Husker Wi-Fi: Nebraska fans use 4.2 TB of Wi-Fi data during Sept. 12 home game

It looks like we have an early leader in the (unofficial) college football Wi-Fi usage race, as the University of Nebraska folks are claiming that fans at Memorial Stadium in Lincoln, Neb., used 4.2 terabytes of Wi-Fi data during the Huskers’ Sept. 12 victory over South Alabama.

Thanks to Chad Chisea, IT operations manager for the Huskers and Dan Floyd, Nebraska’s director of IT for athletics, we’ve got some stats and tweets to share — of the 4.2 TB, approximately 3.0 TB was downloaded data and 1.2 was uploaded, according to network stats sent to us via email. But if you look at the embedded tweet below, the numbers that really jump out at us are the 34,439 unique connected devices and the 28,290 peak connections at a single time — those are numbers that rival anything we’ve seen in NFL stadiums, and are dwarfed only by Super Bowl or college playoff championship game numbers.

With 89,822 in attendance to watch Nebraska whup up on South Alabama 48-9, it’s perhaps no surprise that there are pro-type numbers being put up on the Wi-Fi scoreboard. With a top deployment from Cisco and CDW put in last year, the Memorial Stadium Wi-Fi should be on par with any other large football stadium, and so far the numbers from Nebraska look to be proof of that idea. The Huskers also seem to have a good handle on promoting the Wi-Fi network, as witnessed by the two tweets below that direct fans to the network and let them know they also have game-day help available.

We’re looking forward to getting some hard stats from other top college venues — so far we’ve heard anecdotal evidence that the fiber-based network at Texas A&M’s Kyle Field is rocking, but no numbers yet — so send them our way, and let’s see how the stadium networks stack up. Right now it’s Big Red in the lead, but if DAS numbers from AT&T are any indication, there is lots more data being used this year in stadiums so let’s start adding up the scores.

Levi’s Stadium Monday Night Football debut sees 2.87 TB of Wi-Fi traffic, 874 GB on AT&T DAS

Levi's Stadium during its inaugural Monday Night Football game. Photo: Levi's Stadium

Levi’s Stadium during its inaugural Monday Night Football game. Photo: Levi’s Stadium

For its first-ever Monday Night Football game, Levi’s Stadium saw 2.87 terabytes of data cross its Wi-Fi network, with an additional 874 GB traversing the AT&T cellular DAS network during the Niners’ somewhat surprising 20-3 victory over the Minnesota Vikings.

With the confirmed numbers bumping up against the 4 TB mark — and if you add in the probable (but unreported) 1 TB or more that was used by Verizon Wireless, Sprint and T-Mobile customers on the Levi’s Stadium DAS — it’s readily apparent that usage of wireless data inside stadiums is only continuing to grow, with no top end yet in sight.

Though the Wi-Fi mark didn’t hit the same heights as the 3.3 TB number recorded at the first regular-season opener at Levi’s Stadium last fall, it’s impressive nonetheless because of the game’s somewhat lower profile given the modest expectations for a Niners team that has suffered through an exceptionally strange offseason that saw its high-profile coach Jim Harbaugh leave for the University of Michigan, and a number of top players retire, like star linebacker Patrick Willis, or depart, like running back Frank Gore, who went to Indianapolis.

And with the new-car buzz somewhat gone from Levi’s Stadium if almost 3 TB of Wi-Fi is a “regular” mark you have to start wondering what the totals are going to be like when Super Bowl 50 comes to the venue in February. On the DAS side of things, the cellular traffic generated by AT&T customers at Levi’s Stadium Monday night was the second-highest in the NFL venues measured by AT&T, trailing only the traffic at namesake AT&T Stadium, where AT&T saw 1.107 TB of DAS traffic during the Cowboys’ opening-game victory over the New York Giants. According to AT&T, DAS traffic at NFL stadiums during the first week of games was up 46 percent compared to the first week of games in 2014. We’ll have a separate post on college DAS traffic tomorrow, which is also up. Thanks to the Niners for the data chart below.

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Levi’s Stadium app adds more ticketing, social media features for 2015 season

Levi's Stadium app showing direct link to 49ers team app. All photos: Paul Kapustka, MSR (click on any photo for a larger image)

Levi’s Stadium app showing direct link to 49ers team app. All photos: Paul Kapustka, MSR (click on any photo for a larger image)

You aren’t yet allowed to order up a touchdown or click a link to guarantee a 49ers victory, but new enhancements to the Levi’s Stadium app should make the game experience even better this season for all fans who visit Santa Clara for NFL games.

John Paul, CEO of Levi’s Stadium app developer VenueNext, laid out some of the improvements that fans will see when they use the stadium app starting at tonight’s season opener against the Minnesota Vikings. Tops among the enhancements are greater integration with the Niners’ separate team app, better support for electronic ticketing, and some interesting social media features that include the chance to see yourself live on one of the new big-screen TVs installed over the football offseason.

Though the Levi’s Stadium app got a good workout in 2014, with somewhere north of 200,000 unique users, Paul noted that number means there’s still a lot of Levi’s Stadium visitors who still haven’t heard of or bothered to use the app. “We’d love for more people to be aware of it [the app],” Paul said, and one way the VenueNext team is hoping to increase that number is through one-click integration with the existing team app, which focuses more on content and team information, and not the stadium-specific things like food ordering and ticketing that the Levi’s Stadium app supports.

App showing ability to buy pricey parking ticket for your RV

App showing ability to buy pricey parking ticket for your RV

The integration will start with one-click logos on both apps that lead directly to the other one — in the Levi’s Stadium app case, there is now a 49ers logo in the upper right corner that takes you directly to the team app (or to the app store if you haven’t downloaded it yet). Paul also said that if fans log in to the team’s Faithful 49 loyalty program on either app, they will be logged in on the other app automatically, so that any of the points-earning activities are tracked more easily.

Easier ticket transfers

Paul also said the Levi’s Stadium app will support more and easier electronic ticketing features, like the ability to transfer multiple tickets in one transaction, instead of having to do transfers ticket by ticket as was required last year. The app this season will also support in-game purchases of tickets to ancillary events and services, like the pregame RedZone Rally party area or the postgame Michael Mina parties. Fans can also use the app now to purchase premium parking, Paul said, and be guided right to the reserved spots via the app.

New outward-facing TV screen at Dignity Health gate

New outward-facing TV screen at Dignity Health gate

A fun new program with the app could allow fans to see themselves on the new big TV installed at the Intel gate, provided they log in to social media accounts with Twitter, Facebook or Instagram and tag a picture of themselves with the #levisstadium hashtag. Paul said Niners interns will be scouting hashtagged photos and then trying to match them to fans who are identified by beacons outside the Intel gate. If it works, fans should get a text or message alerting them to their pending 7 seconds of fame. “That feature should be a lot of fun,” Paul said.

And behind the scenes, Paul said that the VenueNext team worked hard to improve the app’s functionality when it encounters variable network connectivity, such as when a fan is connected to the Wi-Fi network but gets up and moves, an action that can temporarily cause a loss of connection. This year, Paul said, such actions shouldn’t affect things like food orders that have already been activated, since the app will work better on the back end to preserve such actions even if the user gets disconnected.

Not yet ready for launch but coming soon are two other interesting app features: One, Paul said, will allow fans to pay for and send (via in-seat delivery) food and beverage orders to other people in the stadium, provided they know that person’s phone number and seat location. Another feature will allow fans to use the stadium’s beacon-powered location system to meet each other, with the app showing where people are en route to an agreed meeting location. The first feature, Paul said, might be operational by the second game of the season, Oct. 4 vs. the Packers; the meetup function, he said, might not surface until mid-season.

Paul could not comment on any other VenueNext stadium deployments — the company has said publicly that it will have 30 new clients before the year’s end, and at the recent SEAT conference this summer yours truly heard several well-placed rumors that said VenueNext had signed other NFL team deals, but none have yet been publicly confirmed. Watch this space for more info soon!

Buffalo Bills tap Extreme Networks for Wi-Fi at Ralph Wilson Stadium

Screen Shot 2015-09-14 at 9.14.59 AMAdd the Buffalo Bills to the list of teams that installed Wi-Fi into their stadiums this offseason, as the Bills tapped NFL favorite Extreme Networks for a deployment at Ralph Wilson Stadium that was live for the regular-season opener against the Indianapolis Colts Sunday, a game the Bills won 27-14.

We’ll try to circle back with the team to get more details, but according to a press release on the Bills’ website the team picked Carousel Industries, Extreme Networks and Frey Electric for the deployment, which began in May this year. The Bills said the network went through beta-type testing this summer, at concerts for the Rolling Stones and One Direction, and during the Bills’ preseason schedule.

By our count, this is the ninth NFL stadium to use Extreme gear for its fan-facing Wi-Fi, a signal that Extreme’s preferred-supplier deal with the league is working well for all concerned. So far this season the Baltimore Ravens and the Green Bay Packers have announced Wi-Fi deployments from Extreme. Last year Ralph Wilson Stadium had a DAS upgrade that has no doubt been upgraded again recently, so for all types of wireless communications the Buffalo fans should be well served this season as they enjoy the Rex Ryan ride.

Stadium Tech Report: Los Angeles Dodgers hit it out of the park with Cisco, Aruba Wi-Fi

Dodgers Stadium, the SoCal baseball shrine. All photos: Terry Sweeney, MSR (click on any photo for a larger image)

Dodgers Stadium, the SoCal baseball shrine. All photos: Terry Sweeney, MSR (click on any photo for a larger image)

Growing up in the Los Angeles suburb of Norwalk, Ralph Esquibel recalled playing outdoors while inside the Dodger game was on the radio. “I knew from the kinds of noises coming out of the house how the game was going,” he laughed. Esquibel, now vice president of IT for the Los Angeles Dodgers, may have wished for some similar indicators or guideposts as he began the wireless retrofitting of Major League Baseball’s third oldest stadium (after Boston’s Fenway Park and Chicago’s Wrigley Field) in early 2011.

Esquibel faced multiple challenges with Dodger Stadium. First, there was all that concrete to push signals through or around. There was the size of the Chavez Ravine venue and its far-flung parking lots, spanning more than 350 acres. The stadium also has few overhangs, a favorite place to attach Wi-Fi access points or distributed antenna system (DAS) gear. Then there’s Dodger Stadium’s capacity — 56,000 seats – the largest in the league and almost 30 percent larger than the average MLB stadium (42,790).

Esquibel’s biggest hurdle? ” Trying to achieve the network that we wanted but also maintain an appropriate budget for the solution,” he said. While Esquibel would not specify what the Dodgers spent, he did allow that it was “an 8-figure project.”

Coverage challenges in the best seats

Initially, the best seats in the house presented a coverage challenge; field and club level seats along the third- and first-base lines and the dugout lack any overhangs. So while phones in those sections could receive a short, directional beam sent from across the outfield, the upstream signal couldn’t get back to the AP across the field, said Esquibel.

Ralph Esquibel, VP of IT for the Dodgers, with the new Wi-Fi relief pitcher mobile.

Ralph Esquibel, VP of IT for the Dodgers, with the new Wi-Fi relief pitcher mobile.

“We wanted to guarantee a premium experience, regardless of the seat,” said Esquibel, who joined the Dodgers 6 years ago after working in IT at Toyota and Honda. So by using what he calls “a hybrid approach,” Wi-Fi APs and antennas are installed overhead where possible, but also under seats and in staircase handrails that divide the stadium’s steep aisles.

All told, nearly 1,000 APs from Cisco and Aruba Networks blanket Dodger stadium, its concession areas and parking lots. Horizon Communications helped the Dodgers with design and installation of the Wi-Fi and DAS.

The under-seat APs/Wi-Fi antennas on the club level are housed in NEMA enclosures about every 15 seats, set eight rows apart. Esquibel was concerned about losing real estate under those seats; he also didn’t want to create any potential trip hazard for fans. In addition, the Dodgers use Cat 6A cabling, whose thickness and rigidity couldn’t run up a stepped incline. Consequently, they drilled through concrete to snake the cabling through from the clubhouse underneath. “There’s no visible conduit leading into the enclosure,” Esquibel explained. The profile and footprint of the enclosure still leaves space for fans to place belongings.

Handrail Wi-Fi enclosure

Handrail Wi-Fi enclosure

It’s the same modus operandi for the enclosures housed in the stair rails, except there are two APs in larger enclosures at the top of each staircase on the reserve level and upper deck, then a single AP per enclosure as the stairways descend. Some 290 APs offer coverage on the reserve level, which by itself has a greater capacity than nearby Staples Center (18,118 seats), Esquibel told Mobile Sports Report. After 2 years of use, there have been no issues with the AP enclosures. “We power-wash the seats and stands after games and [the enclosures] are very resilient against the sun, water and wind,” Esquibel said.

He also acknowledged some early challenges with Wi-Fi. Part of the issue was working with Cisco’s CleanAir technology, which is supposed to minimize RF interference, if not eliminate it altogether. If an AP starts broadcasting over a frequency in use by another AP, for example, CleanAir helps it find another frequency. It took a few months to fully tune the network; some directional antennas needed a 10-degree adjustment, Esquibel said. Another challenge was having APs from more than one vendor. “If your network is 100 percent Cisco and all leveraging the same controllers, [CleanAir] will work perfectly,” Esquibel said. “If you have a mixed environment that pushes Wi-Fi in certain locations, it becomes a problem — there’s competition for frequencies.”

Coordinating the APs

A third-party leveraging a non-public frequency would switch channels, for example, causing the APs for public use to also switch channels. “What we had was a lot of bouncing back and forth,” Esquibel said, which affected performance. “So we assigned channels and frequencies for each AP, which still requires a lot of coordination.”

Under-seat Wi-Fi enclosure

Under-seat Wi-Fi enclosure

Since 2013, the stadium has been carved into 24 DAS sectors. AT&T, T-Mobile USA and Verizon Wireless are the carriers presently using the DAS; Ericsson makes the DAS antennas. Stubborn Sprint relies on a tower adjacent to the stadium.

Dodger fans average anywhere from 500-655 megabytes of data use per game, according to Esquibel. During a busy game, the wireless networking accommodates 16,000 concurrent users; a slower event clocks in at 4,000-8,000. To test upload speed, Esquibel will push a 50MB video to Facebook. When there’s lots of available bandwidth, he gets 60 Mbps performance; on the low end, it’s closer to 4 Mbps. Esquibel said users are mostly streaming and posting videos and photos to social media; Dodger Stadium is the second most Instagrammed site in southern California, after Disneyland, Esquibel added.

The Dodgers have their own version of Ballpark, the in-stadium MLB app, which offers video replay and highlights; in-seat ordering of food and drink in certain areas; and stadium mapping. Check-ins on Ballpark are handled through a network of 44 iBeacons, which takes advantage of Bluetooth Low Energy (BTLE) technology. Between Ballpark and social media activity, Dodger fans have run up as much as 700 MB data usage during games — and the network is ready if more demand is needed.

“We don’t do any rate limiting, so if we consume all our bandwidth we get a free upgrade, thanks to a clause in our agreement with our ISP, AT&T,” Esquibel explained.

To ensure a family-friendly and wholesome environment, the Dodgers use Palo Alto Networks 5020 firewalls for content filtering. “As we developed our SLAs, it was one of the first issues to pop up — no sexual content, no malware/phishing, and no illegal drug sites,” he said.

What’s on his wish list for the future? “I’d like geo-fencing within the Wi-Fi network so if I see someone enter a club, I can say hi or welcome them, notify them of specials, or flag points of interest around the stadium,” Esquibel said, like the World Series trophy case or giveaway locations for promotional items. Alongside all the other applications, wireless can be used as guideposts for fans and visitors to Dodger Stadium.

Extreme, DGP part of Wi-Fi and DAS upgrade coming to Florida State’s Doak Campbell Stadium

Screen shot 2015-09-03 at 10.47.36 PMExtreme Networks and DAS Group Professionals have been selected by IMG to build a new Wi-Fi and DAS network respectively at Florida State University’s Doak Campbell Stadium, the 82,300-seat home of the Seminoles football team, according to the school’s website.

Extreme, which has mainly made its stadium name in pro football venues, has one other college deployment that we know of but nothing on the scale of regular national-championship caliber FSU. DGP, which was relatively unknown until its Levi’s Stadium deployment last year, is now racking up big deals in a hurry, following its selection (also alongside Extreme) by the Chicago Cubs for new communications infrastructure at Wrigley Field.

Since the press release said the deals are only so far at the “evaluation” stage that means that Wi-Fi and DAS aren’t available yet. More details on this deal as we hear them, in what is shaping up to be a very busy season of new stadium deployments. This also appears to be the first fruit of the Extreme/IMG relationship announced last winter.