Stadium Tech Report: Las Vegas Ballpark gets Major League Wi-Fi

The Las Vegas Ballpark has been a hit since its opening this year. Credit all photos: Paul Kapustka, MSR (click on any picture for a larger image)

Maybe for some late-night behavior, the old “What happens in Vegas stays in Vegas” rule still applies.

But when it comes to minor-league baseball, the tale of what’s happening at Las Vegas Ballpark is being spread far and wide, as the high-end finishes, fan-friendly amenities and high-definition Wi-Fi network at the new venue
are the talk not only of many Triple-A teams, but of other sports and possibly even Major League Baseball as well.

The $150 million ballpark, which opened this past season in the Vegas suburb of Summerlin, is the new shining jewel in minor-league baseball, with features like a huge video screen, party porches and club-level suites that feel more major-league than minor. So far the facility has been a smash hit with Vegas baseball fans, setting a new season-attendance record halfway through the summer and leading the minor leagues in attendance, despite the fact that the 10,000-seat venue is the seventh-smallest park in the PCL.

During a quick summer visit for a game at the park, Mobile Sports Report found that the fan-facing Wi-Fi network was at the same quality level as all the other amenities, with speed tests in the 60 Mbps range for both download and upload at most locations around the stadium. Built by Cox Business/Hospitality Network using Cisco gear, the network uses both under-seat and overhead AP deployments, as well as some on poles, to make sure all visitors have solid connectivity no matter where they roam inside the venue. With that kind of bandwidth, it’s no wonder that selfies, videos and other social-media reports are helping make Las Vegas Ballpark one of the worst-kept secrets in Vegas.

Major amenities for minor league park

Editor’s note: This report is from our latest STADIUM TECH REPORT, an in-depth look at successful deployments of stadium technology. Included with this report is a profile of the new Wi-Fi 6 network at Ohio Stadium, and an in-depth research report on the converged fiber network at Dickies Arena. DOWNLOAD YOUR FREE COPY now!

An under-seat AP enclosure

“What’s happening here isn’t staying in Las Vegas,” said Branch Rickey, president of the Pacific Coast League, during an August press conference to announce that the 2020 Triple-A National Championship Game will be played at Las Vegas Ballpark on Sept. 22, 2020. Rickey, the grandson of the famous baseball executive with the same name, noted that the new facility is “resonating with players, coaches and executives” throughout the league.

While Las Vegas may have an outsized reputation for what happens with visitors to the legendary strip of casinos, the reality of the larger Las Vegas is that it’s like many other U.S. cities of a similar size, with families and residents who have been hungering for quality sports entertainment. The instant success of the NHL’s Las Vegas Golden Knights – who sold a ton of season tickets to locals – is reflected in the embrace of the Las Vegas Aviators’ new home, which is about as anti-Vegas as you can get.

Free parking, in a location far away from the Vegas Strip (Summerlin is about a 20-minute drive from the casinos at rush hour), and family-friendly features like a grassy hill beyond the right-field fence where kids can roll around – or ping-pong tables on an outfield patio for kids who can’t stay focused on baseball – make Las Vegas Ballpark a perfect place for families. And the more adult-focused sections, like the suites – or the party porches along each side of the stadium and the outfield swimming pool area, provide easy entertainment options for companies or other large groups looking to have a “team” event with baseball as a backdrop.

But in this day and age, no public sports place would seem complete without good wireless connectivity, and with its major-league Wi-Fi network, Las Vegas Ballpark covers that base completely. With 380 APs covering the entire park, MSR couldn’t find a single spot without consistent coverage, including even outside the entry gates.

According to Cox, approximately 130 of the APs are installed under seats, a trickier than usual deployment since the ballpark uses mesh seats in all seating areas – a construction that could dip fans’ bottoms closer to the APs than a regular hard plastic seat.

A QR code makes logging in a simple procedure

Mike Fredericks, vice president for IT development for stadium owners the Howard Hughes Corporation, said
the network was built to “major league standards,” and our unofficial speed tests seemed to confirm that quality. According to Cox, a 10 Gbps backbone powers the network. The Las Vegas Convention and Visitors Authority is the naming sponsor of the park, under an $80 million, 20-year deal.

As the technology sponsor, Cox Business/Hospitality Network is the exclusive solutions provider for the Las Vegas Ballpark, supporting both back-of-house networking as well as the fan-facing technology.

Solid Wi-Fi everywhere in the park

If there is one place that venues seem to consistently overlook when building out wireless, it’s the space just outside the ticketing gates toward the parking lot, an omission that can cause severe fan headaches in these days of increasing use of digital ticketing. There was no such problem at Las Vegas Ballpark, where outside the outfield (east) entryway we got a speed test of 51.5 Mbps on the download and 46.9 Mbps for upload. If there is one hitch to the free Wi-Fi it is the need to provide a name and a valid email address to log in, a registration process that seems to be generally falling out of favor in other stadiums.

Once inside the park MSR started a circumnavigation beginning with a path behind the centerfield wall, where we got a speed test of 57.1 Mbps / 58.6 Mbps. We walked directly underneath the 31-foot-high by 126-foot wide Daktronics video board, the largest in minor league baseball. We also walked directly underneath a MatSing ball cellular antenna, which Verizon is currently using to provide cellular coverage for its customers.

A MatSing ball antenna provides cellular coverage from centerfield

Until the DAS gets fully built out inside the stadium, AT&T, according to the stadium IT crew, plans to cover the stands using a macro tower on a nearby building; T-Mobile was providing service to the stadium using a COW (cell on wheels) unit in the main parking lot.

In both the left- and right-field corners of the stands, Las Vegas Ballpark has some “loge” type seating, with a fixed tabletop in front of several rows of seats. Under-seat Wi-Fi deployments on both sides seemed to work well, with speed tests of 65.6 Mbps / 68.9 Mbps in the left-field loge seats and 66.4 Mbps / 55.5 Mbps in right field. On the upper deck seating areas along both base lines are party decks, both of which were hosting private events on the night we attended; MSR was able to sneak in and get a speed test of 66.5 Mbps / 67.5 Mbps on the left-field deck; where Wi-Fi coverage was in part provided by a couple of APs mounted on a low pole.

We didn’t get a speed test at the centerfield pool area – another private party had the space reserved – but we did get a solid 43.8 Mbps / 57.3 Mbps mark at “The Hangar,” the centerfield bar. And even though the connectivity, architecture and trappings at the stadium had a major-league feel, the between-inning promotions – like kids racing on the field on bouncy blow-up horses – and local sponsors (like a land-surveying company for home-run distance measures) made sure the game kept the charm that only a minor-league game can provide.

At the press conference (held earlier in the day of our visit) executives from minor league baseball waxed eloquently about the park’s attributes. “This ballpark exceeded expectations, if that was possible,” said Pat O’Conner, president of Minor League Baseball. And while he stressed that he was no wireless expert, PCL’s Rickey did say that having major-league connectivity was an essential part of the minor league experience.

“If we are looking to find avenues to younger fans, we realize that they are very more connected,” said Rickey in a separate interview with MSR. “Our fans are reliant on their mobile devices, and they can be used to provide so much information about our game. Having great wireless is where we have to be. It’s essential to where we are headed.”

At Las Vegas Ballpark, that base is covered. Feel free to spread the word.

Editor’s note: This report is from our latest STADIUM TECH REPORT, an in-depth look at successful deployments of stadium technology. Included with this report is a profile of the new Wi-Fi 6 network at Ohio Stadium, and an in-depth research report on the converged fiber network at Dickies Arena. DOWNLOAD YOUR FREE COPY now!


A good look at the stadium, which has suites and party decks on the upper level

Sunsets can be spectacular at Las Vegas Ballpark

An under-seat AP deployment in the loge seating area

New Report: Wi-Fi arrives at Ohio Stadium

MOBILE SPORTS REPORT is pleased to announce the Fall 2019 issue of our STADIUM TECH REPORT series, the ONLY in-depth publication created specifically for the stadium technology professional and the stadium technology marketplace.

Our latest issue contains an in-person report on the new Wi-Fi 6 network installed at Ohio Stadium, which is already the top collegiate Wi-Fi network in the country, producing record results. This issue also has an in-person profile of the Wi-Fi network at the new Las Vegas Ballpark, as well as a “first look” at Chase Center, the new home of the Golden State Warriors! Download your FREE copy today!

Inside the report our editorial coverage includes:
— An in-depth look at the new Wi-Fi 6 network installed at Ohio State University’s Ohio Stadium;
— An in-person report on the Wi-Fi network at the ‘hottest’ stadium in minor league baseball, the Las Vegas Ballpark;
— A look at the single, converged fiber network infrastructure at the soon-to-open Dickies Arena in Fort Worth;
— A “First Look” at the Chase Center, the new home of the Golden State Warriors.

Download your free copy today!

We’d like to take a quick moment to thank our sponsors, which for this issue include Mobilitie, JMA Wireless, Corning, Boingo, MatSing, Cox Business/Hospitality Network, Connectivity Wireless, and American Tower. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to welcome readers from the Inside Towers community, who may have found their way here via our ongoing partnership with the excellent publication Inside Towers. We’d also like to thank the SEAT community for your continued interest and support.

As always, we are here to hear what you have to say: Send me an email to kaps@mobilesportsreport.com and let us know what you think of our STADIUM TECH REPORT series.

AT&T launching 5G-powered ‘fan experiences’ at AT&T Stadium for Cowboys opener

Dallas fan in mobile action at AT&T Stadium (not using 5G). Photo: Phil Harvey, MSR

AT&T is launching what it calls ‘5G experiences’ for fans at AT&T Stadium on Sunday during the Dallas Cowboys’ NFL home opener, including some augmented-reality experiences that will let fans take selfies with huge-sized virtual NFL players or dodge virtual tacklers in an AR-type game.

While the 5G network powering the experiences inside the stadium won’t be open or available for general use, AT&T said it will have Samsung Galaxy S10 5G phones on hand in several places around the venue for fans to test out the applications that AT&T claims “couldn’t be done wirelessly at this level before 5G.” And even though 5G networks are still a long ways away from being a mainstream reality for most wireless customers, you can expect the largest U.S. carriers to fight a 5G marketing battle all fall around football stadiums, especially at NFL venues where NFL partner Verizon is already at work installing 5G test networks for use this season. In fact, Verizon also has a press announcement out today about having installed 5G services in 13 NFL stadiums. So get ready, wireless types, it’s 5G season.

Here at MSR we will try to keep our heads above any claims of stadiums being the “first” 5G-enabled or 5G-ready until such networks are prevalent and available for any and all visitors. That being said, the activations planned by AT&T for Sunday’s Cowboys home opener against the New York Giants sound kind of cool, so if any MSR readers are on hand for the game please do try them out and send us a field report or at least a selfie or two.

According to an AT&T press release, the 5G-powered experiences available at the game Sunday will include a thing called “Hype Up Chants,” where fans will be able to see a 36-foot tall version of Cowboys players Dak Prescott and Ezekial Elliott among others by viewing them through the camera of a provided Samsung phone. Fans will also be able to record their own end zone dance next to virtual teammates, over a provided 3-D video again powered by the 5G network and a Samsung phone.

On the stadium’s east side fans will be able to “pose with the pros,” again recording a virtual video with players like Elliott in what AT&T is calling an “immersive column,” a setup connected to the 5G network via a Netgear Nighthawk 5G mobile hotspot. And at the stadium’s club level, another set of Samsung phones will be available to show off live player and team stats in a broadcast-like AR format, while other fans will get to play a virtual football game where they will dodge “virtual defensive robots,” who may or may not be more effective than the real humans on the football field.

We have an email in to AT&T to find out more details if possible, including any other vendors involved in AT&T’s millimeter-wave 5G setup inside its namesake arena. Stay tuned for updates as they become available. Below are some renderings of how the experiences are supposed to look.

The ‘Pose with the Pros’ column

The ‘Hype Up Chants’ look

First Look: Inside Chase Center, the Golden State Warriors’ new home

The exterior of Chase Center, with its humongous video board. Credit all photos: Brian Nitenson, MSR (click on any picture for a larger image)

The first event is coming up fast, but Mobile Sports Report got a sneak peek inside Chase Center, the new home of the Golden State Warriors, thanks to the photographic efforts of one of our “field scout” team members, Brian Nitenson, who attended a season ticket-holders event this weekend. Our first reaction to the photo stream is simply ‘wow!,’ and we can’t wait until we can see an event there live.

Since the wireless networks aren’t really fully operational yet we don’t have any speed tests from Brian’s visit but from his pictures we can see multiple Wi-Fi and DAS antenna deployments so it’s a safe bet that the connectivity will be first-rate. There is also some hint of advanced technology being used in the concessions department — note the photo of a sign instructing fans toward a credit-card kiosk operation — which makes sense given the main business of the arena’s title sponsor.

Much more coverage from Chase Center to follow this fall, but for now take a look at the NBA’s newest arena, a privately financed jewel on the San Francisco bay.


A good look at the Samsung center-hung scoreboard


One of the under-seat antenna deployments


Kiosk ordering! More good news as technology hits the concession stand

This is what the scoreboard looks like from seats you will never be able to afford

One of the club areas

Part of the striking architecture in the entry area

Antennas painted to blend in

Some interesting gear in the top catwalk areas

Some of the upper level ‘theater box’ seating

Lots of Wi-Fi and DAS antennas visible covering the upper decks

Scoreboard and ribbon board view from seats higher up

A nice view out to the bay

Do I spy Wi-Fi way up high?

A wide look at the big screen

Closer Look: MatSing ball antenna deployment at Amalie Arena

Amalie Arena, home of the NHL’s Tampa Bay Lightning. Credit all photos: Paul Kapustka, MSR

Taking advantage of a cross-Florida drive, Mobile Sports Report finally got a live look at the MatSing ball antenna deployment at the Tampa Bay Lightning’s Amalie Arena, part of a new neutral-host DAS being built by AT&T. Some early returns on the MatSing ball network performance have gained a lot of attention, with rumors floating around this summer of multiple MatSing deployments either in the offing or already underway.

Since our visit was in the hockey offseason we didn’t get to test the DAS in action, but thanks to the hospitality of new Tampa IT director Andrew McIntyre (who recently left a similar position with the Chicago Cubs) we got to look around the arena at the MatSing deployment, which by AT&T’s count uses 52 of the distinctive round-ball antennas mounted in various places in the rafters.

We hope to return sometime this fall or winter to witness the network in action, but for now take a look at some of the peculiarities of the deployment, including the very specific angles for pointing the antennas toward very specific parts of the seating area.

What’s the buzz behind MatSings? Here is a bit of explanation from an earlier MSR story:

Why use MatSing antennas? What sets MatSing ball antennas (also called “Luneberg Lens” antennas) apart from other wireless gear is the MatSing ball’s ability to provide a signal that can stretch across greater distances while also being highly concentrated or focused. According to MatSing its antennas can reach client devices up to 240 feet away; for music festivals, that means a MatSing antenna could be placed at the rear or sides of large crowd areas to reach customer devices where it’s unpractical to locate permanent or other portable gear. By being able to focus its communications beams tightly, a MatSing ball antenna can concentrate its energy on serving a very precise swath of real estate, as opposed to regular antennas which typically offer much less precise ways of concentrating or focusing where antenna signals go.

What should bear watching in Tampa is the progression of the Water Street Tampa project, which includes Lightning owner Jeffrey Vinik and Microsoft’s Bill Gates as investors. Water Street, right outside the arena’s doors, is going to be yet another near-the-stadium downtown development area, though this one seems more ambitious than some of the stadium-centric plans around other new arena builds. We will of course keep track on how the wireless coverage goes from arena to outdoors. For now, enjoy some more close-ups of the MatSings:

Espo, or Phil Esposito, stands guard over the arena’s plaza

A look up from ice level. See how many MatSings you can count!
A little fuzzy, but you can see the different tilt angles here
MatSings and regular DAS antennas side by side
A look just outside the arena, where the Water Street Tampa development is underway

Top-down approach brings Wi-Fi to OKC Thunder’s Chesapeake Energy Arena

Chesapeake Energy Arena, home of the NBA’s Thunder. Credit all photos: Oklahoma City Thunder

If there’s one sure thing about stadium Wi-Fi deployments, it’s that pretty much no two networks are ever exactly the same. So even as there is a growing large-venue trend for putting Wi-Fi access points under seats or in handrails, sometimes the traditional top-down method is still the one that works best.

Such was the case for the first full fan-facing Wi-Fi network at Chesapeake Energy Arena in Oklahoma City, home of the NBA’s Thunder. With a large amount of retractable seating in the 18,000-seat venue, an under-seat approach to Wi-Fi would prove too costly and disruptive, leading the team to look for connectivity from above.

While a solid in-building cellular distributed antenna system (DAS) had done a good job of keeping fans connected the last few years, the team’s desire to have more mobile insight to fan activity as well as a switch to a Wi-Fi-centric point of sale system led Oklahoma City to finally install fan-facing Wi-Fi throughout the venue.

Chris Nelson, manager of information technology for venue manager SMG, and Tyler Lane, director of technology for the Thunder, spoke with Mobile Sports Report about the recent Wi-Fi deployment at Chesapeake Energy Arena, which went live during the most recent NBA season.

An AP placement in the rafters

Though the venue looked at all options, Nelson said that going under-seat with APs would have been “very costly” to do, given the large number of retractable seats in the arena.

“We wanted to hang them [APs] from the top if we could,” Nelson said.

After testing the top equipment brands available, the Thunder settled on Ruckus gear, for what they said was a simple reason, one involving the 96 feet in air space from the catwalk to the arena floor.

“Ruckus was the only one whose gear could reach down all the way,” Nelson said.

Adding to the fan experience

Editor’s note: This report is from our latest STADIUM TECH REPORT, an in-depth look at successful deployments of stadium technology. Included with this report is a profile of the new Wi-Fi network at Allianz Field in St. Paul, Minn., and an in-depth research report on the new Wi-Fi 6 standard! DOWNLOAD YOUR FREE COPY now!

According to the team the deployment saw 410 total APs used, with 350 in the arena proper and another 60 deployed across the street at the Cox Convention Center. According to the Thunder’s Lane, the team rolled out the service slowly at first, with some targeted testing and feedback from season ticket holders.

Close-up of an AP placement

“We got some good feedback and then when we went to a full rollout we had signage in the concourses, communications via ticketing services and announcements over the PA and on the scoreboard,” to tell fans about the system, said Lane.

According to statistics provided by the team, the Wi-Fi was getting good traction as the season went on, with a March 16 game vs. the Golden State Warriors seeing 589.3 gigabytes of traffic, from 2,738 clients that connected to the network. Lane said the team employed Jeremy Roach and his Rectitude 369 firm to assist with the network design; Roach in the past helped design networks at Levi’s Stadium and Sacramento’s Golden 1 Center.

Now that the Wi-Fi network is in place, Lane said the Thunder is starting to increase the ways it can add to the fan experience via digital means, including app-based features like showing press conferences live and by having an artificial intelligence chatbot to help provide fans with arena information.

“It’s really all about enhancing the fan experience,” Lane said, with an emphasis on driving digital ticketing use in the YinzCam-developed team app. Lane said that the system also drives a lot of mobile concessions traffic, and added that “Ruckus did a fantastic job of asking all the right questions for our food and beverage partners.”