Extreme Networks to provide Wi-Fi 6 to 16 Major League Baseball stadiums

Extreme Wi-Fi gear (small white box in center) at Wrigley Field. Credit: Paul Kapustka, STR

In one of the biggest sports-venue Wi-Fi deals ever, Major League Baseball said it has selected Extreme Networks as its new “official Wi-Fi solutions provider,” a deal that will see Extreme Wi-Fi 6 gear being deployed in at least 16 MLB venues, beginning with the Boston Red Sox’s Fenway Park.

In an announcement today, Extreme and MLB said the deal would bring in-stadium Wi-Fi gear as well as Extreme’s network analytics software to at least 16 stadiums by 2026.

According to Major League Baseball, the Extreme deal represents the latest step for the league’s “technology consortium,” a plan started in 2014 where the league brought together a consortium of technology and service providers to more quickly bring better connectivity to MLB venues through pre-arranged and shared pricing structures. (In the first version of the consortium plan, Cisco was the preferred Wi-Fi gear supplier.)

Truman Boyes, MLB’s senior vice president for technology infrastructure, said that adding Wi-Fi 6 technology to the consortium offerings was driven by the continued increase in network data consumption by fans at ballparks.

“We’ve seen growth [in network usage] ramp up year after year,” Boyes said.

And while an earlier version of the Wi-Fi 6 rollout plan was set to start last spring, Boyes said that the Covid pandemic and its subsequent closing of almost all venues to fans in 2020 actually helped MLB solidify its plans.

More Extreme Wi-Fi gear underneath the roof at Wrigley Field. Credit: Paul Kapustka, STR

“We did have some delays [due to the pandemic] but because there still wasn’t an actual standardized approach to Wi-Fi 6 at this time last year, it became a good time to wait it out,” Boyes said. And after evaluating all the equipment providers in the Wi-Fi space, Boyes said Extreme’s experience in large-venue Wi-Fi networks helped make Extreme MLB’s choice based on technical merit.

“When it comes to networks of 20,000 to 40,000 [users], it’s a totally different landscape,” Boyes said. With Extreme’s experience in NFL-size venues, he said, “they know how to make it scale.”

According to Boyes, 10 of the network deployments are expected to be completed by the end of the year, with Fenway’s deployment scheduled to be live by opening day. (See full list at bottom of story)

MLB deal follows NFL deal

The “official” Wi-Fi deal adds another win to Extreme’s sports-industry ledger, following the company’s current similar deal with the NFL. Next year will be Extreme’s ninth season as the official Wi-Fi supplier to the NFL, where 12 of the 30 venues use Extreme gear exclusively for Wi-Fi. Extreme’s current deal with the NFL lasts until March of 2022, according to the NFL.

Like its NFL deal, Extreme’s contract with MLB does not require venues to use Extreme equipment; it simply provides teams with a league-approved deal that most likely has economics that are potentially more favorable than those available outside the consortium pricing, given that Extreme is both a supplier and a sponsor to the league.

“Teams can join if they want to share in the benefits of centralized management,” said Boyes of MLB’s consortium efforts. While 16 MLB teams have committed to the Wi-Fi 6 deal with Extreme, Boyes said there is “interest from other teams” as well. Currently, Boyes said 20 of MLB’s 30 teams have used consortium deals for connectivity in the past.

Extreme currently has two existing MLB customers for stadium Wi-Fi, the Chicago Cubs’ Wrigley Field and the Baltimore Orioles’ home, Oriole Park at Camden Yards. The Orioles’ deal with Extreme had not been previously reported, other than that Verizon had paid for Wi-Fi at the park.

While Extreme has gotten big visibility out of its NFL deal — one which allows Extreme to control the announcement of network-usage results from the Super Bowl each year, even if Extreme gear is not used at the venue — it has also not won any recent deals for new NFL Wi-Fi networks. The two newest NFL venues, SoFi Stadium in Los Angeles and Allegiant Stadium in Las Vegas, both chose Cisco as their Wi-Fi 6 gear supplier.

However, some long-standing Extreme customers in the NFL have recently stuck with Extreme for renovations, including updates at the last two Super Bowl venues, Miami’s Hard Rock Stadium and Tampa Bay’s Raymond James Stadium. Extreme and the Seattle Seahawks were also set to announce a Wi-Fi 6 upgrade to the network at Lumen Field this past year, but that announcement was delayed by the team due to the Covid pandemic.

Wes Durow, chief marketing officer for Extreme, said in a phone interview that Extreme’s focus on analytics makes it a great fit with Major League Baseball, which he said has been out in front of the entire sports world when it comes to emphasizing new statistics as a way to engage fans more closely.

And while acknowledging that a sponsorship with MLB was part of the equation, he said “that’s not what drove this deal. They [MLB] needeed to make a technology decision first.”

Consortium focusing on Wi-Fi

Unlike the past version of the consortium efforts, which included cellular distributed antenna network (DAS) systems as well as Wi-Fi, Boyes said the MLB consortium would “focus on Wi-Fi” going forward.

Part of MLB’s stance of “keeping DAS a little bit at arm’s length for now,” Boyes said, has to do with the complexity of 5G cellular deployments. Unlike 4G LTE cellular, where the top U.S. carriers all used similar spectrum spaces, the early 5G deployments from the top carriers all use different spectrum bands, which doesn’t work with a shared-antenna system.

MLB Stadiums that will get Extreme Wi-Fi 6:

Fenway Park (Boston Red Sox)
Chase Field (Arizona Diamondbacks)
Guaranteed Rate Field (Chicago White Sox)
Great American Ballpark (Cincinnati Reds)
Progressive Field (Cleveland Indians)
Comerica Park (Detroit Tigers)
Minute Maid Park (Houston Astros)
Kauffman Stadium (Kansas City Royals)
Marlins Park (Miami Marlins)
Citi Field (New York Mets)
Citizens Bank Park (Philadelphia Phillies)
PNC Park (Pittsburgh Pirates)
Petco Park (San Diego Padres)
T-Mobile Park (Seattle Mariners)
Busch Stadium (St. Louis Cardinals)
Nationals Park (Washington Nationals)

Smaller crowd leads to smaller cellular numbers at Super Bowl LV

A MatSing antenna (white ball on right hand side of structure) hangs from the light tower at Raymond James Stadium in Tampa, Fla., during Super Bowl LV. Credit: MatSing

With limited attendance due to the Covid pandemic, the best bet on Super Bowl LV was that the fans’ wireless traffic usage totals — which in past history have only gone up every year — would be diminished from previous events.

And even as the carriers continue to report numbers with parameters that make them hard to analyze, the bottom line from Sunday’s big game — which had 24,835 fans in attendance — was a total of 17.7 terabytes combined for AT&T and Verizon (with no numbers reported by T-Mobile), about half the usage when compared to last year’s game.

Once again, it is impossible to compare apples to apples as Verizon’s reported total of 4G and 5G data used, 7 TB, is from Raymond James Stadium only. AT&T, meanwhile, reported 10.7 TB of 4G and 5G data used, but from an area “in and around the stadium,” with no exact description of how far out “around the stadium” meant.

Still, taken at the highest totals the traffic pales compared to that seen at the most recent Super Bowls, where cellular traffic reported was above 35 TB for AT&T and Verizon last year and somewhere north of 50 TB two years ago, when Sprint (now part of T-Mobile) also reported numbers.

Verizon, which did say that 56 percent of the attendees were Verizon customers (which if you use the official attendance as a starting point gives you 13,907 Verizon customers at the game), gave us a chance to do some bandwidth-per-user math. Our unofficial calculations show Verizon customers using an average of 503 megabytes per user, a fairly solid metric when compared to last year’s Super Bowl Wi-Fi per-user usage total, 595.6 MB per user. (Wi-Fi total usage for Super Bowl LV has not yet been reported.) According to Verizon, its 5G customers saw an average download speed of 817 Mbps, with peak speeds reaching “over 2 Gbps.”

AT&T, meanwhile, claimed that its average 5G customer download speed was 1.261 Gbps with a peak download speed of 1.71 Gbps. However, since AT&T didn’t give us any way to calculate approximately how many customers it had at the game, it’s hard to measure its speeds directly with Verizon’s since there is no way of comparing how many devices AT&T had to support. T-Mobile, which claimed before the game that it had done as much as anyone else to support its customers at the game with 5G services, does not report traffic statistics from big events.

Interesting parking-lot poles and MatSings for the field

As part of the connectivity expansion ahead of the Super Bowl, poles like the one seen here may have 4G LTE, 5G and Wi-Fi for outside-the-venue coverage. Credit: ConcealFab

A couple of interesting notes: We want to tell you a bit more about the parking-lot pole enclosures that the carriers (and the Wi-Fi providers) used to cover the areas outside the venue. The supplier, a company called ConcealFab from Colorado Springs, Colo., said the pole enclosures (see picture) were designed and manufactured in-house, and can support a heady mix of wireless gear in what we consider an attractive ensemble.

Though not every pole had every bit of equipment, according to ConcealFab the enclosures “conceal low & mid-band 4G radio equipment and has a pole top shroud that contains omnidirectional 4G and public WiFi signals. 5G radios are mounted with shrouds that have clearWave™ technology that has been tested and approved for mmW frequency.” The company said that some of the poles had lights and security cameras mounted atop them as well.

Inside, the poles were a veritable United Nations of supplier gear. According to ConcealFab, here’s which suppliers brought what to the table:
— Ericsson radios (mmW) inside modular shrouds
— CommScope radios (AWS, PCS, CBRS) in the base and along the pole body
— JMA canister antenna inside the pole top concealment
— Extreme Networks access points and Wi-Fi antenna inside the pole top concealment
— Leotek LED luminaires
— Axis cameras

We’d also like to note that MatSing Lens antennas once again played a role in providing cellular coverage, with a couple of the distinctive ball-shaped devices used at Raymond James Stadium to provide cellular coverage to the field. MatSing antennas, which have recently been installed at Allegiant Stadium and AT&T Stadium, have been part of the past four Super Bowls by our account.

Fewer fans a challenge for Super Bowl LV Wi-Fi

As part of the connectivity expansion ahead of the Super Bowl, poles like the one seen here may have 4G LTE, 5G and Wi-Fi for outside-the-venue coverage. Credit: ConcealFab

The diminished crowd size that will watch Super Bowl LV live Feb. 7 at Raymond James Stadium presents a unique challenge for the venue’s Wi-Fi network operators, who had to fine-tune a wireless deployment that is designed to support a full house.

“It’s all about optimization of RF [radio frequency],” said John Brams, senior director, venues, retail and logistics at Extreme Networks, the supplier of the gear behind the fan-facing Wi-Fi network in the Tampa Bay Buccaneers’ home stadium. But instead of the expected sellout of approximately 70,000 spectators, Raymond James Stadium will only have somewhere between 22,000 and 25,000 people in attendance for Super Bowl LV, due to Covid-19 safety restrictions for social distancing.

When Extreme put a new Wi-Fi network into the venue a couple years ago, it installed approximately 1,400 Wi-Fi access points, including 950 in the seating bowl with most of those in under-seat enclosures. Like most under-seat deployments, the network at Raymond James Stadium was designed to use the bodies of fans — known in the RF industry as “waterbags” — to block wireless signals in a beneficial way, allowing network operators to place APs closer to each other without generating interference.

With fewer fans in the building, Extreme and the Raymond James Stadium IT team had to figure out just how to “tune” the network to balance connectivity with potential interference.

Limited attendance games provided a testing ground

While Brams said Extreme and the stadium had “five different scenarios” planned for various attendance levels, from empty to full, the last few home games during the Bucs’ regular season gave the network operators a good testing ground for the eventual Super Bowl plan. At the team’s last home game on Jan. 3, there were 16,009 fans in the stands, enough to give Extreme a way to test the eventual network operation plan for Super Bowl LV.

The limited crowd, Brams said, “gave us a broad sense of what we would have to work with” for Super Bowl LV. One benefit of the under-seat deployment is that by being under seats, the APs are less likely to cause interference with other APs, unlike top-down Wi-Fi deployments where signals are more out in the open.

But even as the game will assuredly fall short of the trend of previous Super Bowls — which set overall Wi-Fi usage records year after year — Brams said Extreme still added Wi-Fi capacity to other areas of the venue, especially areas just outside the stadium, to support connectivity for other Covid-related needs, like all-digital ticketing and cashless concession operations.

In total, the venue now has 1,522 APs ready for use at the Super Bowl, with 1,439 permanent placements and 83 temporary devices. Some of those APs were mounted on poles installed by Verizon to cover the parking lots, blending 4G LTE, 5G cellular and Wi-Fi to provide complete coverage for fans’ devices. According to Extreme, the Wi-Fi APs are all 802.11ac Wave 2 (Wi-Fi 5) devices.

Per-device usage still expected to be high

One number Brams still expects to grow is the metric Stadium Tech Report has highlighted the past few years — average bandwidth used per device. While the “big number” of total tonnage at large events is usually tied to overall capacity — making it hard to compare big-event Wi-Fi totals fairly — the average bandwidth per device metric seems to be the best way to measure a large venue’s network performance, since it hones in on what is most important — how well users can use the network.

“In some of the limited-crowd venue events [at Extreme venues] we’ve seen the per-device numbers continue to grow,” said Brams. Last year at Super Bowl LIV at Miami’s Hard Rock Stadium, an Extreme-powered Wi-Fi network saw a record per-device number of 595.6 megabytes per user, a jump of more than 100 mbps from Super Bowl LIII.

Verizon updates DAS, brings more 5G to Raymond James Stadium ahead of Super Bowl LV

Raymond James Stadium, the place where Super Bowl LV will take place on Feb. 7, 2021. Credit: Tampa Bay Buccaneers website

The limited number of fans being allowed to view Super Bowl LV live at Tampa’s Raymond James Stadium should have no problem finding wireless connectivity inside the venue, thanks in part to new deployments that include a renovated 4G LTE distributed antenna system (DAS) and 5G cellular infrastructure from Verizon.

Ordinarily, the Super Bowl would be the place where once again new records would be set for wireless data consumption, as fans at the “big game” would spend most of their time there posting updates on social media to let their less-fortunate friends know just how good a time they were having either cheering on their favorite team or just being a part of the nation’s yearly biggest single-day sporting event.

But in the face of the Covid-19 pandemic, Super Bowl LV will be a big game unlike any other, with only about 22,000 fans allowed in the stadium because of health concerns. But Verizon, as it usually does ahead of the Super Bowl, said it has spent somewhere north of $80 million to upgrade its systems in and around Raymond James Stadium and the greater downtown Tampa area, not necessarily for this year but also for the big events expected in the near future at a venue known for hosting big events like the college football playoff championships and Wrestlemania.

“This is all being built for the next Super Bowl, or when the WWE [Wrestlemania] comes to town,” said Brian Mecum, vice president for device technology and sports partnerships for Verizon, in a phone interview. For the reduced crowd fortunate enough to be at Super Bowl LV on Feb. 7, and for all the big crowds that will soon (we hope) be able to attend future events, Verizon has put in place a renovated DAS as well as a “robust” 5G millimeter wave deployment that will bring the next level of wireless connectivity to cellular customers across the board.

Verizon said it has also installed 281 small cell antennas to provide permanent extended cellular coverage around town, both in and around Raymond James Stadium as well as in downtown Tampa, the Tampa Riverwalk, and in nearby Ybor City.

All carriers are on the new DAS

While he would not reveal an exact count of the number of antennas or remotes in the new stadium DAS infrastructure, Mecum was able to confirm that all three major U.S. cellular carriers — Verizon, AT&T and T-Mobile — will be participating in using and paying for the DAS, meaning that customers of any of the aforementioned providers will be able to take advantage of new deployments, including some new under-seat antenna enclosures.

“It’s not good for the public if people are boxed out,” said Mecum, praising the “good relationship” between the carriers around the stadium DAS.

Verizon customers, however, will have the added advantage of being able to connect to 5G services at Raymond James Stadium, if they have an advanced handset that supports the company’s 5G signals. While there aren’t really any applications that can only be used on 5G, Mecum did say that 5G connections are “about 25 times faster than 4G,” so overall a user experience on 5G should be better.

Like in many other NFL stadiums, at Raymond James Stadium Verizon also does have an autoconnect feature that will switch Verizon customers over to the venue’s Wi-Fi network if their devices have their Wi-Fi radios active. But Mecum did suggest that Verizon customers at the game who have 5G-capable phones may want to turn Wi-Fi off at the event, to take advantage of the 5G connectivity.

“We do have Wi-Fi authentication [at Raymond James Stadium] but I would say stay on 5G if you can,” Mecum said.

MatSing antennas and upgraded Wi-Fi

We are still waiting to hear back from the Tampa Bay Buccaneers about improvements made to the venue’s Wi-Fi network, and will provide details when we receive them. We also have seen several recent photos of the stadium showing deployments of a few MatSing lens antennas, something we’ve seen at several recent Super Bowls where MatSings are used to provide direct connectivity to sidelines, typically for media and photography bandwidth.

New Report: Inside the technology at SoFi Stadium and Allegiant Stadium

Stadium Tech Report is pleased to announce our FALL 2020 issue, with profiles of two of the most innovative new venues to open – SoFi Stadium in Los Angeles and Allegiant Stadium in Las Vegas! While neither venue will host fans this NFL season, our profiles will dig in-depth to tell you about the technologies in place to make these stadiums the most advanced when it comes to the game-day experience. We also have a substantive news analysis story about how venues and product and service suppliers are planning to tackle two of the biggest venue issues when it comes to hosting fans during a pandemic – venue entry and concessions operations.

We’d like to take a quick moment to thank our sponsors, which for this issue include Corning, Boingo, MatSing, Cox Business/Hospitality Network, Comcast Business, American Tower, CommScope, AmpThink and ExteNet Systems. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to welcome readers from the Inside Towers community, who may have found their way here via our ongoing partnership with the excellent publication Inside Towers. We’d also like to thank the SEAT community for your continued interest and support.

We would like to take a moment here and give some special thanks to the people at SoFi Stadium and at Allegiant Stadium, and to all the other subjects we interviewed for this issue, for their extra help when it came to providing interview time and especially photos to help bring our publications to life. We quite literally couldn’t have done this without your help, and we look forward to visiting venues again in the near future!

Dodgers up the ante with new Wi-Fi 6 network

Dodger Stadium upgraded its wireless with a new Wi-Fi 6 network installed this past offseason. Credit all photos: Los Angeles Dodgers (click on any picture for a larger image)

Professional sports may have put games and exhibitions on hold, but a handful of IT executives from Major League Baseball teams have been using pandemic downtime to upgrade Wi-Fi and DAS systems in their stadiums.

Case in point: The Los Angeles Dodgers just completed the league’s first Wi-Fi 6 overhaul along with adding new 5G cellular antennas to ensure Blue Believers stay seamlessly connected to social media, email, text and good old-fashioned voice calls during home games. When baseball returns to venues, Dodger Stadium and the new Globe Life Field in Arlington, Texas, will lead the way as the first stadiums with Wi-Fi 6 fan-facing networks.

“We’re up against the same challenges that every stadium has, which is how to deal with the density of individuals trying to connect simultaneously – a challenge that’s unique to our industry,” explained Ralph Esquibel, vice president of IT for the Dodgers. “Wi-Fi 6 was created for this kind of high-density environment.”

Wi-Fi 6, better known in IEEE circles as the 802.11ax standard, is a significant upgrade for Wi-Fi networks that started appearing last year. Among its benefits are that use of the new standard can increase the amount of available spectrum and number of channels available for users; it can also significantly accelerate users’ average data rates, while also decreasing the amount of battery power used by devices searching for a Wi-Fi connection.

As long as they have newer phones that support the new standard, Wi-Fi 6 networks provide everything a team could want for its connection-conscious fans.

Replacing the Wi-Fi 4 network

Editor’s note: This profile is from our latest STADIUM TECH REPORT, which is available to read instantly online or as a free PDF download! Inside the issue is our comprehensive study on how venues can cope with Covid-19, plus a profile of Globe Life Field! Start reading the issue now online or download a free copy!

Like its predecessor, the Wi-Fi 6 network will use under-seat APs in the bowl

It’s been barely five years since the Dodgers installed Wi-Fi 4 in the stadium, making use of under-seat APs and what were the league’s first APs cleverly concealed inside hand railings for even denser coverage. There were about 900 APs powering the network then, which easily accommodated 8,000 simultaneous users on its maiden voyage.

“It was state of the art back at that point in time,” Esquibel recalled. But usage and uptake quickly soared among fans and it wasn’t long before 30,000 simultaneous users were contending for bandwidth at each game.

“That was when I’d get a call from previous ownership, usually sometime in the second inning with, ‘I can’t get on email or make a phone call…’,” Esquibel laughed. Suddenly, it didn’t matter how close your seat was to home plate; anybody watching the game became inadvertent victims of Wi-Fi’s highly successful rollout at Dodger Stadium.

Other baseball stadiums experienced similar capacity and uptake issues. That’s in part what prompted MLB to dispatch its technology committee to look at technology upgrades to make sure baseball fans could do all the wireless networking they wanted to while watching a game. Though MLB did not respond to a request for more information, STR was able to get some information from other sources about the pending upgrade plans.

Wi-Fi 6 coming to more ballparks

According to our sources, MLB technologists settled on Wi-Fi 6 upgrades as their next strategic push. So while the Dodgers will be the first baseball team to upgrade to Wi-Fi 6, other teams were also reportedly in the first steps of adding Wi-Fi 6 before the coronavirus pandemic put a hold on many upgrade plans.

More APs were added in overhangs and roofed areas

It’s unclear if the MLB technology committee brought any financial help to the table along with their wireless expertise for these six upgrades. When MLB put together a consortium to bring wireless connectivity to parks starting back in 2014, it got financial buy-in from wireless carriers, equipment vendors and teams to help spread the costs around. Esquibel wouldn’t specify any dollar amounts for the Dodgers’ Wi-Fi 6 budget or whether the league contributed anything. He did note that the team negotiated an upgrade clause into its previous Wi-Fi networking contract.

Construction for the Dodgers’ new network began last fall, right after the Dodgers lost to the Washington Nationals in the NLDS playoffs. Back then, there were 880 APs that comprised the Wi-Fi 4 network; the upgrade to Wi-Fi 6 bumped that total closer to 1,100 APs, Esquibel said. The Dodgers installed 9100 series APs from Cisco in most of the same locations, reusing the cabling and conduits in the process. The Dodgers also replaced network switches (Cisco again, and its 9300 switching line) to handle greater throughput and the increased processing capacity, Esquibel added.

On the cellular side, Esquibel said carriers are adding 5G gear to the stadium, with AT&T having the most extensive deployment right now. Customers of AT&T and Verizon will also be able to be switched over to the Wi-Fi network when entering the park.

The upgrades to its wireless infrastructure also set the stage for some new capabilities coming down the pike. The combo of Wi-Fi 6 and 5G services will help the Dodgers deliver 4k and 8k video formats; it will also help as professional sports move toward “probability gaming,” i.e., online sports betting. Esquibel credits partners Cisco, AmpThink, Horizon Communications and MLB with building a powerful solution to enable these emerging services and capabilities.

Bench seating also got under-seat APs

There were other elements to the Dodgers’ 2020 tech stack refresh as well. Inside the stadium, they reworked the outfield to create a centerfield plaza with left- and right-field pavilions, with cut-outs and walkways above the pavilions plus more APs than last year to accommodate more seated and standing spectators. Esquibel said the team has also replaced its point-of-sale system, and has added Appetize, a cloud-based POS concessions app, as well as ParkHub to keep closer tabs on the Dodgers’ parking lots.

While the Wi-Fi 6 construction is complete, advance testing and fine-tuning are on indefinite hold. As of early June, Esquibel and his Dodger colleagues were sheltering in place and had been since mid-March.

“The pandemic has slowed down testing,” he said, nothing that the stadium needs capacity crowds to gauge how well the new networks are engineered and where antennas need adjusting. And it’s clear that contemplating the first post-pandemic home game brings out Esquibel’s fan boy, broadband wireless notwithstanding.

“I want to smell the grass and be with the crowd,” Esquibel said. “Like everyone else, I just want to see some baseball.”

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