AT&T: NCAA Men’s hoops sites used 3.6 TB of cellular data

Screen shot 2016-03-21 at 10.45.42 PMWhile your bracket was busy getting busted, AT&T said it saw more than 3.6 terabytes of cellular data cross the networks at the eight stadiums hosting the first rounds of the men’s NCAA basketball tournament last weekend.

In Providence, R.I., at the Dunkin’ Donuts Center, AT&T said it saw 926 GB of cellular data cross its networks there during the first round games, a total perhaps helped by the Yale-Duke game in the second round. Stay tuned for more data updates from NCAA regionals as well as from the Final Four. And any other carriers that want to send their numbers along, please do so!

NCAA hoops sites get wireless upgrades to handle tourney traffic

The two "sliced" balls in the center are AT&T's new "Ten-Ten-Antenna," so called because it delivers 10x the cellular coverage of any previous such device. Photo: AT&T

The two “sliced” balls in the center are AT&T’s new “Ten-Ten-Antenna,” so called because it delivers 10x the cellular coverage of any previous such device. Photo: AT&T

In addition to ticket sales and hotel revenues, you can count on an NCAA basketball tournament crowd to bring wireless demands to host stadiums these days. To prepare for the expected crush, wireless carriers, third-party integrators and venues themselves have bolstered both DAS and Wi-Fi networks, especially at NRG Stadium in Houston, site of the men’s Final Four April 2 and 4.

NRG Stadium, also home to the NFL’s Houston Texans, is slated to host Super Bowl LI next Feburary, and as such will be getting a new Wi-Fi network built by 5 Bars with gear from Extreme Networks ahead of the biggest big game. Unfortunately for data-hungry hoops fans, construction on that network won’t start until after the Final Four, meaning it will be cellular-only for the fans and followers at the championship weekend games.

But connections for customers of major carriers should be fine, since AT&T has already spent $25 million on Houston-area DAS upgrades, including at the stadium itself as well as at the convention center and other areas hosting Final Four activities. There will also be a portable Cell on Wheels, or COW, outside the convention center, where AT&T’s ball-shaped directional antennas will be bringing extra capacity to the scene.

Verizon said that it has already spent $40 million on improving its cellular infrastructure in and around NRG Stadium; inside the venue Verizon said its updated DAS deployment has 783 antennas, able to handle four times the capacity of the previous infrastructure. Outside the stadium Verizon said it has implemented an outdoor DAS to cover parking lots and tailgating areas. Verizon said it is also targeting downtown areas and the Houston airport for improvements ahead of Super Bowl LI.

At some of the regional tourney sites, third-party neutral host ExteNet Systems has been busy as well, adding capacity to some of its stadium DAS deployments as well as to one Wi-Fi network it runs at the Dunkin’ Donuts Center in Providence, R.I. At the Wells Fargo Arena in Des Moines, Iowa, ExteNet recently added U.S. Cellular to its DAS deployment, the first venue in which U.S. Cellular has been an ExteNet customer. Other ExteNet deployments that will see men’s or women’s NCAA games this year include the Barclays Center in Brooklyn, N.Y.; Bankers Life Fieldhouse in Indianapolis; and the Webster Bank Arena in Bridgeport, Conn.

In Denver at the Pepsi Center, a new (but not yet publicly announced) Wi-Fi network using Avaya gear should get a good test if it is live for the regional games there this weekend. With all these and more, if any fans or venues want to send speedtests in or post-games stats, we’ll happily print them.

Commentary: Will stadium networks ever catch up with demand?

Dallas fan in mobile action at AT&T Stadium. Photo: Phil Harvey, MSR

Dallas fan in mobile action at AT&T Stadium. Photo: Phil Harvey, MSR

If there’s one thing the stadium-networking industry learned — or should have learned — from the stunning stats from Super Bowl 50, it’s that nobody really knows where or when the demand for in-venue bandwidth will stop growing.

Thanks to the smart folks who built the Levi’s Stadium Wi-Fi network — and the smart deployers and carrier partners who doubled down on the DAS this summer — the venue was able to handle an incredible 26 terabytes of wireless data on Super Sunday, with 15.9 TB amongst the four major cellular carriers on the DAS, and 10.1 TB on the stadium’s Wi-Fi network. Both were easily new records for single-day events, far eclipsing the totals seen at Super Bowl XLIX the year before.

The question, of course, for everyone else is: What comes next? And what does that mean for networks built in the past few years?

Keep building for growth

Editor’s note: This column is an excerpt from our latest STADIUM TECHNOLOGY REPORT, which is available for FREE DOWNLOAD from our site. In addition to this analysis and stadium tech deployment profiles we also take an in-depth look at the new trend of deploying Wi-Fi and DAS antennas under seats, and provide a wireless recap from Super Bowl 50. GET YOUR COPY today!

Texas A&M student recording the halftime show. Photo: Paul Kapustka, MSR

Texas A&M student recording the halftime show. Photo: Paul Kapustka, MSR

In some follow-up discussions with folks from Aruba, the Levi’s Stadium networking team, Verizon Wireless and others in the industry, I wondered out loud if what we are seeing is just yearly growth in demand, or whether expanded networks are merely satisfying pent-up demand that was always there.

To be sure, the “big” events like the Super Bowl, the World Series and the Final Four are always going to generate outsize traffic numbers, especially as more and more fans join the selfie craze and post photos and videos from the stadium, showing the rest of the world how great their life is. According to Verizon, the amount of traffic uploaded on their DAS network at Super Bowl 50 was double the upload traffic the carrier saw at Super Bowl XLIX, validating Verizon’s belief that traffic was going to grow significantly.

For mobile traffic in general, and for in-stadium wireless activity specifically, the continued growth over the past few years can likely be traced to a number of factors, including the ever-increasing power of mobile devices; the new number of bandwidth-hungry apps that incorporate images and video; and a steady increase in familiarity with devices and apps, as older folks — those more likely to purchase event tickets — catch up to their kids in wanting to use, and being able to use, the content-sharing features of social media and other communication apps. And, simply, more people trying and successfully connecting to in-stadium networks, reversing historical thinking that told them from experience in past years that connecting at a stadium was futile. In almost all venues these days, no longer is that the case.

So with no end yet in sight to the general doubling of traffic on a year to year basis, the big question out there for stadium technology teams has to be — is what we have now enough to handle growing needs, and if not, what are we going to do about it? The fact that cellular carriers (correctly) assumed they needed to add capacity to the Levi’s Stadium DAS a year after it was deployed should give pause to anyone building a network right now; though your venue may not be hosting the Super Bowl anytime soon, it might not hurt to re-think the traffic projections that have been made and step them up a bit, just in case.

These signs are up all over AT&T Park. Photo: Paul Kapustka, MSR

These signs are up all over AT&T Park. Photo: Paul Kapustka, MSR

On both the Wi-Fi side and the DAS side, we may also be looking soon at a need for new kinds of technology to help build the networks of the near future. In this issue we take an in-depth look at the trend toward putting antennas for both Wi-Fi and DAS under seats, mainly to build networks that are more dense and can handle more traffic.

Verizon, which pioneered DAS under-seat antennas at Levi’s Stadium this year, said it is already seeing stadiums where just adding another sector of traditional DAS produces diminishing returns; if traffic on both types of networks keeps growing at the current rate, when will existing designs become obsolete? And what will replace them?

Stadium network owners shouldn’t ignore policy

As stadium-networking types ponder the future, it would serve the industry well to start thinking together as well, especially in the areas of telecom policy and standards-setting. As the builders of telecom networks worldwide ponder the future of 5G technologies there are some discussions where stadium networking representatives are nowhere to be found, especially in the potentially troubling direction of LTE-U, the idea of carriers using unlicensed bands for LTE traffic.

It’s still early days in the LTE-U discussions, but a recent decision by the FCC to allow carriers to conduct tests of the technology should be a call to action for the stadium networking industry. While nobody knows quite for sure yet what will happen to an in-venue Wi-Fi network if and when LTE-U traffic appears, it seems to make sense for the industry to get together and at least present some kind of unified voice before decisions get made.

At the recent Silicon Flatirons telecom policy conference in Boulder, Colo., there were exactly zero representatives from the venue Wi-Fi ecosystem present, including no visible representation from the Wi-Fi and DAS gear manufacturers who sell into the stadium networking space. With telecom providers hungry for spectrum of any kind, it’s a fool’s bet to assume that the unlicensed bands used in stadiums worldwide today will remain as free and available as they are now. It’s just another factor that’s needed to be considered, as venue tech professionals plan for a future of ever-increasing needs.

New Report: Super Bowl 50’s super wireless, under-seat Wi-Fi feature and more!

STR Q1 THUMBThe record-setting wireless network consumption at Super Bowl 50 is one of the lead topics in our latest STADIUM TECH REPORT, our long-form publication that takes an in-depth look at the most important news of the stadium technology world, alongside some great in-depth profiles of successful stadium technology deployments. Download your free copy today!

With fans consuming 26 terabytes of wireless data — 15.9 TB on the stadium’s distributed antenna system (DAS) and another 10.1 on the Wi-Fi network — the Super Bowl provided the ultimate test for the Levi’s Stadium wireless infrastructure, one that the venue passed with flying colors. One unique factor of the stadium’s wireless deployment, under-seat antennas for both the DAS and the Wi-Fi networks, is covered in-depth in our most recent issue, with a feature story about how under-seat deployments got started, and why they may become the default antenna placement for large public venues going forward.

Also in the issue: A profile of Wi-Fi and associated mobile device strategies at the University of Wisconsin, including geo-fencing for fan marketing at away games; a close-up look at the wireless infrastructure at the Denver Broncos’ Sports Authority Field at Mile High; a profile of the new Wi-Fi network at the Montreal Canadiens’ Bell Centre; and a look at some new social-media strategies deployed by the Miami Dolphins. All this information is available now for FREE DOWNLOAD so get your copy today!

We’d like to thank our Stadium Tech Report sponsors, who make this great content free for readers thanks to their support. For our Q1 issue our sponsors include Mobilitie, Crown Castle, CommScope, Samsung, Corning, JMA Wireless, Aruba, SOLiD, Xirrus and 5 Bars.

Super Bowl 50 app use sets Levi’s Stadium records, led by video watching and drink orders

Screenshot of home page of Super Bowl 50 stadium app. (Click on any photo for a larger image)

Screenshot of home page of Super Bowl 50 stadium app. (Click on any photo for a larger image)

As part of the Wi-Fi and cellular usage records set at Super Bowl 50, fans at Levi’s Stadium also set new records for usage of the main stadium app features, including overall app adoption, viewing of action replays and Super Bowl commercials, and food and drink ordering.

According to the San Francisco 49ers networking staff, 46 percent of the 71,088 fans at the game downloaded the Super Bowl 50 stadium app, an NFL-specific app built by VenueNext, designers of the regular Levi’s Stadium app. That total is 16 percentage points higher than any recorded at a San Francisco 49ers regular-season game, according to the Niners.

One of the more unique features of the Super Bowl app was the ability for fans to use the app to order food and drinks, either for express window pickup, or for drinks only, the option for in-seat delivery. According to the Niners there were 3,284 food and beverage orders, 67 percent higher than the previous top order number ever recorded at a Levi’s Stadium game.

The Niners did not provide separate statistics for how many orders were for express pickup and how many were for in-seat delivery out of the larger total. Unlike the regular-season Levi’s Stadium app, which supports food and beverage delivery service to every seat, the Super Bowl app only offered drink delivery, per the wishes of the NFL.

Drink delivery order page on Super Bowl stadium app, including the $13 Bud Light.

Drink delivery order page on Super Bowl stadium app, including the $13 Bud Light.

According to VenueNext and the team, the average in-seat delivery time for drinks was 10 minutes. The top drink item ordered was Bud Light beer, while the top food item ordered via the app was chicken tenders, VenueNext said.

The Super Bowl 50 crowd also set Levi’s Stadium app records for video viewing, a stat helped perhaps by the availability of Super Bowl broadcast commercials, which fans at the game could watch via the app after they aired on TV. A full 55 percent of all app users either watched a video replay or Super Bowl commercials, the Niners said, 36 percent higher than the previous Levi’s Stadium record for video app views.

The app’s unique wayfinding feature, which uses the 2,000 beacons inside Levi’s Stadium to provide interactive maps, was used by 33 percent of the app users, according to the Niners. Fans could also use the app to purchase Super Bowl merchandise (which could be picked up at a concession stand or delivered to a suite), and according to the Niners all the mobile inventory was sold out before the game actually started, with an average order price of $212. Previously, the high-water average mark for app-ordered merchandise was $77 at a concert.

AT&T brings DAS to Winter Park ski area

New AT&T DAS headend building at Winter Park ski area. No problem keeping equipment cool here! All photos: AT&T

New AT&T DAS headend building at Winter Park ski area. No problem keeping equipment cool here! All photos: AT&T

AT&T customers visiting the Winter Park and Mary Jane ski areas in Colorado this winter will have a better chance at getting those vacation selfies sent from the hill, thanks to a distributed antenna system (DAS) upgrade installed by AT&T.

Prior to the snow flying, AT&T deployed 28 new antennas across six sectors as part of a DAS designed to bring better coverage to places where skiers congregate at the two mountains, which sit side-by-side roughly an hour’s drive west and north from Denver. J.J. Henrikson, senior real estate construction manager for AT&T, said in a phone interview that the DAS was put in to “help enhance coverage in the gaps that the macro towers [in the area] can’t reach.”

Like fans at stadium events, skiers are now more active on their mobile devices, sending photos and videos and making friends jealous with real-time updates on their vacations. Prior to the DAS install, there were only two macro towers in the Winter Park resort area, which sometimes got overloaded by customers trying to connect.

“On the Martin Luther King holiday there were more than 16,000 skier visitors, as well as workers at the resort,” Henrikson said. Big crowds and coverage-challenging terrain means traditional macro towers “can get overwhelmed,” Henrikson said.

Super Gauge lift, Mary Jane

Super Gauge lift, Mary Jane

DAS relieves the coverage pressure

But with a new fiber-optic network “spier-webbing” up the hills, AT&T was able to carry 200 gigabytes of wireless data on the DAS between Christmas Day 2015 and New Year’s Day of 2016, Henrikson said. For those who know the ski area, new DAS antennas are in place at the Mary Jane lodge, the Vintage Hotel (located between the two resort bases), up the path of the Super Gauge lift, the main express lift at Mary Jane, at the Lunch Rock restaurant at the top of Mary Jane, and at the Snoasis mid-mountain restaurant on the Winter Park side.

AT&T also built a new head-end building for gear at the Mary Jane base, and Henrikson said there is also battery backup that can run the system for two to four hours if the power goes out, as it sometimes does in extreme storms. While Henrikson said AT&T “definitely” has more ski-area deployments on its radar, he noted the short building season makes it an extra challenge to bring better connectivity to the slopes.

“Usually you can’t start digging until July, and then you could be surprised by snow in September,” said Henrikson of the high-mountain DAS deployment challenges. “You really have a small window of time to get it done.”

DAS antenna visible at top inside Lunch Rock building

DAS antenna visible at top inside Lunch Rock building