Changes ahead for DAS industry business models, technology

JMA Wireless shows ‘smart’ trash bins at DAS and Small Cells Congress in Las Vegas. Credit all photos: Paul Kapustka, MSR

LAS VEGAS — New technologies combined with the need for new business models are driving imminent changes to the distributed antenna system (DAS) marketplace, according to industry representatives speaking Tuesday at this year’s DAS and Small Cells Congress here.

And while the end product of the market transformation is still uncertain, executives from DAS gear manufacturers, cellular carriers and other industry experts all agreed on one thing: In the near future, the DAS industry won’t look at all like it does today.

For large public venue owners specificially, the days of carrier-funded DAS deployments may already be at an end, unless your stadium is in line to host a Super Bowl. Tightening budgets due to economic pressures on the nation’s biggest cellular carriers means that the recent years of free spending by AT&T and Verizon Wireless may have already gone by, putting more pressure on venue owners to find different financial models to bring cellular signals inside their buildings.

Cathedral Consulting’s Seth Buechley

“There was never a problem I couldn’t throw more money at,” said Philip French, executive director for the West and North Central areas for Verizon, during a Tuesday keynote session at the Planet Hollywood hotel. “Those days are gone.”

Also putting pressure on traditional DAS designs are the emergence of small cells, basically smaller versions of carrier macro towers that, like DAS, are used primarily to bring connectivity inside buildings or to urban areas with RF challenges, like crowded city streets. Experiments with newer “5G” cellular technologies and trials of networks at newer slices of spectrum, like the Citizens Broadband Radio Service (CBRS) at 3.5 GHz, may also impact the traditional DAS architectures as carriers and building owners look for ways to get more connectivity bang for the buck.

Getting more worth out of the network

Seth Buechley, chairman and CEO of business-advisory firm Cathedral Consulting (and former co-founder of DAS equipment provider SOLiD USA), said that the biggest cellular carriers are under increasing pressure to improve their bottom lines, a situation that could affect the DAS industry by drying up the funds previously used to bring DAS deployments to places like stadiums and arenas. AT&T, for example, has already disbanded the internal group that led an industry charge to bring DAS to many sports venues at no charge to teams or facility owners.

“Internal [carrier] competition for resources is the biggest threat to DAS,” Buechley said.

In his remarks, Verizon’s French noted that the “unlimited” data plans that have resurfaced for major carriers like Verizon are putting “a tremendous amount of pressure” on budgets. Another current popular DAS business model, where a third-party operator builds a stadium network and then signs up carriers on a subscription model, may also be in danger as carriers hold off on participating. At Texas A&M, T-Mobile recently signed a $3.5 million deal to get its signals on the DAS network at 102,512-seat Kyle Field, where AT&T and Verizon both paid in the neighborhood of $5 million for their access to the network.

Todd Landry, JMA Wireless

Unless your facility is that big or it’s getting ready to host a big event like WrestleMania or the Super Bowl, where DAS traffic is likely to be off the charts, the carriers may not be as ready to pay.

“We still love the NFL, but neutral host [participation] can be very expensive for Verizon,” French said.

More network intelligence = more revenue opportunity

Todd Landry, corporate vice president for product and market strategy at DAS supplier JMA Wireless, said the DAS industry needs to look at its own offerings to see how it can help its customers get more out of their networks.

“We’ve got to re-imagine what we’re trying to do,” said Landry. “What do we do with the network to get more out of it?”

Specifically, Landry sees advancements in DAS network intelligence as a prime opportunity to provide more value rather than simply cutting costs. At the conference, JMA was showing a prototype of a “DAS trash can,” a hardened waste bin (with solar power) that could also host a DAS antenna inside. Another attached bin was shown with a connected sensor that could tell operators whether the can was full or not, eliminating the need for multiple truck rolls just to check on whether the bin needed to be emptied.

DAS gear inside the ‘smart’ trash can

For stadiums and other public spaces like shopping malls, Landry said parking spots might have sensors that could indicate whether or not a spot was available — and then relay that information to a self-driving car, which could drop off its passengers at the venue, then proceed on to park itself. Such a service could be offered for a fee to game or mall attendees.

“As we go forward, we need be more clever,” Landry said. “We need to take more knowledge [from] the plumbing, and extract value from it.”

And even while technologies like “5G” and CBRS, which uses LTE technology to provide what proponents see as a sort of “private cellular” environment, may be a few years off from practical deployments, Landry said their presence is already being felt and absorbed by firms building current-day DAS gear. Elements of small cells and DAS, he said, “will come together,” as the equipment vendors “re-imagine what we’re doing for the industry.”

While there may be multiple paths forward for the DAS market, all in attendance seemed to agree with Landry’s final statement: “Things will be very different from what you know today.”

Utah Jazz overhaul DAS, Wi-Fi at Vivint Smart Home Arena

Vivint Smart Home Arena, home of the Utah Jazz / Boingo. Credit all photos: Utah Jazz (click on any photo for a larger image)

A $130 million overhaul of Vivint Smart Home Arena provided the perfect opening to refresh its wireless infrastructure as well — so the venue installed new DAS and Wi-Fi to improve the game experience for fans of the NBA’s Utah Jazz.

“When we understood we’d be undertaking both a renovation and improving guest experience, we realized a severe lack in the Vivint bowl for guest wireless,” said BJ Vander Linden, CIO for Larry H. Miller Sports & Entertainment, which owns the downtown Salt Lake City venue as well the Jazz franchise. Wireless was an afterthought, if it was thought of at all, when Vivint was first built in 1991. “We knew we needed something more interactive for guests to watch, share and talk about the game and give them more opportunities to be involved,” Vander Linden told Mobile Sports Report.

Editor’s note: Come hear the Utah Jazz, Boingo and SOLiD talk about the new network inside Vivint Smart Home Arena during MSR’s first LIVE INTERVIEW WEBINAR on Tuesday, April 11! Register now for this event!

This wasn’t the first time that Miller Sports and the Jazz had considered Wi-Fi upgrades for Vivint, which had been using a lightweight Cisco switch and about 20 APs. “A few years ago, we looked at Extricom, Xirrus and Ruckus, but we weren’t willing to fund the project at the price points offered then,” said Aaron Cook, vice president of information technology for the Jazz.

Since then, Jazz officials talked with other NBA teams about their Wi-Fi experiences, which is when Cisco and Aruba (now part of HP Enterprise) emerged as frontrunners for Vivint’s upgrade. “We went up and looked at the Portland Trailblazers’ infrastructure and had both vendors talk about pricing and engineering designs,” Cook said. Aruba-HPE emerged as the winning supplier for Wi-Fi access points; Aruba’s engineering partner, M S Benbow & Associates, also helped tip the scales in Aruba’s favor, with Benbow’s particular expertise in sporting venues.

A DAS antenna in the arena’s ‘halo’

Surveying for wireless in the Vivint arena began in summer 2016, and installation began in November, owing to the demands on the arena’s schedule and non-Jazz bookings. The biggest engineering challenge was the halo ring for the arena’s center scoreboard, where the Jazz installed several APs. “We needed to get [the halo’s] wiring completed first and had some events that limited when it could be lowered,” Vander Linden said, since the arena needs to be empty to lower the halo. “We needed a few days or a week to leave it down so that Benbow and our local electricians could put things in place,” he added.

In addition, Vivint’s lines of sight meant the Jazz only needed overhead APs inside the arena’s bowl, avoiding the expense and additional engineering required with under-seat APs.

Most of the engineering was otherwise pretty straightforward, according to Josh Barney, director of technology and innovation for the Jazz. “We had to revisit our Level 6 plan, which is the top concourse with suites. There are corner boards and LED boards, so we had to revisit how we’d mount antennas,” he added. Benbow re-engineered the antennas so that they were inside the boards and then aimed back down toward the seats.

As of this writing, there are 108 active APs in the Vivint bowl; 32 of those hang from center halo. Ongoing demolition and construction in the concourses render those areas inaccessible til July when they’ll also be outfitted with Wi-Fi, Vander Linden said. That will give the Jazz a grand total of around 250 APs when the NBA season ramps up again in October. “We have a friends-and-family ‘beta test’ going on right now,” he noted, with an invitation to Jazz season ticket holders to test the new Wi-Fi and submit feedback.

New Cisco switches and an upgrade to Cat 6a cabling brought the Wi-Fi budget to about $1.2 million, Vander Linen confirmed.

DAS Infrastructure Gets a Boost

The Vivint renovation also allowed the Jazz organization to rework a DAS system installed in 2002. Working with Boingo and DAS gear provider Solid Inc., Boingo built two DAS networks, one for fans’ use, as well as a commercial public-safety DAS that’s part of the arena’s emergency preparedness strategy.

Solid gear in the data center racks

All four major cellular carriers (AT&T, Sprint, T-Mobile and Verizon Wireless) have capacity on the new 10-zone DAS system; 105 DAS antennas blanket the Vivint arena, according to Boingo, which is also managing the Jazz’s DAS infrastructure.

Vivint’s new scoreboard had a lot of “unfriendly RF characteristics,” according Doug Lodder, senior vice president for business development at Boingo. “As we were designing and installing the DAS, we had to be cautious and ensure our antenna setup and network would not be impacted by the scoreboard,” Lodder said. And bowl-based DAS often means there are fewer ideal areas to install the necessary wiring. To reduce the length of coax runs to the antennas, Boingo installed Solid’s new 2-watt remotes directly on the catwalks.

App Upgrade in the Wings

Vander Linden is also preparing to re-launch the venue’s mobile app. And given that the Jazz is the arena’s top tenant in the building, he said they’ll do one of two things: It will either be handled as a single app for just the Jazz, or it will be like the Sacramento Kings’ app that embraces both the arena and the team.

“The intent with the new app is to handle ticketing, food and beverage, merchandise, parking, and way-finding, along with in-game specific content,” Vander Linden explained. “We’ve spent time with other teams to see what’s been successful in the app world. We like a lot of what Orlando is doing.”

Yinzcam developed the Jazz’s existing app; it’s unclear if they’ll handle the upgrade, according to Vander Linden. (Orlando’s app, for instance, is developed by VenueNext.) Vander Linden wants to have the new app in place and ready to go by mid-September.

Vivint also has Bluetooth low-energy beaconing built into its wireless upgrade plan as well. “We’ll be putting up beacons over time as we can and testing and determining the right way to go,” Vander Linden said. He thinks wayfinding would be valuable for letting people know where things are around the arena, but he’s also appropriately circumspect with the fledgling technology. “We’re aware from talking to other arenas and providers that it’s a learning experience,” he laughed.

New Report: New Wi-Fi, app and digital displays for San Jose Sharks’ SAP Center

MOBILE SPORTS REPORT is pleased to announce the Spring 2017 issue of our STADIUM TECH REPORT series, the ONLY in-depth publication created specifically for the stadium technology professional and the stadium technology marketplace.

Our profiles for this issue include a first-look visit to the San Jose Sharks’ newly wired SAP Center, where a Cisco Wi-Fi and StadiumVision network (deployed by AmpThink) has brought high-definition connectivity to the old familiar “Shark Tank.” We also have a profile of new DAS and Wi-Fi deployments at the Utah Jazz’s Vivint Smart Home Arena, as well as a recap of the wireless record-setting day at Super Bowl LI at Houston’s NRG Stadium. Plus, our first “Industry Voices” contribution, a great look at the history and progression of Wi-Fi stadium networks from AmpThink’s Bill Anderson. DOWNLOAD YOUR COPY today!

We’d also like to invite you to join in our first-ever “live interview” webinar, which will take place next Tuesday at 11 a.m. Pacific Time, 2 p.m. Eastern time. All the details are here, so register now and listen in next week for more in-depth views from Vivint Smart Home Arena, and their technology partners, Boingo and SOLiD.

We’d like to take a quick moment to thank our sponsors, which for this Stadium Tech Report issue include Mobilitie, Crown Castle, SOLiD, CommScope, Corning, Huber+Suhner, American Tower, and Aruba, a Hewlett Packard Enterprise company. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to welcome new readers from the Inside Towers community, who may have found their way here via our new partnership with the excellent publication Inside Towers. We’d also like to thank our growing list of repeat readers for your continued interest and support.

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