Texting from games: A look back 10 years ago today, great Red Sox win and a first-ever live view of a fan sending a text

I want to thank the esteemed Jon Brodkin for reminding me that 10 years ago today a very special night in Boston baseball history was also a watershed moment for me from both a sports fan and a professional capacity. Along with being there live to watch the start of baseball’s greatest playoff comeback ever, I saw for the first time, someone sending a text message during a game.

Yeah, we’ve all come a long way.

To refresh — it was 10 years ago today on a chilly Boston night when the all-hope-lost Red Sox rallied to win Game 4 of their ALCS series against the hated Yankees.

Since Voice over IP was one of my main beats then, I was flying in to Boston that night to attend the VON Conference — and when I got out of Logan I asked the cabbie if the Yankees had finally eliminated the Sox. He told me that even though it was late — around 8 p.m.? — the game hadn’t started yet, because it was scheduled to start after the NL game (St. Louis against Houston). So I dumped my bag in my Back Bay hotel room and hoofed it to Fenway, where I found someone selling one seat in the bleachers for face value. For $50, I was in for the baseball night of my life.

Who texts on a phone?

You probably all know how the game ended — as a Cubs fan I was not attached emotionally to the outcome, but sitting in the Fenway bleachers I was carried along with the agony and eventual ecstasy of the home crowd. What I remember most is: 1. You don’t get up when you’re sitting in the Fenway centerfield bleachers, because it bugs everyone else when you do. (I limited myself to one beer, one bad hot dog and one relief session, all on the same trip, so as not to fall out of favor with my very vocal seatmates.) 2. Boston bleacher fans probably know more baseball than any other place I’ve been (Wrigley, Candlestick, AT&T Park), including the minor-league history of not just their team’s players, but the opposition’s as well. 3. Everybody in the park knew Roberts was going to steal, and he did it anyway. 4. I’ve never before or since heard a fan eruption like the one that happened when Big Papi’s walk-off cleared the fences.

So yeah, greatest baseball game I’ve ever been to, no contest. But something else happened that night — that very cold night where I was glad to have remembered a wool cap and gloves — when I saw, during one inning break, a 20-something woman in the row in front of me doing something with her phone that seemed way more involved than dialing a number. Since she wasn’t talking but staring at her flip phone I had to ask what was up.

Screen Shot 2014-10-17 at 12.15.22 PM“I’m sending my friend a text message,” she said. I had only a vague idea what she was talking about. I mean, I think I knew it was possible to send a message to someone else using those three-tap spelling tricks, but I didn’t know anyone personally who did that. I also knew that anyone who pulled out a cell phone during a game was subject to ridicule, especially if you held the phone to your ear and waved when you knew you were on TV.

She explained that her friend had moved to New Orleans (for work or school, can’t remember) and was part of a loyal group of Bosox fans… and she was keeping him in the loop on how it felt to be in the bleachers, letting him know he was missed. I thought the idea was pretty cool, but it didn’t register with me that more people might want to do the same thing.

Fast forward to last night, when my Facebook feed lit up with friends’ video clips from the Giants’ walk-off NLCS win from AT&T Park. Yeah, we’ve come a REAL long way in 10 years.

I usually tell people my a-ha moment for starting Mobile Sports Report came at a CTIA conference in 2011, where AT&T CTO John Donovan told the crowd that for the first time ever at the Super Bowl earlier that year, there was more wireless traffic leaving the stadium than coming in — meaning that fans were sending texts and pictures out in great number, perhaps more so than ever thought before. That trend, of course, is what’s fueling the current wave of stadium network deployments, and that Super Bowl was certainly a watershed moment. But when I think a bit I remember that night in Boston 10 years ago and think… people have wanted to share these special moments for quite some time. Good to see more people getting the chance.

AT&T Park networks averaged 1.24 Terabytes per game during NLDS

attparksign1As the San Francisco Giants get set to host the St. Louis Cardinals in Game 3 of the NLCS today (weather pending!) we can be reasonably assured that AT&T Park’s wireless networks will be able to handle whatever load the fans throw at them. According to AT&T, the park’s DAS and Wi-Fi networks carried an average of 1.24 Terabytes of traffic for the two most recent postseason contests, the NLDS games against the Washington Nationals on Oct. 6-7.

According to a recent AT&T local blog post, the DAS network at AT&T Park carried an average of 314 GB of traffic between the two games, with a high of 338 GB on the Oct. 7 game. Remember, these stats only reflect traffic of AT&T customers at the park — the actual total of DAS traffic would include usage from customers of Verizon Wireless, T-Mobile and Sprint, but none of those companies have (ever) reported DAS traffic usage. Still, the AT&T number is pretty impressive all by itself.

On the Wi-Fi side, AT&T said there was an average of 926 GB of data used per game — again, impressive when you consider that AT&T Park is a baseball stadium that only seats about 41,500 folks when it’s sold out. Since the Wi-Fi network is free and open to any wireless service customer, the 926 GB number reflects total data use. Combining the two gives you a figure of 1.24 TB average traffic per game. Now let’s see if Giants fans top that number this week.

UPDATE: We just got some fresh stats from AT&T for Tuesday night’s NLCS game at AT&T Park, and no surprise, more data was consumed. According to AT&T the fans at the Oct. 14 afternoon game used 1.38 TB of total data, with 1,067 GB on Wi-Fi and another 318 GB on the cellular DAS (remember those stats are AT&T customers only on the DAS). We’ll do another roundup after the three games are played this week to get averages.

Stadium Tech Report: Mobilitie adds Wi-Fi to DAS at Columbus Blue Jackets’ Nationwide Arena

Nationwide Arena. Photos Credit: Columbus Blue Jackets

Nationwide Arena. Photos Credit: Columbus Blue Jackets

Like a team adding a star player to its roster, the Columbus Blue Jackets and Nationwide Arena will kick off their NHL All-Star Game showcase season this week with a new fan-facing Wi-Fi network from Mobilitie, adding to the DAS deployment previously installed by the same company.

The new network, which will use 263 access points from Wi-Fi gear vendor Aruba Networks, is set to go live for the Blue Jackets’ home opener on Oct. 11 against the New York Rangers. According to Jim Connolly, director of IT for the Blue Jackets, having the necessary wireless infrastructure in place is just the first step in a gradual expansion of features designed to enhance the fan experience inside Nationwide Arena. It also corrects a familiar problem with many existing large public facilities, the not-able-to-get-a-signal issue.

“Three or four years ago we noticed a big increase in mobile device use by our fan base,” said Connolly in a recent phone interview. “On the business side of the house we also realized that when the building was full, we had communication issues. You would try to make a [cellular] call, and it would never go through.”

Neutral host the only direction forward

Jim Connolly, director of IT, Columbus Blue Jackets

Jim Connolly, director of IT, Columbus Blue Jackets

Connolly said the decision to go with Mobilitie, with its extensive history of neutral-host DAS deployments, was in part due to the organization’s desire to steer clear of carrier-specific DAS infrastructures. Even though most major carriers will say they are capable of hosting other carriers on a DAS, there are also many known cases of carriers not working well together.

“If you go with a carrier DAS, you have the possibility of isolating part of your fan base,” said Connolly, explaining the team’s desire to use a neutral host for its DAS. What helped seal the deal for Mobilitie was its willingness to also build the Wi-Fi network for no cost to the team. Though DAS helps eliminate most cellular connectivity issues inside large venues, Connolly said the Blue Jackets were “leaning” to having both Wi-Fi and DAS.

“Bringing both Wi-Fi and DAS really elevated their [Mobilitie’s] bid,” Connolly said.

Ready for the All-Star Game

After deploying the DAS in April of 2013, Mobilitie and the Blue Jackets got the Wi-Fi installed over the last offseason, just in time for the year the team will be hosting the NHL All-Star Game and associated celebrations, on Jan. 24-25, 2015.

Hockey at Nationwide Arena

Hockey at Nationwide Arena

“The All-Star Game was definitely a motivator” to get the network finished, Connolly said. “We want to showcase the arena, let fans share via social media and not have any problems with connecting.”

Following the All-Star Game, Nationwide Arena will also host second- and third-round games for the 2015 Men’s NCAA Basketball Tournament, just another of the 200 to 225 events that fill the 18,500-seat arena (it seats more for basketball and concerts) on a yearly basis.

Opened in 2000, the facility was new enough that network installation wasn’t a huge issue, Connolly said.

“It’s a beautiful building — the DAS and Wi-Fi deployments were pretty straightforward, with room for conduits and space available for the head end room,” Connolly said. “It was relatively painless. We were fortunate enough to have adequate space.”

Building in features as you go

Another plus to having a combined provider for both DAS and Wi-Fi is the ability to have a more integrated view of what fans are using the networks for, via analytics.

“We want to be able to see who’s in the building, and who’s doing what,” Connolly said. “Do they want social networking? Do they want food and beverage deals? Do they want to see replays? The analytics will be able to tell us what’s going on.”

While the current Blue Jackets team app is mainly static information — there is a live audio feed and some live stats available — Connolly said that now that the Wi-Fi network is live, more features like live video and in-seat food ordering, or seat upgrades, can be considered.

“We’ll be trying to figure out how to incorporate more in-game aspects, such as giving more access to those who are here in the arena,” said Connolly, also mentioning the possibilities of adding live video, replays, or online concessions. “Over the course of the first year, that’s something we will be figuring out.”

Drop the puck, hockey's back!

Drop the puck, hockey’s back!

Golf Channel scores with Ryder Cup digital broadcasts

Given the time differences between Scotland and the United States, making all the Ryder Cup coverage available live online or via a mobile app seemed like a smart move for the Golf Channel and its parent NBC. Now that the stats are in the numbers back up the move, with Golf Channel claiming record unique visitors and video starts for both its online and mobile-app platforms.

In a press release NBC Sports said Golf Channel Digital had “its best week ever across all digital metrics” during the Sept. 22-28 Ryder Cup week. According to NBC, for the week Golfchannel.com attracted 2.16 million unique visitors, a 325 percent increase from the Ryder Cup week in 2010 and a 75 percent increase from 2012, with 16.2 million page views. The website also recorded 1.3 million video starts, respective increases of 438 percent and 173 percent over 2010 and 2012.

On the mobile side the Golf Channel mobile app racked up more than 10.4 million page views, which according to NBC was a gain of 93 percent over usage from 2012. The mobile platform this year also had more than 267,000 video starts, which NBC said was up 81 percent over 2012.

Let’s hope the PGA takes the numbers to heart and increases mobile/digital coverage of all Tour events, especially during Thursday-Friday competition days when many golf fans are more likely to be in front of a PC than a TV. Golf Channel’s Ryder Cup numbers are just a sign that we’ll watch online or on mobile devices. Tee it up, PGA!

5 Bars helps Angel Stadium get Wi-Fi and DAS to full strength for playoffs

Angel StadiumIn addition to a packed house and a top-performing team, the Angel Stadium of Anaheim will have a fully functional Wi-Fi network and a full-strength DAS on hand when the American League divisional playoffs begin there Thursday.

Just as the Los Angeles Angels oF Anaheim built their American League West division-winning record all summer, networking infrastructure provider 5 Bars brought the connectivity in the team’s stadium to the top this season as well, completing the neutral-host DAS in June and finishing the Wi-Fi network in time for the last regular-season homestand, according to the company. As the Angels get set to host the Kansas City Royals on Oct. 2, the 400-plus antenna DAS and the 300-plus Wi-Fi access point network should be able to handle the expected crush of selfies, Vines and other fan-based wireless communications that will course the airwaves during game time at the 45,050-seat facility.

While we hope there’s still time this season to get down to Anaheim for a live visit and test, for now we’ll let some quotes from the prepared press release let you know how the team feels about having better-than-average connectivity for its fans:

“We want to bring the best possible Major League Baseball experience to fans attending our games, and we’re confident this new, high-performance Wi-Fi network will fully meet those expectations when our fans come to Angel Stadium,” said John Carpino, President of the Angels, in a prepared statement.

Though the 5 Bars name is a new one in the stadium technology deployment marketplace (earlier this year the company was calling itself “5 Bars Inside,” but the inside is now dropped from the name), its leadership team claims “more than two decades of practical experience in developing and managing DAS networks for wireless service providers,” according to the press release announcing the Angel Stadium networks. For its neutral-host DAS 5 Bars is using the Teko DAS platform of products from JMA Wireless; according to 5 Bars both AT&T and Verizon will be active on the DAS on Oct. 2. On the Wi-Fi side, 5 Bars used gear from Wi-Fi supplier Ruckus Wireless. The Wi-Fi network will be free to all fans at the stadium.

UPDATE: The folks at Ruckus have an well detailed press release about the Angel Stadium deployment that is worth reading through.

Is mobile access to live NFL games the next battleground for AT&T and Verizon Wireless?

NFL Mobile screen shot of server fail during Week 1. Photo Credit: Paul Kapustka, MSR

NFL Mobile screen shot of server fail during Week 1. Photo Credit: Paul Kapustka, MSR

Today’s news that DirecTV has signed a $12 billion deal with the NFL — priced at $1.5 billion a year for 8 years — to keep carrying its Sunday Ticket package has me thinking: Are we on the verge of a battle royale between the country’s two biggest cellular providers over mobile access to NFL games?

I don’t think it’s hyperbole to claim that mobile access to sports content and live NFL games are two of the hottest things going. Go look up any list of the most-watched live TV shows, and you will find various big NFL games dominating the list. Add that to stats like today’s news out of ESPN where the worldwide leader claimed it had 61.3 million unique mobile users during August and you can perhaps see another reason why AT&T might want to buy DirecTV: Because with Sunday Ticket, AT&T has a possible way to trump Verizon’s stranglehold on smartphone access to live NFL action, which it now shows via its exclusive contract with the NFL for its NFL Mobile app premium service.

Judging by traffic and search terms on our humble little site, people looking to find ways to watch live NFL action on their mobile devices is a pretty hot topic these days. Right now, the only way for most people to see any live action at all on a smartphone is to be a Verizon Wireless subscriber, and have the premium service for the company’s NFL Mobile app. Free to “More Everything” data plan customers and $5 a month for others, the premium NFL Mobile package provides access to Sunday night, Monday night and Thursday night games, as well as local Sunday games.

Sunday Ticket vs. NFL Mobile?

You can also watch the RedZone channel via NFL Mobile, but confusingly if you are on the More Everything plan you need to pay an additional $1.99 a month, a new process that helped mess up Verizon’s NFL Mobile access earlier this season. Non-Share Everything customers who pay the $5 a month fee have RedZone included for free. (For many true NFL fans, RedZone is often even better than having games streamed, since you get all the best action, even from blacked-out games or games not televised locally.)

Screen Shot 2014-10-01 at 2.37.08 PMWhere the battle might be joined is in the tablet space — since Verizon’s $1 billion agreement with the NFL only provides live game access to “phone-like devices” and not to tablets or computers, it will be interesting to see what happens if and when AT&T becomes the new owner of DirecTV. One of the more interesting options from DirecTV this year was the NFLSundayTicket.TV option, which allows a type of “cord-cutting,” providing all the options of Sunday Ticket without having to have satellite service. Right now the option (pricing starts at $199 for the season) is only available in a few cities, universities and apartment buildings, but with the heft of AT&T behind it who knows what might happen to both that deal and the regular Sunday Ticket package.

Though far pricer, the $329.94 Sunday Ticket Max plan offered by DirecTV currently allows for mobile viewing of all games, on “computer, tablet, phone or game console.” Anyone else see the possibility of AT&T offering free Sunday Ticket plans to purchases of new phones or tablets?

Verizon, which provides information about NFL Mobile subscriber stats just like Bill Belichick provides deep insights on the inner machinations of the New England Patriots, has not recently stated how many subscribers it has on the NFL Mobile premium package. But for $1 billion over 4 years you can bet the number of users is well into the millions, maybe even more than 10 million — and the exclusivity of NFL live action has certainly been a big selling point for Big Red. The good news for NFL fans is, if any battle begins, it will likely include more access for lower costs — that’s the kind of competition we can all cheer for.