Levi’s Stadium, AT&T Stadium see lots of Wi-Fi for Seahawks visits

Seahawks vs. Cowboys at AT&T Stadium, Nov. 1. Photo: Dallas Cowboys

Seahawks vs. Cowboys at AT&T Stadium, Nov. 1. Photo: Dallas Cowboys

So far this NFL season we’ve seen something that we call the Patriots effect, where games featuring the defending Super Bowl champs as visitors produce big numbers on the stadium Wi-Fi networks. There appears to be a similar trend following the Seattle Seahawks around, especially when they’re playing NFC rivals like the San Francisco 49ers and the Dallas Cowboys, as both those teams’ stadiums saw big Wi-Fi days during recent Seahawks visits.

The Niners were first to get a Seahawks effect, carding 2.2 terabytes of Wi-Fi network usage during Seattle’s 20-3 victory over San Francisco at Levi’s Stadium on Oct. 22. According to figures provided by Roger Hacker, senior manager of corporate communications for the Niners, out of the 70,799 in attendance for the Thursday-night game there 16,299 unique users on the Wi-Fi network at Levi’s Stadium, with a maximum concurrent user number of 10,306.

Screen Shot 2015-11-03 at 10.16.54 PM

Last Sunday at AT&T Stadium, the Seahawks escaped with a narrow 13-12 win in front of 91,486 fans. According to figures provided by Dallas Cowboys chief information officer John Winborn, there were 36,388 unique users on the Wi-Fi network, with a peak of 24,667 concurrent users. The total tonnage used Sunday at AT&T Stadium was 4.12 TB, perhaps proving once again that 4+ TB is becoming the “new normal” for high-fidelity networks in the largest stadiums.

New Report: Green Bay’s Lambeau Field leads new NFL Wi-Fi deployments

Wave the flag, Wi-Fi has come to Lambeau Field! Photo: Green Bay Packers

Wave the flag, Wi-Fi has come to Lambeau Field! Photo: Green Bay Packers

When most NFL fans think of the Green Bay Packers and Lambeau Field, they think of frozen tundra — of Vince Lombardi roaming the sideline in his thick glasses and peaked hat, with visible breath coming through the face masks of behemoth linemen on the field. In the stands, they see the venerable fans braving the cold of northern Wisconsin in their snowmobile suits, with mittens wrapped around a bratwurst and a beer.

But do they think of those same Packers fans pulling out their iPhones and Samsungs to take selfies, and posting them to Instagram or Facebook? Maybe not so much.

The reality of 2015, however, finds us with fans in Green Bay being just like fans anywhere else — meaning, they want to be able to use their mobile devices while at the game. As the cover story of our most recent Stadium Tech Report series, we explore the details of bringing Wi-Fi to historic Lambeau Field, where late-season texting might carry the threat of frostbitten fingers.

Our PRO FOOTBALL ISSUE has 50-plus pages of insight and how-to explanations that in addition to Green Bay’s work also cover some interesting Wi-Fi access point hiding tricks practiced by the IT folks at AT&T Stadium, and a recap of Levi’s Stadium plans as it gets ready to host Super Bowl 50. Plus team-by-team capsule descriptions of stadium tech deployments for all 32 NFL franchises. It’s all free to you, so download your copy today!

The NFL haves and have-nots when it comes to Wi-Fi

PRO_FB_ThumbWas it really three long years ago that NFL commissioner Roger Goodell issued an edict calling for Wi-Fi in all 31 NFL stadiums? While we’re almost there, it’s not quite everywhere yet and during the course of preparing this year’s PRO FOOTBALL ISSUE we found ourselves wondering how many of the current NFL stadium Wi-Fi networks are really up to snuff. Sure, there are leaders in the networking space, as teams with lots of money or recent Super Bowl hostings seem to be in a bit of an arms war when it comes to installing robust wireless networks. Teams like the Dallas Cowboys, the San Francisco 49ers, the Miami Dolphins, the New England Patriots and a few others come to mind when you are making a list of top networks, and you can probably add Green Bay’s 1,000-plus AP deployment to that tally.

But what about the balance of the league, which now has some kind of fan-facing Wi-Fi in 25 of its 31 venues? While those that don’t have any Wi-Fi at all are somewhat understandable (mainly due to questions about imminent franchise relocation), what about the stadiums that put in Wi-Fi a few years ago, or only put in a limited amount of technology? With no end in sight to the increasing demands for wireless bandwidth, how soon will the older networks need revamping? Including the DAS deployments? Those are questions we’ll keep asking and looking to answer, as we’ve already seen some public reports about Wi-Fi networks falling down on the job. The best place to start, of course, is with the report, so DOWNLOAD YOUR COPY right now!

Thank the sponsors, who let you read for free

Reporting, writing, editing and producing all this content has a cost, but thanks to our generous (and increasing!) list of sponsors, our editorially objective content remains free for you, the reader. We’d like to take a quick moment to thank the sponsors of the Q3 issue of Stadium Tech Report, which include Mobilitie, Crown Castle, SOLiD, CommScope, TE Connectivity, Aruba Networks, JMA Wireless, Corning, 5 Bars, Extreme Networks, ExteNet Systems. and partners Edgewater Wireless and Zinwave. We’d also like to thank you, our readers for your interest and continued support.

As always, we are here to hear what you have to say: Send me an email to kaps at mobilesportsreport.com and let us know what you think of our STADIUM TECH REPORT series, and whether or not the Wi-Fi at your local NFL stadium is a division winner.

Wi-Fi for the Frozen Tundra: Extreme, Verizon bring Wi-Fi to Green Bay Packers’ Lambeau Field

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

Lambeau Field, the Green Bay Packers’ historic home, now has full fan-facing Wi-Fi services thanks to a deployment led by the Packers, Extreme Networks and Verizon Wireless.

Much like the deployment last year at the Seattle Seahawks’ CenturyLink Field, the Lambeau network will be ready for this season’s games and will feature separate Wi-Fi SSIDs for Verizon customers and for all other subscribers, according to the Packers and Extreme. The network, which was installed earlier this year, has approximately 1,000 access points in and around the venue, many on handrail enclosures to provide service to the large bowl seating areas where there are no adjacent overhangs.

Lambeau bench seating with railing-mounted Wi-Fi APs

Lambeau bench seating with railing-mounted Wi-Fi APs

According to the Packers, the network was live in a “testing” mode for some pre-football season events this summer, including a Kenny Chesney concert and the Brett Favre Packers Hall of Fame induction ceremony. Wayne Wichlacz, director of IT for the Packers, said the network wasn’t advertised at those events but was still found and used by fans in attendance.

Like at other Extreme deployments, the Packers will put together a group of “Wi-Fi coaches,” network-savvy people who will roam the stands on game days to help fans connect. According to the Packers they will partner with and help train local high school children to be the “coaches,” a unique twist.

Green Bay is the second NFL franchise to announce a new network built by Extreme for the upcoming season, following the news of an Extreme network being installed at the Baltimore Ravens’ M&T Bank Stadium. By our unofficial count this is the eighth NFL stadium to get an Extreme Wi-Fi deployment.

Wi-Fi APs visible on press box structure

Wi-Fi APs visible on press box structure

Verizon, which does not comment publicly on its Wi-Fi deployments, has also backed Wi-Fi networks for NFL stadiums in Seattle and Detroit, as well as at the Staples Center in Los Angeles. If the Green Bay network is like Seattle’s, Verizon customers can set their devices to automatically connect to the Wi-Fi network when it is detected. There will be no extra charge for non-Verizon users at Lambeau, and again if the network works like Seattle’s there won’t be any difference in performance between Verizon and non-Verizon customers on the Wi-Fi network. Verizon also built the DAS at Lambeau, which was already operational prior to this season. It’s not known if other carriers are on the Verizon DAS or not.

The deployment at Lambeau was no doubt a special challenge, given the historic nature of the venue and the lack of overhang space for APs for much of the bowl seating. Look for a more detailed profile of the network deployment in our upcoming Stadium Tech Report next month!

Super Bowl XLIX sets new stadium Wi-Fi record with 6.2 Terabytes of data consumed

University of Phoenix Stadium. Credit: Arizona Cardinals.

University of Phoenix Stadium. Credit: Arizona Cardinals.

The Super Bowl is once again the stadium Wi-Fi champ, as fans at Sunday’s Super Bowl XLIX in Glendale, Ariz., used 6.23 terabytes of data during the contest, according to the team running the network at the University of Phoenix Stadium.

The 6.23 TB mark blew past the most recent entrant in the “most Wi-Fi used at a single-day single-stadium event” sweepstakes, the 4.93 TB used at the Jan. 12 College Football Playoff championship game at AT&T Stadium. Prior to that, pro football games this past season at Levi’s Stadium in Santa Clara, Calif., and at AT&T Stadium had pushed into the 3-plus TB mark to be among the highest totals ever reported.

The live crowd watching the New England Patriots’ 28-24 victory over the Seattle Seahawks also used about as much cellular data as well, with Verizon Wireless, AT&T and Sprint claiming a combined total of 6.56 TB used in and around the stadium on game day. All three carriers were on the in-stadium and outside-the-stadium DAS deployments being run by neutral host Crown Castle. If those figures are correct (more on this later) it would put the total wireless data usage for the event at 12.79 TB, far and away the biggest single day of wireless data use we’ve ever heard of.

Apple OS updates still the application king

Handrails with Wi-Fi antenna enclosures from AmpThink. Credit: Arizona Cardinals.

Handrails with Wi-Fi antenna enclosures from AmpThink. Credit: Arizona Cardinals.

Mark Feller, vice president of information technology for the Arizona Cardinals, and Travis Bugh, senior wireless consultant for CDW, provided Mobile Sports Report with the final Wi-Fi usage numbers, which are pretty stunning for anyone in the stadium networking profession. According to Feller the new CDW-deployed Wi-Fi network with Cisco gear at the UoP Stadium saw 2.499 TB of data downloaded, and 3.714 TB uploaded, for a total of 6.213 TB of Wi-Fi usage. Bugh of CDW said there were 25,936 unique devices connecting to the network on game day, with a peak concurrent usage of 17,322, recorded not surprisingly at halftime.

Peak download usage of 1.3 Gbps was recorded before the game’s start, while peak upload usage of 2.5 Gbps was hit at halftime. The top applications by bandwidth use, Feller said, were Apple (mobile update), Facebook, Dropbox and Snapchat.

DAS numbers also set new record, but clarification needed

The only reason we aren’t yet trumpeting the 6.564 TB of reported DAS use as a verified record is due to the differences in clarity from each of the reporting providers. We also haven’t yet heard any usage totals from T-Mobile, so it’s likely that the final final wireless data use number is somewhere north of 13 TB, if all can be believed.

Parking lot light poles, Westgate entertainment district. Can you spot the DAS?

Parking lot light poles, Westgate entertainment district. Can you spot the DAS?

As reported before, AT&T said it saw 1.7 TB of cellular wireless activity from its customers on game day, with 696 GB of that happening inside the stadium, and the balance coming from the outside areas before and after the game. We’d also like to welcome Sprint to the big-game reporting crew (thanks Sprint!), with its total of 754 GB of all 4G LTE traffic used in and around the stadium on game day. According to Sprint representatives, its Super Bowl coverage efforts included 5 COWs (cell towers on wheels) as well as expanded DAS and macro placements in various Phoenix-area locations. The Sprint coverage included the 2.5 GHz spectrum that uses TDD LTE technology.

As also previously reported, Verizon Wireless claimed 4.1 TB of customer traffic in and around the stadium on game day, which Verizon claims is all cellular traffic and does not reflect any Verizon Wireless customer use of the stadium Wi-Fi network. Verizon also reported some other interesting activity tidbits, which included 46,772 Verizon Wireless devices used at the game, of which just 59.7 percent were smartphones. Verizon also said it saw 10 million emails sent on its networks that day, and 1.9 million websites visited, while also seeing 122.308 videos sent or received over wireless connections.

We’re still waiting to see if we can get usage numbers from the Super Bowl stadium app (we’re especially interested to see if the instant replay feature caught on) but the warning for stadium owners and operators everywhere seems to be clear: If you’re hosting the big game (or any BIG game), make sure your network is ready for 6 TB and beyond!

Super DAS, Part 2: Super Bowl stadium DAS expands to address increased demand for cellular connectivity

Editor’s note: This story is part 2 of a series of profiles of the providers of the extensive Distributed Antenna System (DAS) deployment for Super Bowl XLIX at and around the University of Phoenix Stadium in Glendale, Ariz. and other parts of the Phoenix city area as well. Stay tuned all week as we highlight how DAS will keep Super Bowl fans connected, no matter where they roam in and around Phoenix and Glendale this week and weekend.

DAS antenna inside the University of Phoenix Stadium. Credit all photos: TE Connectivity

DAS antenna inside the University of Phoenix Stadium. Credit all photos: TE Connectivity

Two years ago, the University of Phoenix Stadium had a pretty good distributed antenna system (DAS) network to handle cellular communications inside the building. But with Super Bowl XLIX coming to the Glendale, Ariz., facility this year, pretty good wouldn’t be good enough — so the stadium’s network operators expanded the DAS by almost 50 percent in preparation for the game-day network surge expected on Feb. 1.

For fans attending the big game with cellular devices in hand that information may be comforting enough; thanks to a bigger, better DAS that is built to service all the major U.S. wireless carriers, they should have no problem getting a signal. Stadium technology professionals, however, usually want to know more about such expansion plans: What does it really mean to increase DAS capacity? How does that new DAS stack up to others in different stadiums and arenas?

More sectors means more capacity

For the Crown Castle neutral-host DAS at the University of Phoenix Stadium, there is one quick measure of how much the DAS expanded: More sectors. In DAS parlance, a “sector” is an area that has a dedicated amount of base station capacity; for the University of Phoenix Stadium DAS, the number of sectors increased from 33 two years ago to 48 sectors now, according to John Spindler, director for product management at DAS gear maker TE Connectivity. TE’s FlexWave Prism and FlexWave Spectrum DAS gear are part of the infrastructure deployed by neutral host Crown Castle in the UoP network.

John Spindler, TE Connectivity

John Spindler, TE Connectivity

Without getting too deep into telecom physics, more sectors in the same amount of space means more capacity. And when it comes to all the different flavors of phones and carrier spectrum, there’s a lot that goes into a DAS to use up that capacity. With all four major U.S. carriers (AT&T, Verizon Wireless, Sprint and T-Mobile) using the DAS, the infrastructure must support a full range of cellular spectrum, from 700 MHz LTE signals to LTE, CDMA, UMTS and EVDO signals in the 800 MHz, 850 MHz, 1900 MHz and 2100 MHz bands. The DAS inside the stadium will use 228 remote antenna units, according to Crown Castle.

“More frequencies, more MIMO [multiple-in, multiple-out antenna-enhancement technology] and heavier sectoring,” is how Spindler described the general needs for most DAS upgrades, and for the UoP DAS, where Spindler foresees another big number for Super Bowl stadium DAS traffic on Feb. 1.

“I would expect to see record [DAS] numbers,” Spindler said.

One DAS to rule them all

DAS active integration panel

DAS active integration panel

Last year, the DAS situation at MetLife Stadium in New Jersey was especially tough to explain, since both AT&T and Verizon built their own separate infrastructures. According to AT&T its DAS customers at Super Bowl XLVIII used 624 gigabytes of traffic, a record then but a figure that has been surpassed many times this past football season at both college and pro football venues (the recent College Football Playoff championship game, for instance, saw 1.4 TB of DAS traffic for AT&T customers at AT&T Stadium). Verizon claimed last year that its customers used 1.9 TB of wireless data during the Super Bowl, but Verizon never provided specifics whether that number represented just DAS traffic, or Verizon customer usage of the MetLife Wi-Fi network as well.

Either way, the guess is that the DAS at the University of Phoenix Stadium will set new Super Bowl traffic records on Feb. 1, and by all accounts the infrastructure seems ready to handle it. Spindler, for one, said the Crown Castle DAS is “definitely well designed.” And Travis Bugh, senior wireless consultant for CDW (which installed the new Wi-Fi system at UoP), said he was also impressed by the performance of the Crown Castle DAS, which he said seems more than ready for the coming Super Bowl crush.

NEXT: What are the carriers doing to supplement the DAS coverage?

Championship games traffic stats: AT&T DAS hits high-water marks; Seahawks Wi-Fi sees 1.6 TB of data

Just a quick update on some wireless usage statistics from the recent NFL championship games in New England and Seattle: According to AT&T, the AT&T customers on the DAS networks at both stadiums hit high-water marks for the host teams this season, well above the traffic averages. And maybe due to their team’s lackluster play for most of the game, fans at CenturyLink Field in Seattle didn’t give the stadium’s new Wi-Fi network a record workout, but did end up using about 1.6 terabytes of data during the Seahawks’ come-from-behind win over the Green Bay Packers.

On the DAS side, AT&T said that the two championship games “resulted in the two greatest data traffic increases of the 10 playoff games compared to their regular season data traffic averages.” During the Patriots’ blowout of the Colts, AT&T customers on the DAS at Gillette Stadium used 444GB of data, a 44 percent increase over the regular-season average at Gillette; and in Seattle, AT&T DAS customers used 496GB, 53 percent higher than the regular-season average at CenturyLink. Remember, these stats are for AT&T customers only, on DAS networks in stadiums where AT&T has a DAS deployment; Mobile Sports Report requested similar data from Verizon Wireless, but Verizon did not respond. AT&T summed up its playoff DAS findings in this press release page.

According to Chip Suttles, vice president of technology for the Seahawks, the CenturyLink Wi-Fi networks saw 20,064 unique users during the NFC championship game, with a peak concurrent user number of 16,078. At CenturyLink there are actually two fan-facing Wi-Fi networks, one exclusively for Verizon customers and the other for all other device users; according to Suttles there was 1.2 TB of data consumed on the main CenturyLink Wi-Fi network, and 198 GB used on the Verizon-only network. Interestingly, media at the game used more data than the Verizon customers, with 223 GB of Wi-Fi traffic used by press, according to Suttles. We also requested statistics from the Wi-Fi operators at Gillette, but have not heard anything back yet.