Average per-fan Wi-Fi use total jumps again at Super Bowl 52

Seen in the main concourse at U.S. Bank Stadium: Two IPTV screens, one Wi-Fi AP and a DAS antenna. Credit: Paul Kapustka, MSR

After a year where the actual amount of average Wi-Fi data used per connected fan at the Super Bowl dropped, the trend of more data used per fan reversed itself again to a new peak at Super Bowl 52, with an average total of 407.4 megabytes per user.

Even though the number of unique connections to the Wi-Fi network at U.S. Bank Stadium for Super Bowl 52 also increased to a record 40,033 users (according to the official statistics compiled by Extreme Networks), the jump from 11.8 terabytes of Wi-Fi data used at Super Bowl 51 to 16.31 TB used at Super Bowl 52 pushed the average per-user number to the top, surpassing the 333 MB per user number from Super Bowl 51, as well as the 370 MB per user mark seen at Super Bowl 50.

While this statistic has not ever been called out by the Extreme Networks Super Bowl compilations, we here at MSR think it is a vital mark since it shows that even with more users on the network those connected users are still using more data. That means that IT departments at venues everywhere should probably still plan for no letup in the overall continued growth in demand for bandwidth at large-venue events, especially at “bucket list” events like the Super Bowl.

Last year we guessed the drop in per-user totals from Super Bowl 50 to Super Bowl 51 might have been due to a larger number of autoconnected users, but we never got an answer from the Extreme Networks team when we asked that question. At U.S. Bank Stadium there was also an autoconnect feature to the Wi-Fi for Verizon Wireless customers, but it didn’t seem to affect the per-user total mark.

Patriots, Extreme claim 8 TB of Wi-Fi used during NFL opener

Credit: Patriots.com

It looks like those NFL stadium Wi-Fi upgrades over the past couple years are paying off, with big numbers starting to roll in as the 2017 season gets underway. Tops on the numbers list so far is a report from Extreme Networks claiming a total of 8.08 terabytes of traffic was seen on the Wi-Fi network at Gillette Stadium for the NFL season opener, a 42-27 win by the visiting Kansas City Chiefs over the New England Patriots on Sept. 7.

The Patriots, one of several teams to significantly upgrade their Wi-Fi system before last season, saw a 5.11 TB mark during last year’s AFC Championship game, which (briefly) made the unofficial top 5 single-day Wi-Fi events list we’ve been keeping at MSR. Since then we’ve heard about a 7.25 TB game at AT&T Stadium for the Packers-Cowboys playoff tilt, and more recently a 6.2 TB mark seen at Notre Dame, for its Sept. 9 game against Georgia.

The Patriots’ 8-plus number came from an impressive number of fans using the network — according to Extreme, there were 41,377 unique users (out of 65,878 in attendance) on the network that day, with a peak concurrent user number of 33,909. Extreme also said the network saw peak throughput of 11.1 Gbps. These numbers are closing in on Super Bowl territory, with Super Bowl LI’s 11.8 TB mark now clearly in jeopardy when the big game rolls back around in Feburary. We are also waiting to see what the numbers are like from Atlanta’s new Mercedes-Benz Stadium, which hosts the Falcons’ regular-season home opener this weekend against Green Bay. Though there are no official reports yet, we have heard rumors that the MBS network did very well in preseason, so we’re guessing the list below will get a number of resets this season.

Got any numbers we need to know about? Send ’em in!

THE LATEST TOP 9 FOR WI-FI

1. Super Bowl 51, NRG Stadium, Houston, Feb. 5, 2017: Wi-Fi: 11.8 TB
2. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
3. Kansas City Chiefs vs. New England Patriots, Gillette Stadium, Foxborough, Mass., Sept. 7, 2017: Wi-Fi: 8.08 TB
4. Green Bay Packers vs. Dallas Cowboys, Divisional Playoffs, AT&T Stadium, Arlington, Texas, Jan. 15, 2017: Wi-Fi: 7.25 TB
5. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
6. Super Bowl 49, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB
7. Georgia vs. Notre Dame, Notre Dame Stadium, South Bend, Ind., Sept. 9, 2017: Wi-Fi: 6.2 TB
8. Alabama vs. Texas A&M, Kyle Field, College Station, Texas, Oct. 17, 2015: Wi-Fi: 5.7 TB
9. Pittsburgh Steelers vs. New England Patriots, AFC Championship Game, Gillette Stadium, Foxborough, Mass., Jan. 22, 2017: Wi-Fi: 5.11 TB

Update: Super Bowl LI breaks 37 TB wireless mark

NRG Stadium during Super Bowl LI. Credit: AP / Morry Gash/ Patriots.com

NRG Stadium during Super Bowl LI. Credit: AP / Morry Gash/ Patriots.com

It’s official now, and without any doubt Super Bowl LI broke the single-day wireless data use mark, with at least 37.6 terabytes used.

The official stats for Wi-Fi at NRG Stadium are finally in, with a mark of 11.8 TB, which is a bit more than the 10.1 TB recorded at last year’s Super Bowl at Levi’s Stadium, the previous top mark. The official stats were reported Thursday by Wi-Fi gear provider Extreme Networks, which posted them on the company website.

New DAS records even without any T-Mobile stats

On the cellular side Verizon Wireless, AT&T and Sprint all set new records, with Verizon reporting 11 TB of use and AT&T reporting 9.8 TB, while Sprint (which ran on its own DAS at NRG Stadium) hit 5 TB. At last year’s Super Bowl Verizon (7 TB) and AT&T (5.2 TB) had set their respective previous high-water marks, while Sprint had reported 1.6 TB at Levi’s Stadium. Even without numbers from T-Mobile the current DAS count is 25.8 TB, much higher than the 15.9 TB cellular total from Super Bowl 50.

(Unfortunately, T-Mobile right now is refusing to provide a total data number — a spokesperson who didn’t want to be quoted claimed on a phone call that the total data number was “not relevant,” and that T-Mobile would not provide a final number. However, we did see a blog post from the company claiming it passed its 2.1 TB total from last year by halftime, so at the very least we could probably accurately add at least another 2.2 TB to the overall DAS total. So we may see a combined total of all cellular and Wi-Fi nearing 40 TB before it’s all counted up, approved or not.)

One of our close friends in the business was at the game, and was kind enough to send us a bunch of Wi-Fi speedtests from NRG Stadium (go check our Twitter timeline at @paulkaps to see the tests linked).

What was interesting was watching the speeds go down when “spike” events occurred, like touchdowns and the end of Lady Gaga’s halftime show. The incredible comeback by the New England Patriots to claim a 34-28 overtime victory kept the network busy through the night, and after the game as well during the awards ceremony.

Tom Brady with the Lombardi Trophy. Credit: AP / Patriots.com

Tom Brady with the Lombardi Trophy. Credit: AP / Patriots.com

New record for take rate

According to Extreme, fans at NRG Stadium also set new high-water marks for unique connections to the network as well as for peak concurrent connections. At Super Bowl LI Extreme said it saw 35,430 fans connect to the network, a 49 percent take rate with the attendance of 71,795. Last year at Super Bowl 50 at Levi’s Stadium a total of 27,316 fans connected to the network out of 71,088 attending, a 38 percent take rate.

On the peak concurrent-connection side, Super Bowl LI set a new mark with 27,191 fans connected at one time, according to Extreme. At the Super Bowl 50, the top concurrent-connected mark was 20,300.

Extreme also released some social-media statistics, claiming that 1.7 TB of the Wi-Fi total was social media traffic. Leading the way in order of most users to fewer were Facebook, Instagram, Snapchat and Twitter. Interestingly, Snapchat consumed almost as much data as Facebook, according to pie graphs in the Extreme infographic, which did not provide any actual numbers for those totals. Extreme also did not report what is typically the highest use of bandwidth in any stadium situation, that being Apple iOS updates and Google Gmail activity.

The NFL, which had its own game-day application for Super Bowl LI, has not released any statistics about app use.

Congrats to all the carriers, integrator 5 Bars and Wi-Fi gear supplier Extreme Networks.

THE NEW TOP 6 FOR WI-FI

1. Super Bowl 51, NRG Stadium, Houston, Feb. 5, 2017: Wi-Fi: 11.8 TB
2. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
3. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
4. Super Bowl 49, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB
5. Alabama vs. Texas A&M, Kyle Field, College Station, Texas, Oct. 17, 2015: Wi-Fi: 5.7 TB
6. Pittsburgh Steelers vs. New England Patriots, AFC Championship Game, Gillette Stadium, Foxborough, Mass., Jan. 22, 2017: Wi-Fi: 5.11 TB

THE NEW TOP 4 FOR TOTAL USAGE

1. Super Bowl 51, NRG Stadium, Houston, Feb. 5, 2017: Wi-Fi: 11.8; DAS: 25.8 TB**; Total: 37.6 TB
2. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB; DAS: 15.9 TB; Total: 26 TB
3. Super Bowl XLIX, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB; DAS: 6.56 TB**; Total: 12.79 TB**
4. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB; DAS: 1.9 TB*; Total: 8.6 TB*

* = AT&T DAS stats only
** = AT&T, Verizon Wireless and Sprint DAS stats only

Patriots’ new Wi-Fi network delivers during playoffs; AFC Champ game hits 5.11 TB mark

Gillette Stadium before the Sept. 11 game vs. the Miami Dolphins. Credit: Steve Milne, AP, via Patriots.com

Gillette Stadium before the Sept. 11 game vs. the Miami Dolphins. Credit: Steve Milne, AP, via Patriots.com

The new Wi-Fi network installed at the New England Patriots’ Gillette Stadium this season got a good workout during the postseason, with more than half the fans present logging on during the Patriots’ two playoff home games. According to the team, the network saw 5.11 terabytes of data used during Sunday’s game, one of the top Wi-Fi marks we’ve ever reported.

Sunday’s 36-17 New England victory over the Pittsburgh Steelers in the AFC Championship game saw the biggest Wi-Fi traffic numbers, with 38,436 unique users connecting to the network at some point during game day — a 57 percent take rate based on the reported sellout crowd attendance number of 66,829. Original stats provided by Fred Kirsch, publisher & vice president of content at Kraft Sports Productions (and overseer of all things technology at the stadium) showed a total tonnage of 3.70 terabytes for Wi-Fi traffic Sunday, with a peak concurrent client number of 30,824 and a peak throughput total of 3.14 Gbps.

That total was reset to 5.11 TB when Kirsch said additional traffic from “postgame activities” (likely the trophy presentations) was added in. The 5.11 TB mark puts Sunday’s game into the MSR unofficial “Top 5” list of single-day Wi-Fi traffic marks, supplanting the first College Football Playoff championship game, which saw 4.93 TB of Wi-Fi used at AT&T Stadium on Jan. 12, 2015. (We are still waiting for Wi-Fi figures from this year’s CFP champs game, so our list may change again soon!)

The Extreme Networks-based network saw almost a similar stress during the Pats’ 34-16 victory over the Houston Texans on Jan. 14, according to figures from Kirsch. Even though cold, rainy conditions persisted at both games, for the Texans game the Gillette network saw 2.97 TB of total traffic, with 35,536 unique connections — a 53 percent take rate. Peak concurrent connections on Jan. 14 were 28,620, while peak bandwidth use was 2.76 Gbps.

THE NEW TOP 5 FOR WI-FI

1. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
2. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
3. Super Bowl XLIX, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB
4. Alabama vs. Texas A&M, Kyle Field, College Station, Texas, Oct. 17, 2015: Wi-Fi: 5.7 TB
5. Pittsburgh Steelers vs. New England Patriots, AFC Championship Game, Gillette Stadium, Foxborough, Mass., Jan. 22, 2017: Wi-Fi: 5.11 TB

Spiking the Surface: Why Microsoft’s NFL deal got thrown for a loss

Bill Belichick’s very thorough takedown of the Microsoft Surface slapped a fried egg on the face of Microsoft’s $400 million deal with the NFL to use the tablets on game-day sidelines. In the latest STADIUM TECH REPORT PODCAST, co-hosts Phil Harvey and Paul Kapustka explore why the deal was flawed from the beginning, and whether or not wireless technology can be counted on to perform in NFL sideline environments.

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Here is the link to the podcast on iTunes!

Patriots upgrade Wi-Fi at Gillette Stadium for 2016 season

Gillette Stadium before the Sept. 18 game vs. the Miami Dolphins. Credit: Steve Milne, AP, via Patriots.com

Gillette Stadium before the Sept. 18 game vs. the Miami Dolphins. Credit: Steve Milne, AP, via Patriots.com

Gillette Stadium, one of the first NFL arenas to have fan-facing Wi-Fi, more than doubled the number of access points in the venue this past offseason, according to team executives.

Fred Kirsch, who goes by the curious title of publisher & vice president of content at Kraft Sports Productions, is well known in stadium tech circles as the overseer of all things technology for the New England Patriots operation. In a recent phone interview, Kirsch said “the timing was right” for a Wi-Fi upgrade at Gillette, a venue that has had fan-facing Wi-Fi since 2012. The team’s first full-stadium network was installed by Enterasys Networks, which was later acquired by Extreme; prior to that, Gillette Stadium had Wi-Fi for luxury suites and clubs provided by gear from Xirrus.

“The [Wi-Fi] overall technology has changed, so we can really improve it now,” said Kirsch about the team’s decision to beef up its wireless network. With new Wi-Fi standards now in most equipment, Kirsch said it was possible to “put in a lot more APs without channel bleed. All over the stadium, we have better coverage.”

Going under-seat in the bowl

According to Kirsch, Gillette Stadium had previously had about 400 Wi-Fi APs in the original design. After the upgrade was over, Kirsch said the stadium now has more than 1,000 APs, with most of the new devices deployed under seats in the bowl seating areas, the latest team to join this growing deployment trend.

In most of the bowl, Kirsch said his team was able to core through the concrete to install the APs; however, some parts of the stadium sit directly upon granite, leading Kirsch and his crew to improvise a cable-and-tray system to get cabling to the APs under the seats. This procedure necessitated custom-designed enclosures, which introduced a small delay in construction procedures, according to Kirsch.

On the game-day application side of things, Kirsch said that the team’s YinzCam-developed app will support faster access to instant replays, and will also add in a third-party option for fans to take a picture of something that might seem astray (like, perhaps, a broken pipe in a restroom) and send it in via the app. Kirsch said the app will be able to geo-locate where the picture came from, giving the team a precise location of the problem.