Avaya files for Chapter 11 bankruptcy

mls14Networking company Avaya, which has made an aggressive move over the past couple years into the sports stadium networking space, including purchasing naming rights and technology contracts to the San Jose Earthquakes soccer stadium, has filed for chapter 11 bankruptcy protection, according to the company website.

No word yet on how the “restructuring” will affect any of Avaya’s stadium tech deals, which include Wi-Fi networks at the Pepsi Center in Denver, and at the Montreal Canadiens’ Bell Centre, along with Avaya Stadium in San Jose. More as we learn more.

Sprint sees 797 GB at college playoff title game; will have separate DAS for Super Bowl

Ready for the playoffs and Super Bowl! Credit: 5 Bars

Ready for the playoffs and Super Bowl! Credit: 5 Bars

More results from fan wireless usage at the recent College Football Playoff championship game is trickling in, with Sprint claiming it saw 797 gigabytes of data traffic from its sites in and around Raymond James Stadium in Tampa.

Added to the 3.8 TB reported by AT&T on its networks, we now have a running total of approximately 4.6 TB of DAS usage for the Jan. 9 game between Clemson and Alabama, which Clemson won 35-31 on a last-second TD. We are still waiting for reports from Verizon Wireless and T-Mobile, so stay tuned.

We also have yet to receive any reports of Wi-Fi traffic from Raymond James Stadium officials, so it’s still undetermined how “big” of a wireless event the college championship game was this year. In the past two years, the CFP championship was among the top Wi-Fi single-day usage totals, but so far the Raymond James Stadium folks haven’t responded to any calls or emails requesting information. Anyone who was at the game who wants to comment on the Wi-Fi performance, feel free to jump in to the comments below.

Sprint on its own DAS at NRG Stadium

We also learned from Sprint and from NRG Stadium officials that Sprint will be on its own DAS and small cell network for the Super Bowl, and not on the new Verizon DAS that was installed last year. In a Sprint blog post the company said it saw 637 GB of data on its NRG Stadium network for a December Houston Texans game, ahead of what it saw on its networks during last year’s Super Bowl at Levi’s Stadium in Santa Clara, Calif.

According to David Moore, manager of information services for NRG Park, Sprint installed the original DAS in the venue, ahead of Super Bowl XXXVIII in 2004. AT&T and Verizon “migrated” to the new Verizon DAS last season, and T-Mobile will also be on the Verizon DAS, according to Moore.

New Report: First look at Sacramento’s Golden 1 Center

q4 thumbMOBILE SPORTS REPORT is pleased to announce the Winter 2016-2017 issue of our STADIUM TECH REPORT series, with a first look at the pervasive stadium technology built into the Sacramento Kings’ new home, the Golden 1 Center.

Also in our latest in-depth publication created specifically for the stadium technology professional and the stadium technology marketplace is a profile of a new Wi-Fi deployment at the Indiana Pacers’ Bankers Life Fieldhouse, and a profile of new Wi-Fi and DAS networks deployed at Arizona State’s Sun Devil Stadium. We also provide an update on how the new Wi-Fi network at Houston’s NRG Stadium is getting ready for the upcoming Super Bowl LI.

Renting a Wi-Fi network?

In addition to our historical in-depth profiles of successful stadium technology deployments, our fourth issue for 2016 has additional news and analysis, including a look at whether or not stadiums will soon be able to lease their Wi-Fi networks. Download your FREE copy today!

We’d like to take a quick moment to thank our sponsors, which for this issue include Mobilitie, Crown Castle, SOLiD, CommScope, JMA Wireless, Corning, Samsung Business, Xirrus, Huber+Suhner, ExteNet Systems, and Extreme Networks. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to thank you for your interest and support.

As always, we are here to hear what you have to say: Send me an email to kaps@mobilesportsreport.com and let us know what you think of our STADIUM TECH REPORT series.

Vikings hit peak of 4.32 TB for Wi-Fi use at U.S. Bank Stadium, with average 43 percent take rate

Game day at U.S. Bank Stadium. Credit all photos: Vikings.com (click on any photo for a larger image)

Game day at U.S. Bank Stadium. Credit all photos: Vikings.com (click on any photo for a larger image)

While the football season may not have gone exactly to Vikings’ fans wishes, the Wi-Fi network at U.S. Bank Stadium performed well during its inaugural NFL season, with a peak single-game data total of 4.32 terabytes used, part of a season average of 2.89 TB used during Vikings games.

According to statistics provided to MSR by Tod Caflisch, vice president and chief technical officer for the Vikings, the biggest data-use day was Sept. 18, 2016, during the regular-season home opener for the Vikings against the rival Green Bay Packers, a 17-14 Vikings victory. That contest also saw season highs for unique Wi-Fi users, with 31,668 fans connecting to the Wi-Fi at some point of the game day, and for most concurrent users, with 17,556 users connected at the same time. The 31,668 number represented a 49 percent take rate, with the game’s reported attendance of 64,786.

Even though Caflisch said the Vikings didn’t heavily promote the AmpThink-designed Wi-Fi network — which uses Cisco Wi-Fi gear in mostly handrail-mounted AP locations to serve the main bowl seating areas — the average take rate during the season was at the high end of numbers we’ve seen, with a 43 percent average over the two preseason and eight regular-season Vikings games.

Screen Shot 2017-01-12 at 11.41.21 AMAnd even though the total data-used number only crested 3 TB one other time in the season — a 3.16 TB mark during a 30-24 Vikings win over the Arizona Cardinals on Nov. 20, 2016 — the average mark of 2.89 TB per game showed solid, consistent use.

Caflisch said that the Vikings and U.S. Bank Stadium were also able to correct the train-snafu issue that arose at some of the early events at the new venue, which has a light-rail station right outside the stadium doors. While some of the first events had big lines of riders and not enough trains, Caflisch said that during the season extra trains were held in reserve at the transit station that is close to Target Field (a few stops down the line from U.S. Bank) and then filtered in as Vikings games neared their end.

“We were able to clear the [train] platform in 40 minutes after the last game,” Caflisch said. “The fans really loved the trains.” (More U.S. Bank Stadium images below)

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Vikings fans gather outside the stadium for pregame activites.

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Great nighttime view with city skyline visible through windows.

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A look at the handrail Wi-Fi antenna mounts (this photo credit: Paul Kapustka, MSR)

AT&T sees double DAS usage at College Football Playoff championship game

Screen Shot 2017-01-10 at 12.06.37 PMWireless data use at big sports events keeps continuing to grow, with AT&T reporting that its cellular network traffic from Monday’s College Football Playoff championship game between Clemson and Alabama was double the total from last year’s game.

According to AT&T, it saw fans use a total of 3.8 terabytes of wireless data Monday, on its stadium distributed antenna system (DAS) network at Raymond James Stadium as well as from other network sites in and around the stadium in Tampa. At last year’s championship game in Glendale, Ariz., AT&T saw 1.9 TB of data used on its cell networks. Keep in mind, these numbers are for AT&T networks ONLY, so the total wireless numbers are much larger.

Unfortunately, Verizon Wireless is (so far) declining to report its wireless data statistics from Monday night’s game, a situation we hope they reconsider; we are also still waiting to hear from Sprint and T-Mobile representatives to get their figures from the event. We also have a call in to the stadium authorities to see if we can get figures from the in-stadium Wi-Fi network, so stay tuned. If AT&T’s numbers are any indication, the thrilling 35-31 Clemson victory might just join our list of top single-day wireless event, especially since the event set an attendance record with 74,512 on hand to witness the drama.

NRG Stadium Wi-Fi ready for Super Bowl LI

NRG Stadium. Credit: Houston Texans Instagram

NRG Stadium. Credit: Houston Texans Instagram

Nonexistent a year ago, the new Wi-Fi network at Houston’s NRG Stadium has at least one more live game that administrators can use as a final tune-up before the venue and its wireless infrastructure host Super Bowl LI on Feb. 5.

Live since the start of the current NFL season, the Wi-Fi network deployed by integrator 5 Bars using Extreme Networks Wi-Fi gear has seen growth in fan usage for each subsequent game, according to David Moore, manager of information services for NRG Park.

“The first few games [of the season] it wasn’t heavily promoted, but as we went on usage shot up,” said Moore in a recent phone interview. Though he wouldn’t release specific figures on data use, Moore said that game-day totals near the end of the season saw in the range of 25,000 unique users per game, with data totals in the “4-5 terabyte” range. The stadium’s main tenants, the Houston Texans, will have at least one more home game this weekend when they host the Oakland Raiders in the first round of the NFL playoffs.

Under seat APs visible down seating row. Credit: 5 Bars

Under seat APs visible down seating row. Credit: 5 Bars

While it’s possible that the Texans could be hosting the AFC Championship game if all the higher-seed teams lose en route, this weekend’s game is most likely the last chance the NRG Stadium tech team will have as a dress rehearsal for the Super Bowl. Since the Super Bowl is historically the biggest single-day data-usage event — and has gotten bigger every year — all technical eyes will be on the NRG Stadium network, which only started becoming a reality after the stadium hosted last year’s men’s NCAA basketball Final Four. With a base seating capacity of 72,220, NRG’s Super Bowl crowd should roughly be the same as last year’s at Levi’s Stadium in Santa Clara, Calif.

Fast deployment schedule met

“It was a challenge [to deploy so quickly] and we are still working out the tuning,” said Michelle McKenna-Doyle, the NFL’s chief information officer, in an email interview. “We were fortunate to have the regular season to work on it, but hope to have it Super Bowl ready within next couple weeks. 5 Bars, Extreme Networks, The Texans, Harris County and the host committee all worked hard to make it a reality for our fans.”

At one point in recent history, it seemed like NRG might never get a fan-facing Wi-Fi network since the county-owned facility couldn’t find the budget necessary to bring wireless connectivity to the venue. But with the Super Bowl approaching, a consensus finally pushed through, with 5 Bars winning a deployment bid that still needed a change in equipment from Ruckus (the original supplier in the 5 Bars bid) to Extreme. While no official breakdown of funding shares has been supplied, the reported $6 million-plus cost of the Wi-Fi deployment was likely shared in some fashion by the Texans, the NFL, Verizon Wireless and Extreme.

Ready for the playoffs and Super Bowl! Credit: 5 Bars

Ready for the playoffs and Super Bowl! Credit: 5 Bars

According to Moore, Verizon chipped in to secure guaranteed offload for its cellular customers, as well as its own SSID that will automatically sign on Verizon customers in the facility, a tactic used by Verizon in several other NFL stadiums. Non-Verizon customer fans can use a free xfinitywifi SSID, as Comcast is the backbone supplier for the Wi-Fi network services.

According to Moore there are 1,250 Extreme Wi-Fi APs in the venue now, with 550 of those deployed under seats in the main bowl. While Moore said the under-seat location allows for much denser deployment and better network tuning, the method also caused the most headaches during deployment, beyond the usual cost and struggle of drilling through concrete floors.

First of all, the installers had to bring all the necessary power and cabling infrastructure in, since there was nothing underneath the concrete seat floors, Moore said. In fact, because there are offices underneath some of the seating areas, contractors had to negotiate a “drip pan” that kept moisture from seating power-washing away from the office roofing.

Another “big hiccup” emerged when the original equipment used for the under-seat locations didn’t lock out all the moisture, leading to a full replacement of all the 550 under-seat APs. Moore said the under-seat locations now use Extreme’s highest-grade outdoor-rated AP, the 3965i.

New DAS installed last year

Since Super Bowls also typically set records for cellular DAS usage, it’s no surprise that Verizon also recently updated the DAS at NRG Stadium, reportedly putting $12 million into a new system installed before the 2015 season. According to Moore, the DAS and the Wi-Fi also cover parking areas outside the venue, including a plaza where the Texans typically see 6,000 or more fans gathering before games.

“There’s great coverage” in the parking lots with the new DAS, Moore said. Announcements have not yet been made public, but you can expect that both AT&T and Verizon are busy beefing up the cellular systems in and around the stadium, as typical before any big public event.

With the dust finally settled, Texans fans and the soon-to-arrive Super Bowl fans will have good connectivity for the big day, due in no small part to the efforts of 5 Bars, which Moore complimented repeatedly for the company’s persistence and effort.

According to Moore 5 Bars had brought semi-trailers full of equipment to town ahead of the Final Four, and even used the floor of the old Houston Astrodome to roll out network inventory.

“They were working under the gun, with a limited amount of time to get it done,” said Moore of 5 Bars.