IBM gets in the arena app game with LTE Broadcast support

IBM app for AjaxThis one of the more nuanced press releases we’ve seen in some time, but there seems to be some meat behind the idea of IBM helping to design an LTE broadcast enabled stadium app for the Amsterdam Arena.

We’ve reached out to the principals and so far no luck getting anyone on the phone, but we did get some more email info so I think I can piece together most of the story. Basically it appears that IBM has a mobile development program that is called, somewhat obviously, MobileFirst. For the Ajax soccer team, which plays in the 53,052-seat arena (which holds 68,000 for concerts) IBM helped develop an app that uses LTE broadcast to show multiple live video screens, while also allowing fans to interact with the app, doing things like voting for player of the game.

LTE Broadcast support is the thing that makes this particularly interesting for us, since it would be a way to make live video work without having to have a Wi-Fi network. However there are no details about whether a carrier is actually supporting the app in this fashion yet, or if it is live and in use. Good first step, IBM, but you need to do a better job explaining this “news.”

Screen shot of IBM app for Ajax football club. Credit: IBM

Screen shot of IBM app for Ajax football club. Credit: IBM

If you’re not familiar with LTE Broadcast (sometimes also called LTE multicast), it is a development around the cellular standard that allows service providers and/or teams and stadiums to use select airwaves as “broadcast” channels, a tactic that can deliver video in a much more efficient manner than, say, thousands of fans hitting a web page and requesting their own individual video feed. The one-to-many concept of LTE Broadcast is being embraced by U.S. carriers as well, and Verizon Wireless, which showed demos of the technology during Super Bowl week, is supposed to be doing another demo this weekend at the Indy 500.

Cisco’s SportsVision Mobile uses a similar distribution method (currently in use at the Barclays Center), but that technology takes advantage of in-building Wi-Fi. What’s not clear about LTE Broadcast in a stadium situation is whether or not you need extra equipment, or whether existing DAS deployments can handle LTE Broadcast without modification. Also unclear is whether or not client devices, like smartphones and tablets, need modification to run LTE Broadcast enabled apps.

From the press release and the screen shots, the IBM app for Ajax looks pretty good, but again, we’d want to talk to the folks at the stadium to see if it’s actually being used by real fans, or if this is still slideware. Anyone who lives over there who might go to the stadium, let us know if you know.

Atlanta Hawks, Philips Arena sign with Boingo for DAS and stadium Wi-Fi

Philips ArenaBoingo Wireless continued its deal-winning streak by signing up another NBA stadium for Wi-Fi and DAS services, this time the Atlanta Hawks and Philips Arena. One of just six NBA facilities that didn’t yet have Wi-Fi, the 18,118-seat Philips will now have fan-facing Wi-Fi by the start of the next NBA season, according to a press release from Boingo.

We’ll follow up with the Boingo and Philips folks to get some more in-depth information (and maybe to find out why Philips hadn’t had Wi-Fi before now) but the deal is another in a recent string of contract wins for Boingo, the provider formerly known mainly for its Wi-Fi services in airports. A DAS deployment at Energy Solutions Arena in Salt Lake City, a Wi-Fi and DAS deal for the Air Force Academy, and a Wi-Fi and DAS deal for the University of Houston are all recent Boingo wins, showing that the company is serious about becoming a player in stadium wireless services.

Indianapolis Speedway adds Verizon DAS

Indianapolis Motor Speedway, home of the Indy 500. Credit all photos: IMS Photo.

Indianapolis Motor Speedway, home of the Indy 500. Credit all photos: IMS Photo.

It’s still a work in progress, but Verizon Wireless customers who attend this year’s Indianapolis 500 race should see improved cellular communications, thanks to a DAS buildout currently underway.

According to Rhonda Winter, CIO for the Indianapolis Motor Speedway, Verizon was recently selected to build a neutral-host DAS which will add more than 200 internal and external antennas to the speedway’s main stands and buildings. While other carriers are slated to join the DAS in the future, only Verizon will be on the infrastructure this year. According to Verizon, it will also have two COLTs (cell on light trucks) mobile units at this year’s race, to improve coverage in far-flung areas like the fields of parking that are necessary to host the 250,000 fans who may show up to watch the May 25 event.

Verizon antennas atop Indianapolis Motor Speedway scoreboard.

Verizon antennas atop Indianapolis Motor Speedway scoreboard.

Winter, who responded to questions via email, said Verizon offered “the best solution” when it came to picking a DAS host. The spread-out nature of the huge, 2.5-mile track makes Indy a fairly unique situation when it comes to wireless coverage. Added to the spacing requirements, Winter also noted that the track’s network sees a huge and sudden surge when fans arrive for race day. Among some of the experiments Winter and her staff are trying are some selected uses of public Wi-Fi, this year at special pre-race concert events and also in the VIP areas.

“Coverage and capacity on our busy race days continues to be a challenge that we are working to improve,” Winter wrote.

With the added capacity, Verizon customers should have no problems accessing the Verizon IndyCar Series INDYCAR 14 mobile app, which for Verizon customers only offers live features that include driver and pit crew audio, race radio broadcast coverage, as well as a track map. Winter said there is also an Indianapolis Motor Speedway app called Brickyard Mobile, which is the digital version of the track’s guest guide.

Niners’ new network team loses its CTO

Kunal Malik, once a very public spokesperson for the new network being built at Levi’s Stadium, is no longer the chief technology officer for the San Francisco 49ers, according to team executives and Malik’s own LinkedIn profile.

Once the former director of IT at Facebook, Malik was seen as one of the masterminds behind the wireless network being put in at Levi’s Stadium in Santa Clara, which is scheduled to open later this year. In public speaking appearances as well as in a long article in Ars Technica last year, Malik talked often about the team’s desire to build the best stadium wireless network, and how the team was adamant about providing robust Wi-Fi services to every seat in the 68,500-seat stadium.

Now that job will be finished without Malik, whose LinkedIn profile leads off with the line “Former Chief Technology Officer, 49ers.” Malik did not respond to emails or phone messages inquiring about his departure, which apparently happened sometime last month.

Niners vice president for technology Dan Williams, who followed Malik over to the Niners from Facebook, confirmed via email that Malik was no longer the team’s CTO. When asked if Malik’s departure could threaten the network’s buildout, Williams said that Malik had been primarily concerned with the applications to be used at the stadium, while Williams was in charge of network deployment.

“Kunal leaving has little to no impact on the project,” Williams said in an email.

Stadium Tech Report: Churchill Downs picks a winner with Mobilitie DAS

The iconic twin spires of Churchill Downs, home of the Kentucky Derby. Credit all photos: Churchill Downs

The iconic twin spires of Churchill Downs, home of the Kentucky Derby. Credit all photos: Churchill Downs

Move over, Super Bowls — there’s a new wireless-traffic event king on the U.S. sports landscape, and it’s one that’s been around longer than anything else. Thanks to a new distributed antenna system installed this year at historic Churchill Downs, fans at the recent Kentucky Derby were able to set single-event wireless traffic records, at a place where not too long ago getting a decent signal on your phone was a longshot at best.

According to Churchill Downs Racetrack general manager Ryan Jordan, up until last year cellular connectivity was a pain point at the historic facility, which opened in Louisville, Ky., in 1875. Though recently cellular providers tried to address the smartphone crunch by bringing in technology like COWs (cellular towers on wheels), the spread-out nature of the track and its architectural challenges made the COWs an unsatisfactory solution.

“The temporary COWs really couldn’t handle the traffic,” said Jordan in a recent phone interview. In post-race surveys, he said, the track heard complaints about connectivity, as did the cellular carriers.

“We heard it [the complaints] and the carriers heard it,” Jordan said. “But we never had a solution to handle the problem.”

In 2013, however, Churchill Downs enlisted infrastructure provider Mobilitie to deploy a neutral-host DAS to bring better cellular connectivity to the entire facility. While the deal was struck too close to last year’s race to allow for a full buildout, by this year’s 140th running of the “Run for the Roses,” a full-scale, 253-antenna DAS was in place to produce some winning results. According to AT&T, the Churchill Downs DAS carried event-record traffic over the Kentucky Derby and Kentucky Oaks weekend, with a total of 2 Terabytes of overall traffic and a peak hour of 180 Gigabytes of traffic, in the 60 minutes just before the Derby race on May 3.

Ryan Jordan, general manager, Churchill Downs

Ryan Jordan, general manager, Churchill Downs

By comparison, during the most recent Super Bowl at MetLife Stadium in New Jersey, AT&T saw a peak hour of 119 GB of traffic before kickoff, and 624 GB of total traffic on game day. Of course, some of the specifics of the Kentucky Derby make the big numbers easier to understand, including the 160,000 fans on race day as well as the full day of attendance, which featured less than a half-hour total of actual horses running fast. It’s important to note that the Derby figures are for AT&T traffic only, and do not include any potential traffic from Verizon Wireless customers, whose carrier also used the Mobilitie DAS to improve reception at the track.

“Derby Day is 13 races, each about 2 minutes long,” Jordan said. “When you figure out that the gates open at 8 a.m. and the Derby doesn’t start until 6:30 p.m., that’s almost 12 hours [of fans in attendance] and only 26 minutes of action.”

In other words, there’s a lot of time for selfies and other Internet activity.

Bucket list pictures, and race handicapping

Like the Super Bowl and other big sports events, the Kentucky Derby is a “bucket list” type of happening, one made even more receptive thanks to the see-and-be-seen nature of the event.

“People spend a lot of time taking in the things that make [the Derby] special, like hats, fashions, and the singing of ‘My Old Kentucky Home,’ ” Jordan said. “It’s the kind of event where people take pictures and send them to their friends to show them what they’re missing.”

Jordan said that in addition to social media activities, many fans at the track used the new DAS connectivity to try to improve their betting odds, using the Internet to help them handicap the races. (Churchill Downs also has a small amount of public Wi-Fi available only in the main building, used mainly to support an on-site mobile betting application.)

In previous years, fans at the event might not have been able to perform all those wireless functions. If the decision to upgrade the communications was an easy one, the decision to go with a “neutral” third party partner like Mobilitie came from a desire to serve all wireless customers equally. Though wireless carriers like AT&T and Verizon can and do act as lead contractors for many DAS deployments, the negotiations to get each carrier what it wants in terms of antenna deployments and other technology needs can get complex in a hurry.

“We know how to put on a great event,” said Jordan of the Derby’s owners and operators. For communications, Jordan said, the track sought out a firm with an equal amount of smarts and reputation in their field.

“We wanted to find someone who was an expert in the conversations [with carriers],” Jordan said, “and to make sure our system could cover as many of our fans as possible.”

Old buildings a challenge for new technology

Among the challenges encountered by Mobilitie at Churchill Downs were some structures dating back to the 1890s, including the iconic twin spires structure, which Jordan said dates back to 1895.

“Some areas have a lot of concrete and steel, and then there are seating areas open to the outside with enclosed dining rooms behind them,” Jordan said. “There were a lot of things for Mobilitie to design around, and it wasn’t easy for them. But walking around the facility, you don’t see a lot of large antennas. Everything is pretty discreet. We’re very pleased with Mobilitie. It was a great win for us.”

AT&T sees massive traffic on new Kentucky Derby DAS deployment from Mobilitie

Churchill DownsWe’ve got a more in-depth review of the wireless experience at the Kentucky Derby on the way, but we did want to share with our readers the somewhat amazing stats from the AT&T wireless network over the weekend of racing at Churchill Downs. With a new DAS from Mobilitie in place, AT&T said it saw a total of 2 Terabytes of traffic over the weekend and a stunning total of 180 Gigabytes of traffic during the peak hour of 5-6 p.m. EDT, just before the 140th Kentucky Derby race went off on May 3.

According to a press release, that peak hour of wireless traffic was the most ever for AT&T at any in-venue event, including the various Super Bowls. What’s even more impressive is that the new DAS also hosted traffic from Verizon Wireless, which did not provide any statistics from the event; however, it’s a good guess that Verizon customers among the 260,000 attendees during race weekend were doing the same things AT&T customers were, taking pictures and sending messages from one of the pure “bucket list” events in sports.

Like we said, more details on the network deployment and challenges at Churchill Downs, in our next Stadium Tech Report. Stay tuned!