Stadium Tech Report: Corning, IBM bringing fiber-based Wi-Fi and DAS to Texas A&M’s Kyle Field

Kyle Field, Texas A&M University. Credit all photos: Texas A&M

Kyle Field, Texas A&M University. Credit all photos: Texas A&M

Editor’s note: The following is an excerpt from our recent Stadium Tech Report series COLLEGE FOOTBALL ISSUE, a 40-page in-depth look at Wi-Fi and DAS deployment trends at U.S. collegiate football stadiums. You can download the full report for free, to get more stadium profiles as well as school-by-school technology deployment capsules for both the SEC and Pac-12 conferences.

When Texas A&M’s newly renovated Kyle Field opens for the 2015 football season, its outside appearance will have changed dramatically. But from a networking perspective, what’s really different is hidden on the inside – namely, an optical fiber infrastructure designed to bring a new level of performance, cost savings and future-proofing to stadium network deployments.

While the use of optical fiber instead of copper cable in large networks isn’t exactly “new” in the core telecom or enterprise networking worlds, in the still-nascent field of stadium network deployments fiber has yet to make large inroads. But the promise of fiber’s ability to deliver much higher performance and greater future-proofing at lower installation costs in stadium situations may get a very visible poster child when Texas A&M’s football facility kicks off the 2015 season with a technology infrastructure designed to be among the most comprehensive in any stadium, collegiate or professional.

With a Wi-Fi network designed to support 100,000 concurrent connections, a robust DAS network with more than 1,000 antennas, and an IPTV deployment with more than 1,000 screens, the IBM-designed network based largely on Corning’s fiber-optical systems is incredibly impressive on paper – and it has already produced some eye-popping statistics this past season, when just a part of it came online during the “Phase 1” period of the two-phase $450 million Kyle Field renovation.

The final, or Phase 2 of the renovation, just now getting underway, began with an implosion of the stadium’s west stands, with reconstruction scheduled to finish in time for the 2015 season with a new, enclosed-bowl structure that will seat 102,512 fans. And if the new network delivers as planned, those fans will be among the most-connected anywhere, with plenty of future-proofing to make sure it remains that way for the foreseeable future – thanks to fiber.

Driving on the left side of the street

What’s going to be new about Kyle Field? According to news reports some of the creature comforts being added include redesigned concession stands, so-called “Cool Zones” with air conditioning to beat the Texas heat, well-appointed luxury suites and new restrooms – including 300 percent more women’s bathrooms.

Scoreboard, Kyle Field

Scoreboard, Kyle Field

According to representatives from the school, the decision to make the new stadium a standout facility extended to its network infrastructure. “Our leadership decided that [the stadium renovation] would be leading edge,” said Matthew Almand, the IT network architect for the Texas A&M University System, the administrative entity that oversees university operations, including those at the flagship school in College Station, Texas. “There were some leaps of faith and there was a decision to be leading edge with technology as well.”

Though the Phase 1 planning had started with traditional copper cable network design for the network, Almand said a presentation by IBM and its “smarter stadium” team changed the thinking at Texas A&M.

“The IBM team came in and did a really good job of presenting the positive points of an optical network,” Almand said.

Todd Christner, now the director, wireless business development at Corning, was previously at IBM as part of the team that brought the optical idea to Texas A&M. While talking about fiber to copper-cable veterans can sometimes be “like telling people to drive on the left side of the street,” Christner said the power, scalability and flexibility of a fiber network fit in well with the ambitious Kyle Field plans.

“The primary driving force [at Texas A&M] was that they wanted to build a state of the art facility, that would rival NFL stadiums and set them apart from other college programs,” Christner said. “And they wanted the fan [network] experience to be very robust.”

With what has to be one of the largest student sections anywhere – Christner said Texas A&M has 40,000 seats set aside for students – the school knew they would need extra support for the younger fans’ heavy data use on smartphones. The school officials, he said, were also concerned about DAS performance, which in the past had been left to outside operators with less than satisfactory results. So IBM’s presentation of a better, cheaper alternative for all of the above found accepting ears.

“It was the right room for us to walk into,” Christner said.

IBM’s somewhat radical idea was that instead of having separate copper networks for Wi-Fi, DAS and IPTV, there would be a single optical network with the capacity to carry the traffic of all three. Though the pitch for better performance, far more capacity, use of less space, and cheaper costs might sound a bit too good to believe, most of it is just the combination of the simple physics advantages of using fiber over copper, which are well known in the core telecom and large-enterprise networking worlds, applied to a stadium situation.

Deploying now and for the future

Corning ONE DAS headend equipment.

Corning ONE DAS headend equipment.

Without going too deeply into the physics or technology, a simple explanation of the benefits stem from the fact that optical fiber can carry far more bandwidth than copper, at farther distances, using less power. That advantage is one reason why fiber is used extensively in core backbone networks, and has been creeping slowly closer to the user’s destination, through deployments like Verizon’s FiOS.

Why hasn’t fiber won over completely? Mainly because in single-user deployments – like to a single home or office – it is still costly to replace systems already in the ground or in the wall with fiber, and for many users fiber’s capacity can be a bit of overkill. Fiber’s main benefits come when lots of bandwidth is needed, and the scale of a project is large, since one main benefit is the elimination of a lot of internal switching gear, which takes up space and consumes lots of power.

Those reasons accurately describe the perfect bandwidth storm happening in networked stadiums these days, where demand seems to keep increasing on a daily basis. Some stadiums that were at the forefront of the wireless-networking deployment trend, like AT&T Park in San Francisco and AT&T Stadium in Arlington, Texas, have been in a near-constant state of infrastructure upgrades due to the ever-increasing needs for more bandwidth. And Isaac Nissan, product manager for Corning ONE, said new equipment like Wi-Fi access points with “smart” or multiple-input antennas are also going to help push the LAN world into more fiber on the back end.

But there’s another drawback to using fiber, which has less to do with technology and more to do with history: Installers, integrators and other hands-on networking folks in general are more comfortable with copper, which they know and have used for decades. Fiber, to many, is still a new thing, since it requires different skills and techniques for connecting and pulling
wires, as well as for managing and administering optical equipment.

“There’s definitely a learning curve for some the RF [industry] people, who have been doing coax for 20 years,” Nissan said. “Fiber is a little different.”

Texas A&M’s Almand admitted that bringing the stadium’s networking group into a new technology – fiber – was a challenge, but one with a worthy payoff.

Copper cable tray hardly filled by optical fiber

Copper cable tray hardly filled by optical fiber

“There’s definitely been a gear-up cycle, getting to a new confidence level [with fiber],” Almand said. But he added that “sometimes it’s good to break out of your comfort zone.”

Lowering the IDF count

Christner said the Corning optical gear is at the center of the Kyle Field deployment, providing support for the fan-facing Wi-Fi as well as Wi-Fi for back of the house operations like point of sale; it also supports the stadium DAS, as well as a network of more than 1,000 IPTV screens. Aruba Networks is the Wi-Fi gear supplier, and YinzCam is helping develop a new Kyle Field app that will include support to use smartphones as remote-control devices for IPTVs in suites.

On the Wi-Fi side, Christner said the finished network will have 600 APs in the bowl seating areas, and another 600 throughout the facility, with a stated goal of supporting 100,000 concurrent 2 Mbps connections. The DAS, Christner said, is slated to have 1,090 antennas in 50 sectors.

With no intermediate switching gear at all, Christner said that for the fiber network in Kyle Field only 12 intermediate distribution frames (the usually wall-mounted racks that support network-edge gear, also called IDFs) would be needed, as opposed to 34 IDFs in a legacy fiber/coax system. In addition to using less power, the cabling needed to support the fiber network is a fraction of what would have been needed for coax.

One of the more striking pictures of the deployment is a 36-inch wide cable tray installed for the original copper-network plan, which is carrying just 10 inches of fiber-optic cable. Christner said the fiber network also provides a cleaner signal for the DAS network, which already had a test run this past season, when 600 DAS antennas were deployed and lit during the 2014 season.

“At the Ole Miss game we had 110,663 fans at the stadium, and according to AT&T on the DAS all their lights were green,” Christner said. “Via our completely integrated fiber optic solution, we are now able to provide the DAS with much higher bandwidth as well,” said Texas A&M’s Almand, who also said that the carriers have responded very positively to the new DAS infrastructure.

Up from the dust – a model for the future?

Antenna and zone gear box near top of stands

Antenna and zone gear box near top of stands

Also included in the design – but not being used – are an additional 4,000 spare fibers at 540 zone locations, which Christner said can be immediately tapped for future expansion needs. And all of this functionality and flexibility, he added, was being built for somewhere between one-third and 40 percent less than the cost of a traditional copper-based solution.

The proof of the network’s worth, of course, will have to wait until after the west stands are imploded, the new ones built, and the final pieces of the network installed. Then the really fun part begins, for the users who will get to play with things like 38 channels of high-def TV on the IPTV screens, to the multiple-angle replay screens and other features planned for the mobile app. At Texas A&M, IBM’s support squad will include some team members who work on the company’s traditionally excellent online effort for the Masters golf tournament, as well as the “smarter stadium” team.

For Texas A&M’s Almand, the start of the 2015 season will mark the beginning of the end, and a start to something special.

“If I were a country singer, I’d write something about looking forward to looking back on this,” Almand said. “When it’s done, it’s going to be something great.”

All NFL playoff games available online; Verizon only for smartphone watching

vzn_playoffWe’ve come a long way from the days when it was a struggle to even find NFL live action online. This season, all NFL playoff games, including the Super Bowl, will be available for online viewing, via a desktop computer, laptop or tablet, no matter which network is carrying the games. The league has even created a handy single web page to find instant access to the live streams, no small matter since network pages usually make you jump through several clicks to find the actual live stream.

Depending upon the broadcast network, you may need to have a qualifying cable or satellite contract to view the games. For this morning’s CBS game there was no confirmation process but for the afternoon Fox game I needed to submit cable provider info. Let me know what you see.

However, if you want to watch playoff games on your smartphone, your only option is to be a Verizon Wireless customer since that provider is the exclusive NFL live action host for smartphone devices. To view the live action, Verizon customers need to have either a More Everything plan or pay the $5 monthly premium fee for the NFL Mobile application. To be clear, customers of any wireless provider can download the NFL Mobile app to get all the stats and archived video it provides, but only Verizon customers can purchase access to live action on phone platforms.

UPDATE: Congrats to FOX for having the first playoff online broadcast fail:

Screen Shot 2015-01-04 at 3.01.07 PM

No word from Fox yet on when its stream will come back, or why it was down.

Report excerpt: SEC moving slowly on stadium Wi-Fi deployments

Jordan-Hare Stadium, Auburn University

Jordan-Hare Stadium, Auburn University

Editor’s note: The following is an excerpt from our recent Stadium Tech Report series COLLEGE FOOTBALL ISSUE, a 40-page in-depth look at Wi-Fi and DAS deployment trends at U.S. collegiate football stadiums. You can download the full report for free, to get more stadium profiles as well as school-by-school technology deployment capsules for both the SEC and Pac-12 conferences.

When it comes to college football, the South- eastern Conference – usually just known as “the SEC” – is second to none when it comes to the product on the field.

But what about the product in the stands, namely the wireless technology deployments in SEC stadiums? With just two of 14 conference schools currently with fan-facing Wi-Fi in their main venues, the SEC isn’t pushing any technology envelopes as a whole. And according to one SEC athletic director, there probably won’t be a wholesale march by the conference to the technology forefront – simply because the SEC’s in-stadium fans have other priorities on what needs fixing first.

Scott Stricklin, the AD at SEC member Mississippi State, leads a conference-wide group that is taking a close look at the in- stadium fan experience, a concern for the SEC even as the conference enjoys NFL-like popularity for its teams and games.

“We are proud that we have a pretty special product in our stadiums, and we want to take steps to keep it that way,” said Stricklin in an interview with MSR. A recent conference-wide fan survey, he said, did highlight the fact that when it comes to wireless connectivity, “none of us from a performance standpoint scored very well.”

Wi-Fi not as important as parking, good food

But Stricklin also noted that the same fan survey didn’t place stadium connectivity at the top of the list of things to fix: Instead, it fell well down, trailing issues like parking, clean restrooms, stadium sound and good food. That lack of press- ing concern, combined with Stricklin’s still-common belief that fans should be cheering instead of texting while at the stadium, means that the SEC will probably take a measured approach to Wi-Fi deployments in stadiums, and continue to rely on carrier-funded DAS networks to carry the game-day wireless load.

Scott Stricklin, Mississippi State AD

Scott Stricklin, Mississippi State AD

“I take more of a Mark Cuban approach – I’d rather people in the stands not be watching video [on their phones],” Stricklin said. “It takes away from the shared experience.”

Stricklin also noted that the two schools that have installed Wi-Fi in their stadiums – Auburn and Ole Miss – haven’t had resounding success with their deployments.

“Some [SEC schools] have done [Wi-Fi], and they’re not completely happy with the results,” said Stricklin, saying the lack of success has reinforced the cautious approach to Wi-Fi, conference-wide. “Those are the issues all of us are facing and grappling with,” he added.

SEC fans setting DAS traffic records

Even as they trail on Wi-Fi deployments, that doesn’t mean SEC schools are putting in dial-up phone booths. Indeed, Stricklin noted the huge video boards that have been installed in most conference stadiums, and did say that the recent installations of carrier-funded DAS deploymentshave somewhat eased the no-signal crunch of the near past.

At his own school, Stricklin said his office got a lot of complaints about fans not being able to get a cellular signal before AT&T updated the stadium’s DAS in 2013.

“Last year, we got very few negative comments [about cellular service],” Stricklin said. “AT&T customers were even able to stream video.”

Vaught-Hemingway Stadium, Ole Miss

Vaught-Hemingway Stadium, Ole Miss

AT&T’s aggressive plan to install as many DAS networks as it can has helped bring the SEC to a 100 percent DAS coverage mark, and the fans seem to be enjoying the enhanced cellular connectivity. According to AT&T statistics, fans at SEC schools have regularly led the carrier’s weekly DAS traffic totals for most of the football season, especially at the “big games” between SEC schools like Alabama, Auburn, Ole Miss, Mississippi State and Georgia.

During Alabama’s 25-20 home victory over then-No. 1 Mississippi State, AT&T customers at Bryant-Denny Stadium used 849 gigabytes oftraffic, the second-highest total that weekend for stadiums where AT&T has a DAS. The next two highest data-usage marks that weekend came at games at Georgia (676 GB) and Arkansas (602 GB), highlighting that SEC games typically have huge crowds, and those crowds like to use their cellphones, no matter how good the game on the field is.

Would Wi-Fi help with some of the traffic crunches? Possibly, but only two schools in the conference – Ole Miss and Auburn – currently have fan-facing Wi-Fi in their stadiums. Texas A&M, which is in the middle of a $450 million renovation of Kyle Field, is leaping far ahead of its conference brethren with a fiber-based Wi-Fi and DAS network and IPTV installation that will be among the most advanced anywhere when it is completed this coming summer.

But most of the SEC schools, Stricklin said, will probably stay on the Wi-Fi sidelines, at least until there is some better way to justify the millions of dollars in costs needed to bring Wi-Fi to a facility that might not see much regular use.

“If you only have 6 home games a year, it’s hard to justify,” said Stricklin of the cost of a Wi-Fi stadium network.

Other sports may move before football

Stricklin, the man who wants fans to keep their phones in their pockets at football games, is no stranger to technology-enhanced experiences in stadiums. He claims to “love” the in-seat food delivery options at MSU baseball and basketball games, and notes that the conference athletic directors will have a meeting soon where the game-experience panel experts will walk the ADs through the facets of wireless technology deployments.

“They’re going to lay out what are the challenges, and what are the costs” of wireless deployments, Stricklin said. What Stricklin doesn’t want to see at MSU or at any SEC school is the return of the “no signal” days.

“When fans from other schools come here, we want them to have a good experience,” Stricklin said.

But he’d still prefer that experience is real, not virtual.

“I still just wonder, is anybody really doing this?” he asked. “Are you going to pay what you pay to come to our place, and then watch your phone? What I hope is that we produce such a great experience, you’re not going to want to reach for your phone.”

Washington dropping Huawei for Cisco/Verizon Wi-Fi at FedEx Field, report says

Ming He, Country General Manager for Huawei in the U.S. (left), and Rod Nenner, Vice President of the Washington Redskins (right), pictured together when Huawei announced the team sponsorship and partnership.

Ming He, Country General Manager for Huawei in the U.S. (left), and Rod Nenner, Vice President of the Washington Redskins (right), pictured together when Huawei announced the team sponsorship and partnership.

According to a report from Bill Gertz at the Washington Times, the Washington, D.C. NFL franchise is apparently scrapping a recent deal with Chinese networking gear supplier Huawei to put fan-facing Wi-Fi into FedEx Field, turning instead to U.S. companies Cisco and Verizon.

Gertz, in the “Inside the Ring” column at the Times, said the Washington team’s senior vice president Tony Wyllie said in an email that “We [Washington] are in the process of deploying a stadium-wide Wi-Fi network working with Verizon and Cisco.” Gertz said the team did not elaborate on why the recent deal with Huawei was apparently scrapped before it got started.

Huawei, which claims to have installed Wi-Fi networks in many stadiums worldwide, had not had any large-scale installations at major U.S. venues before announcing the FedEx Field deal. A major competitor to large U.S. networking firms like Cisco, Huawei has been at the center of controversy in recent years, including being tabbed as a security threat by U.S. government officials, and later as a reported target for N.S.A. surveillance.

Under the announced terms of the deal, Huawei was supposed to install Wi-Fi in suite areas this December; a company spokesman said that while there was no official deal announced, Huawei was also supposed to follow that install up with a full-stadium deployment before the 2015 season started. In the initial announcement, the team announced Huawei Enterprise USA as a multi-year team sponsor and “Official Technology Partner.”

We have got calls and emails in to all the interested parties, and will update this story as we hear more.

Niners add in-seat merchandise delivery, transit info to Levi’s Stadium app

Screen shot of new merchandise ordering feature in Levi's Stadium app. Credit: VenueNext

Screen shot of new merchandise ordering feature in Levi’s Stadium app. Credit: VenueNext

As previously reported by Mobile Sports Report, the San Francisco 49ers have added in-seat merchandise ordering and public transportation information to the Levi’s Stadium app, ahead of Saturday night’s game between the Niners and the San Diego Chargers.

While the new features were hinted at during a recent technology summit at the stadium, application developer VenueNext made the upgrades official today. Here are the official new features the app will have by Saturday:

— Now Levi’s Stadium app users can order jerseys, novelties and other 49ers apparel to their seat, anywhere in the stadium, paying with credit card or Apple Pay.
— Faithful49 loyalists can redeem yards to purchase food, beverage and merchandise right in the app.
— Users can also get up-to-the-minute transit information for their ride home with TransitScreen (which includes every possible mode of public transport in real time, viewable on one screen)

Photo of directions function in Levi's Stadium app. Credit: MSR

Photo of directions function in Levi’s Stadium app. Credit: MSR

Fans should upgrade their Levi’s Stadium app before coming to the next game, since only the latest version of the app will support the new features. According to the VenueNext press release, the Levi’s app also offers in-stadium access to the NFL Network’s RedZone channel, something which we hadn’t seen in several trips to Levi’s this season.

We’re interested in hearing from any fans who are at the next games at Levi’s about whether or not the transit feature is helpful; while we think it could be a big timesaver (so far at all our visits we regularly see people getting off the light rail train wondering where to go next) we wonder if enough people are aware of all the functionality in the app. Even Niners CEO Jed York has been somewhat surprised at the light takeup of things like the app’s ability to show multiple camera-angle replays.

AT&T: Bills fans using almost 400 GB of data per game on Ralph Wilson Stadium DAS

Ralph Wilson Stadium

Ralph Wilson Stadium

The new DAS deployment at Buffalo’s Ralph Wilson Stadium is getting a workout from Bills fans, according to data from DAS operator AT&T. According to AT&T, fans on AT&T’s cellular network are using an average of 397 gigabytes of data per game so far this season, a figure that might drift a bit higher after the Bills’ big upset of Green Bay this past weekend.

The DAS, part of a $130 million stadium renovation project at Ralph Wilson Stadium for this season that also saw the installation of new HD video boards (but no Wi-Fi), has 33 sectors with 11 cell sites worth of AT&T equipment, according to news reports.

One of just 10 NFL facilities that doesn’t have fan-facing Wi-Fi, Ralph Wilson Stadium clearly now has less of a “no signal” problem, if fans are finding ways to use nearly 400 GB of data per game. We’ll circle back with the Buffalo folks to see if there is any news on future Wi-Fi plans.