US Bank Stadium opens with packed house for soccer game, packed lines for trains

US Bank Stadium during its opening event, Aug. 3. Credit all photos: Pat Coyle, AmpThink (click on any photo for a larger image)

US Bank Stadium during its opening event, Aug. 3. Credit all photos: Pat Coyle, AmpThink (click on any photo for a larger image)

The grand opening event for US Bank Stadium in Minneapolis was futbol, not football, but the friendly between legendary clubs AC Milan and Chelsea still provided a packed house as 64,101 fans filled the Vikings’ new home Wednesday in what local media reports called a generally successful debut.

With any new stadium — and especially with flashy new stadiums like US Bank — there are always unexpected issues that arise when you finally fill the place with ticket buyers. Though we weren’t there, a good amount of reporting from the local paper and scans of social media found generally favorable reviews of the building itself, especially the natural-light atmosphere fostered by the large glass roof (OK, it’s actually an advanced plastic roof).

Among scattered reports of food shortages at concession stands, and foot-traffic issues probably caused by many fans taking just-in-the-door selfies, there were visual confirmations that the Vikings’ plan to have fans use light rail to get to the stadium suffered from some of the issues that plagued Levi’s Stadium early on: Not enough trains or cars on trains to handle the big post-game crush.

Apparently plans we heard to offer overflow bus service haven’t yet materialized, but now the stadium operators have some real data to use to prepare for the first Vikings game, an Aug. 28 preseason tilt, followed on Sept. 18 with the first regular-season game at US Bank Stadium, versus the Vikings’ main rivals, the Green Bay Packers.

The new app built for US Bank Stadium by VenueNext was available for download, but it didn’t include any ability for fans to order food from the app either for express pickup or in-seat delivery during Wednesday’s game. According to VenueNext, express pickup and in-seat delivery services will start during the Vikings preseason games, starting first in small select areas and later expanding to more parts of the stadium.

We also didn’t get any speed tests of the Wi-Fi or cellular networks in the building, so if you were there, let us know how the wireless worked (or didn’t). We would like to thank Pat Coyle from AmpThink for the on-the-scene photos below.

Giant video board shows the packed house

Giant video board shows the packed house

Can you spot the railing-mounted Wi-Fi APs?

Can you spot the railing-mounted Wi-Fi APs?

Good view of the glass (OK, advanced plastic) roof

Good view of the glass (OK, advanced plastic) roof

VenueNext's 'Kezar' scanners in operation at US Bank Stadium

VenueNext’s ‘Kezar’ scanners in operation at US Bank Stadium

Mobile device use was heavy as expected

Mobile device use was heavy as expected

How many selfies? Answer: A lot

How many selfies? Answer: A lot

Commentary: Venues need to think of connectivity beyond the stadium walls

MSR editor Paul Kapustka via selfie from the field-level suites at US Bank Stadium.

MSR editor Paul Kapustka via selfie from the field-level suites at US Bank Stadium.

Last month, if you wanted a seat inside US Bank Stadium in Minneapolis you needed a getup like the one I’m wearing in the picture – including what you can’t see, the steel-toed shoes and the gloves that kept me from scratching any of the already-finished surfaces. Almost ready to open its doors, I can tell you that US Bank Stadium is a beauty, and that we’ll have a full report soon. For now enjoy the “sneak peek” photo essay we posted earlier.

Outside the architecturally angled walls of the stadium, what really impressed me during a recent quick visit to Minneapolis was how well the stadium operators are working with entities like the city, state and other large public gathering places, to ensure that the large streams of humanity traveling to and from the 67,000-seat facility have the best experience possible, both before and after events.

Like most travelers, my experience with Minneapolis’ integrated infrastructures started at the airport, where I took the simple and easy to understand light rail directly into downtown. I noticed that the train already stops directly at one of the US Bank Stadium doors, unlike some other stadiums where mass transit connections are a sometimes-lengthy walk away. That the stadium already has its own stop even before it opens shows that at the very least, people were thinking and talking even before the concrete was poured.

Light rail stop at the front door of US Bank Stadium. Credit: Paul Kapustka, MSR

Light rail stop at the front door of US Bank Stadium. Credit: Paul Kapustka, MSR

Mass transit a priority for US Bank Stadium

Editor’s note: This editorial is from our most recent STADIUM TECH REPORT, the Q2 issue which contains a feature story on Wi-Fi analytics, and a sneak peek of the Minnesota Vikings’ new US Bank Stadium. DOWNLOAD YOUR FREE COPY today!
With no large parking lots right next to the stadium and only some scattered lots (as far as I could tell) downtown, the light rail is clearly going to be an integral part of getting fans to and from the venue, both for regular-season Minnesota Vikings games as well as for Super Bowl 52 a couple Februarys from now. To make that trip easier, the light rail also extends past the airport to the Mall of America, a key link in the integrated civic infrastructure.

Why is the mall a part of this? Mainly because it is also a transit center (it has a large space where buses, trains and car parking are all together) and because it offers free parking – meaning that fans can simply park at the mall and spend a couple bucks taking the half-hour train to US Bank Stadium (or also to Target Field, which is just a few stops farther through downtown). Courtesy of a recent deployment there is now high-quality Wi-Fi in the mall itself, and at many places in Minnesota proper there is free civic Wi-Fi. There are also plans afoot to bring Wi-Fi to the light rail trains themselves. While it might not seem like much, the idea of being able to be highly connected all the way from parking at the mall to your seat in the stadium is a fan’s dream come true, enabling all the connectivity wants or needs that can happen during a game or event day.

Having witnessed some other stadiums opening without much coordination, it’s impressive and great to hear that the Vikings and Minneapolis are already planning for things like overcrowded trains after games (since more people leave at the same time than arrive at the same time), with plans to close off one of the stadium’s bordering streets and to have dozens of buses on hand to handle the overflow. There’s also plans to have stadium TVs show mass transit schedules as fans depart, and also options to remain downtown for post-game eating or celebrations.

VTA line following Levi's Stadium hockey game in 2015.

VTA line following Levi’s Stadium hockey game in 2015.

How else are the Vikings, the city and the state planning to work together? In our interviews we heard about plans to use real-time traffic mapping to close off crowded exits and to direct fans to faster paths to and from the stadium, and to perhaps be able to communicate such directions to fans via the team’s new mobile app. While it all still needs to be done in real time on a real game day, just the thinking about the fact that a “game day” doesn’t start or stop at the stadium premises is a refreshing one, especially for a venue that will host a Super Bowl in just over a year and a half.

While we’ve heard of other, similar plans to extend connectivity beyond the stadium walls – here we are thinking of the downtown plan around Nationwide Arena in Columbus, Ohio, and new plans for “fan plazas” outside such venues as Wrigley Field and Lambeau Field – the Vikings seem to have looked even farther out, to try to ensure that the connected fan experience goes as far as it possibly can. Again, the proof will be in the execution, but like the view from outside US Bank Stadium, the ideas hatching in Minnesota look pretty good.

First look at Minnesota Vikings’ new US Bank Stadium

As part of our new STADIUM TECH REPORT for Q2 2016, Mobile Sports Report was allowed inside the still-under-construction US Bank Stadium in Minneapolis, the new home of the NFL’s Minnesota Vikings. What follows here are some of the “sneak peek” photos we’re allowed to share with you in advance of our full report coming later this summer. For a more picturesque version of these photos, DOWNLOAD THE REPORT from our site!

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Sunset shot of the “viking ship” stadium showing its proximity to downtown. Credit, all photos: Paul Kapustka, MSR

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The other side of the stadium, where you can see the glass walls and the “viking ship” video board.

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Inside on the main concourse — three concourses will have full 360 degree views of the field.

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US Bank Stadium is using railing-mounted Wi-Fi APs to bring connectivity to the bowl — enclosure designed by Wi-Fi deployer AmpThink.

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Wi-Fi enclosures do a good job of blending in with the purple-and-silver seating.

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Yours truly with a selfie from the field-level suites. DOWNLOAD THE REPORT for more pictures!

New Report: US Bank Stadium sneak peek, Wi-Fi analytics and more!

DOC12Our newest STADIUM TECH REPORT features a look inside the Minnesota Vikings’ new home, US Bank Stadium, with a sneak peek photo essay ahead of the venue’s August opening dates. Also included in our latest issue is a feature on Wi-Fi analytics, as well as in-depth profiles of technology deployments at the St. Louis Cardinals’ Busch Stadium, and the Buffalo Bills’ Ralph Wilson Stadium.

Our Q2 issue for 2016 also has a big focus on DAS deployments, specifically at two venues with extra-large attendance issues — namely, the Kentucky Derby and the Daytona 500. You can get all this analysis and reporting by simply downloading a free copy of the report!

From its architecturally striking exterior to its sunny glass-walled interior, US Bank Stadium looks like a jewel for downtown Minneapolis. While we’ll have a full report on the technology inside a bit later this summer, you can feast your eyes on what we saw during a hard-hat tour of the stadium in early June.

On the Wi-Fi analytics side, you can hear from several leaders in stadium Wi-Fi implementations about how they are using data from their networks to improve the fan experience while also finding new ways to boost their own stadium businesses. Our profiles of Busch Stadium, Ralph Wilson Stadium and a bonus profile of the Los Angeles Coliseum all provide in-depth coverage of the unique challenges each one of these venues faces when it comes to technology deployments. And our DAS-focused coverage of deployments at Churchill Downs and Daytona International Speedway illustrate how expanded cellular coverage can provide enough connectivity when Wi-Fi isn’t an economic option. DOWNLOAD YOUR COPY of the report today and get this knowledge inside your head!

AmpThink brings Wi-Fi to Mall of America: So far, 486 TB of data used by 320K unique clients

Bloomington, Minn.-based Mall of America. Photos: Mall of America Instagram page.

Bloomington, Minn.-based Mall of America. Photos: Mall of America Instagram page.

Lately the sports stadium technology business has seen some big wireless-usage events, like Super Bowl 50, WrestleMania 32 and the Kentucky Derby, where fans keep setting records with terabytes of wireless use. We know it’s not a stadium, but now that we have some stats from the new Wi-Fi network AmpThink installed at the Mall of America, prepare yourself for a new level of consumption: How does 486 TB of traffic used by 319,995 unique clients over 793,750 total wireless sessions grab you?

Granted, not all this traffic happened in a single day during a single event (it’s the total since the network went live just before Thanksgiving in 2015) but still — we’ve always said that the large-crowd connectivity problems seen in stadiums would likely be replicated in many other large public venues like convention centers, casinos and malls — and now, thanks to AmpThink, we have some proof.

We haven’t yet visited the Bloomington, Minn.-based Mall of America, which calls itself the Nation’s Largest Mall even though according to Wikipedia it is the second-largest shopping mall in the country behind the King of Prussia Mall outside Philadelphia. (If there’s a mall-size expert out there, please let us know the stats.) Bottom line: Mall of America is huge, as it has an in-mall amusement park and the multiple levels of indoor shopping, which seem to make sense in Minnesota, where it can get brutally cold in wintertime and hot in the summer. It also seems to make sense that people will increasingly want Internet connectivity while shopping, for both economical reasons (how many of you have searched the price of something on your phone while at the mall?) as well as standard reasons while at a large public venue like help getting around, finding things like parking, restaurants and friends.

Old Met Stadium site gets new Wi-Fi… and Cisco StadiumVision

So on the site of the old Metropolitan Stadium in the Twin Cities, there’s now a Cisco-based Wi-Fi network which, if the stats mentioned above are any proof, is quite popular with shoppers. According to AmpThink, the network covering the mall’s 5.6 million square feet of space uses more than 600 Wi-Fi access points in addition to 236,600 feet of CAT6 cable, and 7,920 feet of fiber optic cable. Though we’re guessing that a mall may have infrastructure that allows for easier deployment of antennas, and not as much interference issues as a bowl-shaped stadium, apparently there was some new thinking necessary to cover the multiple mall levels with connectivity.

Minnesota Vikings cheer team tryouts at the mall.

Minnesota Vikings cheer team tryouts at the mall.

“The Wi-Fi network we built for the Mall is not just big, but complex,” said Bill Anderson, President of AmpThink, in a prepared statement. “Our Radio Frequency engineers were challenged to develop new methods to calibrate frequencies in order to optimize performance for shoppers as they move in a massive space that has four distinct shopping levels and a large administrative level.”

And again — while it’s not a stadium the mall is taking advantage of technologies honed in the crucible of stadium use, including Cisco’s StadiumVision system for digital displays, which in a mall situation most likely has multiple uses for its ability to have centralized control of content being pushed out to the TV-like displays throughout the facility. AmpThink also said its management of the network includes use of Cisco’s Connected Mobile Experiences (CMX) to enable the mall to use things like device location data for customer engagement and analytic insights, such as the stat that mall guests who use the Wi-Fi network are staying for an average of 3.5 hours per visit to the mall.

With 40 million annual guests, we can’t wait to see the year-long Wi-Fi stats when they are totaled up. For now, it seems like the mall is happy with its choice of technology deployers:

“AmpThink has been a key partner in facilitating the connected experience for our guests at Mall of America”, said Jill Renslow, SVP of Marketing and Business Development at Mall of America, in a prepared statement. “Their industry experience and relationships were instrumental for our Wi-Fi installation, and we look forward to additional growth in innovation and a continued partnership with their team.”

Any other big malls out there with new Wi-Fi installs? Let us know!

UPDATE: Thanks to Andrew vonNagy of Revolution Wi-Fi LLC for the MoA Wi-Fi pictures below!

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Minnesota Vikings pick VenueNext for U.S. Bank Stadium app

Outside view of U.S. Bank Stadium in Minneapolis. Photo: USBankStadium.com.

Outside view of U.S. Bank Stadium in Minneapolis. Photo: USBankStadium.com.

Stadium app developer VenueNext has scored another NFL client, as the Minnesota Vikings announced today that they would use VenueNext technology in the app for the yet-to-open U.S. Bank Stadium.

According to VenueNext and the Vikings, the U.S. Bank Stadium app will support many of the same unique game-day features found in the app VenueNext built for the San Francisco 49ers’ Levi’s Stadium, including beacon-based wayfinding, the ability to order food and drinks via the app for express pickup, digital ticketing and game-day upgrade availability, as well as “robust” video content and a loyalty program tied to game-day activity. One feature at Levi’s Stadium, the ability to have food and drink delivered to fans in their seats, is “still being explored” by the Vikings, according to VenueNext.

Due to open this summer ahead of the 2016 NFL season, U.S. Bank Stadium is slated to host Super Bowl LII on Feb. 4, 2018. A Wi-Fi network with approximately 1,300 Cisco access points will supply wireless connectivity to the 66,200-seat venue, along with a neutral-host DAS built by Verizon Wireless. Aruba is supplying the 2,000 beacons being used inside the venue, and overall network operations will be run by CenturyLink, which will oversee deployment of some 2,000 digital TV displays inside the stadium.

Screenshot of U.S. Bank Vikings app in development. Image: VenueNext

Screenshot of U.S. Bank Vikings app in development. Image: VenueNext

According to VenueNext, app development partners will include Ticketmaster, Aramark for food, point-of-sale solution Appetize, seat upgrade technology from Experience, fan loyalty programs from Skidata and content app developer Adept. The Vikings are the third NFL team to choose VenueNext technology, behind the Niners and the Dallas Cowboys. VenueNext also has built a stadium app for the NBA’s Orlando Magic.

“We look forward to launching this new, dynamically-upgraded app that not only will give all Vikings fans a better experience when consuming team content on their mobile devices but also will allow seamless access to the numerous amenities at U.S. Bank Stadium,” said Vikings Owner/President Mark Wilf in a prepared statement. “Our goals are always to provide the best game day experience possible and to continue developing deeper engagement with all Vikings fans, and the VenueNext technology will help achieve both.”

“We’re excited to extend our reach in the NFL through this collaboration with the Vikings,” said John Paul, CEO & Founder of VenueNext, also in a prepared statement. “We want to become the standard for bringing Silicon Valley innovation to fan experiences, and implementing in a state-of-the-art development like U.S. Bank Stadium brings us closer to that goal.”

Interior look at U.S. Bank Stadium. Photo: USBankStadium.com

Interior look at U.S. Bank Stadium. Photo: USBankStadium.com

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