Comcast powers Wi-Fi for Tennessee Titans, Philly’s Wells Fargo Center

Comcast continues to expand its presence in the stadium Wi-Fi marketplace, with announcements that revealed the cable giant’s participation in Wi-Fi networks at both the Tennessee Titans’ LP Field and the Wells Fargo Arena in Comcast’s headquarters hometown of Philadelphia.

In a somewhat confusing press release, Comcast last week revealed that it was the backbone service provider for the Wi-Fi network at LP Field, which was installed by Extreme Networks and was supposed to be live all season. In its press statement, Comcast said its 1 Gigabit per second backbone service would bring LP Field fans “Wi-Fi for the first time,” leading almost every media outlet who reprints press releases to assume that services hadn’t yet been offered at the stadium.

But not MSR.

According to Comcast, the pipe was actually installed before the start of the past football season and as far as we know the Wi-Fi was active all year long, though in an email a Comcast representative claimed that the announcement wasn’t made earlier because the Wi-Fi network “was in a test-phase.” We have emails in to the Titans and to Extreme to see if we can get more clarification on how well the network operated this season; the bottom line good news for Titans fans is that with a 1 Gbps redundant connection in place, the network should have no problems handling game-day wireless traffic.

At the Wells Fargo Center, Comcast announced that it was upgrading the free-to-fans Wi-Fi network that already existed at the venue, adding an unspecified number of Cisco access points to increase coverage. Another 1 Gbps backbone has been installed there, and here’s a press release quote from Comcast to let you know more such deals may be on the way:

“Our goal is to make the Wells Fargo Center a leader in innovative technology and fan interaction,” said Dave Scott, President of Comcast-Spectacor. “This upgrade is just the first of many exciting advancements we will be making at the arena and is a preview of the innovations we can bring to other arenas across the country and in Canada.”

Comcast, as Niners fans may know, provides two of its own 10 Gbps pipes (as well as two more 10 Gbps pipes from another unnamed supplier) as the backbone service for Levi’s Stadium in Santa Clara, Calif. Comcast also said it supplies backbone bandwidth to facilities for the Denver Broncos, the Jacksonville Jaguars, the Boston Celtics, The Oakland A’s, the Boston Red Sox, the Detroit Tigers and the Atlanta Hawks.

Super Bowl XLIX sets new stadium Wi-Fi record with 6.2 Terabytes of data consumed

University of Phoenix Stadium. Credit: Arizona Cardinals.

University of Phoenix Stadium. Credit: Arizona Cardinals.

The Super Bowl is once again the stadium Wi-Fi champ, as fans at Sunday’s Super Bowl XLIX in Glendale, Ariz., used 6.23 terabytes of data during the contest, according to the team running the network at the University of Phoenix Stadium.

The 6.23 TB mark blew past the most recent entrant in the “most Wi-Fi used at a single-day single-stadium event” sweepstakes, the 4.93 TB used at the Jan. 12 College Football Playoff championship game at AT&T Stadium. Prior to that, pro football games this past season at Levi’s Stadium in Santa Clara, Calif., and at AT&T Stadium had pushed into the 3-plus TB mark to be among the highest totals ever reported.

The live crowd watching the New England Patriots’ 28-24 victory over the Seattle Seahawks also used about as much cellular data as well, with Verizon Wireless, AT&T and Sprint claiming a combined total of 6.56 TB used in and around the stadium on game day. All three carriers were on the in-stadium and outside-the-stadium DAS deployments being run by neutral host Crown Castle. If those figures are correct (more on this later) it would put the total wireless data usage for the event at 12.79 TB, far and away the biggest single day of wireless data use we’ve ever heard of.

Apple OS updates still the application king

Handrails with Wi-Fi antenna enclosures from AmpThink. Credit: Arizona Cardinals.

Handrails with Wi-Fi antenna enclosures from AmpThink. Credit: Arizona Cardinals.

Mark Feller, vice president of information technology for the Arizona Cardinals, and Travis Bugh, senior wireless consultant for CDW, provided Mobile Sports Report with the final Wi-Fi usage numbers, which are pretty stunning for anyone in the stadium networking profession. According to Feller the new CDW-deployed Wi-Fi network with Cisco gear at the UoP Stadium saw 2.499 TB of data downloaded, and 3.714 TB uploaded, for a total of 6.213 TB of Wi-Fi usage. Bugh of CDW said there were 25,936 unique devices connecting to the network on game day, with a peak concurrent usage of 17,322, recorded not surprisingly at halftime.

Peak download usage of 1.3 Gbps was recorded before the game’s start, while peak upload usage of 2.5 Gbps was hit at halftime. The top applications by bandwidth use, Feller said, were Apple (mobile update), Facebook, Dropbox and Snapchat.

DAS numbers also set new record, but clarification needed

The only reason we aren’t yet trumpeting the 6.564 TB of reported DAS use as a verified record is due to the differences in clarity from each of the reporting providers. We also haven’t yet heard any usage totals from T-Mobile, so it’s likely that the final final wireless data use number is somewhere north of 13 TB, if all can be believed.

Parking lot light poles, Westgate entertainment district. Can you spot the DAS?

Parking lot light poles, Westgate entertainment district. Can you spot the DAS?

As reported before, AT&T said it saw 1.7 TB of cellular wireless activity from its customers on game day, with 696 GB of that happening inside the stadium, and the balance coming from the outside areas before and after the game. We’d also like to welcome Sprint to the big-game reporting crew (thanks Sprint!), with its total of 754 GB of all 4G LTE traffic used in and around the stadium on game day. According to Sprint representatives, its Super Bowl coverage efforts included 5 COWs (cell towers on wheels) as well as expanded DAS and macro placements in various Phoenix-area locations. The Sprint coverage included the 2.5 GHz spectrum that uses TDD LTE technology.

As also previously reported, Verizon Wireless claimed 4.1 TB of customer traffic in and around the stadium on game day, which Verizon claims is all cellular traffic and does not reflect any Verizon Wireless customer use of the stadium Wi-Fi network. Verizon also reported some other interesting activity tidbits, which included 46,772 Verizon Wireless devices used at the game, of which just 59.7 percent were smartphones. Verizon also said it saw 10 million emails sent on its networks that day, and 1.9 million websites visited, while also seeing 122.308 videos sent or received over wireless connections.

We’re still waiting to see if we can get usage numbers from the Super Bowl stadium app (we’re especially interested to see if the instant replay feature caught on) but the warning for stadium owners and operators everywhere seems to be clear: If you’re hosting the big game (or any BIG game), make sure your network is ready for 6 TB and beyond!

Extreme, SignalShare team up to bring Wi-Fi to Detroit Red Wings’ Joe Louis Arena

Joe Louis Arena, Detroit. Credit all photos: Dave Reginek / Detroit Red Wings (click on any photo for larger image)

Joe Louis Arena, Detroit. Credit all photos: Dave Reginek / Detroit Red Wings (click on any photo for larger image)

Extreme Networks and SignalShare, which earlier this year collaborated to bring Wi-Fi networks to an NFL stadium and a college football stadium and basketball arena, have scored a new goal, teaming up to bring fan-facing Wi-Fi services to the Detroit Red Wings’ Joe Louis Arena.

Announced today, the deal trails the actual Wi-Fi network, which has been active at the 20.066-seat arena since at least earlier this month. According to Extreme Red Wings fans have already been consuming wireless data from the about 290 Wi-Fi access points currently installed in the venue, with a few more on the way as final network tuning takes place.

Tod Caflisch, director of information technology for the Red Wings, said there had been some previous attempts to bring Wi-Fi into the “Joe,” as it is known locally since opening in 1979, but those efforts didn’t pan out. The latest push, however, found what Caflisch called “an easy choice” in picking the Extreme/SignalShare team to bring Wi-Fi to the stadium, following similar tag-team deals this past year for networks at the Jacksonville Jaguars’ EverBank Field and the University of Maryland’s football and basketball facilities.

“Everybody who we talked to had nothing but great things to say” about the Extreme IdentiFi Wi-Fi technology platform, and its combination with SignalShare’s network optimization skills and its LiveFi audience engagement application. Though there is no mention in the press release about plans to use Extreme’s Purview analytics software or SignalShare’s new LiveFi nGage product suite, some of that may have to do with the fact that the current network at Joe Louis Arena is a bit of a stopgap solution, since the Red Wings are scheduled to move to a brand new home in time for the 2017 season.

Wi-Fi antennas at the "Joe" displaying the cleverly named SSID

Wi-Fi antennas at the “Joe” displaying the cleverly named SSID

From the sounds of happy collaboration that echoed through a joint phone call with representatives from the Red Wings, Extreme and SignalShare, it seems like this is a networking partnership that’s just getting started, with lots of promise for the future. Even though it is a bit of a stopgap network, the Wings are still looking to add features like instant replays and in-game contests via the YinzCam-developed app platform that the Red Wings currently have in use.

“We wanted to put in [a network] that would be economical and flexible, since we knew it was going to be short term,” Caflisch said. But in a few years, he joked, “we’re going to go from the Flintstones to the Jetsons” with the new arena. Extreme and SignalShare, he said, “are a very good group of people, who are interested in our specific solution. They made it easy to move forward with this.”

Norman Rice, senior vice president of corporate development for Extreme Networks, said bringing Wi-Fi to a closed-roof hockey arena was a little bit different project for Extreme, which has made its mark in big, open-air NFL stadium deployments that include Gillette Stadium in New England, Philadelphia’s Lincoln Financial Field, and Seattle’s CenturyLink Field, among others.

Getting Wi-Fi seems a good reason to celebrate and toss an octopus or two

Getting Wi-Fi seems a good reason to celebrate and toss an octopus or two

“But we were able to work very closely with Tod and his team, and we are very pleased to be working with the Red Wings as our first NHL venue,” said Rice. He compared the Red Wings’ owners, the Ilitch family, to the Kraft family in New England, as holding an influential position among league owners, giving Extreme another “strategic reason” to pursue the Wi-Fi deal.

SignalShare founder Joe Costanzo said that he expects hockey crowds to behave in similar fashion to other crowds using mobile devices at large public venues, mainly spending time connecting with friends via social media. “I think it [the fan activity] will be true to what we see across other venues, mainly skewed toward social media,” Costanzo said. “We’ll learn more as we do the official launch.”

The Red Wings’ Caflisch has already started to learn about wireless fan activity at hockey games, which perhaps not surprisingly has shown peaks when the Zamboni is out clearing the ice. “There are also some noticeable [traffic] spikes right after the Wings score,” Caflisch said. “It’s kind of cool to see that.”

Sonim’s rugged LTE phones get public-safety trials at Super Bowl, World Ski Championships

Sonim XP7 handset

Sonim XP7 handset

The new XP7 ruggedized LTE smartphone from Sonim Technologies will get some on-the-scene testing by public safety professionals at both the Super Bowl as well as the upcoming World Ski Championships in Vail, Colo., according to Sonim, a San Mateo, Calif.-based maker of ruggedized devices.

Expected to be publicly announced Friday, the news that Sonim’s newest ruggedized LTE handset will be tested by firefighters from the Phoenix Fire Department during their Super Bowl deployments is significant for those concerned with public-safety operations around large public venues, since it offers a new way for industry-standard applications to be shared in a potentially “extreme” environment. With support for both standard wireless-carrier LTE networks as well as the emerging “FirstNet” public safety LTE frequency, the Sonim XP7 also offers one potential path toward the long-desired goal of having communication devices that can allow different first-responder agencies to communicate with each other, or to more simply share information from different devices, applications or networks.

While the Phoenix test deployment of XP7 handsets will use AT&T LTE airwaves, a similar test process scheduled to take place in Vail and Beaver Creek at the Feb. 2-15 FIS World Ski Championships will use a demonstration version of the Band Class 14 LTE public safety broadband network, according to a release from FirstNet Colorado.

Screen Shot 2015-01-28 at 3.15.18 PMThe Vail demonstration will make use of a Distributed Antenna System (DAS) that was built for the town of Vail by neutral host provider Crown Castle, as well as the Sonim phones, among other devices and services.

While it has the first-glance look of a regular smartphone, the Sonim XP7 has a host of ruggedized features including long battery life, an extra-loud speaker, protection against drops and weather, a touchscreen accessible with gloves, and a screen viewable in bright sunlight. In a recent interview with Sonim CEO Bob Plaschke, MSR got to see and hold Plashcke’s XP7, a bulky device that certainly feels like it could stand up to extreme weather and rough handling. In addition to its obvious target market of first responders and other extreme-condition businesses, the XP7 is also being targeted at extreme athletes and outdoor-lifestyle customers, who should be able to purchase the device from major U.S. wireless carriers later this year.

In Phoenix, the Sonim phone will be compared to consumer-grade smartphones in a test using a custom-built firehouse alert app, according to Sonim. The Phoenix firefighters will also test the XP7’s ability to act as a Wi-Fi hotspot, and will also test its compatibility and interoperability with other mobile devices.

Super DAS, Part 2: Super Bowl stadium DAS expands to address increased demand for cellular connectivity

Editor’s note: This story is part 2 of a series of profiles of the providers of the extensive Distributed Antenna System (DAS) deployment for Super Bowl XLIX at and around the University of Phoenix Stadium in Glendale, Ariz. and other parts of the Phoenix city area as well. Stay tuned all week as we highlight how DAS will keep Super Bowl fans connected, no matter where they roam in and around Phoenix and Glendale this week and weekend.

DAS antenna inside the University of Phoenix Stadium. Credit all photos: TE Connectivity

DAS antenna inside the University of Phoenix Stadium. Credit all photos: TE Connectivity

Two years ago, the University of Phoenix Stadium had a pretty good distributed antenna system (DAS) network to handle cellular communications inside the building. But with Super Bowl XLIX coming to the Glendale, Ariz., facility this year, pretty good wouldn’t be good enough — so the stadium’s network operators expanded the DAS by almost 50 percent in preparation for the game-day network surge expected on Feb. 1.

For fans attending the big game with cellular devices in hand that information may be comforting enough; thanks to a bigger, better DAS that is built to service all the major U.S. wireless carriers, they should have no problem getting a signal. Stadium technology professionals, however, usually want to know more about such expansion plans: What does it really mean to increase DAS capacity? How does that new DAS stack up to others in different stadiums and arenas?

More sectors means more capacity

For the Crown Castle neutral-host DAS at the University of Phoenix Stadium, there is one quick measure of how much the DAS expanded: More sectors. In DAS parlance, a “sector” is an area that has a dedicated amount of base station capacity; for the University of Phoenix Stadium DAS, the number of sectors increased from 33 two years ago to 48 sectors now, according to John Spindler, director for product management at DAS gear maker TE Connectivity. TE’s FlexWave Prism and FlexWave Spectrum DAS gear are part of the infrastructure deployed by neutral host Crown Castle in the UoP network.

John Spindler, TE Connectivity

John Spindler, TE Connectivity

Without getting too deep into telecom physics, more sectors in the same amount of space means more capacity. And when it comes to all the different flavors of phones and carrier spectrum, there’s a lot that goes into a DAS to use up that capacity. With all four major U.S. carriers (AT&T, Verizon Wireless, Sprint and T-Mobile) using the DAS, the infrastructure must support a full range of cellular spectrum, from 700 MHz LTE signals to LTE, CDMA, UMTS and EVDO signals in the 800 MHz, 850 MHz, 1900 MHz and 2100 MHz bands. The DAS inside the stadium will use 228 remote antenna units, according to Crown Castle.

“More frequencies, more MIMO [multiple-in, multiple-out antenna-enhancement technology] and heavier sectoring,” is how Spindler described the general needs for most DAS upgrades, and for the UoP DAS, where Spindler foresees another big number for Super Bowl stadium DAS traffic on Feb. 1.

“I would expect to see record [DAS] numbers,” Spindler said.

One DAS to rule them all

DAS active integration panel

DAS active integration panel

Last year, the DAS situation at MetLife Stadium in New Jersey was especially tough to explain, since both AT&T and Verizon built their own separate infrastructures. According to AT&T its DAS customers at Super Bowl XLVIII used 624 gigabytes of traffic, a record then but a figure that has been surpassed many times this past football season at both college and pro football venues (the recent College Football Playoff championship game, for instance, saw 1.4 TB of DAS traffic for AT&T customers at AT&T Stadium). Verizon claimed last year that its customers used 1.9 TB of wireless data during the Super Bowl, but Verizon never provided specifics whether that number represented just DAS traffic, or Verizon customer usage of the MetLife Wi-Fi network as well.

Either way, the guess is that the DAS at the University of Phoenix Stadium will set new Super Bowl traffic records on Feb. 1, and by all accounts the infrastructure seems ready to handle it. Spindler, for one, said the Crown Castle DAS is “definitely well designed.” And Travis Bugh, senior wireless consultant for CDW (which installed the new Wi-Fi system at UoP), said he was also impressed by the performance of the Crown Castle DAS, which he said seems more than ready for the coming Super Bowl crush.

NEXT: What are the carriers doing to supplement the DAS coverage?

Championship games traffic stats: AT&T DAS hits high-water marks; Seahawks Wi-Fi sees 1.6 TB of data

Just a quick update on some wireless usage statistics from the recent NFL championship games in New England and Seattle: According to AT&T, the AT&T customers on the DAS networks at both stadiums hit high-water marks for the host teams this season, well above the traffic averages. And maybe due to their team’s lackluster play for most of the game, fans at CenturyLink Field in Seattle didn’t give the stadium’s new Wi-Fi network a record workout, but did end up using about 1.6 terabytes of data during the Seahawks’ come-from-behind win over the Green Bay Packers.

On the DAS side, AT&T said that the two championship games “resulted in the two greatest data traffic increases of the 10 playoff games compared to their regular season data traffic averages.” During the Patriots’ blowout of the Colts, AT&T customers on the DAS at Gillette Stadium used 444GB of data, a 44 percent increase over the regular-season average at Gillette; and in Seattle, AT&T DAS customers used 496GB, 53 percent higher than the regular-season average at CenturyLink. Remember, these stats are for AT&T customers only, on DAS networks in stadiums where AT&T has a DAS deployment; Mobile Sports Report requested similar data from Verizon Wireless, but Verizon did not respond. AT&T summed up its playoff DAS findings in this press release page.

According to Chip Suttles, vice president of technology for the Seahawks, the CenturyLink Wi-Fi networks saw 20,064 unique users during the NFC championship game, with a peak concurrent user number of 16,078. At CenturyLink there are actually two fan-facing Wi-Fi networks, one exclusively for Verizon customers and the other for all other device users; according to Suttles there was 1.2 TB of data consumed on the main CenturyLink Wi-Fi network, and 198 GB used on the Verizon-only network. Interestingly, media at the game used more data than the Verizon customers, with 223 GB of Wi-Fi traffic used by press, according to Suttles. We also requested statistics from the Wi-Fi operators at Gillette, but have not heard anything back yet.