Analytics and big data of prime interest to stadium networks

Editor’s note: Please welcome guest poster R. Scott Raynovich, editor of the Rayno Report, which has just launched a free in-depth report on networking, analytics and big data. Read on for Rayno’s take on the value of intelligent analytics, and take advantage of his new free report. — PK

By R. Scott Raynovich, Rayno Report

You can’t throw a stone on the Internet without hitting some big data. But what’s interesting about big data, and its cousin, analytics, is that the technology has hundreds of applications in hundreds of markets, from digital marketing to security. And there’s a huge, untapped market that is unfolding in networking, including in-stadium and on-campus networks.

People are talking about Software-Defined Networking (SDN), and of course, everybody’s favorite, Network Function Virtualization. The discussion around many of these technologies is about commoditization and reduced cost of hardware. But that’s actually not where the value is created: The value is going to be created in opening up of the system and allowing for a lot more exchange of data and information and intelligent analytics.

Extreme Networks has made a smart move, I believe, by focusing on this with its recent partnership with the NFL. Extreme talks about the business use cases for analytics, such as analyzing what your customers are doing, monitoring performance, and overall, providing a better product. If you look at the logic of it, it’s this that networking vendors have as much data and information as anybody, because it passes through their pipes.

Analytics and the data center: a natural marriage

I recently completed an early study in this, which is included in a new report: Analytics and the Software-Defined Data Center. My research indicates that a new crop of technology is emerging that could tie together storage, computing, and networking, by providing cutting-edge measurement and analysis that allows managers to gain more insight into what’s going on in data centers and networks, and eventually automate their management.

See Extreme’s fancy graphic below on the Super Bowl. This just scratches the surface. What it shows, if anything, is how much information and analysis can be extracted from just about any network application. Imagine the data flowing through a ecommerce data center, or a digital media service. Businesses now have instant access to everything everybody is doing. Or how do some of the largest Websites in the world monitoring their networks for security breaches?

The answer is mostly in measurement and analytics technologies.

What’s interesting is that we’ve just started using this concept to make our networks and data-centers systems and more self-reliant. There is a long way to go, and you will start hearing more about this in the coming months.

Top 10 Benefits of Purview Application Awareness at Super Bowl XLVIII

(Source: Extreme Networks)

NBC offers (limited) free live streaming as part of huge Winter Olympics online effort

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NBC has a pair of apps that enable live streaming of the XXII Winter Olympics games that will start today and has worked to smooth the way for users with a temporary free pass that will enable them to watch the games prior to proper verifications.

The free viewing time is a bonus one that diminishes the more it is used, but it should be plenty of time for a viewer to go through the verification process while not missing an event, or at least part of an event. Unverified viewers will initially start with a one-time 30-minute temporary pass the first time they start streaming a live event. After that it is just a courtesy, really just showing you what you are missing by allowing 5 minutes of viewing per day for unverified users.

HERE IS THE LINK TO THE MAIN NBC OLYMPICS SITE

Campbell Foster, director of product marketing for Adobe Primetime, the infrastructure software being used by NBC for the Olympics online streaming, said that the free verification trials are designed to simply help people watch more sports, faster.

“When you don’t require the [verification] login, the engagement rate is 3x,” Foster said in a phone interview. He also noted that even many paying subscribers either aren’t aware they even have a cable contract password, and if they are aware, many don’t know it. The grace periods, he said, lets people start watching action online while they look up their subscription records, instead of reversing that process.

Two apps: One for live coverage, one for highlights

If you want to watch the games online from a mobile device, here is the official explanation from NBC about which app you want — NBC Sports Live Extra, or NBC Olympics Highlights and Results:

“For the first time ever, the NBC Sports Live Extra app will live stream every Winter Olympics competition. In all, the app will live stream more than 1,000 total programming hours, including all 15 sports, the awarding of all 98 medal events and exclusive event rewinds. NBC Sports Live Extra will also live stream the Olympic content that airs on NBC and the four NBCU cable channels carrying coverage of the Sochi Games — NBCSN, MSNBC, CNBC and USA Network. The app will also feature full event replays, exclusive highlights, events schedules, TV listings, and customizable event alerts.”

And:

“The NBC Olympics Highlights and Results app is the exclusive home for NBC Olympics’ award-winning coverage, including short-form highlights, television and streaming schedules, and NBCOlympics.com columns. The NBC Olympics Highlights and Results app provides real-time official event results, medal winners, interesting facts, team rosters and bios on Team USA Olympians for the most comprehensive coverage of the Sochi Games.” You can find both apps via your respective device app store.

The games, which run from Feb. 6 to the 23, are being used by NBC, in part, of a larger effort to push the idea of TV Everywhere, something that includes mobile digital devices such as smartphones and tablets.

NBC Olympics has, in conjunction with its partners in the cable/satellite/telco industry, enhanced the verification process and added new features in recent days as the games approached. There is now In-Home Verification started on Feb. 6 that enables auto-verification of devices by customers of Comcast’s Xfinity TV, Cox Communications, Cablevision’s Optimum TV and Midcontinent Communications (Midco). It is able to do this because it has the ability to recognize customers’ IP addresses and cross-references those addresses with subscriber accounts.

“If you are using a device on the home network that is the same as your paid TV subscription, you won’t have to log in,” said Adobe’s Foster. “It’s just part of NBC Sports setting the vanguard for a better user experience.”

A second and very interesting feature is the addition of cross domain verification. What this does is accept the registration of customers that had previously verified their subscriptions with Adobe Pass on NBCUniversal network websites and applications.

Overall NBC will be streaming all competition from the 15 sports that are at this Winter Olympics, a total of 98 events. They will be available from either NBCOlympics.com or via the NBC Sports Live Extra app.
To verify follow these simple steps:

1. Go to NBCOlympics.com/LiveExtra
2. Click the “Verify Now” button or the “sign in” link
3. Select your cable, satellite or telco provider
4. Enter the username and password that corresponds with your account
5. Upon verification of your subscription to an Olympics-eligible package, you will be signed in throughout the Games on that device. (You must validate each device once)

Additional reporting by Paul Kapustka.

First vote from Sochi is a solid Nyet

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The early results are in from the Winter Olympics in Sochi and the vote is bad for the home team. No you have not missed any events, yet, but rather what you have missed is what looks like are some world class foul ups.

So far most of the complaints have come from journalists, with a few but increasing number of athletes also chiming in. Normally I do not pay much attention to the reporters since some seem to make a living on complaining. Peter King complaining about the good weather at the recent Super Bowl, which apparently ruined his chance to complain about the bad weather, is a good example.

First there is the growing fear of terrorism, something that has gained ground due to some recent bombings in the region. The huge security presence has not allayed that fear to any large degree. The Sherman Report talked to a number of veteran Olympic journalists and it seems to be one of their greatest concerns.

Then there are the more mundane issues mostly around the state of the facilities. I imagine that at most Olympics there are always a few details that get overlooked. However I do think having a hotel room with no door knob on your room door, running water or the ability to flush toilet paper in the toilet falls into that category. More than one person has reported that it appears that during the day when they are absent their rooms are used by the hotel staff for other purposes.

However there have been a huge number of pretty funny tweets on the subject, including people willing to trade light bulbs for a door knob and another saying that the hotel staff recommended not drinking the water because it was poisonous. Then there is the great pillow shortage as well.

I suspect once the events kick off no one will have time for complains as most reporters cover multiple events in a day and as long as the event remains safe this will be the last we hear about hotels with no lobbies, at least until after the closing ceremonies. Still do you think this is what Putin had in mind when he won the Olympics and proclaimed that Russia is ready for the Olympics?

MLB.TV available in time for Spring Training

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Every season one of the most popular phrases for a baseball fan is that pitchers and catchers have reported, meaning that the preseason has started and regular season baseball is not too far away. Now a new phrase may start bringing the same excitement-MLB.TV is now on sale.

While this may be a bit of an exaggeration it is not that big of a leap since the huge popularity of the program has seemingly increased every year as baseball fans continue to sign up to watch the streaming video of MLB games. Now in its 12th year the program is the top sports streaming product.

The program allows fans to watch out of market games on a growing variety of platforms ranging from televisions to on iPhone, iPod touch, iPad, supported Android smartphones and tablets, Amazon Kindle Fire and Windows Phone 8. There is a range of additional devices that are or will be supported as well such as the Xbox and Sony’s Playstation.

It should be noted that the games shown are only those that are out of market games and the map for which teams claim which territory is very convoluted. For instance I think four or five teams claim Las Vegas. There is (or was I cannot find the current status) a court case that seeks to throw out MLB’s blackout policy, but you should probably not hold your breath for any changes this season.

All subscribers to the service that sign up early i.e. prior to the start of the regular season, will have access to more than 200 live games from Spring Training in Florida and Arizona. Spring Training game broadcasts are scheduled to begin on Wednesday, February 26, 2014.

Some subscribers, depending on which version they select will also receive a free subscription to MLB.com At Bat, enabling fans to listen to any game on a huge range of supported platforms. MLB.TV comes in two flavors. For $129.99 a year you also get At Bat as well as support on mobile devices. For $109.99 you just get the standard features that do not include mobile devices and choice of feeds.

Adobe research finds mobile sports viewing driving huge growth in digital video

One namesake trend we focus on here at Mobile Sports Report — watching sports online or on mobile devices — is the primary driver of the continued worldwide growth in digital video consumption, according to the latest comprehensive study put together by software giant Adobe.

In the Adobe Digital Index Benchmark Report for Q4 2013, the survey looked at digital video, spanning 2012 and 2013 and using aggregated and anonymous data from more than 600 media and entertainment sites. According to Adobe the survey analyzed 22.5 billion online video starts, half a billion mobile video starts as well as 574 million authenticated streams from cable providers’ “TV Anywhere” implementations. The survey also asked 400 sports fans about their viewing habits. While there’s lots of chewy bits to digest, the killer line from the research says, in part: “The trends outlined in this report clearly demonstrate that sports viewing is the engine behind digital video growth.”

Well WE could have told you that. But it’s nice to see solid data backing up our directive assumptions.

Just how potentially big is online and mobile sports viewing? While the Adobe report is just one (albeit comprehensive) set of data, some points jump out, like the one that found that sports video streams increased 640 percent, year over year, compared to an overall growth of 440 percent for all types of content. On the TV Everywhere side, sports events accounted for 37 percent of all streams, compared to 32 percent for news programs and 28 percent for TV shows. Again, no surprise to us: People like the ability to watch sports live, whenever they can. And mobile devices help them do just that.

Campbell Foster, director of product marketing for Adobe Primetime, the company’s TV publishing infrastructure platform for service providers, said the data back up what many other industry observers have noted about sports: It is engagement viewing that fans don’t want to miss, so they use whatever device they can to watch.

“The nature of the content [in sports] is perishable, so sports is something people want to watch live,” said Foster, in a phone interview to discuss the report’s findings. Another nugget from the report is that one quarter of all sports digital viewing now happens on mobile devices, a 73 percent year-over-year increase. And though tablets lead all forms of non-TV devices for video viewing, streams on smartphones and gaming consoles are also growing rapidly, a finding we take as meaning that the top of mobile and online viewing is a long way away.

Some other interesting points from the report include:

— Facebook leads the way with social referred video starts
— Half of visits referred from Facebook or Tumblr to sports related sites result in a video view (vs. 39 percent for YouTube, and 25 percent for Twitter)
— Most video starts come directly from search to branded sites, with social referrals accounting for just 6 percent of all streams
— Apple iOS devices are still killing the competition, with more than a 50 percent market share

It will be interesting to see how other industry outlets react to the Adobe report, which we think has the chance to become the online video industry’s informational equivalent of the Cisco Visual Networking Index. At the very least, Adobe’s attempt to quantify the surge of online sports video use we see in our reporting and analysis every day is admirable, and it puts some stakes in the ground for further discussions about audience value, ROI of mobile, and potential new businesses that can be crafted from the idea that a new audience type is not only emerging but continuing to expand.

Adobe chart showing growth in sports streams. (click for larger view)

Adobe chart showing growth in sports streams. (click for larger view)

Breakdown of video streams for TV Everywhere (click for larger view)

Breakdown of video streams for TV Everywhere (click for larger view)

Fox: Super Bowl had 528K online viewers per minute

If you needed any more proof that online viewing doesn’t hurt TV audience numbers, the stats from Super Bowl should convince you: According to broadcaster Fox, there was an average of 528,000 online viewers per minute, even as the TV audience generated a record 111.5 million viewers.

We are still waiting on a total breakout of online views of the game — we apologize for misreading a Fox release that stated it had 5.5 million unique viewers all day Sunday, NOT specifically for the game. But even the 528K number is impressive, especially when you throw in the fact that it only represents desktops, laptops and Apple iPad tablets, since smartphones were blocked from Fox’s live streams due to Verizon’s deal with the league for its NFL Mobile app. Just imagine how much bigger those numbers could be if and when the NFL makes its digital access methods less confusing.

Overall it looks like Fox did a pretty solid job with its online efforts for both the playoffs and the Super Bowl. We are still waiting to hear from Fox about viewer numbers for the playoff streams, which unlike the Super Bowl were free only to viewers with pay-TV contracts that included Fox channel service.

We are also still waiting for numbers from Verizon and/or the NFL but don’t hold your breath, since both parties are typically close-mouthed about real numbers for online viewing. But judging from the number of pitches play by play man Joe Buck made during the game for the league’s new NFL Now service, it’s a good guess that online viewing is something you’re going to hear a lot more of from the NFL in the not too distant future.