Wi-Fi upgrade producing solid results for Denver Broncos at Mile High

A fan walks by a railing wireless enclosure in the upper deck of Broncos Stadium at Mile High during the Oct. 1 game against the Kansas City Chiefs. Credit all photos: Paul Kapustka, MSR (click on any picture for a larger image)

As the Denver Broncos’ Wi-Fi network upgrade nears its final steps of completion, solid coverage around the venue now known as Broncos Stadium at Mile High is producing Wi-Fi data totals averaging more than 6 terabytes per game, according to statistics from the team.

During a recent game-day visit to Mile High, Mobile Sports Report got consistent high-bandwidth readings for Wi-Fi throughout the venue, and into the parking lots as well. Multiple speed tests recorded bandwidth marks in the high double-digits of megabits per second, even at the top reaches of the stands as well as in other hard-to-cover areas, like concourses and plazas.

And even as Russ Trainor, Broncos’ senior vice president for information technology, and his networking team put the final tuning touches on an expansion that will end with somewhere near 1,500 Cisco Wi-Fi APs installed throughout the building, the football (and concert) fans who have shown up lately are already finding ways to use lots of Wi-Fi data. In the first three home games of the Broncos’ current regular season, Trainor said the Wi-Fi network has seen total single-day usage numbers of 6.4 TB, 6.3 TB and 6.2 TB, the latter coming during the exciting Monday Night Football game Oct. 1 versus the Kansas City Chiefs.

More APs coming for gate areas, concourses

“We still have a few more APs to add,” said Trainor in a quick interview during the Chiefs game, which MSR attended. And while Trainor added that the team is also planning to step up its promotion of the network, many fans are finding it already, as proven by some other high-water marks this year that include a peak of 32,837 concurrent users during the home opener on Sept. 9; peak throughput of 10.83 Gbps on Sept. 16; and the most unique connections, 42,981, on Oct. 1.

Parking lots are well-covered at Mile High

Because many of the new APs are the new Cisco 3800 Series with two radios, Trainor is confident the Broncos Stadium network is far from maxing out.

“We still have room to grow folks onto the system, and we’ll continue to advertise that network for the fans,” Trainor said.

During our visit at the Oct. 1 game, MSR was impressed the moment we got out of our car in the parking lot, when we recorded a Wi-Fi mark of 28.3 Mbps down and 56.5 Mbps up. As a Verizon customer we were automatically connected to the stadium’s Wi-Fi network, one of the perks that came with Verizon’s investments in the Wi-Fi and DAS networks at the stadium.

Inside the premium-seating United Club area, we got a Wi-Fi mark of 48.0 Mbps / 70.3 Mbps, even as fans crowded the open dining hall during pregame. We also saw some cool new food-station kiosks along one wall, each with its own connected display for menu items as well as a touchscreen payment system (a turnkey deployment from Centerplate, Tapin2, and PingHD) that eliminated the need for additional concessions staffers.

Up on the top-level concourse we saw APs every other wall section with two antennas pointing in opposite directions, coverage that produced one mark of 31.8 Mbps / 68.2 Mbps even as fans crowded the stands to get food and drink before kickoff. According to Trainor the concourse areas will get roughly a doubling of coverage with more APs next year, to support a plan to move to more digital payment methods.

A good look at the hardened, single-cable Wi-Fi APs in the walkway ramps area. According to the Broncos these use POE (power over Ethernet), cutting down on the conduit needed.

Out in the upper-level stands (Section 541, row 5) we got a Wi-Fi mark of 36.0 Mbps / 29.6 Mbps, in an area where we could see APs pointing down on the seats from the top-level light standards as well as in railing enclosures. Some areas in the upper deck are also covered by under-seat APs, which also are used in the south end zone stands where there is no overhang infrastructure.

We also got good connectivity in an often overlooked area, the walkway ramps and escalators behind the seats, where the Broncos installed some APs that use power over Ethernet and weather-hardened enclosures since those areas are more open to weather. While riding up on an escalator we not only stayed connected but got a test mark of 26.4 Mbps / 37.6 Mbps.

Keeping crowds of fans connected

In perhaps one of the biggest stress tests we could find, the Mile High Wi-Fi had no problem keeping fans connected. Just before halftime we planted ourselves on the outdoor plaza behind the south stands, and waited for fans to crowd the area during the break. With a Wi-Fi mark of 38.4 Mbps / 35.7 Mbps second five minutes into the halftime break, we were still able to easily view video highlights of the first half even as everyone around us was using their phones to check email or to connect with friends and family.

As the second-half kickoff neared, we walked into the main concourse underneath the west stands and still stayed solidly connected, with a mark of 33.0 Mbps / 59.1 Mbps in the middle of a thick crowd of fans who were either waiting for concessions or walking back to their seats.

With a high-water mark of 8.1 TB for a Taylor Swift concert earlier this spring, the new Wi-Fi network in Broncos Stadium at Mile High showed that it’s more than ready for big games or other big events. Some more photos from our visit below!

Nothing like Monday Night Football!

Fans gather on the south stands plaza during halftime

Close-up of an AP install on the back wall facing out into the south stands plaza

United Club dining area with single-stand kiosks in back

Single-stand food kiosk with its own display and self-service payment terminal (from PingHD)

AP deployment on top-level concourse

AP deployment (on post) in lower concourse area

NFL Stadium Tech Reviews — AFC West

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC WEST

Reporting by Paul Kapustka

Screen Shot 2015-11-16 at 12.37.01 PM
Kansas City Chiefs
Arrowhead Stadium
Seating Capacity: 76,416
Wi-Fi – Yes
DAS-Yes

On a quest to challenge the HD experience at home, Chiefs president Mark Donovan delivered Wi-Fi and a mobile app to Arrowhead Stadium in 2013. Kansas City continues to enhance its mobile experience for fans, and now has in-stadium NFL RedZone access, live video feeds during games, as well as video highlights and replays from every drive. New for 2015, the Chiefs added a “Chiefs Kingdom” rewards program that works via the app.

Denver Broncos
Sports Authority Field at Mile High
Seating Capacity: 76,125
Wi-Fi – Yes
DAS – Yes

Connectivity is still kind of a mixed bag in Broncosland, with Wi-Fi in the stadium but still only available for Verizon Wireless customers. Verizon, AT&T and Sprint all have separate DAS deployments, so most fans should be covered in one form or another.

Oakland Raiders
O.Co Coliseum
Seating Capacity: 56,057
Wi-Fi – No
DAS – Yes

With the team’s stay in Oakland still a matter of doubt, fans will have to cheer their team on without Wi-Fi for another year at O.Co Coliseum. Despite being available for A’s fans, when the stadium capacity increases by almost 20,000 people for football, Raiders faithful are left without any access, without any official explanation.

San Diego Chargers
Qualcomm Stadium
Seating Capacity: 70,561
Wi-Fi – No
DAS – Yes

The stadium that’s named after the wireless giant remains a mystery. Because Wi-Fi in Qualcomm Stadium, a facility whose sponsor’s fortunes come mainly from the sale of wireless-phone silicon, is still absent.

The stadium that hosted the Super Bowl over a decade ago does have DAS antennas courtesy of AT&T for improved cell coverage. Perhaps given the Chargers’ public statements about moving to a new stadium or Los Angeles means that they aren’t going to make a Wi-Fi investment at Qualcomm right now.

Stadium Tech Report — NFL stadium technology reports — AFC West

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC WEST

Reporting by Chris Gallo

Denver Broncos
Sports Authority Field at Mile High
Seating Capacity: 76,125
Wi-Fi-Yes
DAS-Yes
Beaconing – No

When Sports Authority Field at Mile High is at full capacity (76,125) on game days, the stadium is the 14th largest city in Colorado. And it’s a well-connected one too. Because the Denver Broncos deliver TE Connectivity DAS and a Verizon-built Wi-Fi network to the stadium. On the Wi-Fi side, Sprint should be joining this season, allowing its customers to join Verizon’s with free Wi-Fi access. Verizon, which has added Wi-Fi APs in strategic spots around the facility, has also added an additional 180 DAS antennas to its network. AT&T customers use a separate DAS at Sports Authority, and Sprint is also adding to its DAS deployment with more antennas.

Kansas City Chiefs
Arrowhead Stadium
Seating Capacity: 76,416
Wi-Fi – Yes, 600+ access points
DAS-Yes
Beaconing – No

On a quest to challenge the HD experience at home, Chiefs president Mark Donovan delivered Wi-Fi and a mobile app to Arrowhead Stadium last season. Chiefs fans will continue to be able to share status updates and check fantasy lineups on game days in 2014. Let’s see if the support helps Kansas City make the playoffs for consecutive seasons for the first time since 1994-1995.

Oakland Raiders
O.Co Coliseum
Seating Capacity: 56,057
Wi-Fi – No
DAS-Yes
Beaconing – No

The Raiders enter 2014 seeking their first winning season in over a decade. The fans will have to cheer their team on without Wi-Fi for another year at O.Co Coliseum. Despite being available for A’s fans, when the stadium capacity increases by almost 20,000 people for football, Raiders faithful are left without any access.

San Diego Chargers
Qualcomm Stadium
Seating Capacity: 70,561
Wi-Fi – No
DAS-Yes
Beaconing – No

The stadium that’s named after the wireless giant remains a mystery. Because Wi-Fi in Qualcomm Stadium, a facility whose sponsor’s fortunes come mainly from the sale of wireless-phone silicon, is still absent. The stadium that hosted the Super Bowl over a decade ago does have DAS antennas courtesy of AT&T for improved cell coverage.

Wi-Fi News: Chiefs Announce New Wi-Fi Stadium Network and Mobile App; Enterasys Sold for $180M

Can they get another one? The Chiefs' trophy from Super Bowl IV is on display at Arrowhead Stadium. Credit: Paul Kapustka, MSR

Can they get another one? The Chiefs’ trophy from Super Bowl IV is on display at Arrowhead Stadium. Credit: Paul Kapustka, MSR

For the attendees of the SEAT Conference in Kansas City last month one of the highlights was an evening tour of Arrowhead Stadium, home of the NFL Chiefs. The Chiefs have a very cool history/museum area in one part of the stadium, with lots of gear, programs and assorted memorabilia from the old AFL days.

And now, the Chiefs and Arrowhead have one of the newest toys, a brand-new Wi-Fi network that will officially go live this weekend along with a new Chiefs mobile app. At the SEAT Conference one of the more outspoken proponents of Wi-Fi in stadiums was Mark Donovan, president of the Chiefs. The Chiefs, he said, were moving to Wi-Fi now because they wanted to upgrade the in-stadium fan experience sooner rather than later — “We’ve got to challenge the HD experience fans get at home,” Donovan said at SEAT. “We need to make the stadium experience better.”

With a mobile app from YinzCam, the supplier to most of the NFL teams who have apps, Chiefs fans using the stadium Wi-Fi network will have access to a lot of live video, including the NFL Network’s popular RedZone channel. For Donovan this is only the beginning of what he sees as a host of possibilities to bring the game closer to fans via technology.

One idea Donovan talked about at SEAT was the idea of making the coach-to-quarterback radio conferences available to fans, much like NASCAR makes its crew-to-driver conversations public. Though NFL coaches are probably unanimous in their opposition to such moves, Donovan said “those questions need to be asked” if the NFL wants to make the stadium a special place to visit.

“Two years ago, we put the official replay videos on our [stadium] replay boards, and the positive response to that was overwhelming,” Donovan said at SEAT. Using Wi-Fi to make available features like RedZone or updated fantasy app stats are just recognition that fans in the stands are not only Chiefs fans, but “fans of the game,” Donovan said. Cheers to the Chiefs, the newest addition to the wired world of stadiums.

Enterasys Sold for $180 Million

We had no idea that stadium Wi-Fi provider Enterasys was on the block, but then in this world everything is for sale, and it makes sense that there would be some consolidation on the equipment provider market. That happened today with the news that Enterasys was being acquired by Extreme Networks. We’ll dig some more to find out what this means for Enterasys’ stadium network business but in the meantime read this post by ZK Research’s Zeus Kerravala, which nails down the whys and hows of the purchase.

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