Stadium Tech Report: Boingo brings Wi-Fi, DAS to Air Force Academy stadiums

Falcon Stadium, Air Force Academy

Falcon Stadium, Air Force Academy

Perched dramatically in the foothills of the Rocky Mountains, the architectural gem known as Falcon Stadium is a great place to watch Air Force Academy football games. As a place to install a new wireless network, however, it’s not quite a beautiful site.

“It looks beautiful from the highway, but it’s not modern,” said Dermot “Derm” Coll, CEO of the Air Force Academy Athletic Corporation, in a recent phone interview. Though its many of its 46,692 seats offer soaring views across the field and across the plains and foothills just north of Colorado Springs, Coll said the stadium, which was built in 1962, was something of a black hole when it came to cellular or wireless communications.

Over the past few years as smartphones have become popular, Coll said fans were frustrated by their inability to make calls or connect to the Internet, and even staffers on site couldn’t communicate wirelessly. “Fans wanted to do what they do at home, so we saw a great need” for better connectivity, Coll said. And thanks to a new deal with Boingo Wireless, fans and cadets and any other visitors to Air Force Academy sports facilities will soon have both high-speed Wi-Fi and cellular DAS connectivity, which should make communications as pleasing as the mile-high views. In addition to Falcon Field, the deal also calls for Wi-Fi and DAS networks inside the AFA’s Cadet Field House, a cavernous 1960s-era building that hosts a basketball arena, a hockey arena and an indoor track.

Historic landmark status a challenge

Coll, who runs the organization that deals with all the business activities for Air Force athletics, said that signing the deal was the easy part of the long-planned installation. What proved tougher was bringing new wireless technology to facilities that were not only built in the ’60s, but also had historical landmark status.

“It was really challenging just to do things like run cable,” said Coll. “We had to be a little bit creative.”

Clune Arena, Air Force Academy

Clune Arena, Air Force Academy

Doug Lodder, vice president of business development at Boingo Wireless, said installers had to hide some Wi-Fi antennas behind specially designed shielding that sported the Air Force Academy lightning-bolt logo, so as to blend in with Falcon Stadium’s distinctive architecture. “There were not a lot of places to hang stuff,” Lodder said.

For the 5,900-seat Clune Arena for basketball and the 2,500-seat Cadet Ice Arena, there were similar challenges. “The Fieldhouse is pretty old and dated, a real Cold War building,” Coll said. “It was not great for tech to prosper there.”

Yet to show how tech-savvy fans have become, Coll said that a small Wi-Fi network installed for internal use was seen by fans who were looking for SSIDs they could connect to.

“We got beat up because people could see the SSID and wanted access to the [internal] Wi-Fi,” Coll said. “So we knew fans had the desire to connect.”

Boingo’s airport rep helps land the deal

When it came to finding a provider for the DAS, Coll said the Academy wanted a neutral third-party host and Boingo fit that bill.

“Boingo gave us a great opportunity without having to go with one carrier over another,” Coll said. Though carrier hosts will often pledge that all their competitors will be welcome to join a carrier-built DAS, Coll didn’t want to have to worry about whether negotiations might keep one provider or another from joining the enhanced cellular network.

“You don’t want to [have to] hope your carrier is on the tower,” Coll said.

Boingo, which provides Wi-Fi service to Denver International Airport, was no stranger to Coll and the Academy.

Cadet Field House, Air Force Academy

Cadet Field House, Air Force Academy

“We knew their reputation, and they brought a lot to the table,” Coll said. The network at the Academy facilities will be free of charge, unlike some other Boingo public Wi-Fi deployments (such as at Chicago’s Soldier Field) where fans are charged a small amount for network access. The network inside Falcon Stadium is scheduled to be live in time for this year’s spring graduation ceremonies; Coll said the Academy is also looking into the possibility of having Boingo provide more wireless services to the rest of the campus, which is widely spread out through the hillsides just north of Colorado Springs.

Though the Academy has a game-day app, according to Coll you couldn’t really do much with it at the stadium because of the connectivity problems. In the near future, Coll said the idea is to bring more live info to the app, including updated stats and video replays.

“In the past you could sit in Falcon Stadium and launch the app, and not much would happen,” Coll said. “Now we’re looking forward to seeing it perform on game day.”

AT&T’s DAS and Wi-Fi network traffic for Final Four hits multiple Terabyte levels

AT&T StadiumWant to host a big sporting event? You better have a big network. Down in Texas, where everything’s big, AT&T had to go as large as possible to keep fans at the recent Final Four connected. According to AT&T, traffic on its cellular and Wi-Fi networks in and around AT&T Stadium surpassed terabyte levels during college basketball’s biggest weekend, with just over a TB of traffic on cellular and more than 4 TB on the stadium’s Wi-Fi network.

Granted, holding the final games of the college basketball season in a football stadium is sort of a guaranteed way to push the envelope when it comes to fan-phone traffic. With 79,444 fans at the semifinal games on April 5, this year’s event set a new record for most people at a college hoops game. Understandably, cell phone traffic also set records as according to AT&T its total data usage on cellular networks inside the stadium for all three games was 885 GB, up from 667 GB used at last year’s tourney in Atlanta and up from 376 GB used 2 years ago in New Orleans. When you throw in data usage at connected areas like the stadium parking lots, AT&T reported 1,268 GB of traffic, which is a massive amount of selfies.

And remember, this is JUST AT&T traffic. No telling how much T-Mobile, Sprint and Verizon customers generated. Anyone at those companies want to let us know, please do so and we’ll add it all up.

In its press releases before the game AT&T made some noise about how it was doing cool things to prepare for the tournament crowd, like putting “stealth” DAS antennas below the court. Any hoops/hockey stadium IT director knows what’s going on there; when you put a basketball court into a facility that has normally wider fields (football or hockey rinks) you have a huge problem bringing connectivity to the VIP courtside seats. Hence, the solution for the Final Four: antennas below the court. Something that will probably be copied in a lot of arenas around the country.

On the Wi-Fi side, AT&T has one of the bigger and better Wi-Fi networks inside its namesake stadium, and it was put to heavy use as well. According to AT&T its stadium Wi-Fi network carried 4,035 GB of traffic total for the three games. Is your network ready for that kind of pressure? How high will this usage surge go? Have we seen the top yet or are connected fans just getting started?

Can the NBA’s stadium networks handle live Google Glass camera views?

STR coverThe news that NBA teams are now partnering with San Francisco’s CrowdOptic to deliver Google Glass views to stadium big screens is a pretty interesting development to contemplate, on the heels of our Stadium Tech Report for Q1 2014, which looks at wireless network deployments in NBA stadiums. Done in a team-approved, controlled fashion, a few Google Glass streams could be pretty interesting. But CrowdOptic’s capabilities, as I understand them, are much bigger, and could theoretically allow for fans to see what other fans are seeing, if both are wearing Google Glass. The question we have for that latter idea is: Can the stadium networks handle all that traffic?

A good place to start to figure out the answer to that question is by downloading our Stadium Tech Report for Q1 2014, available free right now from our site. The 35-page PDF report delivers a capsule profile of each and every NBA team and whether or not it has Wi-Fi and DAS services in its stadiums. In our research we found Wi-Fi to be almost universal, with 79 percent — or 23 of 29 NBA facilities — all having fan-facing Wi-Fi. There is also a DAS (Distributed Antenna System) for enhanced cellular in almost every arena, and the ones that don’t have it are either installing it now or plan to soon.

But can those networks handle a crowd of Google Glass wearers, all broadcasting video of their court views? A good question for the next report, maybe. But you’ll need to know what the current network deployment situation is first, so… DOWNLOAD THE REPORT!

Niners pick Aruba for Wi-Fi network gear at Levi’s Stadium

An under-the-seat access point. Credit: Aruba Networks

An under-the-seat access point. Credit: Aruba Networks

There’s no official press announcement as of yet, but judging by some presentations and social-media posts that are being publicly shared, it looks like Aruba Networks has won a big plum of a contract, as the Wi-Fi access point gear supplier for the San Francisco 49ers’ Levi’s Stadium, the new stadium set to open this year.

(editor’s note: We don’t do April Fools jokes, so this is real news)

At its user conference in Las Vegas last month, Aruba Networks had a keynote presentation (slides embedded below) about Wi-Fi deployment strategies at Levi’s Stadium, and the Niners’ senior IT director Dan Williams was a speaker, so clearly the team is comfortable with its execs talking with and about Aruba products. While it’s entirely possible that other Wi-Fi gear may find its way into what is being billed as the greatest stadium network of all time, it’s clearly a big win for Aruba, which is making headway with major announcements in stadium networking.

An under-the-seat AP install, with construction worker to show... perspective. Credit: Aruba Networks

An under-the-seat AP install, with construction worker to show… perspective. Credit: Aruba Networks

We have an email in to the 49ers CTO office to see if they will say anything official yet, but with pictures of APs being installed under seats it apparently won’t be long before we hear the official news of the deal. Aruba, as you may recall, is also behind the recent Wi-Fi network built for American Airlines Center in Dallas, home of the NBA’s Mavericks and the NHL’s Stars. Aruba gear is also being used for the Wi-Fi network being built at the Portland Trailblazers’ home, the Moda Center. (For more information on NBA stadium Wi-Fi deployments download our recently released Stadium Tech Report for Q1 2014, available for free download from our site)

There is no official press release from Aruba yet either, though the company is probably chomping at the bit as evidenced by their not-very-subtle leaks of the information via Twitter:

More, of course, as we hear more — according to the Aruba page there is video forthcoming from the user conference presentation, which may help explain some of the more cryptic bits of the presentation. We especially like the under-the-seat access point installation, with the requisite hardhat worker providing the human touch for perspective. Can’t wait to see how it works on game day!

Ruckus will provide Wi-Fi for new MLS Earthquakes stadium in San Jose

Ruckus Wireless has scored a deal to provide a Wi-Fi network for the San Jose Earthquakes, in the team’s new 18,000-seat stadium slated to open in 2015.

The sponsorship agreement will see Ruckus designing and supplying the high-capacity Wi-Fi network in the new stadium, which will be located on Coleman Avenue in San Jose, near the city airport. According to Ruckus the network will use more than 150 of the company’s Ruckus ZoneFlex access points. David Callisch, vice president of corporate marketing for Ruckus, said the deal is a “partnership” with the Earthquakes, with Ruckus providing both some equipment discounts and technical and marketing assistance to make sure the network works well and is readily discovered by the fans coming to the arena.

“This is an exciting project that our fans can look forward to utilizing at our new stadium,” said Earthquakes president Dave Kaval, in a prepared statement. “We want our stadium to reflect our community, and technological innovation is a key component of Silicon Valley. Ruckus Wireless is a great fit because of their local roots and experience working not just with Silicon Valley Wi-Fi network deployments, but with these types of deployments around the world.”

The San Jose deal adds to a growing list of soccer stadium deployment wins for Ruckus, which already provides Wi-Fi at 20,000-seat plus Rio Tinto Stadium in Salt Lake City, Utah (home of the MLS Real Salt Lake club) as well as at several venues in Brazil being readied for the upcoming World Cup. Ruckus also provides the Wi-Fi at Time-Warner Cable Arena in Charlotte, N.C., home of the NBA’s Bobcats, and was also behind a new Wi-Fi network at the BNP Paribas Open in Indian Wells, Calif.

Callisch said the free app at the BNP Open, which allowed fans to watch live video of matches at courts other than the one they were sitting in front of, was the kind of in-stadium use that a cellular DAS just can’t handle.

“A 4G signal is just not suitable for something like high-quality video,” said Callisch. “You really need Wi-Fi for high capacity applications.”

Though Ruckus does sell gear for regular, indoor office-type networks, its line of advanced access points with directional antennas make it a good fit for stadium venues, where being able to fine-tune coverage is a necessity.

Ruckus, which went public on Nov. 16 of 2012, finished its fiscal 2013 year with $263.1 million in revenue, a 22.6 percent increase from the previous year. Its Q4 revenues were $73.0 million. Though Callisch wouldn’t break out what part of that total stadium and other large-venue contracts represent, he did say they all helped the bottom line.

Though large venue deals may involve discounts and other charges for marketing or extra technical help, Callisch did say that any time you deliver equipment in the hundreds, it’s a good business deal.

“We make money on all the [stadium] deals,” Callisch said. “It’s a growing vertical market for us.”

Boingo scores Wi-Fi and DAS deal with Air Force Academy

Boingo Wireless said it will be the exclusive neutral-host DAS and Wi-Fi provider at the Air Force Academy’s football and basketball arenas, in a deal announced Wednesday by Boingo.

While we are waiting to see if we can talk to the Academy folks about their decision, on paper it’s an impressive win for Boingo as the company (perhaps best known for its airport Wi-Fi) expands its presence in the stadium networking world. Boingo currently is part of the stadium networks at Soldier Field in Chicago, and at the University of Arizona and the University of Nebraska.

Boingo will provide services to both 46,00-seat Falcon Field, home of the Academy’s football team (and a place where many press members find themselves wheezing for air due to the mile-high elevation and the long trek up the many steps from the field to the press box), as well as the Academy’s cavernous Cadet Field House, which houses an indoor track, an ice hockey rink and Clune Arena for hoops all in one building.

No word yet about which carriers have signed up for the DAS, or whether the Academy will charge for Wi-Fi access, like Soldier Field does in Chicago. Stay tuned though, because the Boingo folks are usually pretty good at getting us in touch with their network customers.