Wi-Fi deal at Houston’s NRG Stadium looks like it’s going to 5 Bars… is Ruckus involved as well?

Screen Shot 2015-07-22 at 11.43.48 PMWe knew the Houston Texans were getting Wi-Fi put in at NRG Stadium this year, but until we saw this report on HoustonChronicle.com by reporter David Barron we didn’t know that integrator 5 Bars will be leading the deployment, with stadium management firm SMG chipping in for some of the projected $2.9 million cost, according to the story.

The report from Houston, which apparently got its information from a meeting of the directors of the Harris County Sports and Convention Corp., says that the deal for 5 Bars still has to be ratified in August, so we may not be at the end of this story yet. Industry sources recently interviewed by Mobile Sports Report have tabbed Ruckus Wireless as the main Wi-Fi gear supplier for the 71,500-seat NRG Stadium deployment, which makes sense since Ruckus and 5 Bars worked together for the recent Wi-Fi deployment at Angels Stadium in Anaheim. Neither Ruckus nor 5 Bars would confirm any details, however (like the cost — does $2.9 million for Wi-Fi sound low to anyone?), so the Ruckus part of the story remains a rumor until we hear more.

We’ll try to round up more details on this story after we recover from a whirlwind couple days at the recent SEAT 2015 conference in San Francisco — according to another Houston Chronicle report, Verizon has installed a new DAS at the stadium, which will be the host venue for Super Bowl LI in February of 2017.

All-Star Wi-Fi: Cincinnati crowds used 4.3 TB over All-Star Game activities

Fans at All-Star Game taking pictures of Pete Rose. Photo: Screenshot courtesy Fox Sports/Cincinnati Reds

Fans at All-Star Game taking pictures of Pete Rose. Photo: Screenshot courtesy Fox Sports/Cincinnati Reds

Like a player added to the roster just before game time, the new Wi-Fi network at the Great American Ball Park in Cincinnati handled some all-star traffic levels, carrying a total of 4.3 terabytes of data over the three separate events that made up Major League Baseball’s All-Star Game festivities earlier this week, according to IT execs at the ballpark.

Though it only came online a couple weeks before the big event, the GABP Wi-Fi network held up admirably for the big game, carrying 2.36 TB during Tuesday night’s main event, according to Brian Keys, vice president of technology for the Cincinnati Reds. Almost another 2 TB was recorded during the ancillary events, the futures game and the Home Run Derby, proving once again that “big event” crowds like their Wi-Fi and are adept and finding and using in-stadium wireless networks. We don’t have DAS stats yet but it’s an easy guess that all four DAS deployments inside the stadium also carried significant traffic loads during the All-Star activities.

In a phone interview Friday, Keys said that the peak concurrent Wi-Fi user number hit 9,700 at one point during the actual All-Star Game, with a total of 12,000 unique Wi-Fi connections over all of Tuesday night. And even though the game attracts a national audience, the hometown fans provided the biggest traffic surges during Cincinnati Reds-specific moments — like at the end of Monday’s Home Run Derby when local hero Todd Frazier won in dramatic fashion, and when former Reds star Pete Rose had a brief pre-game introduction.

“Especially when Todd [Frazier] got up to bat, that really tested the limits of our [bandwidth] pipe,” Keys said. The Rose introduction, he said, put similar stress on the 576 Wi-Fi access points, but with Keys’ staff as well as a special group from Wi-Fi gear provider Cisco on hand to help out, the new network performed in big-league fashion, Keys said.

During construction, the IT team had to overcome one structural hurdle, namely the lack of any railings in the lower bowl to mount Wi-Fi APs on. Keys said some of that was solved by putting APs at the bottom of seating rows pointing up, and using overhang space for other antenna mounts. The Great American Ball Park did not use any under-seat APs, Keys said.

Pete Rose. Photo: Screen shot of Fox Sports broadcast courtesy of Cincinnati Reds.

Pete Rose. Photo: Screen shot of Fox Sports broadcast courtesy of Cincinnati Reds.

Though the ballpark had explored putting Wi-Fi in last season, the initial deployment was stalled last summer due to what Keys called contract issues. But with the All-Star game coming this season, the park re-started its Wi-Fi deployment, which was part of the Major League Baseball Advanced Media (MLBAM) plan to bring Wi-Fi to all parks for this season. Keys said the new network deployment began in March and finished up on June 26, giving his team a few home dates to kick the tires and tune it up quickly for its big event.

Going forward, Keys said the four-DAS deployment — with four sets of antennas and four different headends — will be consolidated into a single, neutral host DAS operation. Keys is also looking forward to adding features enabled by the Wi-Fi network, like expanded food ordering and greater use of beacon technology. “It’ll be great to add more things to improve the fan experience,” he said.

MLB Stadium Tech and Wi-Fi Reports — AL Central

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE BASEBALL (And Soccer!) ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AL Central

Reporting by Paul Kapustka

Kauffman Stadium during 2014 World Series

Kauffman Stadium during 2014 World Series

Kansas City Royals
Kauffman Stadium
Seating Capacity: 37,903
Wi-Fi – Yes
DAS – Yes (under construction)

Venerable Kauffman Stadium turned on its MLBAM-powered Wi-Fi network just in time for the Royals’ historic run to the World Series last year, where it was found and enjoyed by true blue fans even without any promotion. A new four-carrier neutral DAS is under construction for 2015.

Minnesota Twins
Target Field
Seating Capacity: 39,504
Wi-Fi – Yes
DAS – Yes

Host of the 2014 All-Star Game, Twins fans can now enjoy the Wi-Fi and DAS networks installed last year. MLBAM helped install the Wi-Fi network, while the DAS includes gear and expertise from InSite Wireless and TE Connectivity.

Chicago White Sox
U.S. Cellular Field
Seating Capacity: 40,615
Wi-Fi – Yes
DAS – Yes

One of the losers in the MLBAM program to bring Wi-Fi to all stadiums was Boingo Wireless, the previous provider of Wi-Fi at U.S. Cellular Field. For 2015, a MLBAM network will be in place with 550 new APs from MLBAM equipment provider Cisco.

Detroit Tigers
Comerica Park
Seating Capacity: 41,681
Wi-Fi – Yes
DAS – Yes (under construction)

Tigers fans are yet another group who have in-park Wi-Fi this season courtesy of MLB, with 600 APs installed for the 2015 season. A full-featured DAS is currently under construction, and is expected to be operational by mid-season with all four major wireless carriers participating.

Cleveland Indians
Progressive Field
Seating Capacity: 43,545
Wi-Fi – Yes
DAS – Yes

Recognized as one of baseball’s most Twitter-friendly teams, the Cleveland Indians have stepped up their game with not one but two social media areas inside the stadium that will take advantage of the Verizon-powered Wi-Fi. Formerly known as the Social Suite, the Indians now have #Tribelive, which will have its own seating section inside a right-field bar; Cleveland will also have a Family Social Suite, in a more kid-friendly environment.

Stadium Tech Report: World Series set new wireless records at AT&T Park

AT&T Park during the World Series. Photo: SF Giants (click on any photo for a larger image)

AT&T Park during the World Series. Photo: SF Giants (click on any photo for a larger image)

The most-connected park in all of baseball is still finding ways to serve more people more data, as proven by the wireless consumption records set by the San Francisco Giants during last year’s World Series.

The traffic generated at the three games at AT&T Park was “definitely more than anything we had ever experienced before,” said Bill Schlough, senior vice president and chief information officer for the Giants. The combined download and upload numbers for both the park’s Wi-Fi network and AT&T traffic on its DAS network averaged 2.08 terabytes per game, Schlough said, with a high of 2.14 TB of total traffic for Game 4.

Since AT&T Park has had Wi-Fi longer than any sports stadium in the U.S. – this season will be its 12th with stadium-wide Wi-Fi – and since last year was the Giants’ third World Series in five years – Schlough’s team was perhaps a bit more prepared than most IT staffs for the expected demands.

“The traffic followed the standard trend, where each round [of the playoffs] saw successively higher demand,” Schlough said. Upload totals also increase as the team progresses through the playoffs, he said, perhaps more so now that fans of all types are getting more adept at adding multimedia to their messaging.

“You don’t just send a text anymore,” Schlough said. “The expectation is that you will send a picture and or a video.”

Replacing Jay Z and Beyonce at the top

Editor’s note: This story is reprinted from our latest Stadium Tech Report, the BASEBALL (and Soccer!) ISSUE, which is available now for free download from our site. The report includes a focus on baseball and soccer stadium technology deployments, and team-by-team coverage of technology deployments for all 30 MLS teams — AND all 20 MLS teams. DOWNLOAD THE REPORT now and read for yourself!

The spoils of victory. Photo: Paul Kapustka, MSR

The spoils of victory. Photo: Paul Kapustka, MSR

Prior to last year’s games with the Kansas City Royals, the top Wi-Fi traffic event at AT&T Park had been a couple concerts earlier in the sum- mer starring Jay Z and Beyonce, where Schlough and his staff saw upload totals of 410 GB on the second night of the show. The World Series games blew by that previous record total with an average of 700 GB uploaded per game, with a high of 750 GB for Game 5.

Wi-Fi download numbers for the three series games averaged 890 GB, Schlough said, with a max of 940 GB during Game 3. For the AT&T customers on the park’s DAS, download num- bers for the Series averaged 320 GB per game with a maximum of 350 GB for Game 4. DAS upload totals were an average of 170 GB per game.

Not even knowing you’re on Wi-Fi

What amazed or satisfied Schlough even more than the raw data numbers was the Wi-Fi take rate, or the number of fans connected to the network. For the Series it hovered right around 50 percent, meaning that every other fan in the 42,000-seat venue was using the network.

The view from left field corner. Photo: Paul Kapustka, MSR

The view from left field corner. Photo: Paul Kapustka, MSR

Regular-season Wi-Fi take rates, he said, were usually in the 30-percent range, climbing to 40 percent as the playoffs progressed. One thing that helps people connect to the Wi-Fi network at AT&T Park is the overall ubiquity of AT&T hotspots – “If you’ve accessed another AT&T hotspot anywhere else, you get automatically activated when you’re here [at AT&T Park],” Schlough said.

Fan surveys, he said, showed that many people didn’t even know they were connected to the Wi-Fi network instead of the cellular networks. “I think that’s cool,” Schlough said. “Fans should come to an event and be universally connected, without having to think about it. They should just be able to turn on their phones and share.”

More APs for the upper deck

For 2015, Schlough and his team will finish off the latest Wi-Fi upgrade with the installation of another 400 under-seat APs for the stadium’s upper decks, which will bring the park’s AP total to almost 1,700 when it’s finished. Already this year Schlough said that fans at Giants games are using more data than last year – an average of 1.1 TB per game over the first 10 games of the 2015 season, compared to an average of 650 GB per game over the same time period in 2014.

Giants fans check out the three WS trophies, at a 2015 season game. Photo: Paul Kapustka, MSR

Giants fans check out the three WS trophies, at a 2015 season game. Photo: Paul Kapustka, MSR

Though he didn’t want to dive into details, since last year Schlough said the network is seeing “a lot more photos and a lot more videos.” He also said his team is on the lookout for use of livestreaming apps like Periscope and Meerkat,
which he expects might happen at AT&T Park before it happens anywhere else, perhaps due to the overall technological bent of the local populace.

“We feel we have a relatively unique fan base,” Schlough said. “If anyone is going to do it [livestream during games] it’ll probably happen first in this region.”

MLB Stadium Tech Reports — NL West

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE BASEBALL (And Soccer!) ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

NL West

Reporting by Paul Kapustka

San Francisco Giants
AT&T Park
Seating Capacity: 41,503
Wi-Fi – Yes
DAS – Yes

atp7AT&T Park is nearing the completion of its latest Wi-Fi upgrade, which will see installation of under-the-seat access points in the upper decks. When it’s done, Giants fans will have use of almost 1,700 Wi-Fi APs throughout the stadium. On the DAS side, T-Mobile is finally in the system, giving the park all of the four major wireless carriers on its AT&T neutral-host DAS, which uses gear from CommScope. We said it before and we will keep saying it: When it comes to baseball stadium connectivity, the San Francisco Giants set the standard.

Los Angeles Dodgers
Dodger Stadium
Seating Capacity: 56,000
Wi-Fi – Yes
DAS – Yes

A $100 million renovation two years ago and help from MLBAM last year should mean a solid Wi-Fi experience for fans at Dodger Stadium.

San Diego Padres
Petco Park
Seating Capacity: 42,455
Wi-Fi – Yes
DAS – Yes

Petco Park’s existing Wi-Fi underwent upgrades over the offseason which should result in an even better experience for fans this year. Fans can now use the MLB At the Ballpark app to manage tickets, and to store e-cash for in-stadium purchases.

Arizona Diamondbacks
Chase Field
Seating Capacity: 49,003
Wi-Fi – Yes
DAS – Yes

One of the venues that has had Wi-Fi the longest, Chase Field is due to have its network upgraded this year as part of the MLB Wi-Fi program. That means even better service for Diamondbacks fans.

Colorado Rockies
Coors Field
Seating Capacity: 50,455
Wi-Fi – Yes
DAS – Yes

Fans at Coors Field are among the earliest beneficiaries of MLB’s Wi-Fi everywhere program, as the install started last season is now complete.

AT&T: Hawks, Warriors fans are tops when it comes to DAS data use during championship series

Though we didn’t get a game-by-game breakdown, according to our friends at AT&T the fans for the Stanley Cup Champion Chicago Blackhawks and the NBA Finals Champion Golden State Warriors are also the respective “winners” in their sports for having finals-series games with the most DAS data use.

In a blog post outlining some stats for data usage on AT&T networks on distributed antenna systems (DAS) inside the championship venues, the Chicago fans filling United Center had the single highest DAS total for any game in either sport, with 386 gigabytes crossing the network during the Cup-clinching Game 6 on June 15. Warriors fans captured the highest AT&T DAS total for the NBA Finals with a 249 GB mark on June 7 at Oracle Arena, the Game 2 overtime loss to the Cleveland Cavaliers. Remember, these totals are only for AT&T customers on AT&T networks at those arenas. (Any other carriers who want to report results, you know where to find us!)

We are working to get Wi-Fi totals as well since we know all four venues — Chicago’s United Center, Oakland’s Oracle Arena, Cleveland’s Quicken Loans Arena and Tampa’s Amelie Arena all have Wi-Fi, courtesy of our recent HOOPS AND HOCKEY ISSUE. Now all we need are some final stats, so if the folks at each arena are done celebrating or weeping, send your finals Wi-Fi stats our way.

And… THREE! 🙂

Screen Shot 2015-06-22 at 8.34.33 PM

(photos credit Chicago Blackhawks team site)