Commentary: Venues need to think of connectivity beyond the stadium walls

MSR editor Paul Kapustka via selfie from the field-level suites at US Bank Stadium.

MSR editor Paul Kapustka via selfie from the field-level suites at US Bank Stadium.

Last month, if you wanted a seat inside US Bank Stadium in Minneapolis you needed a getup like the one I’m wearing in the picture – including what you can’t see, the steel-toed shoes and the gloves that kept me from scratching any of the already-finished surfaces. Almost ready to open its doors, I can tell you that US Bank Stadium is a beauty, and that we’ll have a full report soon. For now enjoy the “sneak peek” photo essay we posted earlier.

Outside the architecturally angled walls of the stadium, what really impressed me during a recent quick visit to Minneapolis was how well the stadium operators are working with entities like the city, state and other large public gathering places, to ensure that the large streams of humanity traveling to and from the 67,000-seat facility have the best experience possible, both before and after events.

Like most travelers, my experience with Minneapolis’ integrated infrastructures started at the airport, where I took the simple and easy to understand light rail directly into downtown. I noticed that the train already stops directly at one of the US Bank Stadium doors, unlike some other stadiums where mass transit connections are a sometimes-lengthy walk away. That the stadium already has its own stop even before it opens shows that at the very least, people were thinking and talking even before the concrete was poured.

Light rail stop at the front door of US Bank Stadium. Credit: Paul Kapustka, MSR

Light rail stop at the front door of US Bank Stadium. Credit: Paul Kapustka, MSR

Mass transit a priority for US Bank Stadium

Editor’s note: This editorial is from our most recent STADIUM TECH REPORT, the Q2 issue which contains a feature story on Wi-Fi analytics, and a sneak peek of the Minnesota Vikings’ new US Bank Stadium. DOWNLOAD YOUR FREE COPY today!
With no large parking lots right next to the stadium and only some scattered lots (as far as I could tell) downtown, the light rail is clearly going to be an integral part of getting fans to and from the venue, both for regular-season Minnesota Vikings games as well as for Super Bowl 52 a couple Februarys from now. To make that trip easier, the light rail also extends past the airport to the Mall of America, a key link in the integrated civic infrastructure.

Why is the mall a part of this? Mainly because it is also a transit center (it has a large space where buses, trains and car parking are all together) and because it offers free parking – meaning that fans can simply park at the mall and spend a couple bucks taking the half-hour train to US Bank Stadium (or also to Target Field, which is just a few stops farther through downtown). Courtesy of a recent deployment there is now high-quality Wi-Fi in the mall itself, and at many places in Minnesota proper there is free civic Wi-Fi. There are also plans afoot to bring Wi-Fi to the light rail trains themselves. While it might not seem like much, the idea of being able to be highly connected all the way from parking at the mall to your seat in the stadium is a fan’s dream come true, enabling all the connectivity wants or needs that can happen during a game or event day.

Having witnessed some other stadiums opening without much coordination, it’s impressive and great to hear that the Vikings and Minneapolis are already planning for things like overcrowded trains after games (since more people leave at the same time than arrive at the same time), with plans to close off one of the stadium’s bordering streets and to have dozens of buses on hand to handle the overflow. There’s also plans to have stadium TVs show mass transit schedules as fans depart, and also options to remain downtown for post-game eating or celebrations.

VTA line following Levi's Stadium hockey game in 2015.

VTA line following Levi’s Stadium hockey game in 2015.

How else are the Vikings, the city and the state planning to work together? In our interviews we heard about plans to use real-time traffic mapping to close off crowded exits and to direct fans to faster paths to and from the stadium, and to perhaps be able to communicate such directions to fans via the team’s new mobile app. While it all still needs to be done in real time on a real game day, just the thinking about the fact that a “game day” doesn’t start or stop at the stadium premises is a refreshing one, especially for a venue that will host a Super Bowl in just over a year and a half.

While we’ve heard of other, similar plans to extend connectivity beyond the stadium walls – here we are thinking of the downtown plan around Nationwide Arena in Columbus, Ohio, and new plans for “fan plazas” outside such venues as Wrigley Field and Lambeau Field – the Vikings seem to have looked even farther out, to try to ensure that the connected fan experience goes as far as it possibly can. Again, the proof will be in the execution, but like the view from outside US Bank Stadium, the ideas hatching in Minnesota look pretty good.

Minnesota Twins’ Target Field: Photo Essay and Wi-Fi tests

Great sight to see when you get off the plane in Minnesota.

Great sight to see when you get off the plane in Minnesota.

During Mobile Sports Report’s visit to Minneapolis earlier this summer, we had a free afternoon so we took the public tour of the Minnesota Twins’ Target Field, home of the 2014 MLB All Star Game. Though it was a kind of drizzly day we still got a lot of looks (and tests) of the thing we came to see: The park’s new Wi-Fi and DAS networks, which were operational and since it was an empty house, probably running at full capacity for all our tests.

After a short (~30 min.) light rail trip from the airport to downtown, we dumped our bags at the hotel and hoofed it over to Target Field, staying dry by cleverly using the city’s skywalk pathways. Once at the stadium it was just a short wait for the 3 p.m. tour to start, so we cruised the Twins’ gift store where the full-body Twins jammies made us think of cold September nights.

Tech you can and can’t see

Target Field from a nearby walkway. Notice the freeway running underneath.

Target Field from a nearby walkway. Notice the freeway running underneath.

I’d never been on one of these public tours before, but our group of 7 dudes learned a lot of lore from our excellent guide Rick, who had his stats down cold. The big glove outside the stadium, he let us know, is 522 feet from home plate, the longest home run recorded by Twins legend Harmon Killebrew. That home run was hit in 1967 at the old Metropolitan Stadium, where the Mall of America now stands.

Rick started out our tour by informing us that the $600 million Target Field, which opened in 2010, has a whole lot of technology under the field, pipes that heat the field and carry water away from it; there’s no dirt on the playing field, just sand underneath a very thin covering of grass. Baseball capacity now is 38,868, Rick said, though on opening day the park had 40,000+ there. That’s great stuff, man, but what about the Wi-Fi? Though I couldn’t get a Wi-Fi signal outside the gates, once inside the network was clearly humming: As Rick took us through the press box, where there were Ethernet cords in front of each seat, I wondered how necessary those were with a reading of 59.26 Mbps down and 62.67 up as I sat in a front-row seat.

Twins jammies for those cold Minnesota nights.

Twins jammies for those cold Minnesota nights.

As one the MLBAM-led technology deployment deals (in part to get ready for the All Star Game demands) the Wi-Fi inside Target Field is mainly Cisco gear, at least those that you can see. The familiar white boxes (now with MLBAM ID stickers) are fairly ubiquitous. Since we weren’t able to get ahold of the Twins’ IT crew before our visit I’m not sure what the final AP or DAS antenna count is these days. But if you know where to look, and we do, you can see a lot of antennas around.

Dealing with outside-the-park interference

One of the interesting things we learned in our profile of the park prior to the All Star Game was that since the stadium is right downtown, the Twins and the major carriers had to figure out how to keep macro antennas on buildings outside the ballpark from bleeding into the stadium’s DAS. According to another source we spoke with in Minnesota, this year was the first year that Target Field’s DAS didn’t need any more alterations; as you can see by one of pictures here of the Ford Center, which is across the street from the back side of Target Field, there’s a lot of RF on rooftops in the near vicinity.

Inside the press box. Grandpa, what's that cord for?

Inside the press box. Grandpa, what’s that cord for?

Down near field level, the Wi-Fi was still cranking in the mid-40s, an excellent score for a place that’s normally hard to cover. Looking around I didn’t initially see any APs, with none on the wall facing backwards as some stadiums do it. Then after some more inspection I saw the source of the bandwidth, some well-covered railing APs mounted on the railing behind the 10 or so rows of near-the-field seats. On our way out I saw some of the distinctive AmpThink-designed sideways railing enclosures, for the open-bowl seating not covered by overhangs.

Though ideally we’d love to come back on a game day, from the looks of the physical placements we were able to see and the tests we took, it seems like both the cellular and Wi-Fi networks at Target Field are high performers, good news for Twins fans who need connectivity. And if you need to drown your sorrows or celebrate, there is also an in-stadium beer network, which supplies suds from main keg rooms through conduits that are definitely more tasty than copper or fiber. Prosit!

Credit all photos: Paul Kapustka, MSR

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Target Field in panoramic view.

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A silhouette of a Wi-Fi antenna. MSR geek art.

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A Wi-Fi AP and some kind of gun antenna. Anyone know what that is?

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You bought it, you put your name on it.

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Another panoramic view, showing how close downtown is.

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The Ford Center is across the street from the back of the park. We’re guessing those macro antennas on top had to be tuned to keep their signals from interfering.

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Not Wi-Fi, but a network worth building for thirsty fans.

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Anyone want to test download speeds of these pipes?

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Great quote overheard in Minnesota: “It takes a lot of wire to make a park wireless.”

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Tour guide Rick getting set to take his “team” out on the field. BUT NOT ON THE GRASS!

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The railing APs that cover the field-level seats.

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An AmpThink railing enclosure. Rick didn’t know what those were, but he does now.

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Nice hardware in the Twins’ high-rollers club area.

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Our tour didn’t get to see inside, but we can guess what’s behind that door.

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If you can hit one here, the Twins want to talk to you.

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That’s about as close as MSR will ever get to being in “The Show.” Until next time!

Stadium Tech Report: Minnesota Twins tap InSite and TE Connectivity to get DAS ready for All-Star Game

Target Field, the downtown home of the Minnesota Twins. Credit: Minnesota Twins

Target Field, the downtown home of the Minnesota Twins. Credit all photos: Minnesota Twins

Even at a new stadium, getting the wireless network right is a constantly changing target. And for 4-year-old Target Field in Minneapolis, that meant an upgrade to the DAS not too long after the facility opened its doors.

“Nobody will ever have the perfect [network] install, and that’s part of the fun of it,” said John Avenson, vice president of infrastructure for the Minnesota Twins baseball club, in a phone interview with MSR. “The problem is not solvable as in, one year and you’re done. You need to be continuously improving.”

For the Twins, improving cellular connectivity was especially important since this year the club and the stadium will host baseball’s midsummer classic, the All-Star game. Thanks to help from InSite Wireless and DAS gear from TE Connectivity, Target Field’s DAS should be able to handle not just the overall growth in Twins fans’ wireless needs, but also the extra demands of a special event and all the selfies that go along with it.

“Fortunately, InSite and the carriers have been able to react quickly, and we should be ready for the test of the All-Star game,” said Dan Starkey, director for ballpark development and planning, in the same interview. “We’ll be ready to fully test the system.”

Wi-Fi and DAS, a perfect double play

Dan Starkey, director for ballpark development and planning

Dan Starkey, director for ballpark development and planning

As a new facility, Target Field was ahead of the curve when it came to Wi-Fi. On opening day the park had free Wi-Fi service for fans, with 225 access points initially available. “Back then that was a big number,” Avenson said. And while some carrier execs have been voicing an opinion that DAS is all that’s needed in a stadium, Avenson isn’t convinced.

“At this point you need both Wi-Fi and DAS,” he said.

Though the Twins do a good job of promoting the Wi-Fi service, most fans in stadiums everywhere usually default first to a cellular connection, either because they don’t know about the Wi-Fi, or don’t want to be bothered with the process or aren’t sure how to connect. Since people still think they should be able to send pictures or watch videos over a cellular connection, even at a crowded ballpark, that means the DAS – the Distributed Antenna System – needs to keep pace with all the smartphones and tablets being used.

“Some fans put their phones away [when they come to the stadium] but the younger crowd does not do that,” Avenson said. “Nothing interrupts their need for a good [wireless] experience.”

AllstarlogoAccording to Avenson, even before the facility opened the IT team new that they wanted a neutral host partner to lead the DAS effort.

“It just made sense to us,” said Avenson of having a neutral host DAS supplier, since as he said, carriers can be like siblings who have to share a bedroom. “InSite really enables the carriers, so they don’t have to fight with each other [over technology deployments].

Verizon Wireless and AT&T, the two biggest cellular carriers in the U.S., were on the neutral host DAS at the start, and were later joined by Sprint and T-Mobile. And even though the park is fairly new, Avenson said everyone involved realized quickly that wireless demands were growing, meaning that an upgrade was needed sooner rather than later.

According to the team, the most recent upgrades were to add MIMO capability for 1900 and AWS 2100 MHz bands, as well as adding four additional sectors in the bowl for AT&T. The new DAS can also support newer 4G LTE technologies, the Twins said.

“It’s just part of the evolution of DAS,” said Starkey. “Once we realized we needed additional coverage and capacity, InSite and the carriers acted quickly.”

Suite view of Target Field

Suite view of Target Field

The downtown difference

Like many other stadiums and large public facilities, Target Field had to be creative in finding space for the DAS head end equipment.

“In 2008 and 2009, we thought we’d fit it [the DAS head end] in a corner but it grew to a larger space and then that wasn’t big enough,” said Avenson, who added that AT&T and Verizon each have 10 to 12 cabinets of back-end gear for their DAS operations. “When the building was being built in 2008, the architects were not aware that we’d be needing more space. It’s amazing how much space and power a DAS takes at the head end.”

Adding to the complexity of the Target Field deployment is the fact that the field is in the middle of downtown Minneapolis, with large office buildings peeking over the roof of the stadium. According to Avenson, carriers and the team had to perform a series of reconfigurations to antennas both inside the park and out, so that the macro metro cellular network didn’t interfere with the DAS network inside the stadium.

“When the macro network wants to invade [the stadium] you have to push the macro network out,” said Avenson. “If you’re Miller Park [the baseball field in Milwaukee] and you have a big parking lot around the stadium you can control your own destiny. Parks in the middle of cities have a much different challenge.”

Editor’s note: This profile was originally published on May 1, 2014. It is also included in our Stadium Tech Report for Q2 2014, which you can download for free from our site.

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