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Friday Grab Bag: iPhone 5S Security, Office for Android?

Monster, probably best known for its high quality audio technology, has moved into the tablet space with a colorful set of offerings in both the 7-inch and 10.1-inch form factors, the Monster M7 and the Monster M10.

The M7 will be the first available and the company said that it will start at $149 at Walmart. While Apple made a good deal of noise with its iPhones now available in several colors, Monster has gone one better and will offer the M7 in eight colors: Candy Blueberry, Candy Tangerine Orange, Candy Grape Purple, Candy Apple Red, Candy Lime Green, Cotton Candy Pink, Frost White and Midnight Black.

Apple Press Event for Oct. 15
There were a number of hardware products that had been rumored to be on the plate earlier this month when Apple introduced its new iPhones and iOS 7 operating system that did not see the light of day, and now the rumor is that they will be unveiled on Oct. 15.

Among the expected products are completely redesigned versions of the iPad and iPad Mini as well as the company refreshing both its computer offerings with new Macintoshes and the latest and greatest in Apple TV, something that seems to be rumored every six months.

A side by side look at Pebble vs. Samsung Galaxy Gear
Now that there is more than one smartwatch on the market consumers will want to make comparisons on the features and capabilities of the varied offerings in order to make an informed decision so that they do not end up with unmet expectations.

Gizmag has gone to the trouble of doing that with two of the first offerings in this space: Kickstarter hero Pebble and Samsung’s Galaxy Gear. The basic breakdown is Samsung=advanced, Pebble=basic. But then it all depends on what you need and how you will use it.

Good news on iPhone 5S security
One of the new features that will be included in the iPhone 5S, due today, is that it has a fingerprint sensor. First off this will make it easier to access the phone and secondly it should serve as a deterrent to thieves who will not be able to use and sell the phone.

Of course people have started to look at workarounds, including a child using their sleeping parents’ finger to open access. But one method will not work; according to the good people at Slash Gear, a severed finger will not be able to unlock the phone. Phew!

Microsoft Office to the iPad/Android?
Microsoft’s departing CEO Steve Ballmer has implied that the company has a version of Microsoft Office in the works that will operate on Apple’s iOS iPad as well as on tablets that run the Android operating system.

He did not come right out and say that it was a done deal but according to IT World Ballmer listed porting popular Microsoft products to non-Microsoft platforms was a potential growth area for the company going forward.

Nvidia Delivers Complete Low Cost Tablet Platform

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Nvidia has joined Microsoft, Google, Amazon and a host of others this week as it became the latest company to break from its traditional role in the hi-tech industry and deliver a hardware product designed for the consumer and business market, in this case a 7-inch tablet.

The company teased the market months ago with a brief demo of the product, and discussed its plans for a low cost platform last year but now the Nvidia Tegra Note is a reality, and has a basic structure that the company will then offer to third party customers who can add their own features in order to differentiate their products.

The Tegra Note features Nvidia technology to power the system and its graphics and includes a Tegra 4 with a 72-core GeForce GPU and quad-core Cortex-A15 CPU with a fifth battery-saver core. It has a 7-inch display that has 1280 x 800 resolution.

A key technology that the company is touting is its DirectStylus that it claims is a significant improvement over other stylus technology with faster response time, a finer point and broader stroke control. It calls older stylus technology passive in comparison

It will run the latest version of the Android operating system, feature 16GB of storage with an expansion microSD slot, an HDMI port, a rear 5MP camera with a VGA front facing one and what the company calls HD Audio speakers. All for $199.

The company has a host of new as well as established partners that plan to deliver tablets based on this basic platform including EVGA and PNY Technologies in North America; EVGA, Oysters and ZOTAC in Europe; Colorful, Shenzhen Homecare Technology and ZOTAC in Asia-Pacific; and XOLO in India. They join other partners, including HP, ASUS, Toshiba, Kobo and Xiaomi, which have already announced Tegra 4-based products.

As tablets have seen their popularity soar over the last year it will be interesting to see how this cookie cutter method will work. Will the developers be able to create differentiated products or ones that have specialized and localized features that will make them appealing to the market?

It does seem that time to market could be cut for many of the developers because they have an almost finished product to start with, but then in reality so do a lot of other established players such as Samsung, Google and Apple.

Despite Macintosh Issues, NBC Records Record Audiences for Sunday Night Football Online Streams

Even though Macintosh users are now second-class citizens when it comes to watching NFL games online, NBC this season has still racked up record numbers of online streams of live action, according to NBC.

The NFL’s season opening game, carried by NBC on Thursday Sept. 5, accounted for more than 20 million minutes of online streaming, making it the biggest-ever online sports event that wasn’t a Super Bowl or Olympics, according to NBC. And this past Sunday’s game between the San Francisco 49ers and the Seattle Seahawks racked up another 18 million-plus online minutes, making it the new #2 such online event (surpassing the Week 1 Sunday night show, which totaled nearly 12 million online minutes, according to NBC).

“It’s safe to say we’re definitely seeing a significant increase in online viewing,” said an NBC spokesperson, who spoke with us via phone on Tuesday.

In regards to the issues we (and some of our readers) had in accessing the live game streams from Macintosh computers, NBC had this official response:

“We [NBC] have the ability to stream our linear Sunday Night Football coverage to all desktops, and to tablets through the browser. However, for the 2013 season, we do not have the ability to stream our enriched package, which includes alternate camera angles, to non-Microsoft operating systems.”

Why are Mac platforms second-class citizens this year? It’s an educated guess, but it can probably be traced to the NFL’s deal with Microsoft made earlier this year, though we have no official confirmation of that being the reason. You make the call. What does that mean for Mac users? On Sunday night online, only Windows devices will have access to the “enhanced” online features, including multiple camera angles and social media links. Mac users should still be able to view live action, but only using Safari browsers — Chrome or Firefox won’t work.

So why do some Mac users see no video at all? In my case, I suspect that my reluctance to upgrade my desktop OS or an older version of Safari (which I only use sparingly) is behind my inability to see live video. While some readers said that de-installing Safari AdBlocker allowed them to see live video, others were like me, and couldn’t get the stream to work at all. The NBC spokesperson said they aren’t seeing or hearing about any widespread problems; readers who still have problems next week Sunday, please let us know!

It’s possible that all the problems of favored or shunned client platforms could become a thing of the past in the short-term future, when new NFL TV contracts kick in next year. Part of the problems are simply that technology is moving faster than TV rights contracts — the last time the NFL signed TV deals, tablets didn’t exist at all, so there was no legal language spelling out who could and who couldn’t use them to access live action. Verizon’s NFL Mobile package suffers from similar restrictions, with viewers able to only use cellphones and not tablets via a cellular connection to view live action via the NFL Mobile app. It’s a mess right now, and viewers are paying the price in more ways than one.

What is clear is that many more viewers see online as just another method to access content they have already paid for, either via a cable contract or a cellular or a satellite deal. The onus, I think, is on the league and its content partners to take better care of its customers, who are just trying to watch their favorite sport. They shouldn’t have to both pay and experience the pain of little or no support.

Sunday Sermon: More Support and Execution Needed for Mobile Sports Apps

So far this NFL season, we’ve had two weeks and two big failures on the mobile football-viewing application front. For the opener there was the (still unexplained) meltdown of Verizon Wireless’ NFL Mobile app, a snafu that probably caused millions to miss live coverage that they had paid for on their phones.

This weekend, we’re still not sure of the extent of the problem (or whether it was something NBC knew about) but I was unable to view NBC’s Sunday Night Football game on the web, even though as a Comcast subscriber and a Mac user NBC’s own site tells me that I can. Attempts to watch in Chrome or Firefox met with error messages pointing me to Safari. And while some of our readers said that disabling an ad-blocking extension allowed them to use Safari to watch SNF online, even using Safari I wasn’t able to connect and neither were other readers. The bigger question is, why, in 2013, is a major network restricting access to different browsers and OSes? Aren’t we past all that?

Apparently not. The bigger problem, I think, is that there’s too much money and attention being spent promoting online and wireless sports-viewing apps, and not enough spent on the coding and technical support. When I finally got through to a Verizon support rep on opening day that person tried to say that errors couldn’t be fixed because “high call volume,” as if that’s a believable phrase anymore, was taking resources away from tech support. And even the NFL Mobile support’s efforts to pass off Verizon’s errors as a “server hiccup” are lame. Verizon makes something like $40 billion a quarter, and can pay $1 billion just for mobile NFL rights. But they can’t keep their phone banks staffed or their biggest sports app working on opening day? That is a priority decision that is a head slap to the users who pay $5 extra a month for NFL Mobile. But it’s apparently about the norm for mobile sports viewing apps.

NBC’s apparent decision to alienate Macintosh users is harder to figure out. At the very least, if they are going to take money from Microsoft and that is behind why NBC is “enhancing” things for Windows viewers online, be honest and tell Mac users upfront that you’re not going to get access.

If I can send any advice to teams thinking about putting in stadium apps, it would be to make sure you also have budget for technical support. I know it’s not easy to design an app or a web service that works with the dizzying amount of client devices and software install versions out in the world today. But when the biggest companies out there now are falling down on the job, it’s not a good sign for the industry overall. More support for mobile apps, please — before users stop trying them out of sheer frustration.

Sunday Night Football Online — Not Available to Mac Users?

We’re still trying to contact NBC Sports for an explanation, but for some reason we aren’t able to watch Sunday Night Football online using either one of the two Macs we have here at MSR headquarters. It may very well be that we haven’t downloaded the appropriate crappy extra plugins needed, since NBC online stuff is terrible for asking you to add junk to your computer that you don’t want.

And though the NBC Sunday Night football online site says Mac users can use any browser they want, when I use Chrome to try to log in I get a message that tells me I need to use Safari instead.

Screen shot 2013-09-15 at 5.46.13 PM

When I switch to Safari, all I get is a blank screen (other than the banner ads, which display fine) and a message that says “For additional features and the enriched Sunday Night Football experience please use your Windows-enabled PC browser and launch the video player from NBCSports.com/liveextra” — which isn’t much help and really surprising in an era when more Mac PCs and laptops are being sold.

Anyone at NBC who can explain what’s going on? Maybe we can get it figured out before the weather clears in Seattle, where play is delayed?

QUICK UPDATE, 9/17: Just spoke with an NBC representative (more info coming in separate post) who said that streaming IS available to Mac users, but only with Safari browsers. Check back for a longer post with some technical guidelines — not sure yet but guessing my inability to see live video even in Safari (which some other readers also experienced) is probably due to my using an older version of Mac OS or Safari. So: Macs aren’t shut out for SNF, but they are definitely second-class citizens now, in part no doubt due to the deal signed earlier this year between the league and Microsoft. NBC, for example, can now only offer its extended features (multiple camera angles, social media stuff) to Microsoft client devices; wonder what other restrictions the shield agreed to for Microsoft cash?

Friday Grab Bag: NBA STATS, Pac-12 & U-verse

The NBA has expanded a limited partnership with STATS to full time and will be installing motion tracking cameras in every arena this season. This will enable teams to amass a huge amount of data that can be used for in-game decisions as well as for other uses.

First used in 2009 for the NBA Finals, and now used by 15 teams, it allows for the analysis of player movement and a team can see how well or poorly its players fare in head to head matchups, among other uses.

Lenovo Enters the Phablet Phase
Lenovo has taken the wraps off of its 5-inch Vibe X Phablet. The smartphone features a 5-inch display that has 1920 x 1080 resolution and is powered by a 1,5GHz quad core processor. It has 2GB of RAM and 16GB of internal storage. However it is not clear how wide of a distribution the device will have.

Panasonic teases with 20-inch tablet presentation
It looks like Panasonic is preparing a 20-inch tablet that could be for the mainstream market that is being touted as the thinnest and lightest. The company showed it a in a presentation at a pre-IFA event last week in Berlin.

The Panasonic 4K tablet is expected to have 3840 x 2160 pixel resolution and was shown as a concept offering, but the company has shown in the past that it is building a 20-inch device. Slash Gear reported that it could simply be a scaled down version of a previously shown model.

Pac-12 Networks inks deal with AT&T U-Verse
The Pac-12 now has an official wireless provider for all of its athletic venues in the form of AT&T and its U-Verse service. The deal, signed last week has already resulted in the broadcast of five football games last Saturday.

Going forward AT&T will deliver web and app access to the games but the timing for those was not announced. It will rebroadcast a number of Pac-12 Network broadcasts for the time being in both HD and SD.

NFL Teams with Sporting News for video
If you are always looking for NFL videos and highlights during the offseason then there is good news for you as the NFL has signed a deal with Sporting News Media to just that by bringing the 2013 NFL regular and postseason to the SN ePlayer platform.

Sporting News will have video on demand highlights from the NFL games as well as additional content and will make it available to fans year round so that they can relieve the highlights or lowlghts of the season over and over again.

Microsoft has big event Sept. 23
Press invites are making their way to the appropriate people inviting them to a major event that Microsoft will be hosting on Sept. 23 that will be held in New York City. The event, listed as a Surface event, is expected to bring the company’s second generation tablets to the public.

Intel to develop low cost chip for tablets
The annual Intel Developers Conference was in full swing last week with a huge outpouring of press releases and talking points, and one that is of particular interest is its pledge for a new processor targeted directly at Android tablet makers.

Intel said that it is making an as yet unnamed processor in the Atom family that will enable Android developers to offer tablets at sub-$100 rates. Of course since Apple makes its own processors don’t expect an iPad in this space anytime soon.