Stadium Tech Report: Cal Bears, AT&T get creative with DAS deployment for Memorial Stadium

Cal's Memorial Stadium. Note the lack of overhanging structure.

Cal’s Memorial Stadium. Note the lack of overhanging structure.

What do you do when the construction of your big bowl stadium won’t allow you to install Wi-Fi? You start building the biggest DAS you can, to bring as much cellular capacity as possible to the fans who will fill the seats.

That problem and solution is now underway in Berkeley, at the University of California’s newly renovated Memorial Stadium. Though it now has a shiny new press box and suites on its west side, the 63,000-seat facility still has its old “big bowl” shape throughout the rest of the facility, an architectural quirk that leaves no place to put Wi-Fi antennas. To try and best overcome the design challenges, Cal and its partner AT&T are currently putting in place as big a DAS (distributed antenna system) as they possibly can, to bring as much cellular capacity as the stadium placements will allow.

At a press event Thursday to officially announce AT&T’s campus-wide Wi-Fi and DAS deployments — which are currently bringing welcome speedy connectivity to all the other parts of the school’s Berkeley footprint — Cal officials and AT&T execs noted that bringing better wireless to Memorial Stadium is also going to be a necessary evil, going forward.

Solly Fulp, COO of Cal Athletics

Solly Fulp, COO of Cal Athletics

“We compete with the couch, and the HD TV,” said Solly Fulp, the Deputy Director of Athletics and Chief Operating Officer at Cal, at a quick press conference kicking off the Thursday events. “If we do not deliver an outstanding fan experience, people will do other things with their time.”

Right now, the wireless experience inside Memorial isn’t cutting edge. Basically a big concrete bowl filled with seats, Memorial has none of the overhanging levels that allow you to more easily attach antennas underneath, be they Wi-Fi access points or the small antennas used in DAS deployments. While the new press box and suites and internal construction improvements completed last year have brought the facility up to date on one level, for supplemental wireless coverage right now AT&T is using COWs (cell towers on wheels) in several spots around the stadium, covered with stealthy black cloth. But construction for a big, new DAS deployment is already underway.

North end of Memorial Stadium. The lower poles seen here will house DAS antennas

North end of Memorial Stadium. The lower poles seen here will house DAS antennas

According to AT&T, the low poles sticking up from the top of the bowl, currently used to house speakers, will by next season be equipped with DAS antennas focused down into the sections of seats. There will also be DAS antennas housed inside boxes mounted above tunnel entrances, and along the underside of the press/suite facility wherever possible. While Wi-Fi can typically support faster communications and more bandwidth, the DAS AT&T is putting in will support AT&T’s 4G LTE network, which is as fast as cellular gets. As in most stadiums we’ve talked to, putting in a DAS is priority one for wireless, since it helps eliminate the “no signal” problem common to big facilities that don’t have any extra cellular or Wi-Fi services.

AT&T and Cal are walling off this section of concourse to house future DAS equipment

AT&T and Cal are walling off this section of concourse to house future DAS equipment

AT&T, which will act as a neutral host for the Memorial DAS (meaning that other service providers can connect their back-end systems to the AT&T-installed antennas) is even getting creative finding space for its head-end gear, the routers and switches needed on site to help complete the cellular connections. In one concourse underneath the stands, AT&T and Cal are walling off a small part of the internal walkways to house the necessary DAS gear.

One of the COWs (cell on wheels) installed outside Memorial's front gates

One of the COWs (cell on wheels) installed outside Memorial’s front gates

From there, optical fiber will connect the stadium to a nearby AT&T central office, where more call processing can take place.

Will the big DAS be enough to keep Cal fans connected? From what we heard at Thursday’s press event both the school and the carrier think that the wireless networks will always be a work in progress. And according to Cal’s Fulp, better cellular is already one of the top three concerns voiced by season ticket holders.

“It’s the simple things that matter,” Fulp said, saying that for the most part, fans at games want to be able to contact people at home — “sending a text to the babysitter, saying you’ll be late” — or to share a picture or a video with friends who couldn’t be at the game. “People expect to be connected, and at sports events it’s amplified,” Fulp said.

When the members of Cal’s class of 2014 toss their graduation caps into the air next spring, Fulp wants to see a “best in class” DAS in action at Memorial. What will that take from partner AT&T? “Every place we can find to put an antenna, we will,” said one AT&Ter who showed us around Memorial. Sounds creative to us.

(all photos credit: Paul Kapustka, Mobile Sports Report; user hint: click on photos to see more detail!)

An artsy shot of Cal's famed Sather Tower, aka the Campanile

An artsy shot of Cal’s famed Sather Tower, aka the Campanile

Another COW deployment, the fuzzy black things behind the stadium wall

Another COW deployment, the fuzzy black things behind the stadium wall

Find the antenna!

Find the antenna!

Friday Grab Bag: A look back at ABA, Sculley returning to High Tech?

If you fondly remember red, white and blue basketballs then this is probably great news for you — ESPN Films is going to explore the history of the American Basketball Association in its latest 30 for 30 documentaries.

One of the few leagues that, at least semi-successfully, challenged an incumbent one, the ABA ran from 1967 until it merged with the NBA in 1976. It helped bring a new degree of flash into the NBA with freewheeling players such as Julius Irving.

Android KitKat and Nexus 5 here
The next generation of the Android operating system, code named KitKat and the Nexus 5 smartphone that is the first device to run the new OS are here this week.

CNN Tech has a nice roundup, and points out that LG will be making the phone that is expected to have a 4.95-inch display with 1920 x 1080 resolution and have the latest generation of Gorilla Glass 3 for the front cover. Expect to see a new generation of tablets and phones with the OS in the coming months.

Few tablets have paid cellular
When you look at the price for a tablet you often see two figures: one that lists the Wi-Fi only cost and one for having 3G or 4 LTE cellular as well, which is often at least $100 more. A recent study from theConsumer Electronics Association shows that few use cellular.

The survey found that only 29% of tablet owners buy cellular enabled tablets and of these only 49% buy a data plan. Of those who buy it is almost split evenly between those that buy a separate plan for the tablet and for those who bundle.

CEA to debut WristRevolution at 2014 International CES
With Samsung, Sony, Google and a host of others now chasing the ‘wearable tech’ space the International Consumer Electronics Show will have a section that is devoted to products and technologies coming out for this market segment.

In the past products that perform some of these functions such as health monitors/wrist watches would be found across the huge show floors but now they will be gathered into a single area so that both hardware and software developments can be easily tracked.

First ticket for wearing Google Glass?
Speaking of wearable technology it is being reported that a California driver was ticketed for wearing Google Glass while driving. The officer cited a law that starts with “person shall not drive a motor vehicle if a television receiver, a video monitor, or a television or video screen, or any other similar means of visually displaying…” They were also speeding.

John Sculley to buy BlackBerry?
Former Apple and Pepsi CEO John Sculley is now being rumored to be in the running to buy the beleaguered smart deceive manufacturer BlackBerry, according to a report carried in the IT Wire, originally from the Globe and Mail.

Sculley is probably best known for pushing out Steve Jobs, one of Apple’s founders and the man that recruited him for the job while at Apple. He has been active in high tech since leaving Apple and is said to be working to bring a group of investors together to buy BlackBerry.

Horned Frogs get AT&T Wi-Fi, DAS for TCU Stadium

In case you had any doubts that AT&T is serious about this whole wireless-in-stadiums market, we have yet another announcement: AT&T announced availability of a Wi-Fi and DAS network for Texas Christian University’s Amon G. Carter Stadium, located in Fort Worth (“Foat Wuth”). There’s also a mobile app available for Horned Frogs fans, complete with the Bypass Lane powered concessions ordering feature.

For a company that claimed it wasn’t doing Wi-Fi networks in stadiums anymore, AT&T has sure been busy launching them. I guess we can alter the “no Wi-Fi” plan to “we’ll put in Wi-Fi if we get to own the network.” For TCU, AT&T’s implementation looks pretty robust, with 345 Wi-Fi access points and another 140 DAS antennas. At 45,000+ seats, the TCU stadium is what you might call middle-big, but 345 APs and 140 DAS should do pretty well, especially with an AT&T operation behind the scene.

Looks like our friends from Cisco might have a win in purple-land too, since the AT&T press release said the facility also now has a StadiumVision deployment, bringing high-definition information to all the digital displays in the stadium. No mention of Cisco in the release, but that’s pretty standard. We’ll circle back with Cisco folks to see if they can shed more light.

If we were doing a BCS-type ranking for college stadium deployments, you’d have to make AT&T the Alabama equivalent at No. 1, right? Any Verizon networks going in at colleges that we haven’t heard about? Let us know…

AT&T Bosox fans set wireless data records during World Series opener

It’s a bit of a broken record — another big sporting event, another huge wireless data usage event — but the numbers never fail to amaze me: According to our friends at AT&T, fans at Fenway Park Wednesday night set new records for wireless data usage during the Red Sox victory over the St. Louis Cardinals in the opening game of the 2013 World Series. How much data? Try 248 GB of data, bigger even than the Bosox’s Big Papi.

Mind you, none of these figures represent traffic that might have traversed over the Meru-supplied Wi-Fi network inside Fenway. The following figures are all from AT&T’s Distributed Antenna System (DAS) network, the collection of small cellular antennas that bring better connectivity to crowded public places. And this is only AT&T carried data, which means that the total of all wireless customers in the park is almost certainly a multiple larger. But for your enjoyment here are the AT&T stats, direct from our AT&T sources:

— Data usage on the AT&T in-stadium network during Game 1 was 248 GB (gigabytes) of data
— 248 GB of data is equal to more than 700,000 social media posts with photos
— AT&T fans made more than 17,361 voice calls and sent more than 56,335 SMS text messages Wednesday night on our in-stadium network
— The peak hour for data traffic on the in-stadium network was from 10–11 p.m. EST
— The 248 GB total surpassed the record for data usage for the AT&T in-stadium network at Busch Stadium in St. Louis in 2013, which was 183 GB set on 10/11/13

We’ll see if the Meru folks can provide any Wi-Fi stats before the series ends. Like football, baseball is perfect for data dalliances because of all the downtime between action. Just more proof that this mobile sports thing is more than just a fad.

Soldier Field gets upgraded DAS from AT&T, Boingo

We’re not sure exactly how much better the new DAS install is at Soldier Field in Chicago, but we are convinced that it may take some time for the mainstream media to learn the difference between better cellular and Wi-Fi.

(What do we mean? One Chicago TV station and the Chicago Tribune think that a new DAS means faster Wi-Fi. Ah well. In the meantime, keep reading MSR if you need clarity and details about stadium technology.)

In a somewhat confusing press release, Boingo and AT&T, in partnership with venue management services provider SMG, announced an “enhanced distributed antenna system network” at the home of the Chicago Bears, that wonderful old/new facility located hard along Lake Michigan’s shore just south of downtown.

What’s confusing about the release is that it doesn’t quite explain how and why Boingo and AT&T are partnering with SMG as neutral-host operators. Plus, it seems that both Boingo and AT&T have already been operating DAS installs at the stadium, so who knows how “new” the enhancements really are. Our best guess (we have emails in to both companies so expect more clarity soon) is that since Boingo has been operating Soldier Field’s Wi-Fi and AT&T is bullish on DAS installs everywhere, it makes sense to team up with an upgrade that will now provide better coverage, probably with more antennas and new coverage for AT&T’s 4G LTE network. We’d call this arrangement a win for Boingo, which is intent on building up its stadium DAS and Wi-Fi business. Plus, the companies have done business together before so maybe partnering for a DAS isn’t so confusing after all.

No word yet whether Verizon or Sprint or T-Mobile has signed on to participate in the DAS, or whether the new DAS will keep Bears fans online longer, distracting them from worrying about the health of Jay Cutler’s groin. Good thing to have as the snowflakes start flying in the Windy City.

UPDATE 1, 10/24: We are still seeking clarity on the business arrangement, but an AT&T spokesperson confirmed our guess about the LTE addition. Here is an official AT&T breakdown of the enhancements to the DAS: “The DAS equipment at Soldier Field is equivalent to about 7 individual cell sites, or enough to service a town about the size of 88,000. The DAS contains more than 250 stealth antennas inside and outside the stadium which have increased AT&T’s network capacity by approximately double (100%). The design changed when we added layers to the wedge shape that was previously used. The old system had 16 sectors, sliced like a pie. The new system has 22 sectors that service each section of the stadium as well as each level of the stadium.”

Sounds good. But now I’m thinking about pie. Pumpkin, with whipped cream. Hmmm.

UPDATE 2, 10/25: Now from the Boingo folks, who wouldn’t say more about operational details other than that Boingo and AT&T worked together on the upgrade. More from Boingo, which answers our question about whether there are other carriers using the DAS: “Boingo is responsible for the ongoing operation and management of the DAS network, working closely with both SMG at Soldier Field and AT&T. Boingo also manages Soldier Field DAS network access contracts for Verizon, Sprint and US Cellular.”

NBC clarifies ‘Old Mac’ problems for Sunday Night Football streaming: Newer OS required

If you are still wondering why you can’t see NBC’s streaming broadcast of its Sunday Night Football games on your Mac, I now have an answer: It’s because you’re running an older operating system, older than Mac OS version 10.7.5.

After a special-to-MSR telephone confab with some technical folks on NBC’s staff last week we quickly rooted out why I was able to see the banners and home page of the Sunday Night online broadcasts but not the live video player: According to the NBC folks, my older iMac and its 10.6.8 version of MacOS isn’t technically up to snuff for the special player NBC is using for the Sunday night show.

New error message shown by NBC's Sunday Night Football online to older Mac users. Credit: NBC.

New error message shown by NBC’s Sunday Night Football online to older Mac users. Credit: NBC.

Mind you, my not-that-old desktop does just fine showing every other NBC online offering, including the recent live broadcasts of the America’s Cup sailboat races, or the London Olympics. And for those I can use the browser of my choice, usually Chrome and sometimes Firefox. But because of the NFL’s recent deal with Microsoft, NBC is forced to use a different video player for its Sunday Night Football broadcasts. Though they aren’t completely blocked for Mac users who want to watch, they must have a machine with MacOS 10.7.5 or higher, and can only use the Safari browser. I will spare you the HTML5-related details why this is so, to only say that if you have a Mac and you want to watch SNF online, you need to upgrade your OS, make sure you have Safari 6.0.5 or higher, and turn off any ad-blocking utilities.

Is it worth the pain for you to upgrade your OS? I have no idea how you’d exactly go about doing so, I’ve looked at a few online tutorials but really it’s just not worth it for me (I think there is also a $19.99 charge from Apple for the software). I don’t blame NBC here, I actually can’t praise them enough for marshaling some pretty impressive resources to find the root of the problem for our humble little outlet and our devoted, passionate readers. After our inquiries, NBC also started showing the error message above to users of older Mac platforms, so they wouldn’t wander in the dark questioning their own sanity, like I did for the first few weeks of the season.

Instead I point the finger at the Shield and at Microsoft, for forging some deal that alienates some users solely so that the NFL can spend some more Microsoft cash, and so Microsoft can strike a blow against Apple that it can’t do in open competition. Bravo. Fan first, you know.

If I may editorialize a bit, I would say that the NFL gets away with cutting these bad-for-fan deals (like the exclusive deal with Verizon for NFL Mobile) because it’s so big and powerful that it can. What other entertainment outlet would cut a deal that would only allow 1/3 of the U.S. mobile phone customer base to watch their product? And what about when that service goes kablooey and there’s nobody explaining why? And the Microsoft deal, which cuts off older Mac customers from Sunday night football now and who knows what else in the future, is just another greed-driven strategic ploy that only benefits the NFL and Microsoft, and does nothing for fans.

It will be interesting to see what happens as the NFL moves more toward an MLB-type offering for online video and highlights, a move that we foresee even though we don’t have any solid evidence of it yet. Will the NFL cut deals to restrict access to selected hardware or software platforms? Is this a return to the bad old days of browser cutoffs? Is there a Net Neutrality argument in here somewhere?

Extreme thoughts, maybe, but who would have thought that in 2013 we’d see an entertainment outlet as popular as the NFL limit the capabilities of one technological platform versus another simply because it was paid to do so? And not just once, but several times? Aren’t we paying enough for football as it is? Or should we just get used to paying more, because we have no choice and apparently no seat at the table?