Comcast powers Wi-Fi for Tennessee Titans, Philly’s Wells Fargo Center

Comcast continues to expand its presence in the stadium Wi-Fi marketplace, with announcements that revealed the cable giant’s participation in Wi-Fi networks at both the Tennessee Titans’ LP Field and the Wells Fargo Arena in Comcast’s headquarters hometown of Philadelphia.

In a somewhat confusing press release, Comcast last week revealed that it was the backbone service provider for the Wi-Fi network at LP Field, which was installed by Extreme Networks and was supposed to be live all season. In its press statement, Comcast said its 1 Gigabit per second backbone service would bring LP Field fans “Wi-Fi for the first time,” leading almost every media outlet who reprints press releases to assume that services hadn’t yet been offered at the stadium.

But not MSR.

According to Comcast, the pipe was actually installed before the start of the past football season and as far as we know the Wi-Fi was active all year long, though in an email a Comcast representative claimed that the announcement wasn’t made earlier because the Wi-Fi network “was in a test-phase.” We have emails in to the Titans and to Extreme to see if we can get more clarification on how well the network operated this season; the bottom line good news for Titans fans is that with a 1 Gbps redundant connection in place, the network should have no problems handling game-day wireless traffic.

At the Wells Fargo Center, Comcast announced that it was upgrading the free-to-fans Wi-Fi network that already existed at the venue, adding an unspecified number of Cisco access points to increase coverage. Another 1 Gbps backbone has been installed there, and here’s a press release quote from Comcast to let you know more such deals may be on the way:

“Our goal is to make the Wells Fargo Center a leader in innovative technology and fan interaction,” said Dave Scott, President of Comcast-Spectacor. “This upgrade is just the first of many exciting advancements we will be making at the arena and is a preview of the innovations we can bring to other arenas across the country and in Canada.”

Comcast, as Niners fans may know, provides two of its own 10 Gbps pipes (as well as two more 10 Gbps pipes from another unnamed supplier) as the backbone service for Levi’s Stadium in Santa Clara, Calif. Comcast also said it supplies backbone bandwidth to facilities for the Denver Broncos, the Jacksonville Jaguars, the Boston Celtics, The Oakland A’s, the Boston Red Sox, the Detroit Tigers and the Atlanta Hawks.

Super Bowl XLIX sets new stadium Wi-Fi record with 6.2 Terabytes of data consumed

University of Phoenix Stadium. Credit: Arizona Cardinals.

University of Phoenix Stadium. Credit: Arizona Cardinals.

The Super Bowl is once again the stadium Wi-Fi champ, as fans at Sunday’s Super Bowl XLIX in Glendale, Ariz., used 6.23 terabytes of data during the contest, according to the team running the network at the University of Phoenix Stadium.

The 6.23 TB mark blew past the most recent entrant in the “most Wi-Fi used at a single-day single-stadium event” sweepstakes, the 4.93 TB used at the Jan. 12 College Football Playoff championship game at AT&T Stadium. Prior to that, pro football games this past season at Levi’s Stadium in Santa Clara, Calif., and at AT&T Stadium had pushed into the 3-plus TB mark to be among the highest totals ever reported.

The live crowd watching the New England Patriots’ 28-24 victory over the Seattle Seahawks also used about as much cellular data as well, with Verizon Wireless, AT&T and Sprint claiming a combined total of 6.56 TB used in and around the stadium on game day. All three carriers were on the in-stadium and outside-the-stadium DAS deployments being run by neutral host Crown Castle. If those figures are correct (more on this later) it would put the total wireless data usage for the event at 12.79 TB, far and away the biggest single day of wireless data use we’ve ever heard of.

Apple OS updates still the application king

Handrails with Wi-Fi antenna enclosures from AmpThink. Credit: Arizona Cardinals.

Handrails with Wi-Fi antenna enclosures from AmpThink. Credit: Arizona Cardinals.

Mark Feller, vice president of information technology for the Arizona Cardinals, and Travis Bugh, senior wireless consultant for CDW, provided Mobile Sports Report with the final Wi-Fi usage numbers, which are pretty stunning for anyone in the stadium networking profession. According to Feller the new CDW-deployed Wi-Fi network with Cisco gear at the UoP Stadium saw 2.499 TB of data downloaded, and 3.714 TB uploaded, for a total of 6.213 TB of Wi-Fi usage. Bugh of CDW said there were 25,936 unique devices connecting to the network on game day, with a peak concurrent usage of 17,322, recorded not surprisingly at halftime.

Peak download usage of 1.3 Gbps was recorded before the game’s start, while peak upload usage of 2.5 Gbps was hit at halftime. The top applications by bandwidth use, Feller said, were Apple (mobile update), Facebook, Dropbox and Snapchat.

DAS numbers also set new record, but clarification needed

The only reason we aren’t yet trumpeting the 6.564 TB of reported DAS use as a verified record is due to the differences in clarity from each of the reporting providers. We also haven’t yet heard any usage totals from T-Mobile, so it’s likely that the final final wireless data use number is somewhere north of 13 TB, if all can be believed.

Parking lot light poles, Westgate entertainment district. Can you spot the DAS?

Parking lot light poles, Westgate entertainment district. Can you spot the DAS?

As reported before, AT&T said it saw 1.7 TB of cellular wireless activity from its customers on game day, with 696 GB of that happening inside the stadium, and the balance coming from the outside areas before and after the game. We’d also like to welcome Sprint to the big-game reporting crew (thanks Sprint!), with its total of 754 GB of all 4G LTE traffic used in and around the stadium on game day. According to Sprint representatives, its Super Bowl coverage efforts included 5 COWs (cell towers on wheels) as well as expanded DAS and macro placements in various Phoenix-area locations. The Sprint coverage included the 2.5 GHz spectrum that uses TDD LTE technology.

As also previously reported, Verizon Wireless claimed 4.1 TB of customer traffic in and around the stadium on game day, which Verizon claims is all cellular traffic and does not reflect any Verizon Wireless customer use of the stadium Wi-Fi network. Verizon also reported some other interesting activity tidbits, which included 46,772 Verizon Wireless devices used at the game, of which just 59.7 percent were smartphones. Verizon also said it saw 10 million emails sent on its networks that day, and 1.9 million websites visited, while also seeing 122.308 videos sent or received over wireless connections.

We’re still waiting to see if we can get usage numbers from the Super Bowl stadium app (we’re especially interested to see if the instant replay feature caught on) but the warning for stadium owners and operators everywhere seems to be clear: If you’re hosting the big game (or any BIG game), make sure your network is ready for 6 TB and beyond!

AT&T sets new DAS traffic records for Super Bowl with 1.7 Terabyte mark

University of Phoenix Stadium

University of Phoenix Stadium

AT&T said its customers set new records for Super Bowl and professional football game wireless data consumption, with a total of 1.7 terabytes of traffic used in and around the University of Phoenix Stadium in Glendale, Ariz., Sunday night.

In a blog post from AT&T senior executive vice president John Donovan AT&T said it saw 696 gigabytes of wireless data used on its in-stadium DAS Sunday night, with an additional 1 TB used in and around the stadium in the surrounding parking lots and the Westgate entertainment district, a mall/restaurant complex that is connected to the UoP stadium area. The 1.7 TB mark surpasses the 1.4 TB DAS mark AT&T saw at the recent College Football Playoff championship game in Arlington, Texas, on Jan. 12.

Donovan’s blog post contains some interesting looks back — with a peak usage of 125 GB per hour Sunday, AT&T saw another new high mark, one that seems to say that usage of wireless data at stadiums is still climbing with no roof (retractable or not) in sight. Here’s a couple quotes:

Since 2011 – inclusive of the last five Big Games – the total data usage on AT&T’s in-stadium network has increased from 177GB to 696GB and peak hour data usage has increased from 30GB to 125GB.

And:

These numbers don’t come as a total shock as we experienced several high marks this season. In total, from 253 games at 31 stadiums, our customers have used more than 85.7TB of mobile data on our venue-specific cellular networks. That’s equivalent to more than 245M social media posts with photos from 253 games (an average of almost 1M social media posts per game).

We are still waiting for results from the stadium Wi-Fi network… will the total break the 6 TB mark set at the CFP championship game? Stay tuned! More AT&T infographic fun below.

click on photo for larger image

click on photo for larger image

ATT_Super_Bowl_Football_GraphicTwitter_R1V4-2-2-2015

Verizon sees 4.1 Terabytes of cellular data use in and around Super Bowl

We’re still trying to get an only-in-stadium breakdown but the early report from Verizon Wireless said that the company’s customers used 4.1 terabytes of cellular data directly around the Super Bowl Sunday in Glendale, Ariz.

According to the Verizon stats team this figure includes not just Verizon traffic on the stadium DAS, but also from the surrounding Westgate entertainment district that surrounds the University of Phoenix Stadium, a large mall/entertainment area that also includes the stadium parking lots.

Verizon, which like AT&T beefed up its coverage in the Phoenix area ahead of the Super Bowl, said its data totals more than doubled last year’s Super Bowl numbers, an interesting stat since the University of Phoenix Stadium (~72,000) seats fewer fans than last year’s venue, MetLife Stadium in New Jersey (82,500).

We will have a full stadium breakdown as soon as we can get all the Wi-Fi and DAS numbers we can, but for now here’s a Verizon infographic to chew on in the meantime.

SuperBowl_NetworkStats-07

Super DAS: AT&T, Verizon beefed up Phoenix area with mobile cell towers and more DAS

AT&T Cell on Wheels (COW) deployment outside the ESPNZone in Phoenix. Credit all photos: AT&T (click on any photo for a larger image)

AT&T Cell on Wheels (COW) deployment outside the ESPNZone in Phoenix. Credit all photos: AT&T (click on any photo for a larger image)

While we wait for the traffic stats from the incredibly exciting Super Bowl XLIX, here’s the final installment of our Super DAS series — in which the two major U.S. wireless carriers, AT&T and Verizon Wireless, provide some details about how they beefed up coverage in and around Phoenix to handle the expected Super Bowl communications crush.

The lengths to which AT&T and Verizon went to ensure no signals were dropped are interesting from several business points of view; to be sure, no major carrier wants Twitter to erupt with reports of dropped calls from a major event. (AT&T folks still grimace when you bring up the historical benchmark for this type of problem, SXSW and Twitter.)

The flood-the-zone type of temporary enhancements now brought in on a regular basis for big events also point out the ongoing need for distributed antenna system (DAS) deployments: the basic fact of our ever more connected lives simply means that for large public venues, or places where lots of people gather at once, the legacy cellular network designs simply can’t keep up.

ESPNZone DAS gear in underground garage

ESPNZone DAS gear in underground garage

To make sure it could, AT&T said it deployed 10 cell towers on wheels (aka “COWS”) to the Phoenix area in advance of the weekend, while also upgrading its equipment at DAS installations like the one Crown Castle had at the University of Phoenix Stadium as well as at other points around town. AT&T folks were kind enough to supply us with plenty of photos of the deployments — we especially like the DAS built in an underground garage near the ESPNZone outlet in Phoenix.

Verizon also said it deployed 13 COWs and upgraded many DAS deployments in the Phoenix area prior to the Super Bowl, and even said it had a team of network technicians on hand to make sure traffic kept running smoothly.

How did it all work out? So far, we haven’t seen any reports of missed cellular connections during Super Bowl weekend (which also included the Waste Management golf tournament in the area, further adding to cellular pressure). What it does make us wonder about is the economic solution in the future to big-crowd wireless traffic concerns, which clearly aren’t limited to inside the event venue anymore. Are more portable deployments the way forward, or will we see more DAS installations that can be upgraded quickly on the fly?

More photos below!

AT&T COW with box on roof

AT&T COW with box on roof

Another AT&T COW

Another AT&T COW

AT&T COW at Wild Horse Pass

AT&T COW at Wild Horse Pass

AT&T COW deployment in downtown Phoenix

AT&T COW deployment in downtown Phoenix

Downtown COW on a roof

Downtown COW on a roof

ESPNZone DAS cabling run

ESPNZone DAS cabling run

Hyatt Gainey Ranch COW

Hyatt Gainey Ranch COW

Extreme, SignalShare team up to bring Wi-Fi to Detroit Red Wings’ Joe Louis Arena

Joe Louis Arena, Detroit. Credit all photos: Dave Reginek / Detroit Red Wings (click on any photo for larger image)

Joe Louis Arena, Detroit. Credit all photos: Dave Reginek / Detroit Red Wings (click on any photo for larger image)

Extreme Networks and SignalShare, which earlier this year collaborated to bring Wi-Fi networks to an NFL stadium and a college football stadium and basketball arena, have scored a new goal, teaming up to bring fan-facing Wi-Fi services to the Detroit Red Wings’ Joe Louis Arena.

Announced today, the deal trails the actual Wi-Fi network, which has been active at the 20.066-seat arena since at least earlier this month. According to Extreme Red Wings fans have already been consuming wireless data from the about 290 Wi-Fi access points currently installed in the venue, with a few more on the way as final network tuning takes place.

Tod Caflisch, director of information technology for the Red Wings, said there had been some previous attempts to bring Wi-Fi into the “Joe,” as it is known locally since opening in 1979, but those efforts didn’t pan out. The latest push, however, found what Caflisch called “an easy choice” in picking the Extreme/SignalShare team to bring Wi-Fi to the stadium, following similar tag-team deals this past year for networks at the Jacksonville Jaguars’ EverBank Field and the University of Maryland’s football and basketball facilities.

“Everybody who we talked to had nothing but great things to say” about the Extreme IdentiFi Wi-Fi technology platform, and its combination with SignalShare’s network optimization skills and its LiveFi audience engagement application. Though there is no mention in the press release about plans to use Extreme’s Purview analytics software or SignalShare’s new LiveFi nGage product suite, some of that may have to do with the fact that the current network at Joe Louis Arena is a bit of a stopgap solution, since the Red Wings are scheduled to move to a brand new home in time for the 2017 season.

Wi-Fi antennas at the "Joe" displaying the cleverly named SSID

Wi-Fi antennas at the “Joe” displaying the cleverly named SSID

From the sounds of happy collaboration that echoed through a joint phone call with representatives from the Red Wings, Extreme and SignalShare, it seems like this is a networking partnership that’s just getting started, with lots of promise for the future. Even though it is a bit of a stopgap network, the Wings are still looking to add features like instant replays and in-game contests via the YinzCam-developed app platform that the Red Wings currently have in use.

“We wanted to put in [a network] that would be economical and flexible, since we knew it was going to be short term,” Caflisch said. But in a few years, he joked, “we’re going to go from the Flintstones to the Jetsons” with the new arena. Extreme and SignalShare, he said, “are a very good group of people, who are interested in our specific solution. They made it easy to move forward with this.”

Norman Rice, senior vice president of corporate development for Extreme Networks, said bringing Wi-Fi to a closed-roof hockey arena was a little bit different project for Extreme, which has made its mark in big, open-air NFL stadium deployments that include Gillette Stadium in New England, Philadelphia’s Lincoln Financial Field, and Seattle’s CenturyLink Field, among others.

Getting Wi-Fi seems a good reason to celebrate and toss an octopus or two

Getting Wi-Fi seems a good reason to celebrate and toss an octopus or two

“But we were able to work very closely with Tod and his team, and we are very pleased to be working with the Red Wings as our first NHL venue,” said Rice. He compared the Red Wings’ owners, the Ilitch family, to the Kraft family in New England, as holding an influential position among league owners, giving Extreme another “strategic reason” to pursue the Wi-Fi deal.

SignalShare founder Joe Costanzo said that he expects hockey crowds to behave in similar fashion to other crowds using mobile devices at large public venues, mainly spending time connecting with friends via social media. “I think it [the fan activity] will be true to what we see across other venues, mainly skewed toward social media,” Costanzo said. “We’ll learn more as we do the official launch.”

The Red Wings’ Caflisch has already started to learn about wireless fan activity at hockey games, which perhaps not surprisingly has shown peaks when the Zamboni is out clearing the ice. “There are also some noticeable [traffic] spikes right after the Wings score,” Caflisch said. “It’s kind of cool to see that.”