First Look: Inside Chase Center, the Golden State Warriors’ new home

The exterior of Chase Center, with its humongous video board. Credit all photos: Brian Nitenson, MSR (click on any picture for a larger image)

The first event is coming up fast, but Mobile Sports Report got a sneak peek inside Chase Center, the new home of the Golden State Warriors, thanks to the photographic efforts of one of our “field scout” team members, Brian Nitenson, who attended a season ticket-holders event this weekend. Our first reaction to the photo stream is simply ‘wow!,’ and we can’t wait until we can see an event there live.

Since the wireless networks aren’t really fully operational yet we don’t have any speed tests from Brian’s visit but from his pictures we can see multiple Wi-Fi and DAS antenna deployments so it’s a safe bet that the connectivity will be first-rate. There is also some hint of advanced technology being used in the concessions department — note the photo of a sign instructing fans toward a credit-card kiosk operation — which makes sense given the main business of the arena’s title sponsor.

Much more coverage from Chase Center to follow this fall, but for now take a look at the NBA’s newest arena, a privately financed jewel on the San Francisco bay.


A good look at the Samsung center-hung scoreboard


One of the under-seat antenna deployments


Kiosk ordering! More good news as technology hits the concession stand

This is what the scoreboard looks like from seats you will never be able to afford

One of the club areas

Part of the striking architecture in the entry area

Antennas painted to blend in

Some interesting gear in the top catwalk areas

Some of the upper level ‘theater box’ seating

Lots of Wi-Fi and DAS antennas visible covering the upper decks

Scoreboard and ribbon board view from seats higher up

A nice view out to the bay

Do I spy Wi-Fi way up high?

A wide look at the big screen

NFS wins $8 M judgement against SignalShare, and $5.7 M judgement against former SignalShare exec

Screen shot of nGage Fan Feed. Credit: SignalShare

UPDATE: Information added to original draft, since MSR now has copies of the actual court documents.

The drama surrounding the fraud charges leveled early last year against former Wi-Fi provider firm SignalShare seems to be reaching a conclusion, with court documents showing that NFS Leasing has been awarded $8 million in damages from SignalShare, and $5.7 million in damages from an ex-SignalShare exec.

To quickly recall the case, SignalShare, a company involved in bringing Wi-Fi networks and associated fan-experience apps to stadiums, was sued by NFS, an equipment leasing company, over a dispute involving allegedly fraudulent leases by SignalShare, and SignalShare’s default on an agreement to pay back money obtained through those leases. Originally NFS sought $7.8 million in damages.

According court documents that are also quoted in a Law 360 report, a judge in Massachussetts federal court granted summary judgement in NFS’ favor Wednesday, with an $8 million judgement against Signal Point Holdings Corp., a SignalShare subsidiary, and a $5.7 million judgement against former SignalShare exec Christopher Barnes. According to court documents, the judge also voided an attempt by SignalShare to move assets between other companies owned by the same owners as SignalShare.

To recap the original story — SignalShare had originally partnered with Wi-Fi gear vendor Extreme Networks on deployments for the Jacksonville Jaguars, the University of Maryland and the Detroit Red Wings, all apparently legitimate deals. SignalShare later touted its Live-Fi nGage suite, a system that was meant to combine content, analytics and advertising links to give venue owners and operators a turnkey method to improve fan engagement and perhaps increase revenue opportunities for large-venue Wi-Fi networks.

According to a previous Law360 story, the lawsuit from NFS Leasing claimed that SignalShare “began requesting financing from NFS for purchasing equipment for fictitious contracts,” using forged, altered and falsified documents for deals that didn’t exist. From that Law360 report, which quotes from the legal complaint:

“[SignalShare] would represent to NFS that it had entered into an agreement with a sports arena or team and would induce NFS to provide funding for the acquisition of the allegedly-needed equipment,” the complaint said.

SignalShare would provide fake or forged invoices for the equipment it allegedly ordered, or provide fictitious serial numbers for items allegedly purchased and installed in the fraudulent contracts, the complaint said.

Between May 20, 2014 and May 21, 2015, SignalShare conned NFS into advancing funds on 10 fraudulent lease transactions to the tune of $4.9 million, the complaint said.

Costanzo charged, then cleared

The case had several twists and turns along the way, including the charging and then exoneration of former SignalShare chief technical officer Joe Costanzo, who was one of the SignalShare execs personally named in the first lawsuit. Costanzo, who ran the technical operations of SignalShare, claimed he was misled by his own company and had filed counter-claims against NFS.

This past August court documents said that NFS Leasing had dismissed all of its claims against Costanzo “without costs to either party.” Costanzo, who had filed a counter-claim against NFS, also dismissed his action.

In the summer of 2016, NFS had announced an auction of SignalShare assets, including such entities as the network lease for providing Wi-Fi to the Golden State Warriors. However, that planned auction was cancelled when SignalShare filed for bankruptcy. Along the way, executives from Extreme Networks have continually refused to comment on any details of their partnership with SignalShare.

Stadium Tech Report: Wi-Fi works well at Golden State Warriors’ Oracle Arena

Solid speedtest in the upper deck seats at Oracle Arena on Feb. 1, 2017, for a Golden State Warriors game. Credit all photos: MSR (click on any photo for a larger image)

Solid speedtest in the upper deck seats at Oracle Arena on Feb. 1, 2017, for a Golden State Warriors game. Credit all photos: MSR (click on any photo for a larger image)

After a year in which the team almost saw its stadium networking lease put up for public auction, the Golden State Warriors seem to have rebounded on the wireless-access front, with an updated network that should hold the Wi-Fi fort until the team moves into its new arena in San Francisco.

Though the team has repeatedly refused to provide any in-depth details on the state of Wi-Fi at Oakland’s Oracle Arena — save to say “there is an Extreme network in the building” — a recent visit by Mobile Sports Report found the fan-facing Wi-Fi network to be more than adequate, with top speeds in locations close to a visible Wi-Fi AP, and acceptable performance even in the upper-deck seating areas. Though we’ve heard scattered reports from friends and fans over the past two years about poor connectivity at Oracle, the current setup should keep fans from a no-signal problem until the team’s new home, Chase Center, is ready for the 2019-20 NBA season.

For those of you who need catching up on the story, the Warriors were one of the early and very visible clients of SignalShare, a company that provided “leased” Wi-Fi networks with a business plan centered mainly around trying to recoup investment via advertising and other marketing plans that used a web and app portal strategy to capture fan eyeballs. Early last year the company that provided financing for the Wi-Fi network gear used by SignalShare filed a lawsuit claiming $7.8 million in damages, including alleged fraudulent deals cooked up by SignalShare.

The legal proceedings eventually led to creditors attempting to stage an auction of SignalShare’s non-fraudulent leases, including the lease to run the Wi-Fi network at Oracle Arena, before a bankruptcy filing put a halt to the planned auction. While SignalShare’s operations remain in limbo, the question for the Warriors was, who would provide Wi-Fi at Oracle for the current NBA season?

Cone of silence around Wi-Fi plans

Perhaps predictably, nobody involved in the sticky situation — including the Warriors’ IT staff, or anyone from Extreme Networks, the gear provider in the SignalShare deal — would comment publicly on the state of the lease, or what was to be done with the Wi-Fi at Oracle. Eventually, the Warriors’ PR department did send an email saying there was an “Extreme network” in place for the current season, but would not comment on performance, or about who was footing the bill for any upgrades or for continued operation.

Splash screen that greets first-time Wi-Fi users

Splash screen that greets first-time Wi-Fi users

A request to visit the stadium for an official look at the network was ignored by the Warriors’ PR team, so MSR decided to buy our own tickets to see what the fan Wi-Fi experience was like. What we found was, it’s pretty good, as long as you don’t mind seeing antennas and APs everywhere you look. From our standpoint, it’s always impressive when teams embrace aesthetics and put in network elements that are architecturally hidden; but by that same token, in an old joint like Oracle, fans could probably care less about looks and are probably happy that there’s connectivity. Especially when the building’s not going to be used for Warriors games two seasons from now.

With a good friend of MSR’s now living in Oakland, we got the full locals Warriors experience, starting with some pre-game libations in fun, funky downtown establishments before getting on BART for a quick trip to the Coliseum station. Getting off there we marched across the long bridge (where you can buy bootleg cans of beer and grilled sausages) to the O.Co Coliseum, then walked around the football/baseball venue on the outside to get to the Oracle Arena entrance.

In a long but quick-moving line outside the doors to Oracle, we didn’t detect any Wi-Fi service. But once inside we quickly found the #WarriorsGround SSID and connected, after being greeted by a splash screen that told us that the free Wi-Fi service was being provided by local ISP Sonic. We were asked for an email address to get logged in, and noted that the email marketing program was through SocialSign.in; previously, this was the kind of fan-facing portal service that SignalShare would provide.

Wi-Fi best right under a visible AP

Speedtest in the concourse bar (and the AP that likely delivered it)

Speedtest in the concourse bar (and the AP that likely delivered it)

Stopping in one of the concourse bar areas before heading up to our MSR-budget seats, we got a strong signal on our first test — 62.78 Mbps on the download side, and 69.11 Mbps on the upload — which we were guessing came from the Extreme AP we could see mounted on the wall just next to one of the bar’s TV sets. Walking around the concourse and up to our upper-deck seats, we still got good readings, one at 46.09/25.67 and another at 37.69/21.64, all near visbile APs that looked like they had recently been attached to false-ceiling tiles (some were noticeably hanging at crooked angles).

In our seats — which were located in the middle of the side of the court, about halfway up the section — the Wi-Fi signal dropped off a bit, but we still got a couple solid marks including one in the 9.26/7.45 range. While that’s not considered “screaming fast” or state of the art, it’s more than enough bandwidth to get basic connectivity things done; we had no problem accessing email or other connected apps.

Looking behind us on the stadium walls, we could see what looked like Wi-Fi APs mounted behind the seating areas, pointing back down into the upper-deck sections. We didn’t see any under-seat or handrail-enclosure AP placements, again probably a predictable thing since it’s unlikely the Warriors would pay for more-expensive infrastructure like that for a building they’ll be leaving soon.

Upper concourse AP visible on the ceiling

Upper concourse AP visible on the ceiling

With the eventual win over the visiting Charlotte Hornets well in hand (the Warriors were ahead 108-83 at the end of the third quarter) we left our seats to grab a hot dog back at the bar, where we got a final reading of 63.90 Mbps down and 71.91 Mbps up. With an early fourth-quarter exit we were able to beat the rush to the convenient Uber pickup area (cleverly located about midway through the walk back to BART, giving you that impulse motivation to spend a few bucks to get out faster) where the cell signal was more than strong enough to complete the app-based reservation.

While the deployment wouldn’t make the cover of a fictional “Hidden Antennas” magazine, our one-take guess is that whatever Extreme did to supplement the old SignalShare network is working for now, with all our readings coming during a typical packed house at “Roaracle” Arena. We didn’t test the DAS signal inside the building, but saw enough legacy DAS antennas to make us think that the internal cell network was well deployed; maybe we willl take up the Warriors on one of the multiple email offers they now send us on a regular basis, and will come back during the playoffs for another stress test! (More pictures from our visit below)

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All kinds of fun places in downtown Oakland. Nasty!

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No Wi-Fi out here but the lines moved quickly, and it was easy to scan digital tickets.

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Close-up of that AP in the concourse bar.

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View from our seats — even though the games are all “sellouts” we had no problem buying these the day of the game from the Warriors’ website. $58 each, not bad, right?

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Wi-Fi APs in white line the back wall of the upper deck. There were some blackened units too but the white ones were more numerous.

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It’s always picture time at Oracle during a break in the action.

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Close-up of one of the concourse APs.

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In Uber on the way back to Oakland. See you next time!

Golden State Warriors’ Wi-Fi network lease part of planned SignalShare assets auction

Screen shot of nGage Fan Feed. Credit: SignalShare

Screen shot of nGage Fan Feed. Credit: SignalShare

The contract covering the operation of the Wi-Fi network at the Golden State Warriors’ Oracle Arena is up for auction, as part of the fallout from a lawsuit involving alleged fraudulent business practices by Wi-Fi deployment concern SignalShare.

UPDATE, 7/7/16: According to the auctioneers, the auction is currently postponed, due to their claims of a bankruptcy filing by SignalShare. More details as we learn more.

SignalShare, which has installed and operated Wi-Fi networks in a number of large sports venues, including arenas used by the Detroit Red Wings, the Houston Rockets, the Sacramento Kings, the University of Maryland and others, is being sued for $7.8 million by NFS Leasing, an equipment leasing company, over a dispute involving allegedly fraudulent leases by SignalShare and SignalShare’s default on an agreement to pay back money obtained through those leases. As part of the ongoing legal proceedings, NFS has apparently scheduled an auction of SignalShare assets it claims, including leases, software code and hardware, for July 14 through Paul E. Saperstein Co., Inc.

So far, Mobile Sports Report has not been able to get any comments on the lawsuit or the auction from SignalShare, NFS, or any of the venues where SignalShare had installed networks. According to the auction site, NFS will make available for auction the contracts between SignalShare and the following list of teams and venues: The Golden State Warriors and Oracle Arena; the Carolina Hurricanes and PNC Arena; the Houston Rockets and Toyota Center Arena; the Detroit Red Wings and Joe Louis Arena; the Jacksonville Jaguars and Everbank Field; the Milwaukee Bucks and Brady Harris Arena; and the Las Vegas Sands Convention Center.

According to sources familiar with some of the SignalShare deals, some of the networks were run under a lease agreement, where the team or venue owners paid SignalShare a monthly fee for operation of the Wi-Fi network, with SignalShare retaining ownership of the actual equipment. According to legal documents filed in the case, NFS provided the financing for many of the existing SignalShare deals, as well as millions more in financing for deals NFS claims never actually existed. So far, there has been no public accounting for where the millions provided by NFS for the allegedly fraudulent leases ended up.

Live-Fi code also up for auction

While the leases are potentially interesting to many possible parties — firms who could take over the network operations, or who might be interested in purchasing the leased equipment — the asset with perhaps the most tangible worth is SignalShare’s “Live-Fi” software, a kind of customer portal program meant to help teams and venues engage more closely with fans and to also facilitate advertising sales. According to legal documents filed in the case, SignalShare owners apparently attempted to transfer the ownership of the Live-Fi code to a subsidiary firm to apparently keep it out of any claim proceedings, a move that was recently blocked when the courts granted an injunction requested by NFS.

Aside from whatever happens in the ongoing legal case and at the auction, for the venues involved the bigger question is more likely what happens to their existing or planned networks. In several of the mentioned deals, including the Jaguars, the University of Maryland and the Detroit Red Wings, SignalShare publicly partnered with Wi-Fi gear provider Extreme Networks; Extreme representatives declined to comment on any specifics of the SignalShare lawsuit.

One common trait shared by several of the SignalShare deals was that they involved Wi-Fi networks at arenas that were scheduled to be replaced or abandoned by the teams in the near future — the Warriors, Kings and Red Wings are all already building or planning to build new stadiums. The SignalShare “leasing” model may have seemed more attractive than spending the potentially millions in upfront costs for a network that may only have been used for a few years. The only thing for sure now is that the future of Wi-Fi at the venues mentioned seems to be on hold until the legal questions around SignalShare’s operations are answered.

AT&T: Hawks, Warriors fans are tops when it comes to DAS data use during championship series

Though we didn’t get a game-by-game breakdown, according to our friends at AT&T the fans for the Stanley Cup Champion Chicago Blackhawks and the NBA Finals Champion Golden State Warriors are also the respective “winners” in their sports for having finals-series games with the most DAS data use.

In a blog post outlining some stats for data usage on AT&T networks on distributed antenna systems (DAS) inside the championship venues, the Chicago fans filling United Center had the single highest DAS total for any game in either sport, with 386 gigabytes crossing the network during the Cup-clinching Game 6 on June 15. Warriors fans captured the highest AT&T DAS total for the NBA Finals with a 249 GB mark on June 7 at Oracle Arena, the Game 2 overtime loss to the Cleveland Cavaliers. Remember, these totals are only for AT&T customers on AT&T networks at those arenas. (Any other carriers who want to report results, you know where to find us!)

We are working to get Wi-Fi totals as well since we know all four venues — Chicago’s United Center, Oakland’s Oracle Arena, Cleveland’s Quicken Loans Arena and Tampa’s Amelie Arena all have Wi-Fi, courtesy of our recent HOOPS AND HOCKEY ISSUE. Now all we need are some final stats, so if the folks at each arena are done celebrating or weeping, send your finals Wi-Fi stats our way.

And… THREE! 🙂

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(photos credit Chicago Blackhawks team site)

NBA stadium tech reports — NBA West, Pacific Division

Editor’s note: The following team-by-team capsule reports of NBA stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE HOOPS AND HOCKEY ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

Reporting by Chris Gallo

NBA WEST: Pacific Division

Golden State Warriors
Oracle Arena
Seating capacity: 19,596
Wi-Fi: Yes (185 APs)
DAS: Yes

The Warriors have the oldest home court in the NBA as Oracle Arena opened almost a half century ago. The age hasn’t stopped Golden State from making upgrades to the arena in the past few seasons with Wi-Fi and DAS available. (In fact, the Wi-Fi network is currently undergoing upgrade during this season). The Warriors are also out front with beacons, now in the second generation of using the technology to power features like store discounts and seat upgrades. The Warriors also remain one of the recognized leaders in all sports in social media outreach.

Los Angeles Clippers
Staples Center
Seating capacity: 19,060
Wi-Fi: Yes
DAS: Yes

Staples centerWhile the Clippers went through an eventful summer last year, the Staples Center was busy improving the fan experience. The 15-year-old facility completed a new LED sports lighting system to the tune of nearly $7.5 million. The conversion to LED lighting allows the Staples Center to save an estimated $280,000 annually in energy costs. Those savings combined with Wi-Fi and DAS deployment from Verizon, help new owner Steve Ballmer in his pursuit to make the Clippers a championship franchise. (Which will have to wait until next year.)

Los Angeles Lakers
Staples Center
Seating capacity: 18,997
Wi-Fi: Yes
DAS: Yes

While there wasn’t much to cheer about on the court this season, Los Angeles Lakers fans still benefited from sharing the Staples Center with multiple professional franchises. The Wi-Fi and DAS systems are among the best in the NBA, and more improvements are scheduled for the arena. The latest planned renovation is a retractable seating system to help the Staples Center more easily complete almost 150 doubleheader games each year between the Lakers, Clippers, LA Kings, and Sparks.

Phoenix Suns
US Airways Center (Talking Stick Resort Arena)
Seating capacity: 18,422
Wi-Fi: Yes (300+ APs)
DAS: Yes (325 antennas)

Verizon and the Phoenix Suns agreed to a long-term extension this fall to make the arena fan-friendly for years to come. Verizon plans to install beacons, and allow fans to keep tickets and arena credit in a “wallet” directly on their mobile devices. The upgrades will coincide with a name change of the arena. A Phoenix-area tribe purchased the naming rights in December. With its new moniker, Talking Stick Resort Arena will take over the rights from the US Airways for the 2015-16 season.

Sacramento Kings
Sleep Train Arena
Seating capacity: 17,317
Wi-Fi: Yes (90+ access points)
DAS: Yes

The Sacramento Kings broke ground on their new $477 million downtown arena this fall. The franchise plans to open the new arena in time for the 2016 season, and to make a splash in stadium technology. The Kings are aiming to have more per capita connectivity than the 49ers’ Levi’s Stadium. Bold. And to prepare for the new arena, Sacramento is using the aging Sleep Train Arena to experiment with new technologies. In limited pockets, the Kings took advantage of their partnership with SignalShare to make the team app more location-specific and gather data of fans’ habits that will be useful for the opening of the new arena.

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