NFL Stadium Tech Reviews — AFC North

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC NORTH

Reporting by Paul Kapustka

M&T Bank Stadium. All photos: Baltimore Ravens (click on any photo for a larger image)

M&T Bank Stadium. All photos: Baltimore Ravens (click on any photo for a larger image)

Baltimore Ravens
M&T Bank Stadium
Seating Capacity: 71,008
Wi-Fi – Yes
DAS – Yes

Extreme Networks picked up another NFL win this offseason, being selected to provide the Wi-Fi network gear for the Baltimore Ravens M&T Bank Stadium.

According to press releases from the team and Extreme, Extreme will install approximately 800 Wi-Fi APs to provide wireless service to the seating and concourse areas of the stadium. The $6.5 million network will be designed and deployed by integrator PCM Inc. of El Segundo, Calif., and the team app will be developed by YinzCam. According to the Ravens M&T Bank Stadium has a seating capacity of 71,000 for football.

The Ravens are also unveiling a new 3-D video system called freeD that the team said shows replays from every possible angle, like the replays seen on newscasts that can circle around the field of view.

Cincinnati Bengals
Paul Brown Stadium
Seating Capacity: 65,515
Wi-Fi – Yes
DAS – Yes

After putting Wi-Fi from Extreme Networks into Paul Brown Stadium for last season, the Bengals announced an additional $20 million in improvements for 2015, including newer, larger video boards. A TE Connectivity DAS in already in place, and the Wi-Fi network went through some upgrades especially in the stadium’s canopy level.

Cleveland Browns
FirstEnergy Stadium
Seating Capacity: 73,200
Wi-Fi – No, planned for 2015
DAS – Yes

While the Cleveland Browns continue to add improvements to FirstEnergy Stadium, Wi-Fi is not yet installed; according to news reports it should be available by the end of the 2015 season.

Pittsburgh Steelers
Heinz Field
Seating Capacity: 65,500
Wi-Fi – Yes/limited (club and suite areas only)
DAS – Yes

With room for 3,000 more fans in Heinz Field this season thanks to some offseason construction work, more Steelers fans than ever will be able to cheer on the Black and Gold.

Wi-Fi access, however, remains limited, not available in the full bowl but only in the FedEx Great Hall and the West Main Concourse. Clubs and suites also have free Wi-Fi, and the team said customer service reps will be available to deal with issues.

Wi-Fi stats left on the bench in RootMetrics’ baseball stadium network performance scores

The folks at RootMetrics have another network research project out, one that claims to determine the best wireless connectivity in all the U.S. Major League Baseball stadiums. However, the report doesn’t include Wi-Fi network performance in any of its scoring processes, and it doesn’t publicly reveal the limits of its network tests, which are based on just one day’s results from a handful of devices in each venue and do not include any results from Apple iOS devices.

According to the RootMetrics survey, Fenway Park in Boston ended up atop their results, with strong scores for all the four major U.S. wireless carriers, a list that includes AT&T, Verizon Wireless, Sprint and T-Mobile. But the caveat about those “scores” is that they are composite results devised by RootMetrics itself and not a direct reflection of numerical network performance.

At Fenway, for instance, RootMetrics’ own results show that T-Mobile’s median upload and download speeds are 3.0 Mbps and 3.5 Mbps, respectively, while Verizon’s are 20.7 Mbps and 13.0 Mbps. Yet RootMetrics gives T-Mobile a third place at Fenway with a 89.5 “Rootscore,” compared to Verizon’s winning mark of 97.9, meaning that in RootMetrics’ scoring system a network six times as fast is only 10 percent better.

While it’s not included in the scoring or ranking, the Wi-Fi network at Fenway as measured by RootMetrics delivered speeds of 23.1 Mbps down and 22.0 up, besting all the cellular networks in the stadium. In its blog post RootMetrics does not explain why it doesn’t include Wi-Fi networks in its network measurements or scoring, even though its testing does show Wi-Fi performance at individual stadiums. Over the past year, Major League Baseball led a $300 million effort to install Wi-Fi networks in all MLB parks.

Unlike its metro-area tests, where RootMetrics uses “millions of data points,” the baseball stadium tests were calculated using just one device from each carrier — and all are Android-based, since RootMetrics’ internal testing system doesn’t run on iOS devices. And while RootMetrics said that for its results each park was visited “at least once,” in going through all 29 stadium reports there was only a single visit date mentioned for each one. RootMetrics also did not visit Rogers Centre in Toronto, home of the American League’s Blue Jays.

Keeping the Wi-Fi hidden: AT&T Stadium perfects the art of Wi-Fi AP concealment

Wi-Fi antennas visible under the 'shroud' covering the outside of the overhang at AT&T Stadium. Photo: Dallas Cowboys (Click on any photo for a larger image)

Wi-Fi antennas visible under the ‘shroud’ covering the outside of the overhang at AT&T Stadium. Photo: Dallas Cowboys (Click on any photo for a larger image)

Since they like to do everything big in Texas, it’s no surprise that the IT team at AT&T Stadium has taken the art of Wi-Fi access point concealment to new heights.

To just above the first and second seating levels of the stadium, that is.

Even though the venue has more Wi-Fi APs than any sports stadium we’ve ever heard of, trying to find any of the 1,900 permanently installed APs is a tough task, thanks to measures like the fiberglass shrouds that circle the stadium just above the first and second seating levels. Underneath those custom-built coverings are numerous Wi-Fi APs, DAS antennas and even cameras, all contributing to the high level of connectivity inside AT&T Stadium while remaining invisible to the visiting fan’s eyes.

“The philosophy throughout the stadium is for a clean, stark look,” said John Winborn, chief information officer for the Dallas Cowboys Football Club, which is the primary tenant of the venue. “That’s a high standard, and that is a real challenge for us when it comes to Wi-Fi and DAS.”

In just about every stadium network deployment we write about, concealment and aesthetics are always one of the top concerns, especially when it comes to Wi-Fi access points and DAS antennas. For some reason, the physical appearance of an obvious piece of technology evokes strong reactions, even as other necessary structural items are ignored.

(Editor’s note: This story is an excerpt from our most recent Stadium Tech Report, the PRO FOOTBALL ISSUE, which is available for FREE DOWNLOAD right now from our site. In the report our editorial coverage includes a profile of the new Wi-Fi network at Green Bay’s Lambeau Field and team-by-team profiles of Wi-Fi and DAS deployments at all 31 NFL stadiums. Get your copy today!)

Under-seat Wi-Fi AP at AT&T Stadium. Photo: Dallas Cowboys

Under-seat Wi-Fi AP at AT&T Stadium. Photo: Dallas Cowboys

A clean, sleek look at the house that Jerry built

As one anonymous commentator at this summer’s SEAT conference noted, “stadium supervisors don’t ever care about seeing a 4-inch pipe, but leave one antenna out and they go crazy.” And whoever that stadium person is, he or she probably has a kindred soul in Dallas Cowboys owner Jerry Jones.

An unseen antenna is Jerry Jones’ favorite kind. Winborn said that AT&T Stadium embraces design in all things visible, noting that the “clean look” idea extends to advertising inside the seating bowl, where the only permanent signs are located in the end zone areas.

“We’re very conscious of the aesthetics here,” Winborn said. “Everyone here sees the benefit of what a great looking building can be. And it all starts with [Jerry] Jones.” Jones’ ideas, Winborn said, “are a major influence on everything we do.”

What that means when it comes to Wi-Fi is that while the stadium always aims to be the best-connected venue around – for this football season, AT&T Stadium will have 1,900+ permanent Wi-Fi APs and another 100 or so available for temporary placements – it also aims to hide the physical gear as much as possible. In suites and hallways there is the natural solution of putting antennas behind ceiling panels, but in the seating bowl, Winborn said, “we don’t have a lot of areas to hide them. We’ve had to become pretty clever about ways to hide APs.”

Two years ago, when the stadium’s AP count was going up from 750 to 1,250, the idea came about to design a custom fiberglass “shroud” that would circle the arena on the front of the overhangs above the first and second seating levels.

A row shot of the under-seat APs. Photo: Dallas Cowboys

A row shot of the under-seat APs. Photo: Dallas Cowboys

“We’re very conscious of the aesthetics here,” Winborn said. “Everyone here sees the benefit of what a great looking building can be.

Winborn said one of the IT staff members had contacts in the manufacturing world, which helped the Cowboys build a slighly convex design that wouldn’t be readily apparent to the untrained eye, yet be big enough to house Wi-Fi and DAS gear all the way around the bowl.

Winborn said the shroud and its underlying gear were installed during one of the recent off-seasons, taking about a couple months – and the final result was so good that Winborn says he needs to use a laser pointer to show interested parties exactly where the equipment shroud sits. Since it’s fiberglass the shroud is somewhat easy to move to allow administration and maintenance of the equipment, but the seamless flow of the structure around the bowl may just be the most elegant AP hiding strategy in the short history of stadium Wi-Fi.

But even with the shrouds there was still a need for more new placements, especially in the middle of the open seating areas. So last year the AT&T Stadium team started deploying under-seat AP enclosures, working with design teams at the AT&T Foundry program to build a custom unit that is much smaller and unobtrusive than other under-seat AP enclosures currently in use.

“We worked with the AT&T Foundry and went through [testing] about a half-dozen models,” Winborn said, before finally arriving at a design that worked well and stayed small. “It’s about the size of a small cigar box,” said Winborn of the under-seat APs, 300 of which were installed in the 100-level seating last year. Another 250 are being installed for this year up in the 300-level seating, he said.

Winborn credited the early use of under-seat APs by the IT team at AT&T Park in San Francisco as a welcome guide.

Here's the big bowl that needs to be filled with Wi-Fi. Photo: Paul Kapustka / MSR

Here’s the big bowl that needs to be filled with Wi-Fi. Photo: Paul Kapustka / MSR

“I talked to the Giants and Bill [Schlough, the Giants’ CIO] and had my concerns” about under-seat APs, Winborn said. “But after they did it and had only one complaint in 2 years, that raised my comfort level.”

Like the Giants’ under-seat APs, the ones in AT&T Stadium are designed to be as maintenance-free as possible, so that they can be steam washed and not harmed by spills or any other physical interactions. Winborn said the Cowboys have even started putting sealant and paint over the top of the under-seat APs, “so they look just like a bump.”

With 1,900 to 2,000 APs available, it might seem like the AT&T Stadium IT crew has enough APs for now, so they can relax a bit when it comes to finding new ways to hide Wi-Fi gear. But Winborn knows the next surge is probably right around the corner (including early results from this season showing 4+ terabytes of Wi-Fi use).

“Everything we are giving the fans [in Wi-Fi bandwidth] they are gobbling it up, pretty quickly,” Winborn said.

Rangers fans lead postseason baseball DAS usage on AT&T networks

Screen Shot 2015-10-14 at 11.43.57 AMFans at the Texas Rangers’ Globe Life Park in Arlington have so far topped the charts for cellular traffic totals on AT&T networks during baseball’s postseason, with an average of 992 gigabytes of data used in two games played.

Across all the series, DAS totals for postseason play showed big leaps in data use compared to regular-season totals, in one case almost six times as much. And while you can’t really compare apples to oranges it looks like DAS traffic for games this year might eclipse last year’s record wireless traffic totals at places like AT&T Park.

According to statistics provided by AT&T, game 3 of the divisional series between the Rangers and the Toronto Blue Jays saw 1,109 GB of data move across the AT&T DAS network at Globe Life Park, the highest single-game DAS total across all baseball venues this fall. Remember, stats mentioned here are ONLY AT&T customer traffic on AT&T networks in the stadiums mentioned. According to AT&T, the 992 GB average of the two games so far in Arlington are 51 percent higher than the average DAS use from the season’s opening series back in the spring.

Over in the National League, AT&T customers at Citi Field in New York used 617 GB of data during game 3, which AT&T said was an increase of 600 percent compared to average use during the Mets’ season-opening series. At games 1 and 2 in Dodgers Stadium, AT&T saw an average of 532 GB of data used per game, a 34 percent jump from the season-opening average in Chavez Ravine.

Game 3 in the Chicago Cubs vs. St. Louis Cardinals at Wrigley Field saw 500 GB of data used, a 120 percent jump compared to the season-opening series (which may be skewed since Wrigley was still undergoing construction at that point). For games 1 and 2 in Busch Stadium in St. Louis the AT&T networks saw an average of 586 GB per game, with 617 GB used during game 2.

For the Royals-Astros series, AT&T did not have any stats for games in Kansas City (perhaps because the Kauffman Stadium DAS is still being deployed) but for game 3 and 4 in Minute Maid Park in Houston AT&T saw an average of 237 GB per game.

Cowboys fans at AT&T Stadium use 4.295 TB of Wi-Fi during Sunday’s game

Dallas fans cheering on the Cowboys Sunday. Photo: DallasCowboys.com

Dallas fans cheering on the Cowboys Sunday. Photo: DallasCowboys.com

It’s no fun to try to take on Tom Brady and the New England Patriots when your star quarterback and receiver are sidelined with injuries. But watching an undermanned team didn’t keep Dallas Cowboys fans from using a whole lot of Wi-Fi at AT&T Stadium Sunday, as statistics from AT&T show that 37,173 unique users consumed 4.295 terabytes of Wi-Fi data during the contest.

UPDATE, 10/20: We just heard from the AT&T network folks who told us that an additional 1.517 TB of data was used on the AT&T DAS network at the same game. So that’s nearly 6 TB of wireless data (and probably more with the other carrier DAS traffic added in) for a regular-season game… !

This is the second time this season that the defending Super Bowl champs helped run up a big wireless score when visiting an enemy arena. While we don’t have DAS stats yet for Sunday’s game (a 30-6 New England victory) it’s a good guess that 4+ TB is the “new normal” for big-ish regular season games at pro or college venues with high-fidelity Wi-Fi networks. Maybe it’s just a “the Patriots are in town” thing but we are betting we’ll see a lot more 4+ TB games around the country this football season.

Also according to AT&T, there was a peak concurrent user number of 25,551 connections Sunday, when combined with the 37,173 unique users is a pretty healthy user percentage out of the 93,054 in attendance. If you want to read a good story about how the IT team at AT&T Stadium got creative about hiding some of the almost 2,000 Wi-Fi APs they use inside the venue, download our latest report which has a feature all about those techniques.

That's sunlight, and not visible Wi-Fi beams, at AT&T Stadium. Photo: DallasCowboys.com

That’s sunlight, and not visible Wi-Fi beams, at AT&T Stadium. Photo: DallasCowboys.com

Wireless Whispers: Montreal Canadiens get Avaya Wi-Fi; Chargers, Clemson lead latest AT&T DAS totals

Screen Shot 2015-10-09 at 11.07.33 AMThe Montreal Canadiens will have Wi-Fi for fans in the 21,000-seat Bell Centre this season, thanks to a deployment from Avaya.

We haven’t yet had a chance to speak with the Canadiens’ IT folks, but according to a press release from Avaya the deployment has nearly 500 Wi-Fi access points, “ensuring that visitors get Wi-Fi no matter where they are in the facility.” Any visitors to games this year, please let us know if that connectivity is so!

Looking over the Avaya press materials, it appears that the Bell Centre (CentreBell?) has been a customer of Avaya technology for some time now, as the company said the stadium also uses Avaya’s Fabric Connect at the network core, as well as “an Avaya telephony platform on Avaya Aura Contact Centre.” (Is it only called “contact centre” in Canada?) We’ll keep an eye on the Bell Centre/CentreBell to see if the Avaya team is able to power any new fan engagement features thanks to the new wireless network.

As far as we know, this is the first public confirmation of an Avaya Wi-Fi network in an NHL arena. And while it’s not yet been publicly announced, we know from sources close to the company that Avaya is also behind a new Wi-Fi network at the Pepsi Center in Denver, home of the Colorado Avalanche and Denver Nuggets; more on that deployment coming soon! Of course, Avaya built the Wi-Fi network at the new San Jose Earthquakes’ soccer pitch, Avaya Stadium.

Chargers, Clemson top AT&T DAS stats for Oct. 3-4 weekend

Exciting football games seem to go hand in hand with lots of DAS network usage — at least that seems to be the case after viewing another week of statistics from the folks at AT&T’s stadium DAS department. According to AT&T, fans at San Diego’s Qualcomm Stadium used the most DAS traffic at NFL games the weekend of Oct. 3-4, with 1.130 terabytes of DAS traffic consumed during the Bolts’ 30-27 win over the Cleveland Browns. Remember, these stats are ONLY for AT&T network traffic ONLY at the stadiums where AT&T has a DAS deployment. So there may be other stadiums that have higher DAS stats, but ONLY AT&T sends us DAS data, so… you see the scores we get. New Orleans’ Superdome was second that weekend with 965 GB, followed by Levi’s Stadium in Santa Clara, Calif., where fans at the Niners-Packers game used 835 GB of DAS data (in addition to the 2.12 TB of Wi-Fi data).

On the college side, the orange britches of the Clemson Tigers were successful once again, as Clemson defeated then-No. 6 Notre Dame 24-22 in a nail-biter. Fans at the 81,500-seat Memorial Stadium used a whopping 1.475 TB of wireless data, according to AT&T. In second on the college stats that weekend was Texas A&M’s Kyle Field with another big number, 1.116 TB of data used.