Stadium Tech Report: AT&T brings Wi-Fi and IPTV to Wisconsin’s Camp Randall Stadium

Screen Shot 2014-08-12 at 12.36.29 PMThe University of Wisconsin’s Camp Randall Stadium, a facility built before those things called telephones were in widespread use, is finally getting the technology it needs to let current-day mobile devices stay connected: A high-speed Wi-Fi network and a stadium-wide IPTV system, which will both be deployed by AT&T before the first kickoff this fall.

While few people probably had any kind of working telephone when Camp Randall was built in Madison, Wisc., in 1917, things are a lot different now, as most people own at least one mobile device. Prior to this season, visitors to the 80,321-seat Camp Randall experienced the frustration familiar to many who visit crowded public spaces: the dreaded “no signal” notice, or calls or texts that went nowhere.

“If you worked in the stadium, on game days it was hard to get online, or even send a text,” said Justin Doherty, Wisconsin’s associate athletic director for external relations, in a recent phone interview. According to Doherty, recent fan surveys showed that improving wireless service was a top request. After issuing an RFP, Wisconsin chose AT&T as its partner in the reported $6.2 million networking project, which will also include the deployment of 700 high-definition TV screens throughout the stadium. On the Wi-Fi side, AT&T will provide a 10 Gigabit backbone connection and will install approximately 750 Wi-Fi access points throughout the facility.

Wi-Fi access point at Camp Randall Stadium. Credit: University of Wisconsin

Wi-Fi access point at Camp Randall Stadium. Credit: University of Wisconsin

Combining Wi-Fi with DAS

Though AT&T executives have stated publicly that DAS can sometimes take care of all the connectivity needs in a stadium, the phone provider giant also said that installing DAS and Wi-Fi together can create “the optimal user experience” by allowing both technologies to do what they are best at. In the stadium network world, that usually means allowing DAS to handle simpler communications like phone calls and texts, while allowing Wi-Fi to handle heavier bandwidth loads, like streaming video.

In a somewhat interesting twist, AT&T — which has deployed numerous DAS systems in stadiums — does not run the DAS at Camp Randall Stadium. According to Doherty, the Camp Randall DAS is run by Crown Castle, with AT&T and Verizon as customers. The AT&T Wi-Fi installation, however, will significantly increase the amount of available wireless bandwidth, taking a lot of congestion away from the cellular network as a critical first task.

Beyond providing pure bandwidth, Wisconsin doesn’t yet have solid plans on how it expects to use the Wi-Fi network. Doherty said that innovative ideas like instant replay and food-ordering apps being installed at some other venues are things Wisconsin will be looking to deploy in the near future.

“There’s a lot on the plate, but we want to walk before we run,” Doherty said. “We’re going to be in a little bit of a learning mode [early on], trying to understand how to run the network. By the seventh game [this season] we should be a lot better.” According to Wisconsin and AT&T, the network is expected to be ready by the time of the first home game this season, Sept. 6 vs. Western Illinois.

AT&T taps Cisco for Wi-Fi and video

IPTV install at Camp Randall Stadium. Credit: University of Wisconsin

IPTV install at Camp Randall Stadium. Credit: University of Wisconsin

Though it wasn’t spelled out in the press release, Doherty said that AT&T will be using Cisco Wi-Fi hardware, along with Cisco’s StadiumVision system to provide the video feeds to the in-house digital displays. One of the features of the StadiumVision system that is of great interest to Doherty is the ability for administrators to split the screen in different ways, such as including an L-shaped advertising border around the edges. Though in the future that might be used to sell advertising, Doherty said Wisconsin will most likely use the displays to promote other sports.

“You might see a game feed on the main part of the screen, and then in the L-wrap area we might promote ticket sales for hockey games,” Doherty said. “We also might use it for social media feeds. We’re going to be heavy on internal messaging this fall.”

According to Doherty, the Wisconsin IT team scouted some other school and pro facilities to get ideas of how to best implement wireless deployments. Among the venues visited were the Rodgers Centre, home of the Toronto Blue Jays, and Sports Authority Field at Mile High in Denver, home of the Denver Broncos.

“All those people we visited were very helpful,” Doherty said. “You have to pull little pieces from what they have done, and make it your own.”

And then, you have to let the fans know that it’s OK to try to use their phones in one of the nation’s oldest sporting facilities.

“We want people to know the network is there, and we’re going to actively promote it,” Doherty said. “We’ll have signage and we have a good greeting services staff who will be armed with the information on how to get on the network. We’re going to do everything we can to get people connected.”

CORRECTION: An earlier version of this post incorrectly identified Aruba Networks as the Wi-Fi gear provider for the Camp Randall Stadium project. MSR regrets the error.

Wi-Fi APs seen above the seating area. Credit: University of Wisconsin.

Wi-Fi APs seen above the seating area. Credit: University of Wisconsin.

Stadium Tech Report: MLB stadium technology reports — AL East

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report for Q2 2014, which focuses on Major League Baseball. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AL EAST

Reporting by Chris Gallo

Boston Red Sox
Fenway Park
Seating Capacity: 37,493 (night), 37,065 (day)
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

Fenway Park is one of the iconic ballparks in all of sports. It first opened more than 100 years ago, but today it remains a great place to catch a ballgame. Meru Networks outfitted the historic park with Wi-Fi in 2012. Combined with Verizon DAS antennas, Red Sox fans can connect at once while watching the reigning World Series Champions.

Thanks to the solid network, fans can stroll down Yawkey Way using the MLB At the Ballpark app to receive discounts on Red Sox gear and stream video from the Green Monster. This makes the Fenway Park experience even more memorable.

New York Yankees
Yankee Stadium
Seating Capacity: 49,642
Wi-Fi: No for full park; Yes for luxury suites
DAS:Yes
Beaconing: No

Despite opening in 2009 and with money to finance a monster payroll every year, the New York Yankees have yet to bring free Wi-Fi to fans in the new Yankee Stadium. It’s somehow fitting that Wi-Fi is available to fans in luxury suites and to employees. Call Costanza! We want Wi-Fi!

For a team that once banned iPads at its stadium, the Yankees are still behind in the division when it comes to stadium connectivity.

Toronto Blue Jays
Rogers Centre
Seating Capacity: 48,282
Wi-Fi: No for full park; Yes for luxury suites
DAS:Yes
Beaconing: Yes

The Toronto Blue Jays call the Rogers Centre home, but do not benefit from the sponsor’s service. Rogers is one of the largest telecommunications providers in all of Canada, but the Blue Jays do not deliver free public Wi-Fi to all fans.
Wi-Fi is available only in limited seating areas. There are DAS antennas installed and the Rogers Centre is experimenting with iBeacons. But Blue Jays representatives said that fans can expect an expansion of the network throughout the stadium in the near future.

Tampa Bay Rays
Tropicana Field
Seating Capacity: 31,042
Wi-Fi: Yes, 250 access points
DAS: Yes, 680 antennas
Beaconing: No

Lightning struck a transformer near Tropicana Field earlier this year causing a 19-minute delay between the Orioles and Rays. From catwalks that remain in play to blackouts, the stadium has a colorful history. Despite the odd quirks, the indoor stadium does offer free Wi-Fi. Rays’ fans are greeted with 250 Wi-Fi access points and 680 DAS antennas at the Trop.

Baltimore Orioles
Oriole Park at Camden Yards
Seating Capacity: 45,971
Wi-Fi: No
DAS: No
Beaconing: No

Opened in 1992, Oriole Park
at Camden Yards does not yet provide free Wi-Fi or DAS to fans. The Maryland Stadium Authority, who owns the ballpark, assures us that the organization is in discussions about how to proceed. A ball- park that’s been to home to historic games, Camden Yards would be a great place to share memories with increased connectivity.

To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

Citrus Bowl taps Mobilitie for stadium DAS

The Orlando Citrus Bowl Stadium, which is undergoing a massive renovation, will have a distrubuted antenna system (DAS) deployment from Mobilitie when the facility re-opens, sometime later this fall. According to a press release Tuesday from Mobilitie, the neutral-host deployment will be part of a $207.7 million reconstruction of the Orlando, Fla., facility, which originally opened in 1936.

While its namesake event has been known as the Capital One Bowl since 2002, the plan behind the renovation is to remake the Citrus Bowl into a new-era stadium complete with party decks, suites, and of course improved cellular connectivity, all necessary items if the facility is to succeed in its goals of attracting neutral-host football games, bowl games and other large-scale events.

We will try to get an interview with the Citrus Bowl folks to hear more about their connectivity plans, but for the meantime here’s the prepared statement from the press release:

“When fans come to the Citrus Bowl, they expect an all-around amazing experience,” said Orlando Venues Executive Director Allen Johnson. “We understand how important it is for our fans to stay connected, so we took the steps necessary to make their wireless experience just as important as the event itself. We selected Mobilitie because they were willing to tailor the DAS installation to meet our needs specifically and to design a neutral system that all wireless carriers can connect to, ultimately providing a spectacular wireless experience for all who attend.”

Stadium Tech Report: MLB stadium technology reports — AL Central

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report for Q2 2014, which focuses on Major League Baseball. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AL CENTRAL

Reporting by Chris Gallo

Minnesota Twins
Target Field
Seating Capacity: 39,50
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

Target Field, the downtown home of the Minnesota Twins. Credit: Minnesota Twins

Target Field, the downtown home of the Minnesota Twins. Credit: Minnesota Twins

Host of the 2014 All-Star Game, the Minnesota Twins are making necessary upgrades this season to accommodate fans and media for the midsummer classic. Target Field is outfitted with stadium-wide Wi-Fi, as well as a DAS from InSite Wireless and TE Connectivity.

Because Target Field is in downtown Minneapolis, the Twins are forced to be creative in how they deliver new DAS antennas in the stadium. The stadium has gone through a series of reconfigurations to put DAS gear in the right place. A ballpark that is just 4 years old, the Twins’ upgrades are proof that organizations must continually improve their stadium networks to bring the best experience to fans.

Chicago White Sox
U.S. Cellular Field
Seating Capacity: 40,615
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

With a name like U.S. Cellular Field, it’s no mistake fans are well connected at White Sox games. In 2012, the Chicago White Sox partnered with Boingo Wireless to bring free Wi-Fi to the stadium.

A couple years later, the White Sox have capitalized on a deal with Comcast to bring the XFinity Zone to U.S. Cellular Field. This 2,220 square foot area is the perfect place to grab food, drink, and stay connected with an interactive social media wall.

Detroit Tigers
Comerica Park
Seating Capacity: 41,681
Wi-Fi: No
DAS: No
Beaconing: No

The Detroit Tigers have more than a few screenshots floating around the internet with SSIDs and passwords for their media networks. Unfortunately, it’s hard for Tigers fans to share their tweets the next time Miguel Cabrera drives in a run. That’s because there is still no public Wi-Fi or a DAS for Tigers fans.

Cleveland Indians
Progressive Field
Seating Capacity: 43,545
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

Recognized as one of baseball’s most Twitter-friendly teams, the Cleveland Indians have featured a social media suite at Progressive Field. But rather than limiting to one area at the ballpark, the Indians have brought Wi-Fi and DAS to all of Progressive Field this season.

The Indians teamed up with Verizon Wireless to deliver DAS antennas and Wi-Fi. And now with iBeacons installed in the stadium, Indians’ fans receive exclusive deals when walking through Progressive Field.

Kansas City Royals
Kauffman Stadium
Seating Capacity: 37,903
Wi-Fi: No
DAS:Yes
Beaconing: Yes

Kansas City is home to one of the fastest internet connections in the world with Google Fiber now available in some neighborhoods. However, the Royals still do not deliver free Wi-Fi to fans. There are the famous outfield fountains, which deliver fun shows at every game. Still, it’s hard to send out a selfie of yourself dancing in the fountains without Wi-Fi.

To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

Stadium Tech Report: MLB stadium technology reports — AL West

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report for Q2 2014, which focuses on Major League Baseball. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AL WEST

REPORTING BY CHRIS GALLO

Houston Astros
Minute Maid Park
Seating Capacity: 40,963
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

One of the first professional organizations to charge for Wi-Fi, the Houston Astros allowed four hours of service for $3.95 in years past. Those days are long gone, and now the refugees from the NL deliver free AT&T Wi-Fi throughout Minute Maid Park. Like other parks around the league, the Astros are also testing the iBeacon technology in the park this year.

Seattle Mariners
Safeco Field
Seating Capacity: 47,476
Wi-Fi: No
DAS:Yes
Beaconing: Yes

Owned by Nintendo of America and the home of Microsoft, it’s baffling the Seattle Mariners do not yet offer free Wi-Fi at Safeco Field. The ballpark has experienced several upgrades over the past year including a new wine bar on the main concourse and baseball’s biggest video board, yet no public Wi-Fi.

However, Safeco Field is participating with MLB and has iBeacons installed. Fans can receive text updates when new seats are available and upgrade tickets with the MLB At the Ballpark app.

Oakland A’s
Oakland-Alameda County Coliseum
Seating Capacity: 35,067
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

After reaching the playoffs in 2012, it became obvious the Oakland Athletics needed a stronger Internet connection to support four times the amount of media members covering the team. A year later, Comcast delivered free Wi-Fi to Oakland-Alameda County Coliseum.

One of the oldest stadiums and lowest salary totals in all of baseball does not mean the gameday experience is antiquated. With iBeacons installed throughout the Coliseum, A’s fans can upgrade seats with one tap of their fingers by using the MLB At the Ballpark app.

Texas Rangers
Global Life Park in Arlington
Seating Capacity: 48,114
Wi-Fi: No
DAS: No
Beaconing: Yes

The Texas Rangers are one of 20 teams experimenting with iBeacons in Global Life Park in Arlington. Unfortunately, other than beaconing-specific apps, connectivity will likely still be difficult without free Wi-Fi or DAS in the stadium. What comes first – free Wi-Fi in the ballpark or a Yu Darvish no-hitter? (editor’s note: Bet on Darvish!)

Los Angeles Angels of Anaheim
Angel Stadium of Anaheim
Seating Capacity: 45,050
Wi-Fi: Yes
DAS:Yes
Beaconing: No

Angel Stadium received free public Wi-Fi just in time for the start of the 2014 season. Courtesy of integrator firm 5Bars Inside, fans of the Angels are promised to experience faster load times and easier communication through their devices. No iBeacons yet, but the Angels expect to continue to improve the network in the coming years.

To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

Extreme, SignalShare team up for Wi-Fi deployment at Jacksonville Jaguars’ EverBank Field

Screen Shot 2014-08-08 at 1.24.04 AMExtreme Networks and SignalShare are teaming up to bring a full-featured Wi-Fi deployment to the Jacksonville Jaguars’ EverBank Field for the coming NFL season, in what is perhaps a sign that teams may already be seeking more than just pure connectivity when it comes to putting Wi-Fi in stadiums. In a press release Friday (which was actually pre-announced by the Jaguars on Wednesday), the companies said they have entered into a strategic partnership that will bring both high-density Wi-Fi as well as advanced analytics and network-monetization opportunities to the Jaguars and their 67,246-seat stadium in Jacksonville, Fla.

Extreme is no stranger to the NFL, with deployments of its “IdentiFi” Wi-Fi gear and analytics software already working at the New England Patriots’ Gillette Stadium and at the Philadelphia Eagles’ Lincoln Financial Field. Last month, Extreme announced it would be the primary provider of Wi-Fi services for the Tennessee Titans’ LP Field.

But at Jacksonville, Extreme will be partnering with the much smaller SignalShare, a Raleigh, N.C., concern that has both Wi-Fi integration and deployment expertise, as well as an “audience engagement platform” called “Live-Fi” that the company says “leverages real-time analytics and dynamic messaging to deliver location-aware customized content – including offers, discounts and call-to-actions – to attendees’ mobile devices during events.” SignalShare says it has systems at work for sports clients including the Sacramento Kings, Houston Rockets, and Indiana Pacers, and has also deployed its systems at other large venues and events, including the U.S. Open tennis tournament and several large outdoor concert venues.

New huge video boards at EverBank Field

New huge video boards at EverBank Field

New network, huge video boards… and pools!

Even though much of the sports-tech world is watching the San Francisco 49ers’ technology deployments at the brand-new Levi’s Stadium, the combination of the Extreme/SignalShare network and other enhancements like the two new humongous LED screens at EverBank (and perhaps the two pool party areas) may make the Jaguars’ stadium another tech jewel in the NFL realm. To us the most interesting part of the partnership is its potential to empower network monetization schemes, either through targeted mobile-ad insertions, or some deeper analytic- or location-based network awareness. Though many stadium deals typically involve multiple “silent” partners who do lots of work with little to no public recognition, the very public announcement of this partnership also shows perhaps a maturation of the industry at large in allowing credit (and profits!) to be more equally shared. Let’s see what happens in the near future, eh?

We’ll do our best to get a deeper profile of the hows and whys of the deployment in the near future, but for now some bullet points from the press release should help get the conversation started. According to Extreme and SignalShare, here are some of the key points about the coming deployment:

● Extreme Networks and SignalShare will install the 802.11ac high-density IdentiFi Wireless solution for outdoor venues to provide Wi-Fi access free of charge to all fans at EverBank Field.
● The Extreme Wi-Fi system is designed to allow fans at EverBank Field, which has a seating capacity of over 67,000, the bandwidth to concurrently access and use multimedia applications without interruption.
● Extreme Networks technology will power a dedicated social hub and moderated social feed that will display relevant content from Instagram and Twitter.
● SignalShare’s LiveFi digital network enables the Jaguars to engage and monetize fans by pushing targeted in-browser messaging and advertising to their mobile devices.
● SignalShare is providing the Jaguars consulting and project management for the overall networking deployment, optimization and support.
● Extreme Networks is commitment to enhancing the in-stadium experience for fans and the critical role big data and analytics play in delivering on that goal for today’s highly connected fans.

Party on at the EverBank pools!

Party on at the EverBank pools!

What will be interesting to see is whether or not the Wi-Fi network will extend beyond stadium boundaries (to parking lots and other outside areas), whether it will handle the “overflow” events like the Georgia-Florida game (which can push attendance into the 82,000 mark with temporary seats) and how if at all the Jaguars’ team app will incorporate the new connectivity. (And, what about the DAS deployment?) If any Jags fans have a preseason field report from using the network at EverBank (which we expect has probably already been in operation in some areas) please let us know… and send along any SpeedTest results as well!