Indianapolis Speedway adds Verizon DAS

Indianapolis Motor Speedway, home of the Indy 500. Credit all photos: IMS Photo.

Indianapolis Motor Speedway, home of the Indy 500. Credit all photos: IMS Photo.

It’s still a work in progress, but Verizon Wireless customers who attend this year’s Indianapolis 500 race should see improved cellular communications, thanks to a DAS buildout currently underway.

According to Rhonda Winter, CIO for the Indianapolis Motor Speedway, Verizon was recently selected to build a neutral-host DAS which will add more than 200 internal and external antennas to the speedway’s main stands and buildings. While other carriers are slated to join the DAS in the future, only Verizon will be on the infrastructure this year. According to Verizon, it will also have two COLTs (cell on light trucks) mobile units at this year’s race, to improve coverage in far-flung areas like the fields of parking that are necessary to host the 250,000 fans who may show up to watch the May 25 event.

Verizon antennas atop Indianapolis Motor Speedway scoreboard.

Verizon antennas atop Indianapolis Motor Speedway scoreboard.

Winter, who responded to questions via email, said Verizon offered “the best solution” when it came to picking a DAS host. The spread-out nature of the huge, 2.5-mile track makes Indy a fairly unique situation when it comes to wireless coverage. Added to the spacing requirements, Winter also noted that the track’s network sees a huge and sudden surge when fans arrive for race day. Among some of the experiments Winter and her staff are trying are some selected uses of public Wi-Fi, this year at special pre-race concert events and also in the VIP areas.

“Coverage and capacity on our busy race days continues to be a challenge that we are working to improve,” Winter wrote.

With the added capacity, Verizon customers should have no problems accessing the Verizon IndyCar Series INDYCAR 14 mobile app, which for Verizon customers only offers live features that include driver and pit crew audio, race radio broadcast coverage, as well as a track map. Winter said there is also an Indianapolis Motor Speedway app called Brickyard Mobile, which is the digital version of the track’s guest guide.

Stadium Tech Report: Churchill Downs picks a winner with Mobilitie DAS

The iconic twin spires of Churchill Downs, home of the Kentucky Derby. Credit all photos: Churchill Downs

The iconic twin spires of Churchill Downs, home of the Kentucky Derby. Credit all photos: Churchill Downs

Move over, Super Bowls — there’s a new wireless-traffic event king on the U.S. sports landscape, and it’s one that’s been around longer than anything else. Thanks to a new distributed antenna system installed this year at historic Churchill Downs, fans at the recent Kentucky Derby were able to set single-event wireless traffic records, at a place where not too long ago getting a decent signal on your phone was a longshot at best.

According to Churchill Downs Racetrack general manager Ryan Jordan, up until last year cellular connectivity was a pain point at the historic facility, which opened in Louisville, Ky., in 1875. Though recently cellular providers tried to address the smartphone crunch by bringing in technology like COWs (cellular towers on wheels), the spread-out nature of the track and its architectural challenges made the COWs an unsatisfactory solution.

“The temporary COWs really couldn’t handle the traffic,” said Jordan in a recent phone interview. In post-race surveys, he said, the track heard complaints about connectivity, as did the cellular carriers.

“We heard it [the complaints] and the carriers heard it,” Jordan said. “But we never had a solution to handle the problem.”

In 2013, however, Churchill Downs enlisted infrastructure provider Mobilitie to deploy a neutral-host DAS to bring better cellular connectivity to the entire facility. While the deal was struck too close to last year’s race to allow for a full buildout, by this year’s 140th running of the “Run for the Roses,” a full-scale, 253-antenna DAS was in place to produce some winning results. According to AT&T, the Churchill Downs DAS carried event-record traffic over the Kentucky Derby and Kentucky Oaks weekend, with a total of 2 Terabytes of overall traffic and a peak hour of 180 Gigabytes of traffic, in the 60 minutes just before the Derby race on May 3.

Ryan Jordan, general manager, Churchill Downs

Ryan Jordan, general manager, Churchill Downs

By comparison, during the most recent Super Bowl at MetLife Stadium in New Jersey, AT&T saw a peak hour of 119 GB of traffic before kickoff, and 624 GB of total traffic on game day. Of course, some of the specifics of the Kentucky Derby make the big numbers easier to understand, including the 160,000 fans on race day as well as the full day of attendance, which featured less than a half-hour total of actual horses running fast. It’s important to note that the Derby figures are for AT&T traffic only, and do not include any potential traffic from Verizon Wireless customers, whose carrier also used the Mobilitie DAS to improve reception at the track.

“Derby Day is 13 races, each about 2 minutes long,” Jordan said. “When you figure out that the gates open at 8 a.m. and the Derby doesn’t start until 6:30 p.m., that’s almost 12 hours [of fans in attendance] and only 26 minutes of action.”

In other words, there’s a lot of time for selfies and other Internet activity.

Bucket list pictures, and race handicapping

Like the Super Bowl and other big sports events, the Kentucky Derby is a “bucket list” type of happening, one made even more receptive thanks to the see-and-be-seen nature of the event.

“People spend a lot of time taking in the things that make [the Derby] special, like hats, fashions, and the singing of ‘My Old Kentucky Home,’ ” Jordan said. “It’s the kind of event where people take pictures and send them to their friends to show them what they’re missing.”

Jordan said that in addition to social media activities, many fans at the track used the new DAS connectivity to try to improve their betting odds, using the Internet to help them handicap the races. (Churchill Downs also has a small amount of public Wi-Fi available only in the main building, used mainly to support an on-site mobile betting application.)

In previous years, fans at the event might not have been able to perform all those wireless functions. If the decision to upgrade the communications was an easy one, the decision to go with a “neutral” third party partner like Mobilitie came from a desire to serve all wireless customers equally. Though wireless carriers like AT&T and Verizon can and do act as lead contractors for many DAS deployments, the negotiations to get each carrier what it wants in terms of antenna deployments and other technology needs can get complex in a hurry.

“We know how to put on a great event,” said Jordan of the Derby’s owners and operators. For communications, Jordan said, the track sought out a firm with an equal amount of smarts and reputation in their field.

“We wanted to find someone who was an expert in the conversations [with carriers],” Jordan said, “and to make sure our system could cover as many of our fans as possible.”

Old buildings a challenge for new technology

Among the challenges encountered by Mobilitie at Churchill Downs were some structures dating back to the 1890s, including the iconic twin spires structure, which Jordan said dates back to 1895.

“Some areas have a lot of concrete and steel, and then there are seating areas open to the outside with enclosed dining rooms behind them,” Jordan said. “There were a lot of things for Mobilitie to design around, and it wasn’t easy for them. But walking around the facility, you don’t see a lot of large antennas. Everything is pretty discreet. We’re very pleased with Mobilitie. It was a great win for us.”

Stadium Tech Report: Utah Jazz, Boingo Wireless bring DAS to Energy Solutions Arena

Energy Solutions Arena. Credit, all photos: Utah Jazz

Energy Solutions Arena. Credit, all photos: Utah Jazz

With a big new video board added this year, the Energy Solutions Arena had taken a signficant step toward improving the experience for fans at Utah Jazz basketball games. But when those fans went to look at the small screens in their hands, they often experienced frustration.

“It’s really important to our fans to be able to text or post something to Facebook,” said Jamie Galileo, vice president for facilities at the Energy Solutions Arena in Salt Lake City, Utah. But without Wi-Fi or a modern distributed antenna system (DAS) in the building, sometimes fans were left disconnected.

“Even our employees were able to watch the [cellular] service degrade quite sharply during games,” Galileo said. Next year, that shouldn’t be a problem thanks to the new neutral-host DAS currently being installed at Energy Solutions Arena by Boingo Wireless. With the ability to support all major carriers and their new 4G LTE technology, the new DAS should significantly improve connectivity at Jazz games and other events inside the 19,911-seat arena.

DAS first, Wi-Fi maybe later

Opened in 1991 (known then as the Delta Center), the Jazz’s home is one of the few NBA arenas without advanced wireless connectivity. One of only six NBA arenas without fan-facing Wi-Fi, Energy Solutions Arena is still studying Wi-Fi deployment, Galileo said.

Jamie Galileo

Jamie Galileo

Wi-Fi is still “something to look at,” Galileo said. “We want to first get past [installing] the DAS, and see what that does for the fan base.”

Through this past NBA season, fans at the arena had limited enhanced connectivity. According to Galileo, the building only had small DAS-style infrastructures for Verizon Wireless and T-Mobile customers, and an older system for AT&T customers that was installed prior to the 2002 Winter Olympics, when the arena was used for figure skating and short-track speed skating competition.

“There was some legacy DAS equipment [in the building],” Galileo said. “But you wouldn’t consider it a DAS by today’s technology.”

Neutral host was key

After what Galileo called an extensive RFP and review, Boingo Wireless was chosen for the DAS deployment, which is scheduled to be ready for the start of the next NBA season, beginning in the fall. According to Galileo, Boingo’s ability to be a neutral host was extremely attractive to Energy Solutions Arena.

“Neutral was the key word,” Galileo said. “We did not want to have every carrier have its own antennas. One set of antennas is much easier to blend in.”

Inside shot of Energy Solutions Arena, with big new video board

Inside shot of Energy Solutions Arena, with big new video board

Doug Lodder, vice president of business development at Boingo Wireless, said Energy Solutions Arena has good cabling runs, which should make deployment of the DAS a fairly straightforward task.

“The bowl is always challenging,” said Lodder, who added that Energy Solutions Arena’s somewhat vertical shape of its main seating area might mean a little extra deployment work for Boingo engineers. And while no major carriers have yet signed deals to be on the DAS, Lodder is confident that most will want to have a presence in the building and will sign on before the Jazz start playing again.

“The demand is very high to be in a tier 1 NBA building,” Lodder said.

Galileo said that the arena has plenty of room for the DAS head end equipment, a space requirement that is sometimes challenging for older structures.

“We are on 3.5 acres of a 10-acre site,” Galileo said, “so we have some auxiliary areas. We won’t have to build out additional [head end] space.”

Between Jazz games and other events, Galileo said that Energy Solutions Arena typically has guests in the building 100 times a year. It is also a regular host to NCAA basketball tournaments, and Galileo said the new connectivity should help with future bids.

“It doesn’t hurt to have a DAS,” he said.

Churchill Downs taps Mobilitie for DAS upgrade ahead of Kentucky Derby

horseTexting and calling on Kentucky Derby day should work a lot better for fans at the legendary Churchill Downs racetrack this weekend, thanks to a recent doubling of the facility’s DAS infrastructure.

According to infrastructure deployer Mobilitie, the 140th running of the Derby and other associated races is expected to attract more than 260,000 fans to the Louisville, Ky., home of perhaps the world’s most famous thoroughbred event. With coverage improvements that Mobilitie said effectively doubles the capacity of the previous distributed antenna system (DAS) installment, fans should have better cellular coverage in more areas, including the track’s parking lot and other outside areas.

A Mobilitie press release said that the upgraded DAS will cover all six levels and basement in the Churchill Downs main building, and will also cover all of the grandstands, the parking areas and the newly installed Grandstand Terrace. In addition, Mobilitie said new coverage will also support temporary hospitality suites as well as the entire infield area. Mobilitie said the DAS system is one of the largest in the country, with more than 253 antennas and over 1 million feet of fiber optic cable installed throughout the venue. So far, AT&T and Verizon Wireless have signed on to use the DAS, which means that for this year at least most wireless customers will have access to improved connectivity. According to Mobilitie, both carriers’ 4G LTE signals will be supported by the neutral DAS.

FastBet app screen shot

FastBet app screen shot

“Since 2003, Churchill Downs has invested $160 million into improving the onsite customer experience for guests attending the Kentucky Oaks and Kentucky Derby,” said Ryan Jordan, general manager of Churchill Downs, in a prepared statement. “A major part of the live event experience is ensuring that fans maintain connectivity to their social networks. As a result of the upgrades that Mobilitie made this year, our guests with smartphone service from participating carriers will be able to share those memorable experiences as they happen live with their entire network.”

Fans at the race can also use smartphones to bet on the races via their mobile devices, using the track’s Wi-Fi network that covers a large segment of the main building’s stands and suites. According to the Churchill Downs website, the FastBet Mobile system only works on the track’s Wi-Fi network, most likely due to security and billing requirements. A map shows which areas of the stands are covered by Wi-Fi.

AT&T Park gets more Wi-Fi, new DAS backend, and iBeacon… plus seat upgrade app

Generally recognized as perhaps the best-connected sports stadium anywhere, AT&T Park in San Francisco will greet fans for the 2014 baseball season with upgrades to make the technology experience even better than before, with upgraded Wi-Fi and DAS, as well as Apple’s new iBeacon technology.

In a press release sent out earlier this week the Giants said that they and partner AT&T had been busy this offseason adding upgrades to the Wi-Fi network that has hosted more than 1.85 million visitors since it first went online in 2004. According to the Giants the park now has 1,289 access points for its free Wi-Fi service, second in number only to the Dallas Cowboys’ home, cavernous AT&T Stadium in Dallas.

On the DAS side of things AT&T Park now has a completely new headend system that fully supports both AT&T and Verizon versions of 4G LTE signals. According to the release T-Mobile and Sprint services will join the DAS later this year.

Like many other MLB parks the Giants’ home will now feature Apple’s iBeacon technology, which is basically low-power Bluetooth connections that can communicate with nearby Apple iOS7 devices. Though phones may now run out of juice quicker at the park if you need to leave both Wi-Fi and Bluetooth on, it should be interesting to see how fans respond to the iBeacon deployments, whether they find them helpful or annoying. MSR will keep following the iBeacon deployments through the year, and we encourage any and all fans who use the system to tell us how it worked.

This year the Giants will also be working in partnership with the Pogoseat app for instant at-the-game ticket upgrades. The feature will be available in the Giants version of MLB’s At the Ballpark app, where Giants fans will be able to search for better seats to pay for while at the park. Of course you can always try the time-honored method of just sneaking into empty seats in later innings of the game, but there is no app for that.

Artemis Networks adding stadium Wi-Fi market to its targets

When Artemis Networks came out of nowhere a month ago, we speculated that if their new wireless technology worked as advertised it could bring a “welcome revolution to stadium wireless networking.” Apparently, lots of stadium folks thought the same exact thing. And they’ve kept the Artemis office phone ringing off the hook ever since.

Though stadiums weren’t part of Artemis’ original plan, after a month of fielding calls from and taking meetings with multiple interested stadium owners and operators, company CEO Steve Perlman said his small crew is now busy working to also make its gear work with Wi-Fi, to better answer the growing need for connectivity inside large public venues.

pCell antenna from Artemis Networking

pCell antenna from Artemis Networking

In an in-person interview earlier this week with Perlman at the Rearden Companies facility in downtown San Francisco, Perlman said he and the Artemis crew “had no idea” that the stadium networking market even really existed, or that it would be so very interested in something that could possibly ease a lot of their connectivity pains.

“It came down on us like a ton of bricks,” said Perlman of the outpouring of demand from venue representatives. And while Perlman prides himself in having his team “solve the hard problem first” of getting its new technology to work with cellular LTE signals, the request for a Wi-Fi version from stadim operators and owners — available preferably yesterday — has the Artemis team working hard to add Wi-Fi support to its product’s repertoire.

Solving for congestion and interference

If you’re unfamiliar with the Artemis idea, at its simplest level it’s a new idea in connecting wireless devices to antennas that — if it works as advertised — turns conventional cellular and Wi-Fi thinking on its head. What Perlman and Artemis claim is that they have developed a way to build radios that transmit signals “that deliberately interfere with each other” to establish a “personal cell,” or pCell, for each device connecting to the network.

(See this BusinessWeek story from 2011 that thoroughly explains the Artemis premise in detail. This EE Times article also has more details, and this Wired article is also a helpful read.)

Leaving the complicated math and physics to the side for now, if Artemis’ claims hold true their technology could solve two of the biggest problems in wireless networking, namely bandwidth congestion and antenna interference. In current cellular and Wi-Fi designs, devices share signals from antenna radios, meaning bandwidth is reduced as more people connect to a cellular antenna or a Wi-Fi access point. Adding more antennas is one way to solve congestion problems; but especially in stadiums and other large public venues, you can’t place antennas too close to each other, because of signal interference.

The Artemis pCell technology, Perlman said, trumps both problems by delivering a centimeter-sized cell of coverage to each device, which can follow the device as it moves around in an antenna’s coverage zone. Again, if the company’s claims hold true of being able to deliver full bandwidth to each device “no matter how many users” are connected to each antenna, stadium networks could theoretically support much higher levels of connectivity at possibly a fraction of the current cost.

Add to that the fact that Artemis isn’t just a technology theory, but instead something far closer to a finished product, and you can understand the stadium network crowd’s desire to learn more. What makes pCell technology especially appealing is the fact that it supports existing phone and wireless device technology, so users don’t need new devices. Stadiums and arenas would need to install pCell antennas and back-end computing gear, but Perlman also noted that pCell technology could exist alongside current Wi-Fi and DAS implementations, with handoffs to either one. That means a stadium could deploy pCell as an add-on technology to help fill in coverage gaps and not as a rip-and-replace, a try-it type business situation which could make Artemis even more appealing to the large-venue market.

First-hand knowledge of the problem

Though it was the solving for the increase in overall mobile data use that helped push former QuickTime developer and WebTV entrepreneur Perlman and his team through the more than 10 years it took them to develop pCell, Perlman said he should have figured out the stadium issue after his own experience this past football season.

Perlman, who attended the Rose Bowl game between Stanford and Michigan State on New Year’s Day, told a story about his brother going to get some food from the concession stand early in the contest. After his brother left the seats, Perlman decided he wanted some french fries to be added to the order, so he sent his brother a text message with instructions to add fries to the shopping list.

“He came back with the food but in the heat of the game I forgot all about the fries, which he didn’t get,” Perlman said. The reason why? Perlman’s text message didn’t reach his brother’s phone until 45 minutes after it was sent — an experience still too common at many stadiums these days.

While Perlman expects Artemis to provide some of its initial products to cellular service providers later this year, the demand to solve stadium networking problems may end up pushing Artemis more quickly into the arena business, assuming it can modify its gear to work with Wi-Fi, along with LTE, signals. While the company has some doubters — perhaps normal for any new technology with such far-out claims — at the very least it has the confident, previously successful Perlman at its helm, and an incredibly impressive set of demonstrations of its technology available for interested parties.

Whether or not those demonstrations become part of working, production networks is the next step ahead of Perlman and his crew, a path you can be sure we will be watching closely. Along with many of our readers in the stadium networking marketplace, we are sure.