Super Cellular Battle: Verizon Adds DAS, Sprint Calls on the COWs

Portable cellular tower on light truck -- aka a "COLT." Credit: Verizon Wireless

In addition to the football game, there’s a cellular supremacy battle going on in advance of the NFL’s Super Bowl on Feb. 5, as wireless providers are bringing in extra technology to make sure all their customers’ calls go through on the big day in Indianapolis.

The cellular conundrum facing sporting events is old hat to readers of Mobile Sports Report, who know about the bandwidth challenges when 70,000 of your closest friends show up on Sunday and all try to post to Facebook at the same time. For the Super Bowl in Indy’s Lucas Oil Stadium Verizon Wireless has the inside lead, by installing a Distributed Antenna System (DAS), basically a bunch of small cellular antennas hung inside the building to provide better reception. AT&T put a DAS in the Superdome ahead of the BCS championship, and has put DAS installs in other stadiums like Cowboys Stadium in Dallas.

There’s an excellent walk-through with geek-heavy pictures about the Verizon updates in this post by theGadgets blog, which apparently is local to the Hoosier locale. Verizon is also installing public Wi-Fi networks inside both the stadium and the nearby convention center, and will improve outside coverage by bringing in COWs, aka Cell towers On Wheels — mobile antennas that beef up coverage. Verizon notes that Indianapolis is one of its 4G LTE coverage areas, so customers with access to Verizon’s newer faster network will have 4G access at the game, all the better to watch the mobile stream of the Super Bowl via the NFL Mobile app, only available from Verizon.

Also calling in the COWs is competitor Sprint Nextel, which according to a press release out today will drive in two COWs for the stadium, two at the Super Bowl village and one more at the University of Indianapolis (the NFC practice facility). Sprint also says it has “added capacity to 21 CDMA [3G wireless] sites and seven iDEN [push to talk] sites around downtown and surrounding area hotels, including a major capacity upgrade inside the stadium.”

We are still waiting for an official AT&T response but you can bet Ma Bell will also be beefing up its cellular arsenal in advance of the Feb. 5 game day. All good news for connected fans who want to stay linked while they’re at the big game.

Who Will Build a Kindle for Sports? Millions of Fans Await the Answer

One great comment I heard at CES in Las Vegas this week was that tablet computers are “the killer app for watching video.” To that I would add a caveat: Tablets could also become the complete killer app for watching sports in a mobile fashion, if and only if the leagues, cellular providers and broadcasters could come to some workable agreement on viewing rights. What could make all that happen quickly? Why not something like Amazon’s Kindle, but instead of books, have it devoted to sports?

The real revolution started by the Kindle isn’t the cool technology behind the device itself. Instead it’s the simple pricing and content procurement method which eliminates the need for consumers to care about the cellular connection and simply allows them to pay for the books they want to read. If only sports could be so simple.

In the real world, we know it’s far from easy to get sports content on your mobile device. Just trying to definitively describe how you could get Monday’s BCS Championship game to show live on a mobile device took a weekend’s worth of reporting and numerous email exchanges with the supremely helpful ESPN folks. It’s not all ESPN’s fault that its mobile offerings are so constricted, but the fees ESPN charges cable providers play a part in the snarl of rights and access barriers that make mobile sports viewing such a pain in the rear.

The hope here at MSR is that all parties concerned learn some lessons from the digital music business, where a simple store and powerful simple device — iTunes and iPod — led to an explosion in sales of music, videos, podcasts and now books too. The Kindle is an extension of the iPod/iTunes simplicity to the mobile ecosystem, eliminating the concerns about how much data you’re downloading and whether or not you are exceeding your monthly mobile limits. Why not build one tailored for sports, with the connectivity costs and rights fees built in? If half a million people went through the maze of tasks necessary to watch the BCS game online, what could the size of that audience be if folks could walk down to Best Buy, pick up a “KindleSports” and start watching immediately?

At another CES panel I heard representatives from the major motion picture houses talk about how mobile video is no longer a future thing, but a booming business already grabbing millions of viewers and the associated advertiser interest. It’s time for sports entities to get into the game in a similar big way, and a KindleSports would be a great way to start. I would be just one of the millions waiting in line to buy one.

CrowdOptic Seeks App Opportunities via Mobile Fan Analytics

CrowdOptic's technology was used at the Bank of the West tennis event this past summer to give fans instant data on any player whose picture they took.

When it comes to mobile advertising, everyone seems to agree that someday the market will be huge — if only the participants could figure out a way to bring reliable analytics to the incredibly complex and highly random act of using a cell phone. Until we know what people are looking at, advertisers often say, we’re not spending on mobile.

For the mobile sports market, a company called CrowdOptic is trying to crack the code with a technology base that can offer real-time mobile analytics about what people at a game are watching to advertisers, teams and other interested parties — while also providing a real-time communications stream back to mobile phone users that could significantly enhance the sporting event they are attending.

Though the San Francisco-based startup doesn’t yet quite have a shrink-wrapped product or service, it has already demonstrated its ability to use its unique triangulation algorithm and augmented-reality app to give fans at a tennis event real-time info about the player they’ve just snapped a picture of. On the back end, CrowdOptic was able to give event organizers detailed information on exactly what the most fans were looking at through their cell phones — a practice the company calls “hyper targeting,” which theoretically could provide incredibly granular sets of data about what exactly is catching people’s attention at a sporting event. It is all wrapped under a banner the company calls “Focus-Based Services,” in an attempt to move the discussion beyond location based services and to a place where you can determine what people are looking at, and not just where they are.

While the augmented-reality app, which was tested at the Bank of the West Classic in Palo Alto this past summer, is one cool way to use CrowdOptic’s technology, the company isn’t yet limiting itself to just one app or service. Since the system can detect, in real time, where a crowd of mobile-phone users is shifting its attention, the possibilities for the platform to support other applications such as stadium security, in-seat advertising or ticketing may be partially why CrowdOptic was able to raise $1.5 million in funding, including a $500,000 round led by Bowman Capital this past October.

“The crown jewel that we have is the algorithm of triangulation,” said Jim Kovach, a former NFL player with the San Francisco 49ers and New Orleans Saints who is CrowdOptic’s chief operating officer. With a small app installed on a phone, CrowdOptic takes info from the phone’s GPS service and its camera, and feeds it into a system that can then provide what Kovachs calls “Google style analytics” to show what the fans are pointing their phones at. While there is still work to be done to build workable apps on top of such a platform, it’s easy to guess that an app bolstered with CrowdOptics-type analytics would be more compelling for teams, advertisers and others than a standalone app that only could broadcast info to fans but provided no back-end aggregate of where fan attention was directed.

As stadiums become better connected — say via the Cisco Connected Stadium approach — a CrowdOptic-type app running above the network plumbing could provide many ways for teams, advertisers and fans to interact in a fashion that not only delivered the best advertising to the most eyes, but could conceivably also assist in matters such as stadium security. For instance, if there was a fight or a safety situation inside the stadium, the incident could be immediately “reported” via fans pointing their cell phones at it. During incidents like the recent blackouts at Candlestick Park, CrowdOptic-connected fans might get a safety message from the stadium telling them what was happening. On a more sane level the app could help teams figure out where to best put advertising banners, and when to change messages for optimal viewing.

“Our system really goes hand in hand with stadiums that have networks like the ones Cisco installs,” Kovach said. “With that kind of connectivity we can jump in there and really raise the bar on the kinds of analytics and capabilities that can be offered to advertisers and to the fans at the game.”

So far, CrowdOptic has only announced tests with sports that are easier for the technology to isolate the participants — like tennis, where athletes are separated across a court, and motor car racing, where the vehicles stay inside discrete boundaries. Kovach said that a sport like football doesn’t lend itself well to CrowdOptic technology (the players are too close together, and move too rapidly and randomly) but baseball is a potential perfect fit (players widely spaced, lots of “pause” time and fans deeply interested in statistics).

Founded by longtime entrepreneur Jon Fisher (who met Kovachs when Fisher was on the board of a non-profit health concern Kovachs was running), CrowdOptic has a small list of paying customers, including IMG Reliance, Bank Of The West, Andrews International and Infineon Raceway — and Kovachs expects that to list to grow before 2012 ends. Clearly, just like the athletes targeted by fans using its apps at sporting events, CrowdOptic is worth watching.

ESPN: BCS Bowl Games Averaged 288,000 Online Viewers; But No Comcast ESPNWatch Access for Championship Game

Though TV viewership for the BCS Bowl Games only increased slightly this year, the online audience is reaping record viewer numbers for worldwide sports leader ESPN, according to figures released by the network.

In a press release ESPN said that it averaged 288,000 unique online viewers during the first three BCS bowl games this season, including the Rose Bowl, the Fiesta Bowl and the Sugar Bowl. According to ESPN the average viewer spent almost 80 minutes online watching games, adding up to a total of 23.1 million online minutes. The time-watched stat is up 73 percent from last year, while the unique-visitor number is up 31 percent, ESPN said.

What should be interesting to see is how much those numbers stack up for Monday’s BCS championship game, the rematch between LSU and Alabama. Unfortunately, Comcast cable customers still won’t have access to the ESPN3 ESPNWatch service, even though the cable giant signed a deal earlier this week with ESPN to provide the ability to watch ESPN online sometime down the road.

According to an ESPN spokesperson, only customers of Time Warner Cable, Bright House Networks and Verizon’s FiOS service will have access to the full WatchESPN app and system for the BCS game. Though ESPN couldn’t officially confirm the reason, basic network knowledge says that there probably just wasn’t time to configure the authentication systems needed to give Comcast customers access.

However, anyone with a broadband provider who supports ESPN3 access (see a long list here to check if your provider allows it), which includes Comcast broadband customers, should be able to watch the game on the ESPN website. (If you are confused by the whole ESPN3/WatchESPN thing don’t feel bad. We’ve had multiple emails and phone calls with the kind ESPN folks today and still don’t think we’ve explained it fully.)

If you have more questions the WatchESPN FAQ is a good place to start. We will put together a brilliant how-to-watch-the-BCS online by Monday that hopefully explains this more clearly.

Hallelujah, Sports Fans: Comcast Customers Get WatchESPN

Screen shot of ESPNWatch TV ad with the cowboy in the horse trough -- note the disclaimer text.


Under the terms of a far-reaching content agreement announced today is a huge win for Comcast customers: The ability to watch ESPN content in a mobile fashion, via the WatchESPN service and app.

As the biggest provider of cable services Comcast was previously shut out from the WatchESPN service — only customers from Verizon’s FiOS home-fiber service, Time-Warner Cable and Bright House Networks cable had authorized access. But the content licensing deal announced today between Disney (parent of ESPN) and Comcast clears the decks so that when Comcast customers click on that “Watch Live” button on the ESPN site, they’ll actually get to see something.

Though cable providers are starting to grumble publicly about the per-viewer rights fees ESPN is charging — easily the highest per-customer in the business — the fact remains that live sports is by far and away the most compelling content out there, so signing deals to make it as available as possible is good business for service providers like Comcast. It’s also likely that Comcast’s decision to launch its own ESPN clone sports network (a rebranding of the old Versus channel) played a role in bringing the two sides closer together.

The good news for sports fans is, more access for the same amount of money you are already paying for content. And that is always a reason to celebrate.

NFL: Thursday Night Games Average 450,000 Online Viewers

In case you were still wondering whether or not online access hurts regular-television audience numbers, here’s another data point to confirm that it doesn’t: The NFL said Monday that TV views of its Thursday night NFL Network games is up 8 percent over last year, while its online audience is averaging 450,000 unique views per game.

The 450,000 number isn’t broken down between viewers of the streaming coverage at NFLNetwork.com or folks watching via Verizon Wireless’s NFL Mobile app, but either way the aggregate total is impressive, and a signal that there may be even more of an appetite for NFL content than was previously thought.

With the Super Bowl slated for online streaming, it is the guess of MSR that the days of online access being a novelty have ended and now an online outlet will become the norm rather than the exception. How that plays into rights contracts and teams’ marketing campaigns is something still in its infancy, but it will be a compelling story we’ll follow closely in 2012.

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