Report excerpt: New Wi-Fi at Ole Miss

Game day at Vaught-Hemingway Stadium. All photos: Joshua McCoy/Ole Miss Athletics (click on any photo for a larger image)

Game day at Vaught-Hemingway Stadium. All photos: Joshua McCoy/Ole Miss Athletics (click on any photo for a larger image)

If you know anything about college football in general, and the SEC in particular, you know football in the south often means big crowds and fun game-day traditions. At the University of Mississippi — aka Ole Miss — you have the “Hotty Toddy” cheer and the renowned tailgating atmosphere in “the Grove.”

And now, you can add fan-facing Wi-Fi in Vaught-Hemingway Stadium to the mix.

While some might fret that bringing high-speed wireless communications to football stadiums takes away from the live experience, the reality of life in today’s connected society is that people expect their mobile devices to work wherever they roam, even if it’s to a place where 60,580 of their closest friends also congregate, like they do at Vaught-Hemingway on Saturdays in the fall.

Add in the desire these days for football fans to share their live experiences with friends and others over social network sites, and you can see why the demand for mobile bandwidth is now as much a part of college football as marching bands and tailgating parties.

Through a partnership with wireless service provider C Spire, and using Wi-Fi gear from Xirrus, Ole Miss brought fan-facing Wi-Fi to Vaught-Hemingway stadium in 2014, and just finished up its second season of service. According to Michael Thompson, senior associate athletic director for communications and marketing at Ole Miss, the need for better stadium connectivity surfaced after the school started conducting fan experience research about 5 years ago.

“Connectivity was just one component” of the research, said Thompson, alongside questions about many different elements of the game-day experience including parking, ticket-taker friendliness, concession prices and time spent waiting in lines. And then there were questions about using mobile devices for emails or voice calls.

Walk of champions outside the stadium.

Walk of champions outside the stadium.

“We saw [from the surveys] that we had some issues in meeting fan needs, especially in those two areas [voice calls and email],” Thompson said. And while Vaught-Hemingway did have a neutral-host Crown Castle DAS installed several years ago, Thompson said the carrier investment in the deployment was uneven.

Bringing in ‘state of the art’ Wi-Fi

Editor’s note: This story is part of our most recent STADIUM TECH REPORT, the COLLEGE FOOTBALL ISSUE. The 40+ page report, which includes profiles of stadium deployments at Texas A&M, Kansas State, Ole Miss and Oklahoma, is available for FREE DOWNLOAD from our site. Get your copy today!

To bolster connectivity in a method free of the constraints of a DAS, Thompson said the school put out an RFP for stadium Wi-Fi, and found “an incredible partner” in C Spire, a leading connectivity provider in the region around the Oxford, Mississippi campus.

Among the challenges in bringing Wi-Fi to Vaught-Hemingway — a stadium whose initial version was built in 1915 — was a lack of overhangs to place Wi-Fi access points, and old construction methods that wouldn’t allow for under-the-seat APs. But using Xirrus gear, C Spire and Ole Miss found a deployment method that worked — putting a lot of APs underneath the stands, shooting upwards through the concrete.

With 820 Wi-Fi APs inside the stadium, Thompson said the “Rebel Wi-Fi” network is “absolutely a state of the art system,” supporting “tens of thousands” of fans concurrently on the network during football games. Using analytics, Thompson said “it’s interesting to watch [online] behaviors, and to see what people are doing when there are big spikes [in traffic].” Not surprisingly, Thompson said that one recurring spike happens right after each opening kickoff, “when a lot of photos get shared.”

A small fee for non-C Spire customers

Promotion of the Wi-Fi network, Thompson said, starts with C Spire itself, since the carrier is the service provider “for a fairly large percentage of our fans.” C Spire customers can use the Wi-Fi network for free, Thompson said, and can have their devices autoconnect whenever they come to a game.

The panoramic view

The panoramic view

Non-C Spire customers, however, must pay a small fee for use of the Wi-Fi, which can either be added to the cost of a season ticket (the charge is $25 for a full-season Wi-Fi pass) or can buy a “day pass” for a $4.99 fee per game. Thompson said the network has no restrictions or blocking, and has seen fans “watching another game live” while at Vaught-Hemingway.

While it might take time to become a hallowed tradition, it’s a good bet that over time the Ole Miss fans will become as used to taking and sharing videos, photos and texts as they do rooting together and congregating along the “walk of champions” before games. It might not date back to 1915, but it’s an amenity that many mobile-device owners will cherish once they find out it’s there.

“There’s still a lot of people who just accept that it’s going to be hard to connect [at a stadium] because they were trained to think that for so long,” Thompson said. “Connectivity just dropped off their radar.”

New Report: Is Texas A&M’s $20 million, all-optical DAS and Wi-Fi the fastest stadium network out there?

One of the many maxed-out speed tests we took at Texas A&M's Kyle Field. All photos: Paul Kapustka, MSR (click on any photo for a larger image)

One of the many maxed-out speed tests we took at Texas A&M’s Kyle Field. All photos: Paul Kapustka, MSR (click on any photo for a larger image)

Is there a combined stadium Wi-Fi and DAS deployment that is as fast as the one found at Texas A&M’s Kyle Field? If so we haven’t seen or heard of it.

In fact, after reviewing loads of live network-performance data of Kyle Field’s new Wi-Fi and DAS in action, and after maxing out the top levels on our speed tests time after time during an informal walk-around on a game day, we’ve come to the conclusion that Kyle Field has itself a Spinal Tap of a wireless deployment. Meaning, that if other stadium networks stop at 10, this one goes to 11.

Movie references aside, quite simply, by the numbers Kyle Field’s wireless network performance is unequaled by any other large public venue’s we’ve tested in terms of raw speed and the ability to deliver bandwidth. With DAS and Wi-Fi speed measurements ranging between 40 Mbps and 60+ Mbps pretty much everywhere we roamed inside the 102,512-seat venue, it’s a safe bet to say that the school’s desire to “build the best network” in a stadium hit its goal as best as it could. And since the school spent “north of $20 million” on the network, perhaps it’s no surprise that it’s the fastest anywhere.

Our full profile of our in-depth visit to College Station to see this network in action can be found in our latest STADIUM TECH REPORT, our COLLEGE FOOTBALL ISSUE for 2015. You can download the report for free, right now! In addition to the Texas A&M profile you will find in-depth looks at wireless deployments at Kansas State, Ole Miss, Oklahoma and the venerable Rose Bowl — so download your copy today!

See the white dots? Those are under-seat Wi-Fi APs

See the white dots? Those are under-seat Wi-Fi APs

Audible to optical made the difference

Inside our latest 40+ page report you will get a full breakdown on how the Texas A&M network came to be — in an exclusive interview with Phillip Ray, Vice Chancellor for Business Affairs at The Texas A&M University System, you hear for the first time how much the Kyle Field network cost — “north of $20 million” — as well as how much the top two wireless carriers paid to be a part of it. Want to know? Then download the report!

And while the Kyle Field story is our lead article, that’s not all you’ll find in our latest in-depth exploration of stadium technology deployments. Reporter Terry Sweeney checks out the new DAS deployment blanketing Pasadena’s Rose Bowl, perhaps one of the toughest old-style stadium construction challenges to try to bring in wireless coverage. We also have profiles of Wi-Fi deployments at Kansas State and at Ole Miss, and a feature about covering RV parking lots with Wi-Fi at the University of Oklahoma. To top it all off we have some Wi-Fi cost/benefit analysis from yours truly, and a bonus photo feature by photographer Phil Harvey, who accompanied MSR for a recent visit to AT&T Stadium.

We’d like to take a quick moment to thank our sponsors, which for this issue include Mobilitie, Crown Castle, SOLiD, CommScope, Aruba (a Hewlett Packard Enterprise company), JMA Wireless, Corning, 5 Bars, Extreme Networks, and ExteNet Systems. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to thank you for your interest and continued support. Thanks for reading and enjoy the COLLEGE FOOTBALL ISSUE!

Kyle Field at kickoff.

Kyle Field at kickoff.

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