Archives for January 2012

Incentient Uses iPads, Wi-Fi for Suite Services at ‘The Q’

For those lucky enough to sit in the luxury suites at the Quicken Loans Arena (The Q) in Cleveland, home to the Cavaliers and the AHL Lake Erie Monsters, ordering from the concierge just got a whole lot easier due to a collaboration between the arena and Aramark, the sports facilities food and beverage provider.

The Q has introduced a Wireless Concierge service that uses SmartTouch Technology developed by Incentient and deployed on Apple iPads in its 92 luxury suites that allows customers to order wirelessly from a wide array of products categories.

Incentient is a New York-based developer that is focused on creating solutions for hospitality venues including restaurants, hotels and resorts and sport and entertainment arenas and has a variety of technology that it has developed targeted at enabling real time communications between the venues and its customers.

SmartTouch is a customizable application designed for use on the iPads’ touch screen enables customers to browse, select and order items from the site. At The Q it allows suite guests to order food and drinks, purchase merchandise and even event tickets among other items simply by tapping the screen. The technology provides two way communications so if there are issues with orders that can be conveyed instantly.

Among the other features of the program is the ability to look at the venues future calendar, get stats and scores for the event being played as well as others elsewhere and get information not only about The Q but also nearby businesses.

Who Will Build a Kindle for Sports? Millions of Fans Await the Answer

One great comment I heard at CES in Las Vegas this week was that tablet computers are “the killer app for watching video.” To that I would add a caveat: Tablets could also become the complete killer app for watching sports in a mobile fashion, if and only if the leagues, cellular providers and broadcasters could come to some workable agreement on viewing rights. What could make all that happen quickly? Why not something like Amazon’s Kindle, but instead of books, have it devoted to sports?

The real revolution started by the Kindle isn’t the cool technology behind the device itself. Instead it’s the simple pricing and content procurement method which eliminates the need for consumers to care about the cellular connection and simply allows them to pay for the books they want to read. If only sports could be so simple.

In the real world, we know it’s far from easy to get sports content on your mobile device. Just trying to definitively describe how you could get Monday’s BCS Championship game to show live on a mobile device took a weekend’s worth of reporting and numerous email exchanges with the supremely helpful ESPN folks. It’s not all ESPN’s fault that its mobile offerings are so constricted, but the fees ESPN charges cable providers play a part in the snarl of rights and access barriers that make mobile sports viewing such a pain in the rear.

The hope here at MSR is that all parties concerned learn some lessons from the digital music business, where a simple store and powerful simple device — iTunes and iPod — led to an explosion in sales of music, videos, podcasts and now books too. The Kindle is an extension of the iPod/iTunes simplicity to the mobile ecosystem, eliminating the concerns about how much data you’re downloading and whether or not you are exceeding your monthly mobile limits. Why not build one tailored for sports, with the connectivity costs and rights fees built in? If half a million people went through the maze of tasks necessary to watch the BCS game online, what could the size of that audience be if folks could walk down to Best Buy, pick up a “KindleSports” and start watching immediately?

At another CES panel I heard representatives from the major motion picture houses talk about how mobile video is no longer a future thing, but a booming business already grabbing millions of viewers and the associated advertiser interest. It’s time for sports entities to get into the game in a similar big way, and a KindleSports would be a great way to start. I would be just one of the millions waiting in line to buy one.

iBike Delivers Powerhouse Fitness Plans

Velocamp has expanded its iBike platform to help transform it into a tool that everyone from the most casual of riders to ones with dreams of possibly participating in the Tour de France can take advantage of to improve themselves.

The latest from the company that has delivered a variety of cycling performance tools is called iBike Powerhouse Fitness plan, and it comes with four different plans each targeted at a different customer profile so that it does not try to shoehorn a wide variety of riders into one program and then disappoint them when it does not meet their needs.

John Hamann, Velocomp’s chief executive officer said that while there are lots of expensive tools for professions that enable them to track progress and work on better results, the more casual types are really left out.

The Powerhouse Fitness Plan uses a 5 minute ride along with monitoring equipment to measure your current physical state and then creates a custom plan within a basic framework. The framework is designed to achieve specific goals and track your usage and can modify plans if you fall behind or are advancing faster than expected.

The hardware required for the system includes the user owning an iPhone or iPod Touch, software, sensors that mount on the bike to measure power and other factors. There is a mount for the front of the handlebars where a waterproof case is attached so that the information is fed real time into the iPhone or iPod Touch.

The Plans

The plans were developed by Hunter Allen, one of the top cycling endurance instructors with specific expertise in using power meters. There is a basic program that allows you to develop a program and then track and display your results as well as provide feedback and changes to the program.

The package with the basic plan has a MSRP of $269. There are a set of six additional plans that can be downloaded for $9.99 each. Among the additional programs is one called iSlim, a program designed to help the user lose weight. Then there is ExpressFit designed for quick results; Weekend Warrior is for those that really only have two days to try and get fit each week. Then there is Brazilian Butt, designed to shape your lower body. Other programs include Heart Healthy and Kid Fit.

The Trouble with Android

iBike, as could be guessed by its name, is an Apple house and currently only supports a pair of products for its computer, Apple’s iPhone and its iPod Touch. It is not that the company wants to miss out on the hundreds of millions of users of Android and other platforms, Hamann said.

Apple has a consistent form factor while the Android form factors, including connectors and overall device sizes vary all over the map. By just supporting Apple it simplifies stocking for both the company and its retail outlets, but he does not rule out moving to new platforms in the future.

Intel Aggressively Pushes Smartphone, Tablet Vision at CES

CEO Paul Otellini brings out Lenovo, Motorola as first smartphone partners

Intel president and CEO Paul Otellini used his keynote speech at the International Consumer Electronics Show to roll out new partners, products and reference designs as the chip company ramps up an aggressive push into tablets, smartphones and ultrabooks.

Paul Otellini

While the company has been participating in all of these spaces, with varying degrees of success for years, this is one of the biggest concentrated pushes from the company and one that appears to be ready to bear some immediate fruit.

Smartphone partnerships
Two key players came on stage to show prototype smartphones that they said will be shipping later this year, possibly by the end of the summer, powered by the next generation Intel Atom processor Z2460 platform, formerly code-named “Medfield,” Atom processors.

The first on stage was Liu Jun, Lenovo senior vice president and president of Mobile Internet and Digital Home where he showed the pending Lenovo K800 smartphone, using the Atom processor. That will run the Android operating system. Expected to ship in the second quarter of this year the phone will run on China Unicom’s 21Mbs network and includes support for HSPA+ the Lenovo LeOS user interface for a localized experience in China.

The second is with Motorola Mobility and is a much more complex relationship. The two have amulti-year, multi-device strategic partnership that will also include tablets. Otellini said “Our long-term relationship with Motorola Mobility will help accelerate Intel architecture into new mobile market segments.”

Atom Processor Z2460

Motorola will be building Android devices using Intel’s Atom processors in both the smartphone and tablet space. The companies will collaborate across hardware, software and services, according to Sanjay Jha, chairman and CEO of Motorola Mobility.

Intel has made several products aimed at establishing itself as a provider of core technology in the cellular handset market over the last decade, with very poor results. However it has never had two major partners like Lenovo and Motorola not only on board but ready to ship products in the near future.

Strategic Reference Designs
Aside from the two key partners Intel has also delivered a pair of reference designs, one for tablets and one for smartphones, in order to help customers quickly build a phone that can also accept any innovation the partner may have internally.

The Intel Smartphone Reference Design features a 4.03-inch high-resolution LCD touch screen for crisp text and vibrant images, and two cameras delivering advanced imaging capabilities, including burst mode that allows individuals to capture 15 pictures in less than a second with 8-megapixel quality.

There is also a tablet reference design. A demonstration on stage had a Clover Trail processor running a tablet that had Microsoft’s Windows 8 operating system and Intel said that Clover Trail-based systems would support the Metro user interface from Microsoft as well as be compatible with millions of Windows applications.

Reference designs have long been a staple in Intel’s arsenal, providing a quick easy way for OEMs to enter a new or emerging space using Intel technology. The company faces an uphill climb in this market due to the firm establishment of ARM-based devices in the market already.

It appears that Intel’s long push for energy efficiency, and renewed push on advanced graphics will help it in this space but the battle here will be an interesting one, and one that for the most part Intel has lost the previous encounters.

Ultrabooks Galore
Ukltrabooks, for those that do not know, is a new and emerging class of notebook computers that closely resemble the shape and form factor of tablets but bring much more to the market. While smartphones, and phones in general, is a space Intel has struggled to enter and tablets are still a relatively new market, ultrabooks are right in the company’s wheelhouse.

The concept was introduced just over half a year ago and the company said that there are already 75 models in the pipeline, with virtually all of its major notebook partners involved. Dell showed one that it will be shipping next month, the new XPS 13, a sub-3lb system, that is less than half an inch think at its thinnest point and is powered by Intel’s i7 processor.

However Intel said that future ultrabooks will be powered by its future 22nm 3-D processor codenamed Ivy Bridge, due later this year. If you are wondering what advantage Intel gets by pushing processors down to smaller sizes, one is that they are faster because the signals have shorter distances to travel.

Intel showed a pair of prototypes on stage, one that really caught my eye was the one that allowed a user to flip the display over and turn it in to a tablet system. While I am sure this will not be for everyone I believe that people that need a full keyboard sometimes and want tablet functionality the rest this will be a strong selling point.

I will be very interested to come back to CES next year and see how well Intel has succeeded in getting the tablet and phone OEMs to adopt its technology. We will probably get a good feel for its acceptance later this year at the company’s annual developer forum.

ESPN Scores with 523,000 Online Viewers for BCS

The game may have been a dud for all but Alabama fans but the BCS Championship was an online success for cable giant ESPN, with 523,000 online viewers tuning in via the various mobile and online platforms and devices.

With the regular television audience for the game racking up the second-highest viewer total for a cable program (with 24.2 million viewers, trailing only last year’s BCS game which attracted a regular TV audience of 27.3 million viewers) once again the online audience showed that it isn’t much of a distraction or detriment to the regular broadcast numbers.

Going forward there should be even bigger numbers for ESPN online viewership, now that cable giant Comcast’s customers will be able to utilize the WatchESPN service thanks to a recent agreement between the companies. It will be interesting to see how the college/cable online audiences stack up to the upcoming Super Bowl, which will also be streamed online for the first time.

Mobile Sports Gamblers Bet More and More Often, Report Says

In 2011, the average gambler using a mobile device to be on sports wagered 30 percent more and 29 percent more often than gamblers using desktop and laptop computers, according to a  just-released Sports Agent Blog report. And during the year, sports betting has become 50 percent of the global gaming marketplace.

With the price points of mobile phones and tablets declining, mobile sports betting will expand in 2012, and online gaming companies must improve mobile sports betting interfaces in order to continue to grow, Sports Agent Blog said.

The data was used to prompt online sports books to expand their development of applications for mobile devices. Today, most online sports books provide only an e-commerce user interface that allows access to their accounts, and betting. The use of sports social media and richer content is a necessity because the audience is valuable and growing, Sports Agent Blog said.

Traditionally, the mobile betting arm of an online gambling operator was situated as a utility piece for registered members…  It is very apparent that the use of mobile betting interfaces as a value added option for members is no longer a competitive position for operators to take.