Extreme, DGP part of Wi-Fi and DAS upgrade coming to Florida State’s Doak Campbell Stadium

Screen shot 2015-09-03 at 10.47.36 PMExtreme Networks and DAS Group Professionals have been selected by IMG to build a new Wi-Fi and DAS network respectively at Florida State University’s Doak Campbell Stadium, the 82,300-seat home of the Seminoles football team, according to the school’s website.

Extreme, which has mainly made its stadium name in pro football venues, has one other college deployment that we know of but nothing on the scale of regular national-championship caliber FSU. DGP, which was relatively unknown until its Levi’s Stadium deployment last year, is now racking up big deals in a hurry, following its selection (also alongside Extreme) by the Chicago Cubs for new communications infrastructure at Wrigley Field.

Since the press release said the deals are only so far at the “evaluation” stage that means that Wi-Fi and DAS aren’t available yet. More details on this deal as we hear them, in what is shaping up to be a very busy season of new stadium deployments. This also appears to be the first fruit of the Extreme/IMG relationship announced last winter.

Chicago Cubs tap NFL deployment expertise of Extreme, DGP for new Wi-Fi, DAS at Wrigley Field

Artist rendering of the proposed fan plaza outside Wrigley Field. Renderings courtesy of the 1060 Project.

Artist rendering of the proposed fan plaza outside Wrigley Field. Renderings courtesy of the 1060 Project.

The video boards above the historic ivy-covered outfield walls are only the first clue that this isn’t your grandpa’s Wrigley Field anymore.

And though you won’t be able to see it, new Wi-Fi and DAS networks are coming soon to the Friendly Confines, as part of the Ricketts Family’s ambitious remake of Wrigley Field and its surrounding area. And according to Cubs IT executives, the team is tapping firms with NFL stadium expertise to bring not just fast and thorough wireless coverage to fans, but also back-end ownership and analytics so that the team can more effectively track online activity to improve the fan experience as well as improve the team’s return on infrastructure investment.

Though Wrigley Field has had full fan-facing Wi-Fi for longer than most Major League Baseball stadiums — the AT&T-built network arrived in 2012 — with the major overhaul of not just the park itself but the surrounding areas outside beginning this offseason, it was time to rethink the team’s overall approach to wireless connectivity, said Andrew McIntyre, senior director of information technology for the Chicago Cubs.

As part of the team’s ongoing 1060 Project the Ricketts family (which owns the Cubs) is not only adding more concessions and other fan amenities to Wrigley, they are also building a fan plaza outside the main gate as well as building a retail/office building and eventually a boutique hotel on the edge of the famed ballpark property at Chicago’s somewhat slanted corner of Clark and Addison. (If you don’t get the “1060” label, we suggest you ask Elwood Blues what the address of Wrigley Field is.)

“As it all starts looking more like a campus, it changes the dynamics” of how you provide wireless coverage to all areas, said McIntyre. As a regular attendee, speaker and steering council member of the SEAT Conference — the premier gathering of stadium technology professionals — McIntyre was well aware of all the new trends for large-venue Wi-Fi and DAS deployments, some of which were taking place in football stadiums across the country.

“We understood what was happening with other leagues in regards to Wi-Fi and DAS from what we saw at SEAT,” said McIntyre, in an interview at this summer’s SEAT Conference in San Francisco. “We started to evaluate those deployments and ideas as we were getting ready for our restoration.”

The Winners: Wi-Fi with a heavy side of analytics, and team-owned DAS

Cubs fans know how to enjoy a day at the park. Photo: Lisa Farrell, MSR

Cubs fans know how to enjoy a day at the park. Photo: Lisa Farrell, MSR

As major construction took place this past offseason, the Cubs de-activated the AT&T Wi-Fi network that had previously served fans inside the ballpark. Even though it doesn’t sound very old, McIntyre notes that many other stadiums around the country have had to completely overhaul Wi-Fi networks built just several years ago, due to the ever-increasing demand for more bandwidth and the rapid introduction of new phones and devices that fans are bringing to games.

“AT&T had previously controlled both the DAS and the Wi-Fi, and [to them] the Wi-Fi was kind of a ‘check the box thing,’ ” McIntyre said. “The scope [of the network] was just for Wrigley Field only. When we took down the Wi-Fi while we replaced the bleachers, we looked more toward the future.”

What McIntyre and the Cubs IT team saw was a future where Wi-Fi was used not only to provide connectivity, but to also provide a deep link between venue owners and operators and the digital activities of their visitors, through advanced analytics of Wi-Fi traffic. In the end the Cubs selected Wi-Fi provider Extreme Networks for the Wrigley project, in no small part due to Extreme’s experience in deploying Wi-Fi networks and Wi-Fi analytics inside numerous NFL stadiums.

“We saw patterns emerging in other leagues, and especially in the NFL, where the league and teams called out analytics,” said McIntyre. Extreme, which has a partnership deal with the NFL as its preferred provider of Wi-Fi analytics for its Purview software, has provided analytics help at recent Super Bowls in addition to being part of stadium Wi-Fi deployments for the New England Patriots, the Philadelphia Eagles and the Seattle Seahawks, among others.

“A lot of times talk about Wi-Fi is simply about coverage and capacity, and more, more, more,” McIntyre said. “The question of ‘what are you doing with the service’ becomes an afterthought.” McIntyre noted that in some cases, the NFL has deployed Extreme analytics on top of Wi-Fi infrastructure with gear from another manufacturer. “What they [Extreme] are able to provide [with analytics] is night and day compared to the competition,” McIntyre said.

Back of the iconic Wrigley bleachers, circa 2014. Photo: Paul Kapustka, MSR

Back of the iconic Wrigley bleachers, circa 2014. Photo: Paul Kapustka, MSR

John Brams, director of Sports and Entertainment at Extreme Networks, called the coming Wrigley Field network “a signature deployment.” Wrigley Field itself is expected to have Wi-Fi service in time for the 2016 season, McIntyre said.

DAS: Neutral host instead of carrier-led

On the DAS side of the wireless equation, McIntyre and the Cubs team were impressed with the cellular network deployment at the San Francisco 49ers’ new venue, Levi’s Stadium, a deployment done by the lesser-known firm DAS Group Professionals, or DGP. While many may have first heard of DGP for its Levi’s Stadium deployment, DGP does have other large-venue experience, having built previous cellular networks for airports and the San Francisco Bay area’s BART light-rail service.

At Levi’s Stadium, DGP worked with the Niners to build a neutral-host DAS deployment that is owned and controlled by the team, an emerging trend for stadium owners and operators who don’t want to simply concede control to wireless carriers. Under a neutral-host deployment the owner or operator of the DAS typically builds a non-carrier-specific antenna infrastructure, and then charges wireless carriers to connect their systems to the back end of that network.

At a prior SEAT event McIntyre said the Cubs team talked to the Niners about why they went with DGP, and liked what they heard.

“The venue-owned DAS solution was a business model we liked,” McIntyre said, “It perfectly aligns with our strategy of being closer to the fan base and not one step removed.”

Steve Dutto, president of DGP, said the Cubs contract “validates our work at Levi’s Stadium.” The new DAS, McIntyre said, should be fully functional by 2017.

Artist rendering of the home plate view after all construction done.

Artist rendering of the home plate view after all construction done.

MLB Stadium Tech Reports — NL Central

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE BASEBALL (And Soccer!) ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

UPDATE: This version fixes the report for Milwaukee’s Miller Park.

NL Central

Reporting by Paul Kapustka

Screen Shot 2015-07-01 at 9.31.22 PMChicago Cubs
Wrigley Field
Seating Capacity: 41,160
Wi-Fi – No
DAS – Yes

For those hoping to use Wi-Fi at Wrigley Field, it’s “wait until next year” as the ongoing stadium renovations have forced the team to suspend the Wi-Fi services it had previously installed.

Look for an enhanced Wi-Fi and DAS network next season at the Friendly Confines (which now has outfield video boards)

St. Louis Cardinals
Busch Stadium
Seating Capacity: 50,345
Wi-Fi – No (under construction)
DAS – Yes

Finally, Wi-Fi is coming to Busch Stadium, with plans to have the MLB- installed network live sometime after the All-Star break but before the end of the season.

Milwaukee Brewers
Miller Park
Seating Capacity: 42,200
Wi-Fi – Yes
DAS – Yes (two systems)

Free fan Wi-Fi went live at Miller Park on opening day this season (April 6, 2015). The network was built as part of the MLBAM initiative; there are 600 APs covering all areas of the ballpark and ticket gates. Miller Park also has two DAS deployments, one a neutral host DAS run by AT&T that also currently carries Sprint traffic, as well as a standalone DAS for Verizon Wireless.

Pittsburgh Pirates
PNC Park
Seating Capacity: 38,496
Wi-Fi – Yes
DAS – Yes

One of the most-loved facilities in baseball, PNC Park, is now Wi-Fi enabled thanks to your friends at MLBAM.

Cincinnati Reds
Great American Ball Park
Seating Capacity: 42,036
Wi-Fi – Yes
DAS – Yes

Though it already had some Wi-Fi, Cincinnati’s Great American Ballpark is getting a network upgrade this season thanks to MLBAM, which wants the park to be uber-connected for this summer’s All-Star Game.

Stadium Tech Report: MLB stadium technology reports — NL Central

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report for Q2 2014, which focuses on Major League Baseball. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

NL CENTRAL

Reporting by Chris Gallo

Chicago Cubs
Wrigley Field
Seating Capacity: 41,160
Wi-Fi: Yes
DAS:Yes
Beaconing: No

The iconic Friendly Confines of Wrigley Field enters its 100th season in style.
The Chicago Cubs are celebrating all season long with special promotions and the experience is even better with Wi-Fi throughout the historic ballpark. The Cubs do not yet offer iBeacon technology, but the free Wi-Fi is not bad for a ballpark that’s been around for a century.

And with a proposed $500 million dollar restoration and renovation plan, it’s possible that the digital experience at Wrigley might improve in the coming years. Potential enhancements include new restrooms, concessions, a 6,000 square foot video board in left field, which has drawn opposition from neighboring rooftop owners and historic-minded fans, who don’t want to see the old Wrigley ruined. At the very least, pretty much everyone can get behind improved connectivity. But it remains to be seen if the Cubs’ owners will get approval for their renovation plans.

St. Louis Cardinals
Busch Stadium
Seating Capacity: 45,399
Wi-Fi: No
DAS:Yes
Beaconing: Yes

The reigning National League Champions enter their eighth season at Busch Stadium in 2014. Public facing Wi-Fi is absent, but the Cardinals unveiled non-digital enhancements with the Ballpark Village and AT&T Rooftop this year.
Busch Stadium does have several DAS antennas installed and is one of many teams to test out iBeacon technology with MLB At the Ballpark this season.

Milwaukee Brewers
Miller Park
Seating Capacity: 42,200
Wi-Fi: Premium suites only
DAS:Yes
Beaconing: No

Rain or shine, the game is always on at Miller Park. Opened in 2001, the stadium remains one of the more modern ballparks with a retractable roof and a climbing wall as part of the Dew Deck. Unfortunately, the modernizations do not include any public Wi-Fi for fans. Maybe next year Brew Crew?

Pittsburgh Pirates
PNC Park
Seating Capacity: 38,496
Wi-Fi: No
DAS: No
Beaconing: No

After making the playoffs last year for the first time since 1992, the Pittsburgh Pirates are poised to improve stadium connectivity at PNC Park. The Bucs plan to install major upgrades with additional access points and antennas, hopefully
in time for another home playoff series in 2014.

Cincinnati Reds
Great American Ball Park
Seating Capacity: 42,036
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

Entering its second decade of existence, the Great American Ball Park welcomes fans with free Wi-Fi and more than 60 iBeacons throughout the ballpark. The stadium uses that network to distribute ballpark information and targeted offers to fans throughout the game.

The Reds also partnered with Miami University to build a dedicated social media area on the third-base concourse. The Reds Connect Zone includes Wi-Fi access, charging stations for mobile devices, and more than 25 screens of tweets, Instagram photos, Facebook polls, and Vine videos for fans to stay connected at the game.

To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

MSR Special Report: Bringing Technology to the ‘Friendly Confines’ of Wrigley Field

Wrigley Field on Opening Day, 2012. Photo courtesy of Chicago Cubs.  All rights reserved.

Wrigley Field on Opening Day, 2012. Photo courtesy of Chicago Cubs. All rights reserved.

Editor’s note: This is part of a series of interviews with speakers and thought leaders from the upcoming SEAT 2013 conference in Kansas City, Aug. 4-7.

There are baseball stadiums, and then there is Wrigley Field. As a dyed in the blue-pinstriped-wool Cubs fan, I can’t write objectively about the place. It is Mecca, the Friendly Confines, the hallowed outfield walls of ivy. It’s precisely because of people like me that Andrew McIntyre’s job of bringing better technology to the storied ballyard is so much more complex than that of his stadium-technology peers. Wrigley may have one of the greenest fields anywhere, but from an information-technology deployment standpoint Wrigley is about as far away from a “greenfield” project as you can get.

McIntyre, Senior Director of Information Technology for the Chicago Cubs, spoke with MSR recently on the phone to describe the delicate line his organization must tread as it brings necessary technology improvements to one of the world’s great historic sporting venues. In other stadiums, things like a brand-new huge video board would be welcomed, even celebrated. At Wrigley? Renovation plans that include an outfield video board will need to pass muster with national landmark regulations, and survice reactions from a widespread fan base that resists even the slightest changes to the stadium, and work with the unique neighborhood apartment buildings whose rooftops offer views into the stadium.

So when McIntyre said the Cubs need to get “everyone on board” before things like video screens can be introduced, he’s talking about a lot more than people who pull a Cubs paycheck. That extra planning, McIntyre admits, will likely keep the Cubs a bit behind their sports-stadium brethren in certain technology areas, like digital signage. But on many other fronts McIntyre and his technology team are helping the Cubs and Wrigley keep pace with advanced stadium services, like better mobile device connectivity.

Wi-Fi and DAS, with AT&T

Now in his second year with the Cubs, McIntyre and the IT team there has spent a good amount of time putting infrastructure in place that will support future efforts, beginning with things like optical fiber deployments that bring an almost 10-fold speed improvement in bandwidth backhaul.

Andrew McIntyre, Senior Director of Information Technology, Chicago Cubs. Photo courtesy of Chicago Cubs.  All rights reserved.

Andrew McIntyre, Senior Director of Information Technology, Chicago Cubs. Photo courtesy of Chicago Cubs. All rights reserved.

“Some severe infrastructure upgrades were needed here to enable initiatives moving forward,” McIntyre said. “There was historically a lack of investment from the IT side of the house. We’ve been working on a lot of non-fan-facing improvements that are very critical to us.”

One improvement that fans have been able to enjoy for the past season and a half is improved mobile connectivity inside the park, thanks to a neutral-host Distributed Antenna System (DAS) deployment and a stadium Wi-Fi network, built with carrier partner AT&T. “Next time you’re here, keep your eyes peeled for the antennas,” McIntyre said.

Having improved cellular and Wi-Fi connectivity puts the Cubs in the top third of MLB franchises, as by our count only 12 of the 30 major league parks currently offer free fan Wi-Fi services. When it comes to advanced apps and services that such in-park networks might power, like same-day seat upgrades or video replays, McIntyre said the Cubs are paying close attention to pilot programs underway at other parks, and will be “fast followers” when MLB-approved solutions are ready for prime time. (All in-stadium apps in baseball parks can only be run through the league’s At Bat or At the Ballpark mobile app.)

“I don’t think anyone’s knocking it out of the park yet” with in-stadium services, McIntyre said. But McIntyre also said he and the Cubs have met with franchises who are trying leading-edge deployments, including the San Francisco Giants and some European stadiums.

“We’re doing a lot of watching, listening, and learning,” McIntyre said.

Digital Signage as a Communication Vehicle

While most of the heated debate around the Cubs’ renovation plans centers on the size and placement of the proposed outfield video board, McIntyre and his team are looking deeper into a synchronized digital signage strategy, where boards all around the stadium — even, say, a concession stand pricing menu — could become a communications vehicle for the team to send messages out to the fans.

Wrigley Field marquee entrance. Photo courtesy of Chicago Cubs.  All rights reserved.

Wrigley Field marquee entrance. Photo courtesy of Chicago Cubs. All rights reserved.

“One major thing we are investigating is how the signage can change, to become a communications channel,” McIntyre said. Currently, when games go to a rain delay, there’s not a lot of ways for the team to give fans information about when the game might restart, or to communicate weather forecasts and safety instructions. That could change with a digital signage system that can instantly act as a synchronized stadium-wide messaging system.

“The digital signage strategy doesn’t necessarily get highlighted [in public discussions] but it can all become a vehicle to communicate,” McIntyre said.

Andrew McIntyre will be speaking at the upcoming SEAT Conference in Kansas City, Aug. 4-7.

Reilly, Trump Fall Short in Bid to Renovate Wrigley Field

wrigleyWell, Chicago, it almost happened. You know what I’m talking about, the plans by sportswriter Rick Reilly to buy the Cubs and turn them into a winner by “making necessary improvements” to Wrigley Field.

Turns out that Reilly’s last ESPN column wasn’t just opinion, it was strategy — who knew that Reilly had a partnership already in the works with Donald Trump to do a leveraged buyout of current Cubs owner Tom Ricketts, who was only too happy to take Reilly and Trump’s $3 billion to leave the Friendly Confines? Or rather, the “Friendly’s Ice Cream Confines,” which the park would have been re-named under the Reilly/Trump “aggressive revenue raising plan.”

See, Reilly, wizard that he was, had solved the problem that had been vexing the North Side for more than a century — the reason why the Cubs couldn’t win, Reilly wrote, was because they weren’t using Wrigley to its full fiscal potential, thereby robbing the Cubs of necessary income they could use to bolster their lineup. Never mind that the soon-to-be renegotiated TV deals for Cubs games could net the franchise at least equal to the Dodgers’ recent $7 billion 25-year pact. Or that the Oakland A’s somehow managed to win the AL West in 2012 with the next-to-lowest MLB salary total. It was that missing $70 million or so, Reilly said, that would end the goat curses and bring a World Series trophy to Addison and Clark.

You gotta have more bucks to lure the big stars, Reilly reasoned, and the best way to do that was to make some “obvious” changes needed to the ballpark that used to be crammed to the gills no matter how good or bad the team was. Just to recap, some of the highlights of the Reilly/Trump plan were:

— Tearing out the grass field and putting down blue synthetic turf, a la Boise State. Not only would that net a cool $5 million per year from sponsor FieldTurf, but it would also stand up better than grass and dirt for the 40-concert revenue-rich schedule of “old rock stars selling $250 tickets” tour, headlined by Bruce “No Free Tickets” Springsteen.

— The new “Trump-surround” Digitial Scoreboard, which would wrap from foul pole to foul pole in the back of the outfield, soaring 100 feet above the top of the back wall. Replacing the Dallas Cowboys’ TV screen as the world’s largest, the Trump-surround screen was going to be revenue-positive from its launch, thanks to constantly changing display ads and to the $10-per-tweet charge for fans to post messages to the big screen during play. The back of the screen was going to be live too, showing repeated recordings of Trump and Reilly laughing and flipping off anyone who still climbed to the rooftops of surrounding buildings.

— Instead of organ music, the Reilly/Trump plan called for the “world’s biggest collection of iPods,” a number of different-colored versions which would replace the ivy lining the outfield walls. Fans would have been able to pay $10 to request a song, with music playing non-stop at every break in play. During the seventh-inning stretch, the traditional “Take me Out to the Ballgame” break would no longer be live, but instead feature a different hip-hop star doing a rendition of the song in a Intel-sponsored hologram projection every game.

— There was more, of course, like the Budweiser “simple math” scoreboard that was to show only one digit at a time (saving fans all the time and pain of having to actually add the runs scored every inning) and the “BALCO Distance Meter,” which would use lasers to track the flight of every home run hit by the Cubs’ new steroid-powered lineup. No named sponsor was necessary for the “Alderman’s Payoff Race,” where cartoon versions of famous Chicago politicians would push shopping carts full of cash around the bases between innings. Trump and Reilly said the race would simply honor the new “city/stadium leasing agreement,” under which half of the team’s purchase price would be underwritten by city-backed bonds.

Luckily, the deal fell through when Chicagoans stopped laughing hard enough to make it to the polls to defeat the bond measure by the first ever unanimous margin in city elections. Reilly and Trump, of course, redirected their energies to golf, and are now presiding over the “Trump Resort and Spa at Augusta National,” where this year’s Masters tournament will be the first in that event’s history to be played at night, under the lights installed around the entire course.

“We’re confident golf fans will appreciate our eliminating all that stuffy old tradition in favor of exploding scoreboards and comfortable, double-deck seating,” Reilly said. “After all, how can the Masters expect to survive without reaping the obvious ad revenue that’s available? Isn’t that what sports is all about, anyway? To take maximum advantage of fans’ undivided attention? The idea of going to an event to escape the everyday barrage of marketing is as old as gutta percha balls. Masters fans will be happy we’re moving this event to the 21st century.”

The preceding was a special report from our bureau of satire. We now return you to our regular programming.

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