Verizon: Still no data charges for live NFL streaming via NFL Mobile app

There’s less fanfare around the decision this year (and no official press release we can find) but according to Verizon for the 2017 NFL season the wireless carrier will continue its plan from last year and won’t charge its metered-plan customers for data used while watching live NFL games via the NFL Mobile app.

UPDATE, Nov. 4: Please see this post with a Verizon response to NFL Mobile billing issues.

As we noted last year, some of the most-read stories in Mobile Sports Report history have been posts wondering about how much data customers might use watching a live football game on their phones. The answer now, for many Verizon customers, is easy: It’s still zero. You will still need to pay $1.99 a month again this fall to watch RedZone on your phone via NFL Mobile, but watching the live local and national-broadcast games (like Sunday night games and Monday Night Football) won’t chew up any of the gigabytes in your data plan. That is, if you have a data plan.

Where it may get tricky — and NFL Mobile and Verizon have a history of things not going quite as planned — is when it comes to customers on Verizon’s new “unlimited” plans. The first reply we got from our Verizon contact said, “Customers with metered plans will also enjoy games data free.”

But what about unlimited customers, we asked. Would NFL Mobile live-action data still be charged to them? This matters somewhat because the plans aren’t truly unlimited — some slowdowns to service can occur if you use more than 22 GB of data during a billing cycle. So it’s unclear to us what will happen if “unlimited” NFL Mobile users go past that number by say, watching every game possible over a cellular connection.

Does that mean that NFL Mobile junkies might actually do better with a metered plan than an unlimited plan? We have no clue. Here is the clarified second response to that question when we posed it to a Verizon spokesperson, so see if it makes sense to you:

Regarding unlimited; most of the time you’ll enjoy the same network experience after your line exceeds 22 GB during a billing cycle. If you exceed 22 GB…and you’re on a cell site that’s congested at that time, it may affect your streaming.

This may be just a small-potatoes quibble, but readers please let us know if things aren’t as free as they should be. What is helpful to know is this fact from the Verizon spokesperson: “Data usage from NFL Mobile may accrue real time when watching, but will be removed afterward in 24-48 hours.” Close watchers of data totals last year hit our comment boards with tales of being charged for NFL Mobile game-watching, but we believe it all turned out right in the end. But our comments space is always open if it doesn’t so please, NFL Mobile fans, keep letting us know what’s really happening out there.

As we also noted last year, many NFL Mobile veterans almost always seek a Wi-Fi connection when they are streaming NFL Mobile games, because better bandwidth and no data charges.

And remember: You can’t watch NFL Mobile live games on your tablet, because Verizon’s rights package only includes cellular phone-type devices.

Verizon makes live NFL action via NFL Mobile free to all customers; RedZone still $1.99 a month

Screen shot of NFL Mobile app showing possible live games to watch.

Screen shot of NFL Mobile app showing possible live games to watch.

If you’re a Verizon Wireless customer, watching live NFL action on your smartphone just got a lot easier and perhaps cheaper. For the 2016 pro football season, Verizon will give all its customers free access to the schedule of live NFL games available via the NFL Mobile app, eliminating a $5 fee that used to be charged to non-premium plan users.

Though every game isn’t available, the NFL Mobile live schedule is pretty good, as it includes Sunday Night Football games, Monday Night games, Thursday night games and Sunday local games and also preseason games like tonight’s action. Also free is non-live action programming from the NFL Network, but if you want the prize catch — the NFL Network’s RedZone Channel — you still need to pay an extra $1.99 a month, and it’s a good idea to register NOW as Verizon has a history of having technical difficulty when people call on opening day.

(Don’t say we didn’t warn you!)

And, as always, though the games are free the data usage is not, so if you are on cellular games will count against your service plan; our best suggestion is to find free Wi-Fi.

If you are a savvy NFL watcher, you know that the RedZone Channel is the “secret” extra window to live action, especially on the West coast where we would often see entire games shown on RedZone simply because there weren’t other games to switch back and forth to. If you are a customer of any other cellular service, you are mostly out of luck in getting live football on your phone, since Verizon has an exclusive $1 billion deal with the NFL to be the sole carrier of live action on phone-type devices for another 2 years.

What’s still a muddle is whether or not you will be able to watch live action via NFL Mobile when you are at an NFL stadium, something we are working on trying to find the answers to. Neither the league nor Verizon has ever offered up anything like a guide to whether or not you can use the app to watch other games while at a game, even though with fantasy football it’s a good bet that many NFL ticketholders would like to have access to games other than the one they are attending. You can blame local and stadium broadcasting rights for most of the places that block NFL Mobile live games, along with substandard wireless services, but our hope is that the situation will improve as more teams put in Wi-Fi and upgrade their DAS.

You may also see a message prompting you to sign up for a new $99.99 (or so) package called Game Pass, which is a new all-inclusive video subscription deal from the league that includes live game audio and a lot of other features, but no live game action. Look for more info on that package and a revamped NFL Mobile app next week, and let’s all cross our fingers and burn incense to hope that Verizon added a server or two so many of us aren’t frustrated when the footballs fly.