Eagles fans use 10.86 TB of Wi-Fi at season opener

Lincoln Financial Field, home of the Super Bowl champion Philadelphia Eagles. Credit: Philadelphia Eagles

In their first regular season home game as defending Super Bowl champions, the Philadelphia Eagles saw their fans use 10.86 terabytes of Wi-Fi data at Lincoln Financial Field, the third-largest single-day total of Wi-Fi usage, trailing only the last two Super Bowls.

According to figures provided to Mobile Sports Report by the Eagles, an eye-opening 47,274 unique devices connected to the network at some point during the Eagles’ 18-12 victory over the Atlanta Falcons on Sept. 6, out of 69,696 in announced attendance. John Pawling, the Eagles’ vice president for information technology, also said the Eagles saw a peak concurrent connection of 36,829 devices on the Wi-Fi network, traffic that at one point “briefly maxed out” the Comcast-provided 10 Gbps backbone pipe that supports the stadium’s Wi-Fi network.

Since the night game was the NFL season opener and included the Eagles’ Super Bowl celebration ceremonies, Pawling expected a high amount of network traffic — they did, after all, see 8.76 TB of Wi-Fi used at the NFC Championship game back in January — but admitted the end result left him and his team “somewhat surprised.” One element that might have contributed to additional traffic was a pregame weather delay, time most likely spent online as fans waited for action to commence.

Everest network up to the test

An Everest Wi-Fi antenna points down at the stands. Credit: Everest Networks

The Sept. 6 game marked the start of the second full year for Lincoln Financial Field’s new Wi-Fi network, which uses gear from Everest Networks, a Silicon Valley startup company that was seed-funded by Panasonic, which acted as the exclusive distribution partner until earlier this year when Panasonic relinquished sole distribution rights to the Everest gear.

While Pawling said that the business of Everest leaving Panasonic caused “a little concern” last year, he said that from a technical perspective the Eagles “are dealing with the same people” at Everest as they did at Panasonic, and that there have been no issues that affected the network’s performance.

“It’s business as usual,” Pawling said. “It [the network] is rock solid. We’re very happy with it.”

Pawling said that the Eagles chose Everest a couple years ago during what he called a standard refresh review. Previously, the Eagles had used Extreme Networks gear for a Wi-Fi network put in place in 2013.

“We tend to look at 5 years as a technology’s horizon, and it was time to evaluate what was in the marketplace,” said Pawling. With its new design that puts four radios into a single AP and new antenna technology that theoretically has a farther reach than older equipment, the Panasonic/Everest gear won the Eagles’ bid.

“We did some tests with it [the Everest gear] and it seemed to handle things without a problem,” Pawling said. “We felt it fit our needs the best.”

Only 5 GHz in the bowl

Another Everest AP deployment. Credit: Everest Networks

According to Pawling, Lincoln Financial Field now has 683 Everest APs covering the entire building, a lower AP number than most venues that size because of the multiple radios in most units. Pawling said the entire deployment is top-down, and that the Eagles aren’t even using the 2.4 GHz radio in most of the Everest APs since the team only uses 5 GHz channels for the bowl. (The multiple-radio Everest APs have three 5 GHz radios and one 2.4 GHz radio.)

“It’s a plus, absolutely,” to have three radios in each AP, Pawling said, citing the reduced time needed to deploy fewer APs.

While the NFL opener now joins the top three in our unofficial list of top Wi-Fi events, we expect this list to change rapidly this year as it seems like the surge in mobile bandwidth demands at big events is still increasing rapidly. We can only imagine what might happen if Taylor Swift plays a halftime show at a big football game, but we can guess it would be a workout for any network currently in place.

THE MSR TOP 14 FOR WI-FI

1. Super Bowl 52, U.S. Bank Stadium, Minneapolis, Minn., Feb. 4, 2018: Wi-Fi: 16.31 TB
2. Super Bowl 51, NRG Stadium, Houston, Feb. 5, 2017: Wi-Fi: 11.8 TB
3. Atlanta Falcons vs. Philadelphia Eagles, Lincoln Financial Field, Philadelphia, Pa., Sept. 6, 2018: Wi-Fi: 10.86 TB
4. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
5. Taylor Swift Reputation Tour, Gillette Stadium, Foxborough, Mass., July 27, 2018: Wi-Fi: 9.76 TB
6. Minnesota Vikings vs. Philadelphia Eagles, NFC Championship Game, Lincoln Financial Field, Philadelphia, Pa., Jan. 21, 2018: Wi-Fi: 8.76 TB
7. Jacksonville Jaguars vs. New England Patriots, AFC Championship Game, Gillette Stadium, Foxborough, Mass., Jan. 21, 2018: Wi-Fi: 8.53 TB
8. Taylor Swift Reputation Tour, Broncos Stadium at Mile High, May 25, 2018: Wi-Fi: 8.1 TB
9. Kansas City Chiefs vs. New England Patriots, Gillette Stadium, Foxborough, Mass., Sept. 7, 2017: Wi-Fi: 8.08 TB
10. Green Bay Packers vs. Dallas Cowboys, Divisional Playoffs, AT&T Stadium, Arlington, Texas, Jan. 15, 2017: Wi-Fi: 7.25 TB
11. (tie) Southern California vs. Notre Dame, Notre Dame Stadium, South Bend, Ind., Oct. 21, 2017: 7.0 TB
Arkansas State vs. Nebraska, Memorial Stadium, Lincoln, Neb., Sept 2, 2017: Wi-Fi: 7.0 TB
12. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
13. Wisconsin vs. Nebraska, Memorial Stadium, Lincoln, Neb., Oct. 7, 2017: Wi-Fi: 6.3 TB
14. Super Bowl 49, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB

Everest going solo in Wi-Fi equipment market

Everest Wi-Fi APs (lower left, middle right) mounted underneath an overhang at Lincoln Financial Field in Philadelphia. Credit: Panasonic (click on any photo for a larger image)

Once a very tightly coupled part of electronics giant Panasonic, Everest Networks is now going solo in its pursuit of market share in the competitive arena for sports stadium and large public venue Wi-Fi deployments.

Though Everest representatives claimed that business is normal and usual, the emergence of Everest as a standalone company is a recent thing, even according to news clips posted on the company website. There, reports of some recent customer wins and news accounts of a high-traffic showing at an Everest-powered network at the Philadelphia Eagles’ Lincoln Financial Field all refer to the equipment as being from Panasonic, or as “The Everest Network Solution by Panasonic,” as a Panasonic press release describes it.

Apparently a recent reorganization at Panasonic caused the change in the marketing structure around the Everest product line; the products themselves have drawn interest in the stadium Wi-Fi market for their advertised ability to provide wider and deeper coverage patterns than other existing products.

Though Everest COO Simon Wright said in a phone interview Friday that “nothing has changed from a product perspective” and that the relationship between Panasonic and the Everest product is “exactly the same,” according to several sources the internal reorganization has eliminated multiple jobs inside Panasonic related to Everest, and caused the formation of the standalone Everest entity, which according to Wright’s own LinkedIn profile happened just last month. According to Wright, the headquarters office is in Santa Clara, Calif., is “within sight” of the San Francisco 49ers’ Levi’s Stadium.

New models, new deals?

While the explanation about the change of business direction from the Panasonic side will have to wait — Panasonic has not yet replied to our inquiries — according to Wright the Everest business is looking good, with new models coming out as well as some new (yet unannounced) customer wins in the near-term pipeline. According to Wright one of the new products is a Wi-Fi AP that can send a signal 300 feet, an attractive option for stadiums and venues with high overhangs that need to reach distant seats. One of the advantages touted by Panasonic and now Everest is that its APs include multiple radios, reducing the amount of actual hardware that venues may need to deploy.

New Everest logo from the company website

However, no Everest stadium customers have as of yet agreed to allow any up-close testing or provided any detailed season-long performance metrics. While team officials at the Philadelphia Eagles have provided praise for the Everest gear in press releases, they have not yet answered requests for live interviews. John Spade, CTO for the NHL’s Florida Panthers and BB&T Center in Sunrise, Fla., has tweeted favorably about a Panasonic/Everest deployment at the arena whose networks he oversees, and said in subsequent messages that he hopes the equipment line will continue.

According to Wright, the path ahead for Everest is a typical one for a startup, with hiring and funding tasks part of the mix. While he would not provide a total of funding that Everest has to operate, or how many members it has on its team, he did say that Panasonic remains a major investor and will continue to resell and promote the product line.

“They [Panasonic] just secured a major contract for us,” Wright claimed. “They will continue to be an important partner for us.”

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