DirecTV’s Sunday Ticket Mobile Service Sacked by Tech Glitch

The little man didn't fly as promised for mobile users this Sunday, according to reports.

DirecTV’s big push to promote a mobile-viewing option for its Sunday Ticket NFL package apparently got sacked by some technical glitches that rendered the service inoperative for mobile-device users, according to several reports including this post from FierceCable.

So despite heavy promo of the cute commercials where the fairy-sized Deion Sanders uses magic to bring DirecTV’s live NFL game action to a fan stuck at the airport, the satellite provider couldn’t keep up the promise on the back end, throwing its game-day credibility for a huge loss.

With competitor Verizon Wireless amping up the publicity for its own mobile-NFL product, you have to wonder how many fans are going to pay the big up-front bucks for DirecTV if the company can’t make good on one of its biggest and most hyped products.

Watching NFL on Verizon Phones: How Much Data is Needed?

Here’s the $64,000 question when it comes to watching NFL games live on your Verizon cell phone — how big a data plan will you need to watch live video of full games? Unfortunately, Verizon doesn’t have a clear answer for you at this time — other than, it probably won’t cost $64,000.

Tonight’s season kickoff between Green Bay and New Orleans is one of the games available to view live on your Verizon smartphone using the NFL Mobile app, which Verizon is heavily promoting via Twitter and other advertising avenues. If you already have one of Verizon’s smartphones the app will probably work, though you also need a Verizon Video subscription for an extra $10 a month added to whatever data plan you might have.

Guessing which data plan you will need, of course, is the all-important budgetary question — which could depend entirely on how many games you might want to watch on your phone. Since streaming video is about the biggest bandwidth-eating application around, anyone who wants to watch more than just a few minutes of live action per month should probably start with a baseline estimate of having to have Verizon’s highest per-month data plan, which gives you 10 GB of data to work with for $80 per month.

But what if you can’t afford the high-end plan and want to monitor how much data each live-game minute eats up? Unfortunately the answers you get from Verizon Wireless will vary depending on whether you are calling them live, using live chat or trying to decipher the answer via Verizon’s web site usage calculator.

On the Verizon Wireless web site we found an interactive data calculator that seemed pretty easy to use — except it’s unclear whether or not the NFL Mobile app uses high-definition or low-res video. Either way, you are going to chew up big chunks of data watching your team play live: According to the Verizon tool high-res streaming on a smartphone eats up approximately 400 MB per hour, while lo-res only uses 200 MB per hour.

Verizon Wireless's video usage calculator, showing that 15 hrs of high res video will eat up 5+ GB of data.



But if you watch about five games in a month — with each game at roughly 3 hours that means 15 hours of video — you will eat up 5.86 GB of data, according to the Verizon calculator. But if you call Verizon and ask the same question, you get a much different answer: According to the phone rep we talked to, the internal literature on the NFL Mobile app tells them to tell you that it only uses 17 MB per 12 minutes of viewing — a total of 85 MB per hour, much lower than the calculator.

And if you ask the question in an online chat session — how much data will I need to watch one game — the rep tells you “I do apologize, but I really cannot say,” and then offers to point you to the online calculator.

Our guess is that most cell-phone fans will use the Verizon NFL Mobile app to watch the popular NFL Network RedZone feature, which switches between in-progress games to show teams about to score or other significant plays. Especially until there is a clearer barometer of how much data you are using while watching, tuning in only to the RedZone might help keep your data bill from redlining as well.

Sports Media Pages Load Too Slow, Researcher Says

Technology performance company Gomez Benchmarks said Friday Aug. 26 that only one in 12 sports media websites can load pages in five seconds or less, disappointing millions of sports fans every time they use their smartphones to get news and buzz.

A division of Compuware Corporation, Gomez Benchmarks measured four carrier/device combinations — AT&T/iPhone, Sprint/HTC Hero, T-Mobile/HTC Dream and Verizon/Droid — against 12 popular sports media websites. While the website of the WWE averaged an acceptable 4.5 seconds per page, such media outlets as ESPN.com, NFL.com and CBS Sports.com were way too slow to satisfy sports fans.

See how your favorite fan sites did:

NHL.com — 8.3 seconds average response time

NBA.com — 10.68 second average response time   

NASCAR.com — 13.16 second average response time

 NBC Sports — 14.04 second average response time

ESPN.com — 14.06 second average response time

MLB.com – 14.33 second average response time

NFL.com — 14.93 second average response time

CBS Sports — 15.41 second average response time

About.com Sports — 20.11 second average response time

 

 

On Wi-Fi Day, a Warning: Find Wi-Fi if You Want Sports on Your Phone

Attention, mobile sports fans: If you are thinking of watching a game anytime soon on your portable device, be prepared to find yourself some Wi-Fi — or get ready to pay Peyton Manning-like dough to stay connected.

Since today is officially “Wi-Fi Day” since the numerical date, 8-02-11 neatly corresponds with the IEEE designation for the Wi-Fi protocol (802.11) it’s a good time as any to start thinking about where you might be able to find a Wi-Fi connection for when you want to watch sports, especially live video, on your phone, pad or laptop. Why? Because the nation’s two biggest cellular carriers, AT&T and Verizon, have recently made it loud and clear that heavy users of wireless data will be forced to pay more for the service the more they use, and may even face data-download slowdowns if they use their phones too much.

AT&T this week let it be known that even those users who still have so-called “unlimited” data plans may see their cellular connections slowed down if Ma Bell decides you are using too much data. And Verizon’s new CEO spent part of the company’s most recent earnings call talking about how “tiered” data plans are inevitable and that cell phone users need to get used to a future where every bit is counted and charged for.

The good news is that both AT&T and Verizon are busy trying to set up free public Wi-Fi networks, especially at major sporting arenas, to help ease the cellular crush being caused by stadiums full of fans snapping pictures and sharing videos from their phones. The alternative is to find a Starbuck’s or other friendly eating establishment where you might be able to use a local Wi-Fi connection to get the bandwidth you’ll need to watch sports live on your phone for longer than a few minutes.

And if you are dead set on using your phone or tablet to watch sporting events via a cellular connection, now might be a good time to take a look at what Sprint has to offer, since as of this writing the No. 3 cellular carrier in the country is the only one still offering truly unlimited data plans for its new, faster 4G network.

We’ll have more on this topic soon but in the meantime it might not be a bad idea to take a look at Wi-Fi aggregators like iPass or Boingo to see if your corporate communications needs can sync up with your desire to stay connected with your favorite team.

Verizon Adds Cellular Tower Power at Michigan Speedway

Portable cellular tower on light truck -- aka a "COLT." Credit: Verizon Wireless



As more and more fans bring their new high-powered cell phones to sporting events, wireless operators are being forced to scramble to support the new demand for bandwidth by adding portable cell towers or Wi-Fi infrastructure.

Making lemonade from the sour problem today was Verizon Wireless, which issued a press release trumpeting its attempts to provide more cellular bandwidth to the thousands of NASCAR fans who will visit Michigan International Speedway this summer, especially the big crowds expected at Sunday’s NASCAR race.

Verizon’s quick fix to handle the crowd (the speedway has 106,000 reserved grandstand seats) is something called a COLT, or Cell on Light Truck, a mobile cell antenna unit that Verizon says “will boost voice capacity by 200 percent and data capacity by 1,000 percent” in the greater speedway vicinity. Here’s the money quote from the press release:

“Ensuring our customers can count on their wireless devices for communication, news and more at major sporting events, like the races held at MIS is part of our ongoing commitment to network reliability,” said John Granby, president–Michigan/Indiana/Kentucky Region, Verizon Wireless. “We look at how our customers’ usage patterns are changing at events like these and we use this information to make sure we stay well ahead of their demand.”

What Verizon left unsaid was why it had to scramble to add portable cellular power in the first place — namely it’s the crush of new bandwidth demand precipitated by people bringing their iPhones and other superphones that Verizon and its competitors have been busy selling selling selling to large-gathering public venues like stadiums and malls. Like Verizon, expect all the other major carriers to follow suit the rest of the year by telling you how great it is that they are adding additional capacity to handle the crunch caused by selling all those phones that are overpowering their old networks.