AT&T 1st Telco to Use Foursquare Badge Contest

Giving away a trip for two to the 2013 BCS National Championship game, AT&T will offer fans a chance to unlock foursquare badges at check-in locations for all of the BCS title games, as well as select sports bars. Running between Jan. 2 and Jan. 9, the name of the promotion is “AT&T Football Fanatic. ”

Guidelines for the game appear on a Facebook page.

Badges are the essence of foursquare, the booming social media platform, because it has turned social media into a game. Earning badges allow people to stand out from others.

With its “AT&T Football Fanatic” contest, AT&T is one of the most aggressive large brands to leverage foursquare thus far.AT&T VP  Wireless Data, AT&T Mobility and Consumer Markets Ted Woodbury called foursquare “a unique social media platform.” At foursquare, the game was sold and coordinated by a team led by VP of Mobile and International Holger Luedorf.

 

BCS Games where AT&T will enable check-in are the Jan. 2 Rose Bowl, Jan. 2 Tostitos Fiesta Bowl, Jan. 3 Allstate Sugar Bowl, Jan. 4 Discover Orange Bowl and Jan. 9 Allstate BCS National Championship.

Another example of AT&T’s commitment to foursquare is a popular AT&T Blackberry Torch 4G commercial that’s currently in heavy rotation during network sports coverage, a Dilbert-type declares himself “Mayor Dennis of the Water Cooler.”

 

 

AT&T Beefing Up Cell Service in Superdome for BCS Championship

An example of a Distributed Antenna System (DAS) antenna atop a light pole. Credit: Sidecut Reports.


In order to make sure that BCS doesn’t also stand for “Bad Cellular Service,” AT&T is beefing up wireless coverage inside the New Orleans Superdome in advance of the Jan. 9, 2012 national-title matchup between LSU and Alabama.

According to Larry Lovell, a spokesperson for the Mercedes-Benz Superdome, AT&T is currently installing what is known as a DAS, or Distributed Antenna System, inside the cavernous arena. A DAS is basically a bunch of small antennas that connect to mobile phones the same way as big cellular towers do. Historically used inside office buildings and convention centers, DAS installs are now becoming a way for cellular providers to overcome the bandwidth challenges created by the onslaught of tens of thousands of fans arriving at stadiums with their smartphones ready to connect. The big numbers of customers wanting wireless access typically swamps the few cellular towers near stadiums, making connectivity a problem during game time.

By placing a lot of small antennas inside the Superdome AT&T should be able to provide much better service to the expected packed house for the BCS title game. Using a DAS install to beef up stadium throughput is a tactic used by AT&T before, most notably at Cowboys Stadium for last year’s Super Bowl and most recently at Paul Brown Stadium in Cincinnati. Lovell said the AT&T DAS install at the Superdome is slated to be finished by Dec. 23 and activated by Dec. 26, in time for a test run at the Sugar Bowl game on Jan. 3, 2012, followed by the BCS Championship the following Monday.

Though the Superdome already has an extensive Wi-Fi network, it is used for internal communications and services (like ticketing) and for media use, not for the general public. Lovell said the Superdome and AT&T are exploring the possibility of installing a public Wi-Fi network at a later date, along the lines of other AT&T projects at places like AT&T Park or Chase Field in Phoenix.

Lovell said the Superdome and AT&T are currently negotiating with other cellular carriers to give their customers the ability to roam on AT&T’s DAS network. The Superdome install would be just the latest in a long string of aggressive DAS projects from AT&T, including a DAS network currently being installed in and around the Silicon Valley city of Palo Alto. If all goes well AT&T customers in particular should be able to send all those texts, LOLs and photos from the game without a hitch.

How-To Twitter: 5 Winning Sports-Biz Game Plans

Editor’s note: While some people still think there is room to debate whether Twitter matters or not, many participants in the sports arena have already fully embraced the microblogging service and are already using it to a business advantage. Here are five sports-business outlets MSR editors already see using Twitter to a great advantage, for self-promotion, fan engagement and as a way to stay in the front of the competition.

1. Jim Rome (@jimrome) and The Jim Rome Show: Clone input, Sports Bro-mance and a quick way to follow

Jim Rome, host of radio's The Jim Rome Show and ESPN's Rome is Burning


To the “clones” who call in to his popular radio show, Jim Rome is known by handles like Van Smack, Romey, and many other permutations. But the one trending in popularity is @jimrome, the official Twitter address for both Rome and his show, due to both Rome’s adept adoption of Twitter culture as well as an out-front business decision to use Twitter to drive traffic and increase audience engagement.

As someone whose show has a motto of “have a take, don’t suck,” it is probably no surprise that Rome & Co. excel at Twitter’s short-message format. Even when he’s not on the air Rome brings his brand of “smack” to sports via @jimrome, typically best when there is a big nighttime TV event where he can chime in on Twitter with a Rome-flavored take second after it happens.

Rome also uses Twitter actively to promote the show, tweeting links to audio clips from guest visits, a great way to engage an audience outside of those who listen live. Rome also salutes, links to and promotes guests and other sports figures on Twitter, especially relevant as more and more professional athletes use Twitter as a sort of public/private communication channel.

And both the radio show and the ESPN show encourage listeners and viewers to engage with Rome via Twitter, reading tweets on the air and using them to help select topics to cover each day. True to the confrontational nature of the program you can get “run” if your take happens to suck but in sports and Twitter that is part of the fun of playing. By fully embracing Twitter as just another way to take “a call,” Rome and the Jim Rome Show are giving themselves an excellent chance to ride the Twitter bandwagon to bigger audiences and better business. With just more than a half-million Twitter followers, @jimrome is clearly out in front.

2. ESPN: Everyone in the Twitter Pool

While it’s no surprise that ESPN is all in when it comes to Twitter, we have to say that there are two surprising uses of the service that might seem at odds with ESPN’s overall business plan: First, the network apparently has few restrictions on what its reporters can post on Twitter, which can raise questions about where ESPN breaks news — on its own site, or on Twitter? Second, ESPN has fully embraced Twitter as a way to bring viewer comments into its shows, even broadcasting Tweets with Twitter handles — which could seem at odds with ESPN’s own user registration system, which conceivably drives business by getting people to consume more ESPN content.

Though we haven’t had the chance to sit down with anyone at ESPN yet to hear whether or not such strategies are debated, it’s pretty clear that ESPN is not letting its own business concerns keep it from also benefiting from Twitter’s groundswell among sports fans. And by allowing its “talent” like Adam Schefter and John Clayton to post volumnous updates on Twitter at the very least ESPN is keeping its brand at the forefront of Twitter simply by letting its reporters do what they do best — deliver breaking news and analysis. Points to ESPN for doing Twitter first and leaving the business stuff to figure out for later.

3. Verizon Wireless: Twitter ‘chats’ Promote NFL Mobile Service

Even if you don’t have a Verizon Wireless cellphone and therefore can’t use the company’s NFL Mobile service, you can still get on the Verizon bandwagon thanks to Twitter, where the company regularly hosts “chats” or live Twitter conversations with NFL athletes as a way to promote the service. No way to tell whether or not Verizon’s Twitter chats are helping sell any more iPhones or HTC Thunderbolts, but at the very least Verizon is doing a perfect job of using Twitter to leverage its exclusive cellphone agreement with the NFL to establish its brand as a fan-enabler. That can’t hurt when it’s time for Twitter followers to upgrade their mobile device.

4. Tour Tracker: Using Technology to Bring Twitter Users Along

For bicycle racing fans who weren’t near a TV there was no better way to follow some of the best action this past summer than via the Tour Tracker application, which was licensed and sponsored for some events by team sponsor Radio Shack. What made the Tour Tracker (or “Shack Tracker”) especially cool during events like the Quizno’s U.S. Pro Cycling Challenge was the app’s ability to incorporate fan tweets on the fly — a great way to use technology to bring fans closer to the event and to bring a layer of community to the coverage that simply hasn’t been available before. At MSR we expect to see more Twitter incorporation during 2012 — perhaps even a live Twitter crawl during a major event? If so pioneers like Tour Tracker will reap rewards for paving the way.

5. San Francisco Giants: A Full Twitter Embrace

@SFGiants & Twitter from TwitterHQ on Vimeo.

There couldn’t have been a better season for the hometown combination of Twitter and the San Francisco Giants than 2010, when the underdogs in orange and black won the World Series. Though the team’s Twitter strategy didn’t help it win any games it’s safe to say that there might not have been a fan base more ready to embrace a full-on Twitter strategy than the folks who fill AT&T Park. The video above is a good recap of how the Giants embraced Twitter fully, and how now its fans expect to be able to see highlights, get news and other information simply by following the Giants on Twitter. And Twitter, likewise, uses the Giants’ plan as the starting point for its list of ways sports organizations can use Twitter to help themselves. Never too late to start!

AT&T takes on Verizon on Washington Capitals’ home ice

In a sign of the times, AT&T announced Wednesday significant improvements to mobile broadband coverage at Washington, D.C.’s Verizon Center. The announcement underscores the growing importance of providing superior connectivity around sports facilities.

AT&T will likely use added capacity as a way to convince Washington Capitals, Washington Mystic and currently-locked-out Washington Wizards fans to keep using AT&T services to get a 360-view of the live sports experience, or defect to AT&T if their current mobile carrier is substandard.

That AT&T has brought its in-stadium network improvement push to the Verizon-branded Verizon Center with better connectivity is a cagey move by AT&T.

Rob Forsyth, greater Washington/Baltimore area vice president and general manager for AT&T, said:

We’re committed to our investment in the local wireless network, and providing enhanced wireless coverage at major sports and entertainment venues is just one way.

There are interesting wrinkles to the AT&T upgrade. The owner of Verizon Center is Ted Leonsis, who was an pioneer in creating digital content during the early days of AOL.  Now owner of the Washington Capitals, Leonsis is also one the most wired sports executives in America. Whether AT&T will seek to buy favor with Leonsis as the sports viewing experience shifts toward social media and watching broadcasts on smartphones and iPads remains to be seen, but giving NHL fans really good digital throughput when they go to watch their 4-1-0 Capitals can’t hurt.

How Sports Fans May Benefit

If Verizon chooses to reciprocate, fans in Oklahoma City, San Antonio, Chattanooga, Tenn. and San Francisco are most likely to benefit. In all of those markets, AT&T owns sole naming rights to stadiums, including the home of the San Francisco Giants and the San Antonio Spurs. Though AT&T probably doesn’t need Verizon to help out inside the Giants’ ballpark, Verizon does have its new speedy 4G LTE service active in San Francisco, while AT&T’s LTE service is not yet there.

Verizon has sole naming rights at the Verizon Wireless Center in Mankato, Minn. and the Verizon Wireless Arena in Manchester, New Hampshire.

Sprint owns sole naming rights only at Sprint Center in Kansas City, which currently does not house a major professional sports team.

Friday Grab Bag-How is your QB rated?

Apple stays hot
The demand for the new iPhone 4S is so great that even Apple co-founder Steve Wozniak had to stand in line to get one, and not just in line, but over night! That might show the popularity of the latest phone offering from Apple, but reports from AT&T, Verizon Wireless and Sprint Nextel is that they all sold out of the phone during the preorder period. A visit to their web sites shows that versions of the phones can be back ordered with a wait ranging from one to four weeks.



While RIM keeps cooling

Research in Motion was flying high just a few years ago as its RIM platform was a must have by corporate execs who used it to free themselves from their desks. The company had an overwhelming market share and no viable competition. However it looks as if the market has bypassed the company and it is feeling pressures that it is unused to and questions are arising as to if it can react properly and in time to save itself. That is the issue that is examined by Forbes and should be a warning to all companies that get complacent about their technology and market share. The recent three day outage that RIM recently experienced will not help its standings.

Sony brings video library to Tablet S
Sony is attacking rivals on multiple fronts with the rollout of its Video Unlimited for its Tablet S platform. The company is leveraging its strengths in multiple fields ranging from technology to movie distribution. The company will offer its Video Unlimited feature, which includes more than 6,500 films and 40,000 TV episodes from a wide array of film studios and networks, and will be available not only on the S Tablet but also on Sony Ericsson phones. Now you never have to miss “Friday Night Lights!” The company will eventually move the feature to other Android based devices, but not all of them and currently has no plans to support Apple’s iOS platform due to the high fees that Apple charges.


ESPN’s QB Ratings cause a Stir.
Ever wonder if ESPN’s much ballyhooed Total QBR system would give us a true look at how well a quarterback did in any one game? Here is a look at two QBs from last week. One was 26 of 39 passes for 396 yards and two touchdowns and his team won, the other completed four of 10 passes for 79 yards and a touchdown while also running the ball six times for 38 yards and a touchdown and his team lost. Which one do you think had the better game according to QBR? People have been raging about this all week around the sports world; however my position changed after I read this well thought out piece from The Big Lead. For a slightly different look go to the stats guys at FootballOutsiders.

Fans, Teams Win With AT&T Stadium Wi-Fi Push

Fans and teams may be the big early winners in the cellular industry’s nationwide push to bring better phone reception to crowded places, an effort currently led by AT&T’s aggressive plan to build localized Wi-Fi networks inside major sporting venues like San Francisco’s AT&T Park and Chase Field in Phoenix.

To alleviate the bandwidth crush caused by the relatively new phenomenon of fans who want to shoot and instantly share pictures, videos and text messages from their seats, AT&T is partnering with teams and schools to build Wi-Fi networks directly inside the stadium walls, providing a better, faster Internet connection to those in attendance. Atlanta’s Turner Field, Stanford Stadium and Minute Maid Park in Houston have also received AT&T network attention, part of a Ma Bell strategy to improve cellular coverage by bringing in Wi-Fi and other network improvements right to the fans in the seats.

“The dynamic of what fans are doing with their phones has changed dramatically just over the last year,” said Dennis Whiteside, assistant Vice President for marketing and technical sales in AT&T’s Wi-Fi group. “People want to share the experiences of being at the game as it’s happening. And, they also want ubiquitous cellular coverage wherever they are.”

As anyone who’s ever attended a big trade show or a sporting event in the past knows, cellular coverage often deteriorates rapidly whenever a big group of folks congregates in a small geographical area, like a stadium or convention center. But the explosion of fans with smartphones like Apple’s iPhone, Whiteside said, has created a unique phenomenon of mobile use: At many games now, fans send out more cellular data then they receive, putting a whole new demand on networks that were never designed to handle big chunks of mobile video and picture-sharing in both directions.

“The whole social media phenomenon of instant sharing has led to us seeing instances where upload traffic from stadiums is greater than the download traffic,” Whiteside said. “That was something we didn’t see even just one year ago.”

While AT&T and other cellular providers are constantly upgrading and adding regular cellular towers to improve performance, the sheer numbers of fans inside a stadium makes it nearly impossible to provide sustained connectivity via the regular cellular network. Not only is it extremely costly to build out regular cellular towers — each location can cost in the hundreds of thousands of dollars — but even if you put antennas everywhere including on the goalposts, the physics of wireless spectrum at celluar frequencies still wouldn’t be able to keep up with the bandwidth crush of tens of thousands of fans all wanting to update their Facebook page.

Enter Wi-Fi, which solves the local bandwidth problem by allowing network providers to build fast networks with many inexpensive antennas and access points, using unlicensed spectrum. The best news for fans is that since almost every device made these days has a Wi-Fi chip, their phone or pad will probably connect without any modification or upgrade needed. And, in most cases, the Wi-Fi access is free, especially if you are already a paying customer of the provider running the network.

“Wi-Fi is great because it provides capacity where we need it most, either in the walkways under the stands or in the tight bowls of the stadiums,” Whiteside said. “And for the customers it’s great because using Wi-Fi doesn’t count against their [cellular] data plans.” AT&T also uses a technology called Distributed Antenna System, or DAS, to bring a greater number of smaller cellular antenna endpoints closer to crowds. Traditionally used inside buildings, DAS is now making appearances outside as well and is often used by AT&T as part of an overall network-improvement strategy.

For many new smartphone users, just figuring out how to switch to Wi-Fi can be a challenge given all the new buttons, screens and icons they have to learn. That’s why AT&T and other providers like Verizon are doing their best to make it easy for users to switch over to Wi-Fi, even automating the process in some cases. In AT&T networked parks, Whiteside said, AT&T customers can configure their devices to switch automatically to a Wi-Fi network if one is available, a kind of simplicity he said is becoming the expected norm.

“Our customers expect us to deliver great wireless access, and they don’t want to have to figure out where that is,” Whiteside said. “Awareness of Wi-Fi as a feature is very high — people know they can use it at home or when they are on the road. But letting them know exactly where they can go and where they can use it in non-standard places [like stadiums] is still a challenge.”

For teams and schools, the benefits of a souped-up stadium network may just be emerging in features like the ability to communicate with fans at the game, to offer wireless concessions orders, show instant replay video, and maybe just to help with ticket sales.

“People want to be at the stadium and have the game-time experience, but they also want to be able to communicate,” Whiteside said. “The competition for buying a ticket is usually the home theater or the couch. For owners of stadiums, having a solid network is a great benefit.”