Government Intervention in On-line Privacy Issue Likely

Users to have select rights about when and how data is collected

With growing reports of data harvesting from people’s accounts with and without permission coming out in a constant stream, and many major on-line players only paying lip service to the idea of individual privacy it now looks like state and Federal Governments will intervene to differing degrees.

Google will be changing privacy rules March 1.

From California to Federal level efforts are now being made to rein in the app developers and afford a level of privacy, or at least provide upfront information about information sharing policies prior to purchase and installation.

On the Federal level the Obama administration has proposed Consumer Privacy Bill of Rights, a seven point proposal that will seek to dramatically increase the privacy of users of the Internet that seeks to protect Americans’ privacy as they use the internet.

The core of the Bill of Rights has seven points:
INDIVIDUAL CONTROL: Consumers have a right to exercise control over what personal data companies collect from them and how they use it.
TRANSPARENCY: Consumers have a right to easily understandable and accessible information about privacy and security practices.
RESPECT FOR CONTEXT: Consumers have a right to expect that companies will collect, use, and disclose personal data in ways that are consistent with the context in which consumers provide the data.
SECURITY: Consumers have a right to secure and responsible handling of personal data.
ACCESS AND ACCURACY: Consumers have a right to access and correct personal data in usable formats, in a manner that is appropriate to the sensitivity of the data and the risk of adverse consequences to consumers if the data is inaccurate.
FOCUSED COLLECTION: Consumers have a right to reasonable limits on the personal data that companies collect and retain
ACCOUNTABILITY: Consumers have a right to have personal data handled by companies with appropriate measures in place to assure they adhere to the Consumer Privacy Bill of Rights.

While this is only a guideline it is being proposed as a regulation that would be administered by the Federal Trade Commission after details of each of these is worked out. The White House has said that it will be working with industry groups and web app developers and publishers on this issue.

In at least one case a state is simply enforcing privacy standards that are on its books. In California the State Attorney General Kamala Harris has announced a deal with the state’s six largest mobile web app providers.

The companies, Apple, Google, Hewlett-Packard, Microsoft, Research-in-Motion and Amazon, which according to Harris account for 95% of all mobile apps distributed worldwide, must now adhere to the California Online Privacy Protection Act that was passed in 2004.

Under the agreement, the companies will place prominent and easy to understand privacy disclosures before a user downloads an app. The push will cover both app developers as well as the larger players such as Apple that distribute the apps.

A lot of players have a vested interest in this. Google and Facebook are massive data harvesters and in a number of ways they will remain unaffected. However Google’s recent move to change its privacy policies looks like one of the many events that have helped quickly push this to the forefront.

Another issue was the discovery that a number of apps were downloading users’ cell phone contacts and address books without clearly letting the user know that they were losing that information.

ManU wins laurels in Brit Sports Digital Agency’s New Soccer Social Media Stats

English Soccer League top goaltender Peter Cech

In what could prove a template for U.S. sports teams interested in tracking the efficacy of their outreach, the innovative and edgy digital sports agency Freestyle Interactive has launched a Social Media analytics service for English Premier League soccer.

On a monthly basis,  Freestyle will publish the total tweets, Twitter followers and Facebook Likes Premier teams rack up. The company has published the December numbers, which show ManU sucking wind on Twitter as it is tied for last at No. 19 among 20 teams. Meanwhile, Aresenal has landed over 1 million Twitter followers in the same time frame.

On Facebook, ManU is top dog with over 20 million likes. That’s interesting data because it may determine whether a totally Facebook-centric strategy or a Twitter-centric strategy delivers the greatest bang for your buck.

Sports social media sponsorship dollars should add significant new revenue streams for sports teams within three years, Mobile Sports Report’s senior editor Frookie predicts.

Displaying awesome chops in the social media arena, Freestyle is also identifying its pick as the best of the month in sports social media innovation for allowing fans to display Tweets on its scoreboard during games.

Kudos to Freestyle for being as cagey as Chelsea’s goaltender Peter Cech is at keeping balls out of his cage.

Here’s the Freestyle data in an awesome graphic:

Nielsen Says Men Multitasking with Smartphones, Tablets In Record Numbers to Check Sports

While most experts point to immersive television as the future of the sports viewing, consumers are edging toward the experience slowly. Right now, consumers are mostly multitasking on smartphones and tablets when they sit in front of the television, according to  a recent report from The Nielsen Company.

Nielsen found that 40 percent of tablet and smartphone owners in the United States watch television and use smartphones or tablet devices at the same time on a daily basis.

Checking sports scores ranked higher than checking television listings, couponing or looking up product information with 30 percent of all respondents, 44 percent of males and 17 percent of females saying that’s what they did with their smart phones and tablets when watching television.

Email was the top activity that people engaged in with 60 percent of respondents saying that’s what they did when they used their smartphones or tablets in front of the television.

Sports programmers take note, ZDNet says

According to a ZDNet report, the Nielsen data has a good takeaway for television programmers. ZDNet said the Nielsen data indicates that smartphones and tablets are not much of a threat to television, but it would be a good idea for programmers to continue to experiment with ways to reach the smartphone and tablet audiences, and use the medium to their advantage.

Consumer predicts cable company trouble

A comment by Tmc8tmc on The Nielsen Company’s website predicted a seismic shift:

You’ll find more consumers actually watching tv on the devices themselves through streaming (wifi, not the price gouged so-called unlimited data plans). Cable companies are in trouble.. Their business model will erode starting in 2012 to serious subscription loss by 2015.

Account for mobile, marketing services company says

One spin on the Nielsen data came from integrated content marketing services company Brafton, Inc., which said marketers of all kinds need to pay attention to tablets and smartphones replacing laptops as a primary computing device. It said location-based marketing, which falls squarely in the sweet spot of sports social media, will rise as people rely more heavily on smartphones and tablets for access to the digital domain.

Here is what  Brafton, Inc. said:

The survey results demonstrate that web marketers must ensure their plans account for the growing use of mobile devices. Search marketing campaigns typically include aggressive keyword strategies, and are also tailored to the search algorithms. However, mobile operating systems come with specialized search applications that field searches differently, factoring location into results. SEO strategies must adjust, especially in consumer-facing businesses, to include geographical elements that may drive mobile search traffic

For marketers, keyword strategies must adjust to tailor to on-the-go consumers. While the desktop PC is still the primary access point for the Internet, Brafton reported last month that experts expect this to change by 2015, when the mobile web is primed to reign supreme.

More Nielsen numbers

eReader owners were far less prone to double teaming data and entertainment than smartphone and tablet owners. Just 14 percent reported using their eReader while watching television.

Few consumers are totally abstinent from multitasking. Only 12 percent of tablet owners and 13 percent of smartphone owners say they have never used those devices while watching TV.

 

 

 

 

Fans, Teams Win With AT&T Stadium Wi-Fi Push

Fans and teams may be the big early winners in the cellular industry’s nationwide push to bring better phone reception to crowded places, an effort currently led by AT&T’s aggressive plan to build localized Wi-Fi networks inside major sporting venues like San Francisco’s AT&T Park and Chase Field in Phoenix.

To alleviate the bandwidth crush caused by the relatively new phenomenon of fans who want to shoot and instantly share pictures, videos and text messages from their seats, AT&T is partnering with teams and schools to build Wi-Fi networks directly inside the stadium walls, providing a better, faster Internet connection to those in attendance. Atlanta’s Turner Field, Stanford Stadium and Minute Maid Park in Houston have also received AT&T network attention, part of a Ma Bell strategy to improve cellular coverage by bringing in Wi-Fi and other network improvements right to the fans in the seats.

“The dynamic of what fans are doing with their phones has changed dramatically just over the last year,” said Dennis Whiteside, assistant Vice President for marketing and technical sales in AT&T’s Wi-Fi group. “People want to share the experiences of being at the game as it’s happening. And, they also want ubiquitous cellular coverage wherever they are.”

As anyone who’s ever attended a big trade show or a sporting event in the past knows, cellular coverage often deteriorates rapidly whenever a big group of folks congregates in a small geographical area, like a stadium or convention center. But the explosion of fans with smartphones like Apple’s iPhone, Whiteside said, has created a unique phenomenon of mobile use: At many games now, fans send out more cellular data then they receive, putting a whole new demand on networks that were never designed to handle big chunks of mobile video and picture-sharing in both directions.

“The whole social media phenomenon of instant sharing has led to us seeing instances where upload traffic from stadiums is greater than the download traffic,” Whiteside said. “That was something we didn’t see even just one year ago.”

While AT&T and other cellular providers are constantly upgrading and adding regular cellular towers to improve performance, the sheer numbers of fans inside a stadium makes it nearly impossible to provide sustained connectivity via the regular cellular network. Not only is it extremely costly to build out regular cellular towers — each location can cost in the hundreds of thousands of dollars — but even if you put antennas everywhere including on the goalposts, the physics of wireless spectrum at celluar frequencies still wouldn’t be able to keep up with the bandwidth crush of tens of thousands of fans all wanting to update their Facebook page.

Enter Wi-Fi, which solves the local bandwidth problem by allowing network providers to build fast networks with many inexpensive antennas and access points, using unlicensed spectrum. The best news for fans is that since almost every device made these days has a Wi-Fi chip, their phone or pad will probably connect without any modification or upgrade needed. And, in most cases, the Wi-Fi access is free, especially if you are already a paying customer of the provider running the network.

“Wi-Fi is great because it provides capacity where we need it most, either in the walkways under the stands or in the tight bowls of the stadiums,” Whiteside said. “And for the customers it’s great because using Wi-Fi doesn’t count against their [cellular] data plans.” AT&T also uses a technology called Distributed Antenna System, or DAS, to bring a greater number of smaller cellular antenna endpoints closer to crowds. Traditionally used inside buildings, DAS is now making appearances outside as well and is often used by AT&T as part of an overall network-improvement strategy.

For many new smartphone users, just figuring out how to switch to Wi-Fi can be a challenge given all the new buttons, screens and icons they have to learn. That’s why AT&T and other providers like Verizon are doing their best to make it easy for users to switch over to Wi-Fi, even automating the process in some cases. In AT&T networked parks, Whiteside said, AT&T customers can configure their devices to switch automatically to a Wi-Fi network if one is available, a kind of simplicity he said is becoming the expected norm.

“Our customers expect us to deliver great wireless access, and they don’t want to have to figure out where that is,” Whiteside said. “Awareness of Wi-Fi as a feature is very high — people know they can use it at home or when they are on the road. But letting them know exactly where they can go and where they can use it in non-standard places [like stadiums] is still a challenge.”

For teams and schools, the benefits of a souped-up stadium network may just be emerging in features like the ability to communicate with fans at the game, to offer wireless concessions orders, show instant replay video, and maybe just to help with ticket sales.

“People want to be at the stadium and have the game-time experience, but they also want to be able to communicate,” Whiteside said. “The competition for buying a ticket is usually the home theater or the couch. For owners of stadiums, having a solid network is a great benefit.”

Pew Research says sports viewing on smartphones, iPads has room to grow

Nonpartisan fact tank Pew Research issued Tuesday Oct. 4 a report that said 20 percent of U.S. adults get sports scores and updates on smartphones or iPads, but only a small percent of Americans use social networks as their primary source of information, sports or otherwise. The research indicates that sports viewing on mobile devices and sports social media is a market primed for growth, but that it is also early enough for new competitors to get into the fray.

Sports information trailed weather (36%), locating restaurants or local business (31%) and news (25%) as a smartphone activity, but outpaced community news alerts (13%) and news via smartphone applications (11%) in the Pew Research study. A total of 16 activities were measured, and 2,251 adults age 18 or older responded.

The report dovetails with research from eMarketer Inc., which reported Sept. 15 that the sports audience must grow in order for sports content providers to expand the number of mobile subscription and ad-supported online offerings to viewers. eMarketer said the sports audience is perfect for mobile applications because they are loyal, passionate and large in number.

“The situation will change dramatically as more fans assimilate streaming into their media consumption routines, which, in turn, will compel leagues, broadcasters and marketers to make better use of digital platforms to reach their target audiences,” said eMarketer senior analyst Paul Verna.

EMarketer said 2010 digital revenues for the top U.S. Sports leagues was $1.295 billion. Courtesy of eMarketer, here is how the NFL, NBA, MLB and the NHL measured up: 

Source eMarketer.com, by permission

 

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