Incentient Uses iPads, Wi-Fi for Suite Services at ‘The Q’

For those lucky enough to sit in the luxury suites at the Quicken Loans Arena (The Q) in Cleveland, home to the Cavaliers and the AHL Lake Erie Monsters, ordering from the concierge just got a whole lot easier due to a collaboration between the arena and Aramark, the sports facilities food and beverage provider.

The Q has introduced a Wireless Concierge service that uses SmartTouch Technology developed by Incentient and deployed on Apple iPads in its 92 luxury suites that allows customers to order wirelessly from a wide array of products categories.

Incentient is a New York-based developer that is focused on creating solutions for hospitality venues including restaurants, hotels and resorts and sport and entertainment arenas and has a variety of technology that it has developed targeted at enabling real time communications between the venues and its customers.

SmartTouch is a customizable application designed for use on the iPads’ touch screen enables customers to browse, select and order items from the site. At The Q it allows suite guests to order food and drinks, purchase merchandise and even event tickets among other items simply by tapping the screen. The technology provides two way communications so if there are issues with orders that can be conveyed instantly.

Among the other features of the program is the ability to look at the venues future calendar, get stats and scores for the event being played as well as others elsewhere and get information not only about The Q but also nearby businesses.

Who Will Build a Kindle for Sports? Millions of Fans Await the Answer

One great comment I heard at CES in Las Vegas this week was that tablet computers are “the killer app for watching video.” To that I would add a caveat: Tablets could also become the complete killer app for watching sports in a mobile fashion, if and only if the leagues, cellular providers and broadcasters could come to some workable agreement on viewing rights. What could make all that happen quickly? Why not something like Amazon’s Kindle, but instead of books, have it devoted to sports?

The real revolution started by the Kindle isn’t the cool technology behind the device itself. Instead it’s the simple pricing and content procurement method which eliminates the need for consumers to care about the cellular connection and simply allows them to pay for the books they want to read. If only sports could be so simple.

In the real world, we know it’s far from easy to get sports content on your mobile device. Just trying to definitively describe how you could get Monday’s BCS Championship game to show live on a mobile device took a weekend’s worth of reporting and numerous email exchanges with the supremely helpful ESPN folks. It’s not all ESPN’s fault that its mobile offerings are so constricted, but the fees ESPN charges cable providers play a part in the snarl of rights and access barriers that make mobile sports viewing such a pain in the rear.

The hope here at MSR is that all parties concerned learn some lessons from the digital music business, where a simple store and powerful simple device — iTunes and iPod — led to an explosion in sales of music, videos, podcasts and now books too. The Kindle is an extension of the iPod/iTunes simplicity to the mobile ecosystem, eliminating the concerns about how much data you’re downloading and whether or not you are exceeding your monthly mobile limits. Why not build one tailored for sports, with the connectivity costs and rights fees built in? If half a million people went through the maze of tasks necessary to watch the BCS game online, what could the size of that audience be if folks could walk down to Best Buy, pick up a “KindleSports” and start watching immediately?

At another CES panel I heard representatives from the major motion picture houses talk about how mobile video is no longer a future thing, but a booming business already grabbing millions of viewers and the associated advertiser interest. It’s time for sports entities to get into the game in a similar big way, and a KindleSports would be a great way to start. I would be just one of the millions waiting in line to buy one.

iBike Delivers Powerhouse Fitness Plans

Velocamp has expanded its iBike platform to help transform it into a tool that everyone from the most casual of riders to ones with dreams of possibly participating in the Tour de France can take advantage of to improve themselves.

The latest from the company that has delivered a variety of cycling performance tools is called iBike Powerhouse Fitness plan, and it comes with four different plans each targeted at a different customer profile so that it does not try to shoehorn a wide variety of riders into one program and then disappoint them when it does not meet their needs.

John Hamann, Velocomp’s chief executive officer said that while there are lots of expensive tools for professions that enable them to track progress and work on better results, the more casual types are really left out.

The Powerhouse Fitness Plan uses a 5 minute ride along with monitoring equipment to measure your current physical state and then creates a custom plan within a basic framework. The framework is designed to achieve specific goals and track your usage and can modify plans if you fall behind or are advancing faster than expected.

The hardware required for the system includes the user owning an iPhone or iPod Touch, software, sensors that mount on the bike to measure power and other factors. There is a mount for the front of the handlebars where a waterproof case is attached so that the information is fed real time into the iPhone or iPod Touch.

The Plans

The plans were developed by Hunter Allen, one of the top cycling endurance instructors with specific expertise in using power meters. There is a basic program that allows you to develop a program and then track and display your results as well as provide feedback and changes to the program.

The package with the basic plan has a MSRP of $269. There are a set of six additional plans that can be downloaded for $9.99 each. Among the additional programs is one called iSlim, a program designed to help the user lose weight. Then there is ExpressFit designed for quick results; Weekend Warrior is for those that really only have two days to try and get fit each week. Then there is Brazilian Butt, designed to shape your lower body. Other programs include Heart Healthy and Kid Fit.

The Trouble with Android

iBike, as could be guessed by its name, is an Apple house and currently only supports a pair of products for its computer, Apple’s iPhone and its iPod Touch. It is not that the company wants to miss out on the hundreds of millions of users of Android and other platforms, Hamann said.

Apple has a consistent form factor while the Android form factors, including connectors and overall device sizes vary all over the map. By just supporting Apple it simplifies stocking for both the company and its retail outlets, but he does not rule out moving to new platforms in the future.

Rockchip Hopes to Spark Low-cost Tablet Market

Rockchip Electronics Co., a Chinese company that makes processors for a variety of markets is now focused on the tablet and smartphone market is hoping to create the same type of tablet buying frenzy that accompanied Hewlett-Packard’s TouchPad when its price was slashed and that Amazon is now garnering with its Kindle Fire, but industry wide.

It sees its technology the RK2918 chip that is based on ARM’s processor cores, as the solution to the development and adoption of low cost full featured tablets that are priced in the $100 range, significantly lower that Apple’s immensely popular iPads and the Amazon’s top of the line Kindles.

The company is displaying over 40 prototypes based on its technology at the CES show this week and will even have version that will be running Adobe’s Flash 11.0 technology, which is not standard in the emerging Android standard.

It said that it sees the advent of its low cost chips with the emerging Android 4.0 operating system, code named Ice Cream Sandwich, as the key issues in driving the new sales. (Free Ice Cream Sandwiches are available at the booth at CES)

The company believes that it can succeed in both the 7-inch and 10-inch tablet space and that products will range from $100 to $250. This all comes as some are calling Android tablets a failure. This seems like a bit of overkill but they certainly have not lived up to expectations, for the most part.

There were a few nice products that hung around but they did not light the world on fire as some had expected. This is really to be expected as many companies put their toe in the water with their first generation tablets and hopefully are using it as a learning experience.

Look at Amazon’s Kindle Fire, selling a million or more units a week during the holidays and Amazon’s best selling product for more than three months running. The Kindle Fire showed how accepted a tablet can be when it has the right features and the right price point.Price is important in this space, but more so is the entire environment, and many hope that Android 4.0 helps deliver a better experience for customers.

Rockchip faces a range of challenges. If the Kindle Fire breakdown shows that it cost over $200 to build, where will all of the savings come from? Also it is not alone in developing chips for the Android market that are based on ARM technology. Nvidia, Qualcomm and others have chips on the market or at least a license from ARM to build them. Intel is still touting its Atom technology for this space and is gearing up for a renewed push. Apple of course is going its own way on chips, using its own processors.

Also for experienced visitors to CES and to older, now defunct shows such as Comdex, there always seemed to be a huge number of low cost options for popular products ranging from MP3 players to PCs, and yet few of them managed to hang on. However Rockchip is already established as a technology provider in other market segments so it is not gambling all on this effort.

It would be great to see tablets become low cost items because this will help greatly expand the market for them as an alternative to notebooks as companies will be much more willing to invest in them if the upfront and replacement costs are not prohibitive.

Mobile Sports Report TechWatch: Solar Powered Cover for Kindle

SolarFlare develops sun-powered e-reader cover
SolarFlare Technology Co. has unveiled the SolarKindle this week at CES, a lightweight cover that features a built-in solar panel right in the cover. Built with a dual charging reserve battery that can get power from either a USB connection or the solar panel the company claims that it can give a Kindle user 3 moths reading time in the sunlight or 50 hours of reading using the lamp feature.

The integrated leather cover requires only one hour in the sun to fully charge the reserve battery to provide the users with days of use. The device was impressive enough that at the show it was an International CES Innovations Design & Engineering Awards Honoree

Marvell teams with One Laptop per Child for new tablet
Marvell is unveiling its XO 3.0, a low cost, low powered laptop that is designed for classrooms around the globe. The developer of integrated semiconductors has teamed with One Laptop per Child, a non-profit organization whose mission is to help child worldwide gain access to a modern education, to help its mission.

The two announced that they will start shipping a laptop developed by Marvell, the X 1.75, in March and that 75,000 have been ordered for OLPC projects in Uruguay and Nicaragua. The XO 1.75 and the XO 3.0 tablet are both powered by Marvell’s ARM-based Armada PXA618 system on a chip processor.

Windows 8 Tablet on the Horizon for ASUS
According to a report in Netbook News ASUS jumped the gun on CES by revealing that it has a new tablet that will be powered by an ARM processor and run the Windows 8 operating system in the works. However do not hold your breath since it appears that the product is slated for late in 2012.

In the short term the company plans to deliver a 7-inch tablet possibly named the ASUS Memo and a 10-inch tablet at CES and in a few months will refresh its Transformer Prime lineup with a 3G version and enhance some of its features including a more robust GPS unit.

Sony cuts Tablet S price $100
Sony has cut the price of its Tablet S line by $100 and is now offering five free downloadable “Classic PlayStation” games in its PlayStation Store app for new Tablet S owner. The Tablet S features a 9.4-inch display with 1280 x 800 resolution, a 5 megapixel rear facing camera and a 0.3 MP front facing camera and 1GB of RAM.

The version with 16GB of storage is now $400 while the 32GB version has a $500 price tag. Buyers will also receive a free 180-day trial of Sony’s Music Unlimited service, as well as five free rentals from Sony’s Video Unlimited Services.

Nokia acquires phone OS developer Smarterphone AS
Nokia has apparently purchased Oslo, Norway based Smarterphone AS for an undisclosed sum in a move that looks like it is once again going to be delivering a phone with a proprietary technology. Smarterphone reportedly is developing an operating system that will provide smartphone functionality on lower end hardware, according to BGR.

The company currently offers a lineup of smartphones that feature Microsoft Windows Phone operating system and in the past have offered other OSes including Symbian and MeeGo. So far Nokia has not indicated what it plans to do with the company and its technology.

The move comes at a time when some analysts are predicting that Windows Phone will help revive Nokia’s market share. I have to assume that an analyst from Credit Suisse would have at least had an inkling that the Smarterphone purchase was occurring and so sees this as just a personnel grab by Nokia.

The Green Bay Packers are the latest to adopt tablets for training purposes
The Green Bay Packers have taken to using Apple’s iPads along with specialized software so that receivers can watch game film and look for game trends as well as potential mismatches. The team provides its players with a complete look at how opponents play each possession based on down and distance. I wonder how much of a help this was for a team that tied the NFL record of 51 passing touchdowns this year?


This and that…

Apple, after losing its latest round in Germany has received good news in France and Italy, sort of- judges have refused to block sales of iOS devices.

Microsoft to develop Xbox Live games for rival platforms
Business Insider is reporting that Microsoft is planning on developing apps that will enable people that have Android and iOS products to play Xbox Live games.

According to BetaNews Microsoft and its partners including Nokia plan a $100 million ad blitz for the new Windows phones. Or is it $200 million?

Apple is reported to be preparing not one but two iPads for release in 2012, with the iPad 3 in March and the iPad 4 in October.

Friday Grab Bag: Google vs. Amazon in Tablet Wars?

Pending Google Tablet to rival Kindle Fire?

Multiple reports are claiming that the long pending tablet from Google will be targeted more at the Kindle Fire market than the iPad market. While there is some overlap in the two markets currently I see them as serving different groups of primary users, although that will change.

The Google Tablet is expected to be in the 7-inch form factor and will have a $200 price tag upon its expected delivery in late March or early April. The web company is expected to first create a web site that is designed to specifically cater to expected customers of its Android-powered tablet and will make apps. Movies, books and music will be made available at that site.

This will make an interesting battle as Google’s deep pockets and ubiquity of its browser will enable it to reach a wide audience via advertising on its pages as well as in other media. A similar thrust by Barnes & Noble for its Nook has cost that company dearly but the impact for Google should be significantly less due to its much greater resources.

Twice as many Americans own 4 TVs as opposed to 1
The latest State of the Media: Consumer Usage Report from Nielsen has a number of interesting facts across the broad markets that it surveyed, with the one quoted above being just one of them.

The number of people age 13 and older that own a mobile phone is fast approaching the number of people that own at least one television- 232 million to 290 million. Satellite did much better than I had expected when compared to digital cable- 95 million compared to 145 million.

The full survey covers usage and trends across TV, mobile, online and social media and can be downloaded from the company’s site.

TiVo Delivers Android version of its App

TiVo has had an app for customers using products powered by the Apple iOS and has now greatly expanded its audience with the delivery of the app for the vast Android space as well, according to a piece in Cnet

The free app is designed for use with both smartphones and tablets and enables a user to participate in social media such as Facebook and Twitter while viewing programs that are currently playing from a TiVo box.

TiVo has also announced that it has settled pending patent litigation with AT&T. In the deal AT&T has agreed to a mutual patent licensing agreement and will be making payments to TiVo that include an initial payment of $51 million and reoccurring payments that will run until June, 2018.

Apple files for patents that cover photos and fitness.
Patently Apple has reported that Apple has won patents for Photo Booth and a sports related one that covers a fitness center app. The site has a great deal of information of the Fitness Center App and said that it covers a range of issue facing exercisers including motivation and how to use equipment.

Apple also appears to have a range of additional related patent claims pending that could help it gain a strong presence in this market, or a future in additional litigation as others imitate its direction. I wonder how all of the makers of fitness apps in the iTune store feel about this?

Additionally Apple has been awarded a patent for Photo Booth so that users of Apple devices, initially just the iPad but expected to cover both other iOS devices’ as well as OS X products to manipulate images that have been taken with the devices’ built-in camera.

Other Apple News

Apple has also filed for a pair of patents that indicate that it is seeking to develop a hydrogen fueled battery that it is speculated could power its devices for weeks between recharges. I would be happy to make it through the day right now.

According to the latest from iLounge new code found in the iOS 5.1 release points to a future that has devices powered by quad-core chips. The site said that it believes that products with quad-core chips could be delivered as early as March of this year.