All-Star Wi-Fi: Cincinnati crowds used 4.3 TB over All-Star Game activities

Fans at All-Star Game taking pictures of Pete Rose. Photo: Screenshot courtesy Fox Sports/Cincinnati Reds

Fans at All-Star Game taking pictures of Pete Rose. Photo: Screenshot courtesy Fox Sports/Cincinnati Reds

Like a player added to the roster just before game time, the new Wi-Fi network at the Great American Ball Park in Cincinnati handled some all-star traffic levels, carrying a total of 4.3 terabytes of data over the three separate events that made up Major League Baseball’s All-Star Game festivities earlier this week, according to IT execs at the ballpark.

Though it only came online a couple weeks before the big event, the GABP Wi-Fi network held up admirably for the big game, carrying 2.36 TB during Tuesday night’s main event, according to Brian Keys, vice president of technology for the Cincinnati Reds. Almost another 2 TB was recorded during the ancillary events, the futures game and the Home Run Derby, proving once again that “big event” crowds like their Wi-Fi and are adept and finding and using in-stadium wireless networks. We don’t have DAS stats yet but it’s an easy guess that all four DAS deployments inside the stadium also carried significant traffic loads during the All-Star activities.

In a phone interview Friday, Keys said that the peak concurrent Wi-Fi user number hit 9,700 at one point during the actual All-Star Game, with a total of 12,000 unique Wi-Fi connections over all of Tuesday night. And even though the game attracts a national audience, the hometown fans provided the biggest traffic surges during Cincinnati Reds-specific moments — like at the end of Monday’s Home Run Derby when local hero Todd Frazier won in dramatic fashion, and when former Reds star Pete Rose had a brief pre-game introduction.

“Especially when Todd [Frazier] got up to bat, that really tested the limits of our [bandwidth] pipe,” Keys said. The Rose introduction, he said, put similar stress on the 576 Wi-Fi access points, but with Keys’ staff as well as a special group from Wi-Fi gear provider Cisco on hand to help out, the new network performed in big-league fashion, Keys said.

During construction, the IT team had to overcome one structural hurdle, namely the lack of any railings in the lower bowl to mount Wi-Fi APs on. Keys said some of that was solved by putting APs at the bottom of seating rows pointing up, and using overhang space for other antenna mounts. The Great American Ball Park did not use any under-seat APs, Keys said.

Pete Rose. Photo: Screen shot of Fox Sports broadcast courtesy of Cincinnati Reds.

Pete Rose. Photo: Screen shot of Fox Sports broadcast courtesy of Cincinnati Reds.

Though the ballpark had explored putting Wi-Fi in last season, the initial deployment was stalled last summer due to what Keys called contract issues. But with the All-Star game coming this season, the park re-started its Wi-Fi deployment, which was part of the Major League Baseball Advanced Media (MLBAM) plan to bring Wi-Fi to all parks for this season. Keys said the new network deployment began in March and finished up on June 26, giving his team a few home dates to kick the tires and tune it up quickly for its big event.

Going forward, Keys said the four-DAS deployment — with four sets of antennas and four different headends — will be consolidated into a single, neutral host DAS operation. Keys is also looking forward to adding features enabled by the Wi-Fi network, like expanded food ordering and greater use of beacon technology. “It’ll be great to add more things to improve the fan experience,” he said.

All-Star Game has DAS Grand Slam: Four different DAS systems online at Great American Ball Park

Google Map screenshot of Cincinnati riverfront area, showing Paul Brown Stadium and the Great American Ball Park. Somewhere in between is a DAS headend.

Google Map screenshot of Cincinnati riverfront area, showing Paul Brown Stadium and the Great American Ball Park. Somewhere in between is a DAS headend.

Call it the DAS grand slam — to cover wireless customer demand, the Great American Ball Park in Cincinnati has four separate DAS deployments, one for each of the major U.S. wireless carriers, which are probably all getting a workout at tonight’s Major League Baseball All-Star Game.

Brian Keys, vice president of technology for the Cincinnati Reds, confirmed Tuesday that there are four separate DAS (distributed antenna system) networks in the ballpark, one each for AT&T, Verizon Wireless, Sprint and T-Mobile. Through several interviews Mobile Sports Report was able to confirm that Solid is providing the gear for the Verizon DAS, and another source said that ADRF is providing the DAS for Sprint.

We also had a long interview with the folks at TE Connectivity, who initially installed a 2G/3G/4G DAS in the venue in 2011, and recently upgraded that DAS, adding support for the 2100 MHz AWS spectrum. And while TE Connectivity was not at liberty to name the carrier for which it provides the DAS, by process of elimination we are fairly confident that their customer is AT&T. T-Mobile, which is also on its own DAS in the park, is also believed to be a Solid customer but we haven’t yet confirmed that fact.

Why are there four systems in Cincinnati? We haven’t yet had a chance to talk to Brian Keys (he’s been a little bit busy this week) but it’s fairly likely that it was just a fairly normal occurrence in the DAS world — one big carrier doesn’t want to join a DAS already installed by another big carrier, so it just funds its own. At the Great American Ball Park, Verizon’s decision to build its own DAS may have been in part because the carrier already has a DAS headend facility nearby, serving Paul Brown Stadium, the GABP’s riverfront neighbor. In fact, the Solid folks told us Tuesday that both the baseball DAS and the football DAS for Verizon are served out of the same facility, which makes sense.

The TE Connectivity DAS, for the client it couldn’t name (AT&T!), was also recently upgraded to cover areas outside the stadium, including the parking lots, a trend we are seeing more of as venues realize that fans want connectivity the moment they arrive, not just when they’re in their seats. We’ll try to get more details on this somewhat unique DAS situation — which was also apparently approved by the technical and business folks at MLBAM, which helped bring a Wi-Fi upgrade to the park this past offseason — but for the meantime, let’s just be glad that customers of all four of the major U.S. carriers had DAS support at Tuesday’s All-Star Game — in their own private and separate ways.

MLB Stadium Tech Reports — NL Central

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE BASEBALL (And Soccer!) ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

UPDATE: This version fixes the report for Milwaukee’s Miller Park.

NL Central

Reporting by Paul Kapustka

Screen Shot 2015-07-01 at 9.31.22 PMChicago Cubs
Wrigley Field
Seating Capacity: 41,160
Wi-Fi – No
DAS – Yes

For those hoping to use Wi-Fi at Wrigley Field, it’s “wait until next year” as the ongoing stadium renovations have forced the team to suspend the Wi-Fi services it had previously installed.

Look for an enhanced Wi-Fi and DAS network next season at the Friendly Confines (which now has outfield video boards)

St. Louis Cardinals
Busch Stadium
Seating Capacity: 50,345
Wi-Fi – No (under construction)
DAS – Yes

Finally, Wi-Fi is coming to Busch Stadium, with plans to have the MLB- installed network live sometime after the All-Star break but before the end of the season.

Milwaukee Brewers
Miller Park
Seating Capacity: 42,200
Wi-Fi – Yes
DAS – Yes (two systems)

Free fan Wi-Fi went live at Miller Park on opening day this season (April 6, 2015). The network was built as part of the MLBAM initiative; there are 600 APs covering all areas of the ballpark and ticket gates. Miller Park also has two DAS deployments, one a neutral host DAS run by AT&T that also currently carries Sprint traffic, as well as a standalone DAS for Verizon Wireless.

Pittsburgh Pirates
PNC Park
Seating Capacity: 38,496
Wi-Fi – Yes
DAS – Yes

One of the most-loved facilities in baseball, PNC Park, is now Wi-Fi enabled thanks to your friends at MLBAM.

Cincinnati Reds
Great American Ball Park
Seating Capacity: 42,036
Wi-Fi – Yes
DAS – Yes

Though it already had some Wi-Fi, Cincinnati’s Great American Ballpark is getting a network upgrade this season thanks to MLBAM, which wants the park to be uber-connected for this summer’s All-Star Game.

Stadium Tech Report: MLB stadium technology reports — NL Central

Editor’s note: The following team-by-team capsule reports of MLB stadium technology deployments are an excerpt from our most recent Stadium Tech Report for Q2 2014, which focuses on Major League Baseball. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

NL CENTRAL

Reporting by Chris Gallo

Chicago Cubs
Wrigley Field
Seating Capacity: 41,160
Wi-Fi: Yes
DAS:Yes
Beaconing: No

The iconic Friendly Confines of Wrigley Field enters its 100th season in style.
The Chicago Cubs are celebrating all season long with special promotions and the experience is even better with Wi-Fi throughout the historic ballpark. The Cubs do not yet offer iBeacon technology, but the free Wi-Fi is not bad for a ballpark that’s been around for a century.

And with a proposed $500 million dollar restoration and renovation plan, it’s possible that the digital experience at Wrigley might improve in the coming years. Potential enhancements include new restrooms, concessions, a 6,000 square foot video board in left field, which has drawn opposition from neighboring rooftop owners and historic-minded fans, who don’t want to see the old Wrigley ruined. At the very least, pretty much everyone can get behind improved connectivity. But it remains to be seen if the Cubs’ owners will get approval for their renovation plans.

St. Louis Cardinals
Busch Stadium
Seating Capacity: 45,399
Wi-Fi: No
DAS:Yes
Beaconing: Yes

The reigning National League Champions enter their eighth season at Busch Stadium in 2014. Public facing Wi-Fi is absent, but the Cardinals unveiled non-digital enhancements with the Ballpark Village and AT&T Rooftop this year.
Busch Stadium does have several DAS antennas installed and is one of many teams to test out iBeacon technology with MLB At the Ballpark this season.

Milwaukee Brewers
Miller Park
Seating Capacity: 42,200
Wi-Fi: Premium suites only
DAS:Yes
Beaconing: No

Rain or shine, the game is always on at Miller Park. Opened in 2001, the stadium remains one of the more modern ballparks with a retractable roof and a climbing wall as part of the Dew Deck. Unfortunately, the modernizations do not include any public Wi-Fi for fans. Maybe next year Brew Crew?

Pittsburgh Pirates
PNC Park
Seating Capacity: 38,496
Wi-Fi: No
DAS: No
Beaconing: No

After making the playoffs last year for the first time since 1992, the Pittsburgh Pirates are poised to improve stadium connectivity at PNC Park. The Bucs plan to install major upgrades with additional access points and antennas, hopefully
in time for another home playoff series in 2014.

Cincinnati Reds
Great American Ball Park
Seating Capacity: 42,036
Wi-Fi: Yes
DAS:Yes
Beaconing: Yes

Entering its second decade of existence, the Great American Ball Park welcomes fans with free Wi-Fi and more than 60 iBeacons throughout the ballpark. The stadium uses that network to distribute ballpark information and targeted offers to fans throughout the game.

The Reds also partnered with Miami University to build a dedicated social media area on the third-base concourse. The Reds Connect Zone includes Wi-Fi access, charging stations for mobile devices, and more than 25 screens of tweets, Instagram photos, Facebook polls, and Vine videos for fans to stay connected at the game.

To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

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